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Hotel San Carlos - Downtown Convention Center

3.0 star property
3-star historic hotel near Phoenix Convention Center

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Photo gallery for Hotel San Carlos - Downtown Convention Center

Welcome to our grand lobby, featuring a high ceiling, a reception desk, and a seating area with comfortable chairs.
Experience the grandeur of our lobby, featuring a stunning mirror cabinet, elegant chandelier, and comfortable seating area.
Comfortable room with a large bed, bedside table, and desk, offering a quiet space to work and rest.
Enjoy a refined dining experience in our elegant dining area, set with fine china and silverware.
Experience the grandeur of our lobby, featuring a high ceiling, elegant chandelier, and comfortable seating areas.

Reviews

7.6 out of 10
Good

Popular amenities

  • Housekeeping
  • Gym
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
202 N Central Ave, Phoenix, AZ, 85004
  • Phoenix Convention Center
    ‪3 min walk‬
  • PHX Arena
    ‪7 min walk‬
  • Chase Field
    ‪8 min walk‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪8 min drive‬

Room options

View all photos for Room, 2 Double Beds, City View

Two large beds with white linens and wooden headboards, a spacious wardrobe and mirror, and a ceiling fan.

Room, 2 Double Beds, City View

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed

Relax in this cozy space with a large bed, ceiling fan, and a large mirror above.

Room, 1 Queen Bed

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, City View

Relax in a stylish room with a large bed, ceiling fan, and patterned curtains.

Room, 1 Queen Bed, City View

  • Sleeps 2
  • 1 Queen Bed

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About the area

Phoenix

Downtown Phoenix stay.Within a 10-minute walk of this Downtown Phoenix hotel, you'll find Phoenix Convention Center and PHX Arena. Also, Chase Field is within 2 miles (3 km) and Grand Canyon University is within 6 miles (10 km).

What's nearby

  • Phoenix Convention Center - 3 min walk - 0.3 km
  • The Van Buren - 7 min walk - 0.6 km
  • PHX Arena - 7 min walk - 0.6 km
  • Arizona Center - 7 min walk - 0.6 km
  • Chase Field - 8 min walk - 0.8 km

Getting around

  • Van Buren - Central Ave Station - 2 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX) - 12 min drive

Restaurants

  • ‪Chipotle Mexican Grill - ‬4 min walk
  • ‪Thai Basil Signature - ‬3 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Cornish Pasty Co. - ‬1 min walk
  • ‪Harumi Sushi - ‬3 min walk

About this property

Hotel San Carlos - Downtown Convention Center

3-star historic hotel near Phoenix Convention Center
There's a restaurant on site. Public spaces have free WiFi. A 24-hour business center and 2 meeting rooms are available. Event space at this hotel measures 1302 square feet (121 square meters) and includes conference space. A 24-hour fitness center, a terrace, and a vending machine are also featured at the business-friendly Hotel San Carlos - Downtown Convention Center.

This 3-star Phoenix hotel is smoke free.

  • 1 building
  • 129 guestrooms or units
  • 7 levels
  • 1302 sq ft of conference space
  • 121 sq m of conference space
  • Built in 1928
  • Business center (24 hours)
  • Conference space
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Gift shop
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Dining venue
Hotel San Carlos - Downtown Convention Center offers 129 air-conditioned accommodations with coffee/tea makers and hair dryers. LED televisions come with premium cable channels. Bathrooms include showers and complimentary toiletries.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Awards and affiliations

The property is a member of Historic Hotels of America.

Languages

Azerbaijani, English, French, Russian, Spanish

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  • Parking included
  • Free WiFi
  • Laundry
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4.0 out of 5, Very good, 1,003 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 20 per day)

Food and drink

  • A restaurant

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance

Room amenities

Entertainment

  • LED TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The property charges 1.85 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from January 9 2023 to December 31 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.
The following facilities are closed on Wednesday, Thursday, Friday, Saturday, and Sunday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 20 per day
  • Credit card charges are subject to a surcharge of 1.85 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. 

