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Playabachata

4.0 star property
4-star beachfront property near Cofresi Beach

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Photo gallery for Playabachata

Aerial view
On the beach, sun loungers, beach towels, beach massages
3 outdoor pools, pool umbrellas, sun loungers
Children's play area - indoor
Reception

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Pool
  • All-inclusive
  • Breakfast included
  • Spa
  • Gym

Explore the area

View in a map
Bahia de Maimon, Puerto Plata, Puerto Plata, 57000
  • Place, Amber Cove
    ‪8 min walk‬
  • Place, Cofresi Beach
    ‪6 min drive‬
  • Place, Ocean World Adventure Park
    ‪7 min drive‬
  • Airport, Puerto Plata (POP-Gregorio Luperon Intl.)
    ‪33 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Room, Oceanfront

1 bedroom, minibar, in-room safe, iron/ironing board

Superior Room, Oceanfront

  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room

Family Room

Family Room

  • 35 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Suite, Sea View

Suite, Sea View

Suite, Sea View

  • 49 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

1 bedroom, minibar, in-room safe, iron/ironing board

Superior Room

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

About the area

Puerto Plata

Beachfront retreat .You'll be within half a mile (1 km) of Amber Cove and 2 miles (3 km) of Teco Maimón Beach with a stay here. Cofresi Beach and Los Mangos Golf Course are also within 6 miles (10 km).

What's nearby

  • Amber Cove - 8 min walk - 0.7 km
  • Cofresi Beach - 6 min drive - 6.1 km
  • Ocean World Adventure Park - 7 min drive - 6.9 km
  • Puerto Plata Cable Car Base Station - 11 min drive - 10.8 km
  • Malecón De Puerto Plata - 12 min drive - 12.9 km

Getting around

  • Gregorio Luperon Intl. Airport (POP) - 48 min drive

Restaurants

  • ‪Restaurante La Roca - ‬3 min walk
  • ‪Casablanca International Buffet Restaurant - ‬8 min drive
  • ‪Coco Cana Lounge - ‬20 min walk
  • ‪Sports Bar Senator Puerto Playa - ‬6 min walk
  • ‪Coco Limon - ‬9 min walk

About this property

Playabachata

4-star beachfront property near Cofresi Beach
Playabachata is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Playabachata offers its guests a full-service spa, 3 outdoor swimming pools, a fitness center, and a children's pool. There are 6 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a beach bar. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

A terrace, a complimentary children's club, and barbecue grills are also featured at the family-friendly Playabachata.

Smoking is allowed in designated areas at this 4-star Puerto Plata property.

  • 1 building
  • 544 guestrooms or units
  • 3 levels
  • 6 dining venues
  • 5 bars or lounges
  • Built in 1996
  • Buffet breakfast (free)
  • Karaoke
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Smoking in designated areas
  • Bar on the beach
Playabachata offers 544 accommodations with minibars and safes. 32-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs with deep soaking bathtubs and complimentary toiletries. Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is offered daily and irons/ironing boards can be requested.
The onsite spa has 12 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. The spa is open daily. There are hot springs/mineral springs on site.

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Property amenities

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 5 bars/lounges
  • 6 restaurants
  • A beach bar
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Karaoke
  • Playground
  • Scuba diving
  • Shopping
  • Table tennis
  • Tennis
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in fee: USD 37
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 52

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 37 (subject to availability)
  • Late check-out fee: USD 52 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, Discover, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.

Property is also known as

Playabachata Resort All Inclusive Puerto Plata
Playabachata Resort All Inclusive
Playabachata All Inclusive
bachata Inclusive Puerto Plat
Playabachata Puerto Plata
Playabachata Resort All Inclusive
Playabachata All-inclusive property
Playabachata Spa Resort All Inclusive

Playabachata Reviews

Reviews

6.8
Rating 10 - Excellent. 682 out of 2094 reviews
Rating 8 - Good. 441 out of 2094 reviews
Rating 6 - Okay. 330 out of 2094 reviews
Rating 4 - Poor. 234 out of 2094 reviews
Rating 2 - Terrible. 407 out of 2094 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Ana

Stayed 4 nights in Aug 2025

6/10 Okay

Karina

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
The hotel was pleasant overall, although there are a few areas that could benefit from improvement. For instance, upon arrival, the security personnel did not permit entry until the official check-in time of 3 PM. Consequently, I had to wait outside with my children, as I arrived at 2 PM. Furthermore, the room appeared somewhat outdated, and the air conditioning was not functioning optimally. The food service need some improvement.
Stayed 5 nights in Aug 2025

4/10 Poor

luis, Richmond Hill

Disliked: Staff & service, property conditions & facilities
Staff did not inform us that the shows would be at the nearby hotel. They expected my 83 year old mother to walk 15 minutes. Breakfast stations were slow. Long lines to get eggs. Customer service never picked up phone. Poor management.
Stayed 2 nights in Aug 2025

4/10 Poor

Alejo

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Estabania

Travelled with family
Liked: Cleanliness, amenities
It was really good, good service and very nice people working here, the food is also really good.
Stayed 3 nights in Jul 2025

8/10 Good

MARIO

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Good vacation overall. Friendly staff.
Stayed 6 nights in Jul 2025

2/10 Terrible

Jazmin

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Staff was super friendly but it looked like the place was falling apart. Fridge did not work, we asked about it and it was not fixed during out stay. Roof was leaking. Dinning room was unorganized.
Stayed 3 nights in Jun 2025

