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4.5 out of 5

"Great service. Breakfast hours need ti be longer Over all rating good. " More

By a verified traveller on Tue 28 Jan 2020

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Hotel Description

3.5-star hotel near Phoenix Zoo

Near the airport

At this Phoenix hotel, you'll be within 3 miles (5 km) of Phoenix Zoo and 6 miles (10 km) of Tempe Town Lake. Desert Botanical Garden and Old Town are also within 6 miles (10 km).

Renovated in 2019

A restaurant and an outdoor pool are featured at this hotel. Traveling on business? Take advantage of the 10 conference rooms, 24-hour business center, and free airport shuttle. Guests will appreciate perks like free WiFi and a free area shuttle.

Comfy beds, WiFi

The 242 guestrooms feature comforts like pillowtop beds and premium bedding, while living rooms and refrigerators offer the conveniences of home. Other amenities include sofa beds, WiFi, and LCD TVs with digital channels. Housekeeping is available on request.

One Bedroom Suite, Two Queen Beds, Non-Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

One Bdrm Suite Two Queen Beds N/S - Roll In Shower

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Business Class Suite King-Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

One Bedroom Suite King Bed - Non-Smoking

Bed Count 1 King Bed Maximum Occupancy 5 Max

Business Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

One Bdrm Suite One Queen Bed N/S - Accessible

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

DoubleTree Suites by Hilton Phoenix ratings based on 19 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for DoubleTree Suites by Hilton Phoenix

Everyone (8) Couples (1) Family (10)
5 out of 5

Posted by , from Phx AZ on 17 Sep. 2020

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Comment from Hotel Management

18 Sep. 2020 by DoubleTree Suites Phoenix Manager

Ana, it's great to hear you enjoyed your stay. We look forward to welcoming you back.

5 out of 5

Posted by , from Phoenix on 5 Sep. 2020

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Comment from Hotel Management

5 Sep. 2020 by DoubleTree Suites Phoenix Manager

Ana, it's great to hear you enjoyed your stay. Please come back and visit us soon.

4 out of 5
Great service. Breakfast hours need ti be longer Over all rating good.

Posted by on 28 Jan. 2020

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Comment from Hotel Management

31 Jan. 2020 by DoubleTree Suites Phoenix Manager

We appreciate you taking time to provide a review and are happy to hear we provided you with good service.

5 out of 5

Posted by on 2 Jan. 2020

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Comment from Hotel Management

3 Jan. 2020 by DoubleTree Suites Phoenix Manager

We appreciate the positive feedback and look forward to your next visit.

5 out of 5
Very clean and neat. Kitchen was down so no hot breakfast., apology was given by staff.

Posted by on 31 Dec. 2019

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Comment from Hotel Management

2 Jan. 2020 by DoubleTree Suites Phoenix Manager

We are glad to hear you enjoyed your stay and apologize for the kitchen difficulties we had on Dec 31st. We were able to provide cold breakfast items, but it did take us 30 minutes longer to get our hot breakfast buffet items out by 6:30am. Again we apologize and appreciate your understanding.

4 out of 5
clean air fresh room that did not have the odor of the cleaning detergents

Posted by on 28 Nov. 2019

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Comment from Hotel Management

29 Nov. 2019 by DoubleTree Suites Phoenix Manager

We are sorry to hear we did not meet your expectations in the freshness of your suite. We only use eco-friendly chemicals to clean suites that should not leave any lingering odors. We apologize for any inconvenience this may have caused.

4 out of 5
It was good overall but couldn’t even get a wine opener sent to our room :/

Posted by on 6 Nov. 2019

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Comment from Hotel Management

7 Nov. 2019 by DoubleTree Suites Phoenix Manager

We are glad to hear your stay was good overall. We apologize that our team had difficulty locating a wine opener to bring to you. We will make sure that we correct that issue right away.

5 out of 5
Location and service of staff. Ease of free parking. Great food at free breakfast.

