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"We saw housekeeping and asked when they would be in our room. She said in two hours. We left for the day, and upon our return, housekeeping never sh
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By a verified traveller on Thu 26 Sep 2019
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Hotel Description
3.5-star beachfront hotel with outdoor pool
On the beach
With a stay at this Oxnard Shores hotel, you'll be within half a mile (1 km) of Oxnard State Beach and 2 miles (3 km) of Mandalay Beach. Channel Islands Harbor and Channel Islands Maritime Museum are also within 2 miles (3 km).
Free breakfast
This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center, express check-out, and valet parking. Enjoy the fitness center and free cooked-to-order breakfast.
Kitchenettes, WiFi
The 250 guestrooms feature well-equipped kitchenettes with refrigerators and microwaves, as well as sofa beds and TVs with cable channels. WiFi, room service, and coffee/tea makers are also available.
Embassy Suites by Hilton Mandalay Beach Hotel & Resort ratings based on 45 Verified Reviews
Review Summary
3.6
out of 5
3.5 out of 5.0
Room cleanliness3.5 out of 5.0
Service & staff3.5 out of 5.0
Room comfort4.0 out of 5.0
Hotel condition3.5 out of 5.0
Guest reviews for Embassy Suites by Hilton Mandalay Beach Hotel & Resort
Everyone (10)Couples (3)Family (6)
2 out of 5
The property seemed to be understaffed. Most of the staff I dealt with were overwhelmed or even hostile. My room was never cleaned despite me calling the fro desk to ask. A fight broke out at breakfast over the lack of clean plates. Lines fir breakfast were so long we were unable to eat due to having a small child. There was trash I the hallway for the entire three days of our visit that housekeeping ignored. It was gross. At 12:30 am on our last night housekeeping woke us to deliver pillows and blankets we didn’t request.
The room and property itself was great. The property was well maintained and we enjoy the pools although we had to ask for towels as they were not stocked.
We have been coming here a couple times a year for many years. This may be our last visit due to the staffing issues.
Posted by a verified traveller on 30 Dec. 2019
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4 out of 5
We saw housekeeping and asked when they would be in our room. She said in two hours. We left for the day, and upon our return, housekeeping never showed up. Building 7, room 106
Posted by a verified traveller on 26 Sep. 2019
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3 out of 5
I did not like the customer service and the service of the room
Posted by a verified traveller on 15 Sep. 2019
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5 out of 5
Your people at check in were extremely nice & helpful. Same goes for the staff at breakfast. Thank you for a great visit. We wished we could have stayed longer!
Posted by Richard&Sandy, from North Tonawanda NY on 8 Sep. 2019
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2 out of 5
Locarion was only good thing. I do not think price was adequate. I expected bigger room.
Internet was not present at all
Posted by a verified traveller on 21 Aug. 2019
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2 out of 5
Hard bed, poor maid service and room was on second floor overlooking the basketball courts with the sound of bouncing basketballs from 8:00 am to 6:30 pm. Oh yes, forgot about the barking dog.
Posted by a verified traveller on 1 Apr. 2019
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4 out of 5
The hotel enjoys an excellent location. The staff was great. However, the Hilton needs to invest on some improvements and repairs. Hall carpets need to go! Elevators kept failing, and the pull-out sofa bed was very uncomfortable.
Overall enjoyed our stay! Great breakfast and good happy hour complimentary drinks.
Posted by a verified traveller on 15 Aug. 2018
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5 out of 5
We had another wonderful mini-vacation at your Hotel/Resort. We want to make it an annual vacation for our little family. So kid-friendly. My last review truly summed it up, your resort is truly a hidden gem. Thank you!
Posted by a verified traveller on 13 Jun. 2018
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2 out of 5
not worth it resort
Good things about this resort: it’s close to the ocean, and they have a happy hour.
The bad: our refridgerator was broken upon arrival, they had to bring us a new one. It was delivered within 40 mins, but the staff member was nice, so I will give him that. The next day, our hair dryer stopped working in the middle of me blow drying my hair. We were trying to get ready to go somewhere, and I called down to the front desk for a new one. They never brought us one, and I had to go out with wet hair, and later pick one up from the front desk. It rained the entire time we were there, and all the walk ways were flooded. I wouldn’t recommend going here ever unless you are guaranteed of no weather issues, and can spend your time on the beach. Only one of the hot tubs worked while we were there, the other was out or order which caused over crowding in the working tub. Room service will charge you $45 for a steak, and that is just the steak alone with no sides, and it’s not even a decent size! The absolute worst part of our vacation was the air conditioner in our room. It didn’t work the entire time we were there. We woke up every night sweating bullets. We complained multiple times and maintenance never showed up to fix it, so finally we gave up. We even said something when we checked out, and all we got was an “I’m sorry.” How about, here’s a refund of some sort, since your trip was such a nightmare! Honestly I wouldn’t recommend this resort to anyone, and we won’t be returning ever.
