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Spirit Ridge, in The Unbound Collection by Hyatt

4.0 star property
4-star beach resort near Sonora Dunes Golf Club

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Photo gallery for Spirit Ridge, in The Unbound Collection by Hyatt

Lunch, dinner, brunch served; local cuisine, garden views
Outdoor pool, open 7:00 AM to 10:00 PM, cabanas (surcharge)
Lunch, dinner, brunch served; local cuisine, garden views
Lobby
Penthouse, 1 King Bed with Sofa bed (1 Bedroom) | Private kitchen

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Housekeeping
  • Spa
  • 24/7 front desk

Explore the area

View in a map
1200 Rancher Creek Rd, Osoyoos, BC, V0H 1V6
  • Nk'Mip Desert Cultural Centre
    ‪2 min walk‬
  • Nk'Mip Cellars
    ‪4 min walk‬
  • Rattlesnake Canyon
    ‪4 min drive‬
  • Penticton, BC (YYF-Penticton Regional)
    ‪72 min drive‬

Room options

View all photos for Condo, 2 Bedrooms (1 King Bed, 2 Queen Beds, 1 Sofa Bed)

Condo, 2 Bedrooms (1 King Bed, 2 Queen Beds, 1 Sofa Bed)

Condo, 2 Bedrooms (1 King Bed, 2 Queen Beds, 1 Sofa Bed)

9.0 out of 10
Wonderful
(11 reviews)
  • 86 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Condo, 1 Bedroom (2 Queen & 1 Sofa Bed)

9.4 out of 10
Exceptional
(65 reviews)
  • 55 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Condo, 1 King Bed with Sofa bed, Corner (1 Bedroom)

Condo, 1 King Bed with Sofa bed, Corner (1 Bedroom)

Condo, 1 King Bed with Sofa bed, Corner (1 Bedroom)

9.6 out of 10
Exceptional
(8 reviews)
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (1 Bedroom)

9.0 out of 10
Wonderful
(18 reviews)
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, View (1 Bedroom)

Premium bedding, in-room safe, desk, soundproofing

Room, 1 King Bed with Sofa bed, View (1 Bedroom)

9.4 out of 10
Exceptional
(3 reviews)
  • 55 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Penthouse, 1 King Bed with Sofa bed (1 Bedroom)

Penthouse, 1 King Bed with Sofa bed (1 Bedroom)

Penthouse, 1 King Bed with Sofa bed (1 Bedroom)

9.4 out of 10
Exceptional
(3 reviews)
  • 91 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Condo, 1 Bedroom, View (2 Queen and 1 Sofa Bed)

8.4 out of 10
Very good
(12 reviews)
  • 55 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Villa, 1 Bedroom, View (2 Queen and 1 Sofa Bed)

10.0 out of 10
Exceptional
(2 reviews)
  • 75 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Penthouse, 2 Bedrooms (1 King Bed, 1 Queen Bed, 1 Sofa Bed)

Penthouse, 2 Bedrooms (1 King Bed, 1 Queen Bed, 1 Sofa Bed) | Bathroom

Penthouse, 2 Bedrooms (1 King Bed, 1 Queen Bed, 1 Sofa Bed)

9.8 out of 10
Exceptional
(6 reviews)
  • 86 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

Condo, 2 Bedrooms (1 King Bed, 1 Queen Bed, 1 Sofa Bed)

7.8 out of 10
Good
(12 reviews)
  • 86 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Villa, 2 Bedrooms, View (1 King Bed, 2 Queen Beds, 1 Sofa Bed)

Villa, 2 Bedrooms (1 King Bed, 2 Queen Beds, 1 Sofa Bed)

Villa, 2 Bedrooms, View (1 King Bed, 2 Queen Beds, 1 Sofa Bed)

7.4 out of 10
Good
(3 reviews)
  • 91 sq m
  • 2 bedrooms
  • Lake view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Villa, 2 Bedrooms (1 King Bed, 2 Queen Beds, 1 Sofa Bed)

8.0 out of 10
Very good
(3 reviews)
  • 91 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Condo, 3 Bedrooms (1 King Bed, 2 Queen Beds, 1 Sofa Bed)

