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4.1 out of 5

" Good experience staying at this hotel " More

By a verified traveller on Mon 19 Dec 2022

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Hotel Description

3-star historic hotel near Phoenix Convention Center

Downtown Phoenix stay

Within a 10-minute walk of this Downtown Phoenix hotel, you'll find Phoenix Convention Center and Footprint Center. Also, Chase Field is within 2 miles (3 km) and Grand Canyon University is within 6 miles (10 km).

Business services

A restaurant and a 24-hour gym are featured at this hotel. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. There's a terrace and multilingual staff can provide around-the-clock assistance.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
CA $193* Per night/room 30 Mar. - 31 Mar.

Standard Room, 1 Queen Bed, City View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Double Room, 2 Double Beds, City View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hotel San Carlos - Downtown Convention Center ratings based on 23 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hotel San Carlos - Downtown Convention Center

Everyone (15) Couples (2) Family (2)
5 out of 5

Posted by on 9 Dec. 2023

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Comment from Hotel Management

14 Dec. 2023 by Anthony

Thank you for staying with us, we appreciate your business. We're glad to see you enjoyed your stay and hope that you'll visit us again in the future. Until then, safe travels.

5 out of 5

Posted by on 26 Oct. 2023

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Comment from Hotel Management

17 Nov. 2023 by Anthony

Thank you for staying with us and for leaving a review. Guest feedback is appreciated and we're glad to see you enjoyed your stay. Please visit us again when you are able.

5 out of 5

Posted by on 21 Sep. 2023

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Comment from Hotel Management

12 Oct. 2023 by Anthony

Thank you for staying with us, we appreciate your business.

2 out of 5
This was sold as an older, period-style hotel. Instead, it was a broken-down pit of a hotel. The pool has not worked in months, if not years- ( this is false advertising.). But, the staff took the cake; it seems to be a "works program" for those who could not get a real job, and thoroughly don't understand what "hospitality" means. They seem to think that we, the guests, are there to bother them from their cool lives at the hotel. Sad. This could be the fabulous, retro hotel in a sea of chain hotels--but it is not. The only bright spot was the small restaurant and taco bar downstairs--run by someone else--whose tacos are AMAZING! (travel-o-city should investigate the property...reality vs advertisement.)

Posted by on 5 Jul. 2023

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Comment from Hotel Management

6 Jul. 2023 by Anthony

We're sorry to read after the fact you did not enjoy your stay. Without knowing there was an issue, we don't to fix it. The pool is shown on Expedia's website as closed for renovations so it's not false advertisement.

5 out of 5

Posted by on 27 Mar. 2023

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Comment from Hotel Management

16 Apr. 2023 by Chelsea H.

Thank you for taking the time to rate us, we hope to see you again in the future.

5 out of 5
Nice

Posted by on 25 Mar. 2023

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Comment from Hotel Management

25 Mar. 2023 by Anthony

Thank you for staying with us. We're glad to see that you enjoyed your stay, our guest experience is important to us. See you next time!

5 out of 5

Posted by on 5 Feb. 2023

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Comment from Hotel Management

30 Mar. 2023 by Chelsea H.

Thank you for staying with us, we appreciate your business and feedback.

4 out of 5

Posted by on 16 Jan. 2023

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4 out of 5
Good experience staying at this hotel

Posted by on 19 Dec. 2022

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Comment from Hotel Management

19 Dec. 2022 by Anthony

Thank you for staying with us, we appreciate your business and feedback. We'll look forward to seeing you again in the future.

3 out of 5
I had a single queen bed. The room was small...just a little bigger than the bed. The bathroom was tiny. There was no cable service. On the other hand, the price was very low compared to surrounding properties and it was an easy walk, about 3 minutes, to the convention center.

Posted by , from HOUSTON on 8 Nov. 2022

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Comment from Hotel Management

10 Nov. 2022 by Anthony

Thank you for staying with us. We appreciate your feedback.

About the Hotel San Carlos - Downtown Convention Center

Location 202 N Central Ave, Phoenix, AZ 85004

Property Features

There's a restaurant on site. Public spaces have free WiFi. A 24-hour business center and 2 meeting rooms are available. Event space at this hotel measures 1302 square feet (121 square meters) and includes conference space. A 24-hour fitness center, a terrace, and a vending machine are also featured at the business-friendly Hotel San Carlos - Downtown Convention Center. This 3-star Phoenix hotel is smoke free.

  • 1 building
  • 129 guestrooms or units
  • 7 levels
  • 1302 sq ft of conference space
  • 121 sq m of conference space
  • Built in 1928
  • Business center (24 hours)
  • Conference space
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Gift shop
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Metro station: Van Buren - Central Ave Station (0.2 km / 0.1 mi)

Room Amenities

Hotel San Carlos - Downtown Convention Center offers 129 air-conditioned accommodations with coffee/tea makers and hair dryers. LED televisions come with premium cable channels. Bathrooms include showers and complimentary toiletries. This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • LED television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Hotel San Carlos - Downtown Convention Center has a restaurant on site.

Centrico - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. Contactless check-out is available.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • gap period enforced between guest stays 48 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of Safe Travels (WTTC - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 20 per day
  • Credit card charges are subject to a surcharge of 1.85 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel San Carlos Convention Center
  • Hotel San Carlos Downtown Convention Center
  • San Carlos Convention Center
  • San Carlos Downtown Convention Center
  • Hotel San Carlos Downtown Convention Center Phoenix
  • San Carlos Downtown Convention Center Phoenix
  • Carlos Convention Center
  • Hotel San Carlos - Downtown Convention Center Hotel
  • Hotel San Carlos - Downtown Convention Center Phoenix
  • Hotel San Carlos - Downtown Convention Center Hotel Phoenix

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

The property is a member of Historic Hotels of America.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.