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Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive

5.0 star property
Luxurious 5-star hotel with 3 outdoor pools

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Photo gallery for Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive

3 outdoor pools, open 7:00 AM to 7:00 PM, cabanas (surcharge)
Restaurant
Building design
3 outdoor pools, open 7:00 AM to 7:00 PM, cabanas (surcharge)
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast included

Explore the area

View in a map
Carretera Cancun - Tulum Km. 27.5, Puerto Morelos, QROO, 77580
  • Place, Arrecife de Puerto Morelos National Park
    ‪5 min walk‬
  • Place, Puerto Morelos Beach
    ‪13 min drive‬
  • Place, Puerto Morelos Town Square
    ‪17 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪39 min drive‬

Room options

View all photos for Room, 1 King Bed (Paradise)

Room, 1 King Bed (Paradise) | View from room

Room, 1 King Bed (Paradise)

9.6 out of 10
Exceptional
(70 reviews)
  • 42 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, Oceanfront (Paradise Swim-Up)

Studio, Oceanfront (Paradise Swim-Up) | View from room

Studio, Oceanfront (Paradise Swim-Up)

  • 57 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Paradise)

Room, 2 Queen Beds (Paradise)

Room, 2 Queen Beds (Paradise)

8.8 out of 10
Excellent
(21 reviews)
  • 42 sq m
  • Resort view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Honeymoon Suite, Beachfront

Honeymoon Suite, Beachfront

Honeymoon Suite, Beachfront

10.0 out of 10
Exceptional
(1 review)
  • 63 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, Oceanfront (Paradise)

Studio, Oceanfront (Paradise) | View from room

Studio, Oceanfront (Paradise)

9.6 out of 10
Exceptional
(5 reviews)
  • 57 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite (Paradise Swim-up)

Premium bedding, down comforters, minibar, in-room safe

Luxury Suite (Paradise Swim-up)

9.0 out of 10
Wonderful
(6 reviews)
  • 43 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (ISLAND OASIS)

Suite (ISLAND OASIS) | View from room

Suite (ISLAND OASIS)

9.2 out of 10
Wonderful
(13 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Oceanfront (Chillout)

Premium bedding, down comforters, minibar, in-room safe

Suite, Oceanfront (Chillout)

10.0 out of 10
Exceptional
(5 reviews)
  • 44 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Paradise Swim-up)

Suite, 1 King Bed (Paradise Swim-up)

Suite, 1 King Bed (Paradise Swim-up)

9.8 out of 10
Exceptional
(15 reviews)
  • 42 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite (Paradise)

Premium bedding, down comforters, minibar, in-room safe

Luxury Suite (Paradise)

9.0 out of 10
Wonderful
(15 reviews)
  • 43 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Oceanfront (Infinity Pool)

Premium bedding, down comforters, minibar, in-room safe

Suite, Oceanfront (Infinity Pool)

7.0 out of 10
Good
(2 reviews)
  • 43 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

About the area

Puerto Morelos

Seaside stay .Within 6 miles (10 km) of this hotel, you'll find Arrecife de Puerto Morelos National Park and Petempich Bay. Also within 9 miles (15 km) are Moon Palace Golf Club and Puerto Morelos Beach.

What's nearby

  • Arrecife de Puerto Morelos National Park - 5 min walk - 0.4 km
  • Puerto Morelos Beach - 13 min drive - 6.0 km
  • Ojo de Agua Beach - 16 min drive - 8.9 km
  • Puerto Morelos Town Square - 17 min drive - 9.2 km
  • Moon Palace Golf Club - 27 min drive - 15.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive

Restaurants

  • ‪Preferred Club Bar - ‬6 min drive
  • ‪Le Chique - ‬6 min drive
  • ‪Salted Rim - ‬5 min drive
  • ‪Frank & Lola's Italian Trattoria - ‬5 min drive
  • ‪Spoon - ‬6 min drive

About this property

Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive

Luxurious 5-star hotel with 3 outdoor pools
Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive offers its guests 3 outdoor swimming pools and a 24-hour fitness center. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 6 bars/lounges. Free breakfast is served daily. WiFi is free in public spaces.