Posted by C. on 26 Mar. 2018
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3 out of 5
Hotel condition was a let down . The website pics of the rooms looked plush. Its not worth $420 a night.
Posted by a verified traveller on 28 Jul. 2017
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About the Embassy Suites by Hilton Mandalay Beach Hotel & Resort
Embassy Suites by Hilton Mandalay Beach Hotel & Resort offers its guests an outdoor pool, a spa tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served, and guests can also enjoy a free manager's reception. WiFi and wired Internet are available in public spaces for a fee. You'll find a business center on site. Event space at this hotel measures 16000 square feet (1486 square meters) and includes conference space. Spa services, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Embassy Suites by Hilton Mandalay Beach Hotel & Resort. For a fee, parking is available. This 3.5-star Oxnard hotel is smoke free.
250 guestrooms or units
3 levels
16000 sq ft of conference space
1486 sq m of conference space
Built in 1986
Cooked-to-order breakfast (free)
Dining venue
Bar or lounge
Manager's reception (free)
Charging station for electric cars
Business facilities
Conference space
Self-service laundry
Front desk (24 hours)
Express check-out
Staff is multilingual
Storage area for luggage
Front-desk safe
Concierge
Wedding services available
Garden
Gift shop
Newspapers in lobby (free)
ATM
Bellhop
Elevator
No smoking on site
Family Friendly Amenities
Family property
Outdoor pool
Kitchenette
Laundry facilities
Sofa bed
Refrigerator
Microwave
Internet
Available in all rooms:
WiFi (surcharge)
Available in some public areas:
WiFi (surcharge)
, Wired Internet access - surcharge
Parking
Self parking (surcharge)
, Valet parking (surcharge)
Transport
Airport: Oxnard, CA (OXR) (5.3 km / 3.3 mi)
Train station: Oxnard Transit Center (8.2 km / 5.1 mi)
Parking: Valet parking and self parking available for a surcharge
Room Amenities
Embassy Suites by Hilton Mandalay Beach Hotel & Resort offers 250 air-conditioned accommodations with safes and coffee/tea makers. Accommodations are furnished with double sofa beds. Premium cable television is provided. Accommodations at this 3.5-star hotel have kitchenettes with refrigerators and microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers. This Oxnard hotel provides wireless Internet access for a surcharge. Business-friendly amenities include complimentary weekday newspapers and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.
In-room kitchenette
Pull-out sofa bed
In-room dining (limited hours)
Television
Cable channels
Premium channels
Refrigerator
Microwave
Coffee maker
Shower
Housekeeping (daily)
Weekday newspapers (free)
Hair dryer
Safe
Toiletries (free)
Telephone
Iron and ironing board
Climate control (air conditioning)
Ceiling fan
Ensuite bathroom
Food & Drink
Guests are served free cooked-to-order breakfast. The hotel hosts a free manager's reception daily.
Coastal Grill - This restaurant serves brunch, lunch, and dinner.
Room service (during limited hours) is available.
Spa Services
Deep tissue massage
Swedish massage
Prenatal massage
Manicures and pedicures
Facial treatments
Massages
Hotel Policies
Check-in
Check-in time starts at 4 PM
Check-in time ends at 1 AM
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Children stay free when using existing bedding.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Pets
Pets: USD 75 per accommodation, per stay
Policies
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Only service animals are allowed
Debit cards not accepted
No rollaway/extra beds available
No cribs (infant beds) available
Debit cards
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for in-room wireless Internet: USD 9.95 per 24-hour period (rates may vary)
Fee for in-room wired Internet: USD 9.95 per 24-hour period (rates may vary)
Fee for wireless Internet in public areas: USD 9.95 per 24-hour period (rates may vary)
Fee for wired Internet in public areas: USD 9.95 (rates may vary)
Self parking fee: USD 32 per night (in/out privileges)
Valet parking fee: USD 36 per night (in/out privileges)
Pet fee: USD 75 per accommodation, per stay
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Embassy Suites Mandalay
Embassy Suites Mandalay Beach
Embassy Suites Mandalay Beach Hotel & Resort
Embassy Suites Mandalay Beach Hotel & Resort Oxnard
Embassy Suites Hilton Mandalay Beach Hotel Resort Oxnard
Embassy Suites Mandalay Beach Oxnard
Mandalay Beach
Mandalay Beach Embassy Suites
Mandalay Embassy Suites
Embassy Suite Hotel Mandalay Beach Resort Oxnard
Embassy Suites Mandalay Beach Hotel And Resort
Embassy Suites Mandalay Beach Hotel Oxnard
Embassy Suites Oxnard
Mandalay Beach Resort Oxnard
Oxnard Embassy Suites
Embassy Suites Mandalay Beach Hotel Resort Oxnard
Embassy Suites Hilton Mandalay Beach Oxnard
Embassy Suites by Hilton Mandalay Beach Hotel & Resort Hotel
Embassy Suites by Hilton Mandalay Beach Hotel & Resort Oxnard
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
