Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive

4.5 star property
4.5-star beachfront hotel with 2 outdoor pools

Choose dates to view prices

Photo gallery for Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive

2 outdoor pools
Creator video
Building design
2 outdoor pools
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Laundry
  • Housekeeping

Explore the area

Map
Carretera Cancun - Tulum Km. 27.5, Puerto Morelos, QROO, 77580
  • Arrecife de Puerto Morelos National Park
  • Petempich Bay
    ‪6 min drive‬
  • Puerto Morelos Beach
    ‪13 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪26 min drive‬

Room options

Room, 2 Queen Beds (Paradise)

8.8 out of 10
Excellent
(20 reviews)
  • Sleeps 3
  • 2 Queen Beds

Luxury Suite (Paradise)

9.6 out of 10
Exceptional
(14 reviews)
  • Sleeps 2
  • 1 King Bed

Honeymoon Suite, Beachfront

  • Sea view
  • Sleeps 2
  • 1 King Bed

Luxury Suite (Paradise Swim-up)

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, Oceanfront (Chillout)

10.0 out of 10
Exceptional
(4 reviews)
  • Sea view
  • Sleeps 2
  • 1 King Bed

Studio, Oceanfront (Paradise Swim-Up)

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Studio, Oceanfront (Paradise)

9.6 out of 10
Exceptional
(5 reviews)
  • Sea view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Paradise Swim-up)

9.8 out of 10
Exceptional
(14 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, Oceanfront (Infinity Pool)

7.0 out of 10
Good
(2 reviews)
  • Sea view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Paradise)

9.6 out of 10
Exceptional
(54 reviews)
  • Sleeps 2
  • 1 King Bed

Suite (ISLAND OASIS)

9.4 out of 10
Exceptional
(10 reviews)
  • Sleeps 2
  • 1 King Bed

About the area

Puerto Morelos

Beachside getaway.Within 6 miles (10 km) of this hotel, you'll find Arrecife de Puerto Morelos National Park and Petempich Bay. Also within 9 miles (15 km) are Moon Palace Golf Club and Puerto Morelos Beach.

What's nearby

  • Petempich Bay - 6 min drive - 2.5 km
  • Crococun Zoo - 11 min drive - 7.7 km
  • Puerto Morelos Beach - 13 min drive - 6.0 km
  • Ojo de Agua Beach - 16 min drive - 8.9 km
  • Puerto Morelos Town Square - 17 min drive - 9.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive

Restaurants

  • ‪Market Cafe - ‬14 min drive
  • ‪Sensai - ‬15 min drive
  • ‪Casa del Mar - ‬15 min drive
  • ‪Preferred Club Bar - ‬6 min drive
  • ‪Moments Lobby Bar - ‬13 min drive

About this property

Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive

4.5-star beachfront hotel with 2 outdoor pools
Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive offers its guests 2 outdoor swimming pools. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 4 bars/lounges. WiFi is free in public spaces.

The luxury Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive also features concierge services, dry cleaning/laundry services, and an elevator. Free self parking and valet parking are available.

This 4.5-star Puerto Morelos hotel is smoke free.

  • 355 guestrooms or units
  • 5 dining venues
  • 4 bars or lounges
  • Deli
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Elevator
  • No smoking on site
  • Coffee shop
Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive offers 355 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature down comforters and premium bedding. A pillow menu is available. Smart televisions come with satellite channels.

Bathrooms include bathtubs or showers with deep soaking bathtubs, bathrobes, and hair dryers. This Puerto Morelos hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Additionally, rooms include espresso makers and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 9 treatment rooms including rooms for couples. Services include massages. The spa is open daily.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 4 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Full-service spa

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Smart TV with satellite channels

Bedroom

  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Electrical adapters
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Parties and events are allowed on site
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property accepts cash. Parties and events are allowed on site. 