Event space at this hotel measures 4340 square feet (403 square meters) and includes conference space. The luxury Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive also features concierge services, dry cleaning/laundry services, and 24-hour room service. Free self parking and valet parking are available.

This 5-star Puerto Morelos hotel is smoke free.

  • 355 guestrooms or units
  • 4 dining venues
  • 2 bars by the pool
  • 2 swim-up bars
  • 6 bars or lounges
  • Meeting rooms
  • 4340 sq ft of conference space
  • 403 sq m of conference space
  • Buffet breakfast (free)
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Elevator
  • No smoking on site
  • Coffee shop
Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive offers 355 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to furnished balconies or patios. These individually decorated and furnished accommodations include dining tables. Beds feature down comforters and premium bedding. A pillow menu is available. Smart televisions come with satellite channels. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads, bathrobes, and hair dryers.

This Puerto Morelos hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desk chairs and phones; free international calls are provided (restrictions may apply). Additionally, rooms include espresso makers and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 9 treatment rooms including rooms for couples. Services include massages. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 poolside bars
  • 2 swim-up bars
  • 4 restaurants
  • 6 bars/lounges
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 2 outdoor pickleball courts
  • 24-hour gym
  • 3 outdoor pools
  • Full-service spa

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator (43 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • Smart TV with satellite channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk chair
  • Electrical adapters
  • Free international calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Parties and events are allowed on site
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Parties and events are allowed on site. 

We should mention

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Margaritaville Island Reserve Riviera Maya
Margaritaville Island Reserve Riviera Maya An Adults Only

Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 724 out of 1285 reviews
Rating 8 - Good. 296 out of 1285 reviews
Rating 6 - Okay. 162 out of 1285 reviews
Rating 4 - Poor. 47 out of 1285 reviews
Rating 2 - Terrible. 56 out of 1285 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views, meticulously kept property, lots of great food options, great pools with swim-up bars. Room was airy and spacious with an ample balcony. Great spot for a group gathering. Only downside is that the location is a bit isolated — no easy access to anything outside the resort. Also, due to past hurricanes, there is no beach. The seaweedy sea comes right up to the break-wall. We would have enjoyed a walk on the beach and some all-inclusive beach-related activities like snorkeling and kayaking, but those are not available here.
Stayed 4 nights in Oct 2025

10/10 Excellent

Stephanie French

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was amazing. Looks brand new. Very clean. We loved that the property wasn’t very big very so it’s easily walkable. Food was delicious. Staff were so attentive and friendly. Gabino served us several days and told o great care of us and remembered what we liked. Able helped get us booked with the things we wanted to do and helped us so much. The spa was worth every penny. Very relaxing.
Stayed 3 nights in Oct 2025

8/10 Good

Melissa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just returned from a 5 night stay at Margaritaville adults only. Our group was a party of 10. Overall we loved the resort. Very clean and we all loved our rooms. Our only problem was getting reservations for dinner together. We either had to eat at 5 or at 9 pm. 5 was way too early and 9 was way too late. I also didn't love that both reservation required restaurants were closed on the same night.(Our last night). What we did absolutely love were the people who worked there. Pepe in the smaller pool bar was THE BEST and Gambino in the restaurant was right on top of service every day! We will definitely stay at a Margaritaville again and wouldn't hesitate coming back to this one in Puerto Morales!
Stayed 5 nights in Oct 2025

6/10 Okay

Eugene

Check in was fast but when asked for ocean view was advised they were full. The resort was not full. Wont be back
Stayed 4 nights in Sep 2025

4/10 Poor

Eugene

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Decor is beautiful . Lack of entertainment. Unable to get reservations at restaurants.
Stayed 4 nights in Sep 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fun Vacation

Stayed 4 nights in Aug 2025

10/10 Excellent

Veronica, Munster

Stayed 4 nights in Aug 2025

10/10 Excellent

Veronica, Munster

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was great but will never use Expedia again. I missed my original flight and instead of revising my reservation, I was told to book a new reservation and my original would be refunded once the new reservation was confirmed. Well I have been home from my trip for 4 days and I am still fighting for my refund. Expedia keeps trying to blame it on being unable to contact the resort, but I have no trouble reaching anyone with the resort whether through phone or email. Expedia is a scam that only cares about how much they can swindle out of you, not a company that keeps their word, even when it is in writing. I will never use Expedia again since I paid for twice for my vacation.
Stayed 5 nights in Aug 2025