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel San Carlos Convention Center
Hotel San Carlos Downtown Convention Center
San Carlos Convention Center
San Carlos Downtown Convention Center
Hotel San Carlos Downtown Convention Center Phoenix
San Carlos Downtown Convention Center Phoenix
Carlos Convention Center
Hotel San Carlos - Downtown Convention Center Hotel
Hotel San Carlos - Downtown Convention Center Phoenix
Hotel San Carlos - Downtown Convention Center Hotel Phoenix

Hotel San Carlos - Downtown Convention Center Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 391 out of 1007 reviews
Rating 8 - Good. 264 out of 1007 reviews
Rating 6 - Okay. 162 out of 1007 reviews
Rating 4 - Poor. 105 out of 1007 reviews
Rating 2 - Terrible. 85 out of 1007 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Keelin

Stayed 2 nights in May 2025

4/10 Poor

Strahinja

Stayed 1 night in May 2025

10/10 Excellent

David, RIO RICO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel
Stayed 1 night in May 2025

10/10 Excellent

Doneicisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was in Phoenix for a basketball convention. This hotel was perfect for my stay. It was in close walking distance to the Convention Center. The room was very clean. Housekeeping is top notch. the hotel is an older hotel but priced cheaper than hotels in the area.
Stayed 3 nights in Apr 2025

10/10 Excellent

Salvador

Stayed 1 night in Apr 2025

4/10 Poor

Madai

Stayed 1 night in Apr 2025

10/10 Excellent

Matthew

Stayed 2 nights in Apr 2025

10/10 Excellent

Yvonne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Robin

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Jill

Disliked: Property conditions & facilities
I hope someone restores that beautiful building!
Stayed 1 night in Apr 2025

10/10 Excellent

Monica

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

6/10 Okay

Bethany

Liked: Cleanliness, staff & service
Stayed one night, going to a concert at the van Buren. Convient walking distance and close to train for airport. I know it is a historic hotel but they should update chair and bed in room, uncomfortable and lumpy. The shower temp was too hot and hard to adjust. The channel selection on the TV was weird. Felt like I was in the late 1900s, only infomercials, QVC, and old reruns
Stayed 1 night in Apr 2025

10/10 Excellent

Emmanuel

Stayed 2 nights in Apr 2025

8/10 Good

Yu

Liked: Cleanliness, staff & service, amenities
Too old
Stayed 1 night in Feb 2025

10/10 Excellent

daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Kenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Historically Quaint.

Stayed for 3 nights. It's an historic hotel so everything is as old as my gramma's china. But that is the appeal. I will say the bed was spectacularly comfortable. I kept an eye out for the ghost lady in white but did not see her.
Stayed 2 nights in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service
It’s an amazing old historic hotel. I would never stay anywhere else in downtown Phoenix. I love the hotel and have used it three times. The staff is friendly and nice. The location is great. The bars and restaurants within 5 blocks are plentiful. But the rooms are small and don’t have modern furnishings so if a guest needs a fancier place then this probably isn’t their spot.
Stayed 4 nights in Apr 2025

4/10 Poor

Chrissy

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Rose-Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Alex

Stayed 1 night in Mar 2025

6/10 Okay

Freddy

Business traveller
This hotel can need some major renovation. Carpeting, elevators, furniture, lobby decorations and setup, etc.
Stayed 1 night in Apr 2025

8/10 Good

Rizwan

Travelled with group
Liked: Cleanliness, staff & service
Stayed 4 nights in Apr 2025

8/10 Good

Travis

Liked: Staff & service
Older property so not the most modern or in perfect condition. But it’s perfectly fine and the location/area is great for any downtown activities
Stayed 2 nights in Apr 2025

10/10 Excellent

Shanmuga Priya

Stayed 2 nights in Apr 2025