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4.0 out of 5

"The staff were very friendly, hotel was decent for price and clean. the pool was tiny! Looked larger in pictures. Surrounding area not the safest and ... " More

By a verified traveller on Thu 28 Apr 2022

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Hotel Description

Hotel near Playa del Carmen Main Beach in Playa del Carmen

Ejidal stay

Your stay at this Ejidal hotel places you within 3 miles (5 km) of Quinta Avenida and Playa del Carmen Main Beach. Also, Centro Maya Shopping Center is within half a mile (1 km) and Cenote Chaak Tun is within 2 miles (3 km).

Outdoor pool, terrace

An outdoor pool is featured at this hotel, along with free WiFi in public areas and a terrace. A garden, a picnic area, and luggage storage are also on offer.

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
CA $57* Per night/room 10 Apr. - 11 Apr.

Junior Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Double Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hotel Ambra ratings based on 3 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Ambra

Everyone (2)
5 out of 5

Posted by on 8 Jan. 2024

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Comment from Hotel Management

14 Jan. 2024 by Ventas

Gracias por hospedarse con nosotros.Lo esperamos nuevamente.Saludos cordiales

4 out of 5
The staff were very friendly, hotel was decent for price and clean. the pool was tiny! Looked larger in pictures. Surrounding area not the safest and only like 5 parking spots in front, otherwise you have to park in the back which doesn’t look safe at all

Posted by on 28 Apr. 2022

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Comment from Hotel Management

28 Apr. 2022 by Gerencia

Thank you very much for your comments, they are very important to us. We look forward to seeing you again. Best regards

3 out of 5
Friendly staff Clean rooms Wifi unreliable, if you need it for work - it may not be always available Location is by far teh worst a spect. On the other side of a busy highway , if you decide to walk to the centre, you can either cut through Ejilad by d

Posted by on 14 Nov. 2021

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Comment from Hotel Management

15 Nov. 2021 by Gerencia

Thank you for your comments.They aré important for us.

Property Features

As a guest of Hotel Ambra, you'll find an outdoor pool, a terrace, and tour/ticket assistance. Public spaces have free WiFi. Hotel Ambra also features a garden, a picnic area, and concierge services. This Playa del Carmen hotel is smoke free.

  • 39 guestrooms or units
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers for purchase
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces) , Free parking nearby

Room Amenities

Hotel Ambra offers 39 accommodations with air conditioning. 50-inch LED televisions come with satellite channels and Netflix. Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hair dryers can be requested.

  • LED television
  • Satellite channels
  • Netflix
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hair dryer available
  • Telephone
  • Desk
  • Air conditioning
  • Ensuite bathroom

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 6:00 PM

Special check-in instructions:

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, debit cards, and cash. Cashless payment methods are available for all transactions. <

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitization practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety

Hotel Names

  • Hotel Ambra Hotel
  • Hotel Ambra Playa del Carmen
  • Hotel Ambra Hotel Playa del Carmen

You should know

  • Pool access available from 8:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.