Condo, 3 Bedrooms (1 King Bed, 2 Queen Beds, 1 Sofa Bed)

Condo, 3 Bedrooms (1 King Bed, 2 Queen Beds, 1 Sofa Bed)

9.4 out of 10
Exceptional
(3 reviews)
  • 121 sq m
  • 3 bedrooms
  • Sleeps 9
  • 2 King Beds, 2 Queen Beds and 1 Double Sofa Bed

About the area

Osoyoos

On lake.Your stay at this resort will put you steps from Nk'Mip Desert Cultural Centre and a 5-minute walk from Sonora Dunes Golf Club. Also, Nk'Mip Cellars is within half a mile (1 km) and Osoyoos Lake is within 2 miles (3 km).
View more Resorts in OsoyoosOpens in a new window

What's nearby

  • Nk'Mip Desert Cultural Centre - 2 min walk - 0.2 km
  • Nk'Mip Cellars - 4 min walk - 0.4 km
  • Osoyoos Lake - 12 min walk - 1.0 km
  • Rattlesnake Canyon - 4 min drive - 2.3 km
  • Anarchist Mountain Lookout - 7 min drive - 6.8 km

Getting around

  • Kelowna Intl. Airport (YLW) - 132 min drive

Restaurants

  • ‪McDonald's - ‬8 min drive
  • ‪Tim Hortons - ‬8 min drive
  • ‪The Sage Pub - ‬6 min drive
  • ‪Osoyoos Lake - ‬6 min drive
  • ‪Spirit Beach Cantina - ‬10 min walk

About this property

Spirit Ridge, in The Unbound Collection by Hyatt

4-star beach resort near Sonora Dunes Golf Club
For a free ride to the surf and sand, catch the resort's complimentary beach shuttle. Enjoy a summer holiday at Spirit Ridge, in The Unbound Collection by Hyatt, where you can work on your swing at the golf course or spend a pampering afternoon at the full-service spa.

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar, and a bar/lounge. Public spaces have free WiFi and wired Internet. This beach resort also offers an attached winery, an outdoor pool, and a children's pool. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Osoyoos resort.

  • 226 guestrooms or units
  • 4 levels
  • 12 buildings
  • 13000 sq ft of conference space
  • 1208 sq m of conference space
  • Built in 2005
  • Winery on site
  • Deli
  • Beach lounge chairs
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Beauty salon
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
  • Dining venue
Spirit Ridge, in The Unbound Collection by Hyatt offers 226 accommodations with fireplaces and safes. Accommodations have separate sitting areas and are furnished with queen sofa beds. Beds feature premium bedding. Televisions come with cable channels and pay movies. Accommodations at this 4-star resort have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

Solterra Desert Spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Similar properties

Exterior

Walnut Beach Resort

  • On private beach
  • Pool
  • Hot tub
  • Parking included
4.6 out of 5, Wonderful, 1,076 reviews
The price is CA $158
CA $184 total
includes taxes & fees
Oct 9 - Oct 10
Walnut Beach Resort

Property amenities

Family friendly

  • Children's pool
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free beach shuttle
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily on-the-go breakfast available 8:00 AM to 10:30 AM for a fee: CAD 15 to 25 for adults and CAD 10 to 20 for children
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • 9-hole golf course
  • Children's pool
  • Full-service spa
  • Golf caddies
  • Golf carts
  • Golf clubs/equipment
  • Hiking/biking trails
  • Horseback riding/rentals
  • Hot tub
  • Kayaking
  • Motor boating
  • Outdoor pool
  • Personal motorized watercraft
  • Private wine tours
  • Pro golf shop
  • Steam room
  • Vineyard
  • Water skiing
  • Water sports equipment
  • Waterslide
  • Wine tasting room
  • Wine tours
  • Winery
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Pay movies
  • TV with cable channels