Posted by on 23 Sep. 2019

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Comment from Hotel Management

23 Sep. 2019 by DoubleTree Suites Phoenix Manager

We're happy you enjoyed your stay. It's good to hear you found our location convenient and our free parking ample. Most importantly we are glad to hear that our team took good care of you. We look forward to your next visit.

5 out of 5
Very nice room / suite. The property was clean and safe.

Posted by on 22 Sep. 2019

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Comment from Hotel Management

23 Sep. 2019 by DoubleTree Suites Phoenix Manager

Thanks for your review and letting others know our hotel is both clean and safe.

5 out of 5
We love the pool. We flew in from Seattle for the second time within a month to enjoy the nice clean, updated rooms and great pool.

Posted by on 16 Sep. 2019

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Comment from Hotel Management

16 Sep. 2019 by DoubleTree Suites Phoenix Manager

Mark, it great to hear that you enjoyed your stay so much you decided to come back. It's very good to know that you appreciate our refreshing pool. We look forward to your next visit.

About the DoubleTree Suites by Hilton Phoenix

Location 320 N 44th Street, Phoenix, AZ 85008

Property Features

There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 10000 square feet (929 square meters) and includes conference space. An area shuttle within 2 mi and a roundtrip airport shuttle (available 24 hours) are free. An outdoor pool, a terrace, and tour/ticket assistance are also featured at the business-friendly DoubleTree Suites by Hilton Phoenix. The hotel can provide concierge services, a complimentary grocery shopping service, and wedding services. Parking is available for a fee. A complete renovation of DoubleTree Suites by Hilton Phoenix was completed in January 2019. This 3.5-star Phoenix hotel is smoke free.

  • 242 guestrooms or units
  • 6 levels
  • 10000 sq ft of conference space
  • 929 sq m of conference space
  • Built in 1984
  • Dining venue
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Number of living rooms1
  • Free WiFi
  • Free area shuttle
  • Grocery/convenience store
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Self parking (surcharge)

Transport

  • Airport: Sky Harbor Intl. Airport (PHX) (4.1 km / 2.6 mi)
  • Metro station: 44th Street - Washington Station (0.5 km / 0.3 mi)
  • Property shuttles: Free airport shuttle, area shuttle within 2 mi, and shopping center shuttle
  • Parking: Self parking and extended parking available for a surcharge

Room Amenities

DoubleTree Suites by Hilton Phoenix offers 242 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. Accommodations have separate living rooms and are furnished with queen sofa beds. Pillowtop beds feature down comforters and premium bedding. 42-inch LCD televisions come with premium digital channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include showers, designer toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

  • Separate bedroom
  • Living room
  • Pillowtop beds
  • Pull-out sofa bed
  • HD television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Weekday newspapers (free)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Brix - Take Out Only - Onsite restaurant.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available at scheduled times. Fees may apply. Contact the property in advance to get details.

Front desk staff will greet guests on arrival.

Airport transportation is offered at scheduled time 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; guests can access their rooms with a mobile device; masks are required in public areas.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for dinner.Enhanced food service safety measures are in place.Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are not available
  • Masks are compulsory at the property
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Food service has been amended for enhanced safety
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for dinner
  • Debit cards
  • Number of children who can stay free - 3
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0.00 per 24-hour period (rates may vary)
  • Extended parking fee: USD 7.00 per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DoubleTree Suites Hilton Hotel Phoenix
  • DoubleTree Suites Hilton Phoenix
  • DoubleTree Suites Phoenix
  • Phoenix DoubleTree Suites
  • Doubletree Hotel Phoenix
  • DoubleTree Suites Hilton Phoenix Hotel
  • Doubletree Suites By Hilton Phoenix Hotel Phoenix
  • Doubletree Phoenix
  • DoubleTree Suites by Hilton Phoenix Hotel
  • DoubleTree Suites by Hilton Phoenix Phoenix
  • DoubleTree Suites by Hilton Phoenix Hotel Phoenix

You should know

  • Up to 3 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.