8/10 Good

Eunice

Stayed 6 nights in Jul 2025

6/10 Okay

Alexis

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Dining was limited with only 1 restaurant to choose from outside of daily buffet options. The rooms were small and AC was not working well. The physical keys were an inconvenience and the rooms were far from lobby/restaurant/pool and beach. Overall, staff was nice and accommodating. But will not be returning to this particular resort.
Stayed 2 nights in Jul 2025

10/10 Excellent

Kreshnik

Travelled with group
Everything was so perfect the staff and everyone else except this guy that works in the night by the loby his name is Finesse be aware of him very rude Man he treated us like we don’t belong there and like don’t care about costumers at all everyone else was super friendly and helpful specially the day dancers chocolate and happy boy and the rest of them very nice people. Please look out for that finesse Guy if he’s fired i would come back again . Btw no Wifi on rooms only loby .
Stayed 9 nights in Jul 2025

2/10 Terrible

Hasan

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
PlayBachata was honestly a huge disappointment. From the moment I arrived, I didn’t feel welcome. The staff were rude and aggressive when speaking to people — no smiles, no respect, just attitude. There were serious issues with the environment too: bugs everywhere, dirty facilities, and overall poor hygiene standards. For the price, that’s unacceptable. What bothered me most was the clear favoritism and borderline racist behavior from some staff. If you weren’t part of their inner circle or looked a certain way, you were treated differently — like you didn’t belong. It was uncomfortable and disheartening. The food? Terrible. It was the same thing every day, bland and barely edible. And while they said drinks were included, you had to pay extra if you wanted anything other than the basic cheap stuff. Even something as simple as a Corona beer wasn’t included. Seriously? This event had potential, but between the bad attitude, poor organization, lack of diversity, and hidden charges — it felt more like a money grab than a celebration of bachata. I won’t be coming back.
Stayed 9 nights in Jul 2025

4/10 Poor

Edwin

Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

chelsea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it , me and my husband will go back next time
Stayed 2 nights in Apr 2025

6/10 Okay

Roston

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Property is old and beat up. Price does not match the value. Staff was great
Stayed 1 night in Jul 2025

4/10 Poor

Sheila

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The hotel overall was clean, the food was okay (not the best) and there is only one pool available, so it is very crowded. The rooms are outdated so many things are broken or are poorly maintained.
Stayed 5 nights in Jul 2025

8/10 Good

Estefani

Stayed 2 nights in Jun 2025

6/10 Okay

miguel, bay shore

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The fod is not well prepared to be buffet.to long line to pick up .never have to do so long line to eat
Stayed 2 nights in Jul 2025

2/10 Terrible

Elva, Philadelphia

Disliked: Cleanliness, property conditions & facilities
In the photos the rooms are not what you expect when seeing them in person. On our first night we had dinner in the dining area and unfortunatley dealt with a large group of people just jumping in line and their small children touching the food and the staff just watched and let it happen. The worst part was sitting down to eat our dinner and having a cockroach crawl up the wall right next to us.
Stayed 4 nights in May 2025

10/10 Excellent

Cecilia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property needs renovation, staff was friendly, beach was great, food was very good
Stayed 2 nights in Jun 2025

2/10 Terrible

Marileyda

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying in this hotel a the experience by far was the worst experience ever for my family. I would never recommend this hotel to anyone. The hotel was very dirty infested with ants, roaches and the all the simple utilities like the ceiling fan, safe, wall outlet broken. Had to go to lobby to charge cell phones. It was very overcrowded. Do better please. Especially when you pay a good amount of money for just a few days stay.
Stayed 5 nights in Jun 2025

8/10 Good

griselda, bronx

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The price was very decent and it was okay
Stayed 2 nights in Jun 2025

10/10 Excellent

Dora Iris Romero

Stayed 7 nights in Jun 2025

4/10 Poor

Lia

Travelled with family, Travelled with family and small children, Travelled with group
Disliked: Amenities
The light went out several times during the night at the property, the AC barely worked as well. In our first night, there were roaches in the bathroom. Throughout the resort, It was very overcrowded and there was lack of sitting while at the dinning areas and public gathering areas.
Stayed 2 nights in Jul 2025

2/10 Terrible

Venny

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No good
Stayed 3 nights in Jun 2025

6/10 Okay

Candace

Travelled with partner
It was ok but when we first got there the room we were placed in was super hot, the AC was not working. We informed the staff that the AC was not working and they said they would have maintenance come and fix it. During this time we decided to go to the beach. We returned to the room 2.5hrs later but no improvement, the room was just as hot and when I mean hot it was so hot that we were sweating hot. We went to eat at the buffet which was ok but not many options. We then went to one of the bars and was informed that despite us getting the all inclusive package that we were not able to go to all the restaurants or bars unless we upgraded. We then went to the front desk and informed them of the room still being super hot and not having full access and requested to pay the extra to be upgraded. After we paid the extra for the upgrade and was shown to our new room we found that the new room was not much better as far as temperature went, despite the AC being on. The first night the room was so hot and had a mold smell in the air I had a hard time sleeping and allergies were acting up due to the air quality-it literally felt cooler outside than in the room. It literally took 3 full days before the room cooled off to a comfortable temperature. We understood staying in a hot climate country that the AC in the rooms might not be as good as at home but not this. Also there was half empty opened water bottles in fridge in upgraded room.
Stayed 4 nights in Jun 2025