Bedroom

  • Premium bedding
  • Queen sofa bed

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Oven
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Fireplace
  • Free local calls
  • Iron/ironing board
  • Living room
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 30.00 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately CAD 15 to 25 for adults, and CAD 10 to 20 for children
  • Pet fee: CAD 30.00 per accommodation, per night
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • The seasonal pool will open in May and close in October.
  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Spirit Ridge
Spirit Ridge Resort
Spirit Ridge Vineyard
Spirit Ridge NK'MIP Resort Osoyoos
Spirit Ridge Vineyard Resort
Spirit Ridge Vineyard Resort Osoyoos
Spirit Ridge Osoyoos
Spirit Ridge NK'MIP Resort
Spirit Ridge NK'MIP Osoyoos
Spirit Ridge NK'MIP
SPIRIT RIDGE Unbound Collection Hyatt Hotel Osoyoos
SPIRIT RIDGE Unbound Collection Hyatt Osoyoos
SPIRIT RIDGE Unbound Collection Hyatt Resort Osoyoos
SPIRIT RIDGE Unbound Collection Hyatt Resort
SPIRIT RIDGE Unbound Collection Hyatt
SPIRIT RIDGE in the Unbound Collection by Hyatt
SPIRIT RIDGE Unbound Collecti
Spirit Ridge in The Unbound Collection by Hyatt
Spirit Ridge, in The Unbound Collection by Hyatt Resort
Spirit Ridge, in The Unbound Collection by Hyatt Osoyoos

Reviews

Spirit Ridge, in The Unbound Collection by Hyatt Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 680 out of 1012 reviews
Rating 8 - Good. 210 out of 1012 reviews
Rating 6 - Okay. 76 out of 1012 reviews
Rating 4 - Poor. 31 out of 1012 reviews
Rating 2 - Terrible. 15 out of 1012 reviews

Reviews

10/10 Excellent

Erin

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

MING YUE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wonderful place
Stayed 2 nights in Apr 2025

10/10 Excellent

Suraj

Stayed 1 night in Jun 2025

10/10 Excellent

Janice

Liked: Cleanliness
Nice resort
Stayed 2 nights in Jun 2025

10/10 Excellent

Arif

Liked: Cleanliness, amenities, property conditions & facilities
Vivacious vineyard view
Vineyard
Villas
Stayed 2 nights in May 2025

10/10 Excellent

Doug, New Westminster

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I loved the look of the hotel and its grounds and surroundings. We had a one bedroom villa and we love it except it was too hot to sit outside and enjoy the view. Not a hotel problem but a patio umbrella would have helped. None of the suites had umbrellas.
Stayed 2 nights in Jun 2025

10/10 Excellent

Danielle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The resort is amazing, clean, relaxing. It was my first time but definitely not the last. The restaurants were good. The vineyard is in the resort so you can do wine tasting without having to take the car.
Stayed 2 nights in May 2025

10/10 Excellent

Carl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only negative is when there is a function on the roof of the desert suites building it is very noisy on the third floor. A very special thank you to Vishwojyoti for going the extra mile to make our stay even better. The staff were all great and attentive. Mellanie at the front desk also very nice.
Stayed 7 nights in Jun 2025

8/10 Good

Daniel

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Pictures showed the front villas not the ones off parking lot and there was a stagers that were beer ponging and loud until 3 in morning … beautiful property but my experience could have been better
Stayed 3 nights in Jun 2025

6/10 Okay

Ailve M., West Vancouver

Travelled with family
Disliked: Cleanliness
What I didn’t like was the confusion around the billing ? The Expedia App showed the second payment that was due on arrival but they charged over $300 more ( altho when I complained they did revise that after we left) However they also put $100 per room on my credit card on arrival ( for miscellaneous? altho there is no mini-bar so other than eating a bar of soap ….?) we arrived June 2, left June 4 and as of today , June 7 that $200 is still on my credit card ! Honestly, apart from the billing issues the rooms were fine and the restaurant staff are FANTASTIC ( Oscar and the great guy at breakfast !)
Stayed 2 nights in Jun 2025

8/10 Good

Gurpreet

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Had a great stay at the property. The staff were very friendly and welcoming. I loved my patio with a view of the lake. The only reason it got four stars is because we were on the 2nd floor of building A and we could hear the people a floor above us, making noise at all hours of the day. Which is not the hotels fault but did affect our sleep.
Stayed 2 nights in May 2025