We should mention

  • This is an adults-only property and guests under 18 years old aren't allowed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Margaritaville Island Reserve Riviera Maya
Margaritaville Island Reserve Riviera Maya An Adults Only

Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 518 out of 920 reviews
Rating 8 - Good. 208 out of 920 reviews
Rating 6 - Okay. 117 out of 920 reviews
Rating 4 - Poor. 40 out of 920 reviews
Rating 2 - Terrible. 37 out of 920 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

8/10 Good

Jeremy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff outside of the checkout process was amazing, the place is clean, it is quiet near the rooms and a great time at pool area. Now back to checking and out.. checkin had to reserve 2 restaurants on arrival they told us they couldn’t fit us in as it was booked but if we did the seminar they could get us in. So when we got to the restaurant it was only 4 tables occupied, with at least 15 empty tables. That was it for check in. After we did the seminar we got 150 in credits to be applied at checkout. They didn’t want to deal with them and tried to say it would take to much time to apply them. But had to pressure them into it.. that was the only 2 bad things. My advice tell them you have no time for that seminar.. and take yourself to the restaurant and check yourself in and enjoy your time as that is why you came.!
Stayed 4 nights in Apr 2025

10/10 Excellent

REBEKAH, rockwall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ok
Stayed 3 nights in Mar 2025

10/10 Excellent

REBEKAH, rockwall

Stayed 3 nights in Mar 2025

6/10 Okay

Clinton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Herbert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food. Entertainment team was so much fun! Bartenders too!
Stayed 6 nights in Mar 2025

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot for relaxing in the sun! Clean facilities, very helpful and friendly staff
Stayed 5 nights in Mar 2025

10/10 Excellent

Michelle Josephine

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place to stay! The property opened in 2023 and so is quite new. All the staff were super friendly and helpful. The rooms were super clean and high end. Great quality for price.
Stayed 5 nights in Mar 2025

8/10 Good

Sarah

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Lynsey

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is absolutely amazing. Super clean. Super friendly staff. Great food! We got an upgraded room and it was simply amazing. I would highly recommend this resort to anyone travelling to this area. And would come back in the future
Stayed 7 nights in Mar 2025

6/10 Okay

DONNA LOUISE

Travelled with partner
Liked: Cleanliness, staff & service
No beach!! Water temp bad in showers, fridge didnt work right
Stayed 7 nights in Mar 2025

10/10 Excellent

Nicole

Stayed 3 nights in Mar 2025

10/10 Excellent

Darianis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its everything you would want from a resort!
Stayed 5 nights in Mar 2025

2/10 Terrible

Annette

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

8/10 Good

Curtis

Stayed 7 nights in Mar 2025

10/10 Excellent

Mark Antony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are great. Service is wonderful. Best pool party I have ever been to!!!
Stayed 6 nights in Dec 2024

10/10 Excellent

Sharon

Stayed 8 nights in Feb 2025

6/10 Okay

Donald bm

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The staff was excellent. The problems are the same with any Karisma resort as they offer you everything and very rarely deliver with any of their promises as many other people has pointed out lost reservations or on a week long stay they cannot get you a reservation. These are problems we run into at multiple karisma resorts. I will be the last time we will be staying with them.
Stayed 7 nights in Mar 2025

4/10 Poor

jody

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
No beach! You would think a place with the name Margaritaville would have tons of frozen Margaritaville machines in the swim up bar area. No shows at night besides DJ and bands. Not enough activites
Stayed 5 nights in Mar 2025

10/10 Excellent

Lana Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Mar 2025

6/10 Okay

Christine

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beach is a must!!
Stayed 7 nights in Mar 2025

8/10 Good

Sheila

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only complaint was my room was freezing. I could not regulate my air conditioning all over. I was very pleased with the room the bathroom the facility was extremely clean and nice. Had a great time.
Stayed 4 nights in Mar 2025

10/10 Excellent

Jason

Stayed 9 nights in Feb 2025

2/10 Terrible

Krystal J

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Property asked me several times what I was coming to celebrate then did nothing for my birthday. Also, the food is not the greatest. They will have things on the menu then not have it available. They also do not follow the room service menu & will give you something similar without asking
Stayed 7 nights in Dec 2024

10/10 Excellent

Reanne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing and always so happy! The buffet and 2 restaurants were amazing.
Stayed 8 nights in Feb 2025