10/10 Excellent

Deanna Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Tanika Denisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hospitality staff was excellent at the resort. Very relaxing environment, I will visit the resort Margaritaville again!!
Stayed 3 nights in Aug 2025

10/10 Excellent

allie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
None
Stayed 6 nights in Aug 2025

10/10 Excellent

matthew

Stayed 6 nights in Aug 2025

10/10 Excellent

Ian

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic time at Margaritaville! The staff make you feel like family and treat you like you’re in their home! Food was fantastic as well as the drinks. Would highly recommend and will be returning for sure!
Stayed 4 nights in Aug 2025

6/10 Okay

sean michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel itself is nice. I liked the pools, especially the way they are layed out and are close together. The fact that there is absolutely no beach and smells (i know its not their fault) is just hard to take. The food was eh at best, which is also pretty disappointing. I've stayed at plenty of all-inclusive hotels and for this price, Margaritaville Island Reserve Riviera Maya is unfortunately one of my least favorite(and im a huge parrot-head). Not sure i would recommend it.
Stayed 7 nights in Aug 2025

10/10 Excellent

Daaiyah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing must stay
Stayed 4 nights in Jun 2025

10/10 Excellent

Carmen

Stayed 4 nights in Aug 2025

6/10 Okay

Julie

Travelled with family
Liked: Cleanliness, staff & service
Lots to unpack here. Smelly property, mildew and seaweed. Beach useable right now. Limited dining and entertainment options. Far from any excursion, shopping, and activities otherwise. Reapeated playlist at pools. In room switches and lighting will break up your relationship, if you’re not strong😆 Staff if great, resort is smaller than most but overall a ok place to stay. Very secluded, won’t be a repeat destination for me.
Stayed 7 nights in Aug 2025

8/10 Good

Daryl W

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Arthur Shane

Stayed 6 nights in Aug 2025

6/10 Okay

Domingo

Stayed 11 nights in Aug 2025

6/10 Okay

Julie

Liked: Cleanliness, property conditions & facilities
The 2 restaurants that they have are good but they require reservations so plan ahead. Landshark should always be your backup plan as the food there is amazing as well. The resort/rooms are clean, the entertainment staff are fun, the employees are friendly, the bartenders are fast. The pools however are in rough shape. Most everyone had their feet cut at some point. I noticed a huge chunk of the bottom of the pool missing and crumbling out and notified the bartender. He immediately made a call and they placed mats at the bottom of the pool to cover that. My only concern and it’s a big one….I (female,49yo) was assaulted by a (male 20-30yo) guest and the resorts response was to make him stay in his room from the incident (11pm) until the morning. He first placed me in a headlock from behind and then choked me with his hands. It took 4 men to jump in at Landshark to stop this. I’m sure you wonder why….because I politely declined going to his bed by notifying him I am happily married for 29 years. We witnessed 2 women file reports against their significant others due to physical abuse/destruction of property and nothing was done with those men either. One of the women showed up the next day with fresh bruises on her legs and arms. Safety is a huge concern and I found myself fearing for any woman (or man) that needed help at the resort.
Stayed 5 nights in Aug 2025

10/10 Excellent

Antonina Jelagat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay, professional staff, newer amenities, Cleanliness inside out , great food. Exceeded my expectations, I would recommend this resort to my family and friends.
Stayed 5 nights in Aug 2025

8/10 Good

Camila Javiera Jara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's an excellent option for relaxing. It's a bit difficult to leave the place if you don't have internet access, but they sell tours and everything you need at the hotel. If you just want to enjoy some relaxation, good food, drinks, and fun, it's a great option, but if you want to explore Mexico and the beach, it's not recommended, but I still highly recommend the place.
Stayed 4 nights in Aug 2025

10/10 Excellent

Hector, Miami

Stayed 3 nights in Aug 2025

8/10 Good

Mylasia

Stayed 3 nights in Jul 2025