10/10 Excellent

Sean

Stayed 2 nights in May 2025

10/10 Excellent

Anna

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An absolutely fabulous stay at an amazing property. The service was fantastic - from check-in to the spa to the restaurants - everyone is so lovely. The spa - best facial I’ve ever had. The room - incredible views and comfy bed. The food - outstanding. There is no question - this is our new place to stay when up this way. Just incredible. Thank you everyone for making my birthday celebration so special.
Stayed 2 nights in May 2025

2/10 Terrible

Hyung Jin

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty, unpleasant, unprofessional.
Stayed 2 nights in May 2025

10/10 Excellent

Tara

Travelled with group
Liked: Amenities, property conditions & facilities
Amazing accommodations, all you need to have a perfect relaxing weekend away. Top notch services
Stayed 2 nights in May 2025

10/10 Excellent

Ryan

Stayed 3 nights in May 2025

2/10 Terrible

Kristy-Lynn

Travelled with group
Here’s a shortened version suitable for an Expedia review (which has a 1500-character limit): ⸻ Terrible Experience – Not Worth the Price or the Hassle We booked and prepaid for a 2-bedroom lake-view villa for a special 40th birthday getaway, and it was a disaster from start to finish. They gave away our room and expected us to change rooms every night. Instead of the villa, we were put in a dark condo under a parking garage beside the elevator. We didn’t get the room we paid for until 4pm on our last night—right before packing up to leave. We had to repack daily, and were promised our luggage would be moved while we were out, which never happened. Every day our room keys were deactivated, and we spent far too much time re-explaining everything to new front desk staff. There was zero communication between shifts and no consistency. We also missed two dinner reservations due to the chaos—one because our room wasn’t ready until after 7pm, and another after returning from a wine tour only to find our keys didn’t work and nothing had been moved. Every time we were at the front desk (which was way too often), there were other angry guests dealing with similar issues. We heard multiple complaints unprovoked—it’s clearly a pattern. The hotel director was kind but new and overwhelmed. Overall, the service was shockingly poor for a resort at this price point. Avoid if you’re looking for a stress-free vacation.
Stayed 3 nights in May 2025

8/10 Good

Dudley

Liked: Cleanliness, staff & service
You allow dogs in the hotel, which we loved. But the dogs can't go anywhere in the hotel. Would be nice to be able to access a patio with a dog
Stayed 2 nights in May 2025

8/10 Good

ray

Liked: Cleanliness, staff & service, property conditions & facilities
Had an issue checking in, however Norm the manager sorted everything out.
Stayed 3 nights in May 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort

Mishap on check-in but corrected

To be honest, we have been staying at this property for the past 10 years. The rooms are starting to get dated as there hasn’t been a huge change to the decor in years. For the first time in 10 years the room was not ready at 4pm. I get it that this can happen sometimes but the problem was with the front desk staff telling us the delay would be about 15-20 mins. They said they would call when the room was ready, but 2.5 hours later I had to go check on my own. The room was still not ready but after complaining that this was not reasonable anymore they gave us someone else’s room who had not arrived yet. We then spoke with the manager who gave us a credit to the restaurant which was a step in the right direction. Other than this mishap on check in, the rest of the trip was fine. The only thing I would recommend is updating the rooms somewhat. They have been that way for years and are showing their age now. The restaurant was awesome, I recommend the beef ribs.
Stayed 3 nights in May 2025

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

sandy

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay. Look forward to coming back!
Stayed 2 nights in May 2025

10/10 Excellent

maninder

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2025

4/10 Poor

Franklyn

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
Had a OK stay... terrible start and ending... good in between. Upon arrival, had to insist really hard to get the sofa bed "cleaned" so that my children could sleep in it. The sofa bed was full of crumbs and left over food. The dish washer inside the unit was also left with food in it from the previous guests... I was not happy. The hotel location is amazing, and very convenient, quiet for the most part. But someone was having a party in the room just above ours and kept us awake most of the night during our last day.
Stayed 3 nights in May 2025