We have stayed here previously, so we were already aware of the location of paradise. For those that have not been, you need a car, it is quite a distance down a dirt road that you may think l your not going to the right place. The complex itself is pretty, quiet, secluded. Staff is friendly. When it came time to check in, I attempted a few times each day for the first few days, there was no one in the office. There is a number to call but the cell phone service is poor. O did see the manager on the day we were leaving though and he was extremely nice. All in all - I love this place.