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4.2 out of 5

"The staff is amazing. Always aim to please. They are the epitome of hospitality and do it well. " More

By a verified traveller on Thu 26 Mar 2020

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Hotel Description

4.5-star beachfront resort near Playa de los Muertos

Beachfront retreat

Your stay at this South Hotel Zone resort places you within 2 miles (3 km) of Malecon and Cruise Ship Terminal. Playa de los Muertos and Olas Altas Street are also within 3 miles (5 km).

Poolside dining

This luxury resort features a casino, a full-service spa, and 5 restaurants. Enjoy beachfront dining and relax with sun loungers and beach umbrellas. There's fun for all ages with a free kid's club and a children's pool, and in-room childcare is an added bonus.

Jetted tubs, iPod docks

Boasting jetted bathtubs, the 327 guestrooms also offer furnished balconies and iPod docks. Other amenities include 24-hour room service, DVD players, and plasma TVs with satellite channels.

Jr. Suite Swimout 2 double beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Breakfast Plan Junior Suite Swim Out Double

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Breakfast Plan Junior Suite Swim Out King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Breakfast Plan Junior Suite Ocean View Double

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Breakfast Plan Junior Suite Ocean View King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite Ocean View, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Now Amber Puerto Vallarta Resort & Spa - Optional All Inclusive ratings based on 21 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Now Amber Puerto Vallarta Resort & Spa - Optional All Inclusive

Everyone (13) Couples (1) Family (5)
4 out of 5
The staff is amazing. Always aim to please. They are the epitome of hospitality and do it well.

Posted by , from Chicago on 26 Mar. 2020

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4 out of 5
This was a very nice family friendly resort. Everything was clean and well maintained. Staff was excellent and attentive to any wants/needs. I highly recommend this property for a great all-inclusive experience in PV.

Posted by on 15 Dec. 2019

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3 out of 5
At night the resort plays loud music from 7:00 to 11:00 at night in the lobby area and you can hear the music all the way into your room. My room rwas 1371 and I wanted to go to bed after a long day of playing in the sun,but No ! I had to hear that baboon Music every night until 11:00! I will never recommend this resort if you want to relax after 9:00 p. M Plus when I got there they didn’t want to give my room which was a Preferred member garden view. They wanted to give me a room with a Oceanview which I did not request to have.

Posted by on 21 Jul. 2019

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Comment from Hotel Management

22 Jul. 2019 by María Peregrina | eConcierge

Dear Guest. Thank you for sharing your observations on Expedia, we regret that your perspective of our service did not meet your expectations, we offer you a sincere apology and we hope you will allow us to change your feeling in a new stay with us. Best regards.

5 out of 5

Posted by on 18 Jun. 2019

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Comment from Hotel Management

25 Jun. 2019 by Daniela Flores eConcierge

Dear Guest, Thanks for your review and your visit. Regards,

4 out of 5
I like the location of the property and the cleanliness. What I didn't like was the sales reps for hotel chain room sales. The first sale person Antonio was awesome, but didn't like the rest of it after telling person know to buying property plan.

Posted by on 17 Jun. 2019

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Comment from Hotel Management

17 Jun. 2019 by Daniela Flores eConcierge

Dear guest, Thank you for sharing your comment which will help us improve our service. Best regards.

4 out of 5
Great Ocean view . Room didn’t have a hair dryer and iron.

Posted by on 13 May 2019

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Comment from Hotel Management

14 May 2019 by Daniela Flores eConcierge

Dear Anita, Thank you for visiting us, we are glad to know that you enjoyed the view of the ocean. Thank you for making the observations, which we have shared with our Housekeeper. Once again, thank you for visiting us. Greetings.

5 out of 5

Posted by on 30 Mar. 2019

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Comment from Hotel Management

30 Mar. 2019 by Daniela Flores eConcierge

Dear guest, Thank you for sharing your qualification with us. We hope to have you at home again soon. Best regards.

1 out of 5
I feel obligated to leave a review based upon my unpleasant experience. During our entire stay we were hassled, harassed, and intimidated, on having a timeshare presentation, to the point in which we could no longer enjoy our planned payed for vacation. After being bullied for 3 days, not one single staff member asked about our stay, comfort, and enjoyment. Every interaction turned into discussions of a “presentation.” Our time on the beach was horrible and far from relaxing due to the swarming peddlers on the beach bugging you every minute. One peddler approached us selling a tablecloth. Unbelievable!! The resort’s main concern is to recruit time share holders! I do not recommend this resort unless you like high pressure marketing!

Posted by on 26 Jan. 2019

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Comment from Hotel Management

4 Feb. 2019 by Daniela Flores eConcierge

Dear guest, I am very sorry that your experience with the UVC staff was not what you expected, your feedback was already transmitted to the corresponding department, the beaches in Mexico are public and the sellers in them is something abitual, because their family livelihood, they are not aggressive with a simple "No Thanks" they retreat. Best regards.

4 out of 5
Very nice hotel , good location, if you like pools .. great place .Water from the beach polluted.

Posted by on 25 Jan. 2019

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Comment from Hotel Management

25 Jan. 2019 by Daniela flores eConcierge

Dear guest, Thank you for visiting us and sharing your experience in our hotel, it is pleasing for us to know that your stay was pleasant, We hope to have your prefere in your next vacations. Best regards.

5 out of 5
Great stay Great service Wonderful rooms Food is good

Posted by on 26 Aug. 2018

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Comment from Hotel Management

29 Aug. 2018 by Daniela Flores eConcierge

Dear Guest, We are glad to know that you enjoyed your stay with us. We hope to receive you again very soon. Best regards.

About the Now Amber Puerto Vallarta Resort & Spa - Optional All Inclusive

Location David Alfaro Siqueiros No.164-A lote B, Puerto Vallarta, JAL 48333

All-inclusive Details

  • Kayaking included
  • Access to onsite clubs included
  • Rowing/canoeing included
  • Surfing/boogie boarding included
  • Windsurfing included
  • Taxes included
  • 24-hour room service
  • Buffet and à la carte dining
  • Airport transfers not included
  • Fitness facilities included
  • Tennis included
  • Volleyball included
  • Laundry/dry cleaning services not included
  • Childcare not included
  • Scuba diving excursions not included
  • Snorkeling excursions not included
  • Scuba diving certification not included
  • Motorized water sports not included
  • All available beverages included
  • Climbing wall included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Transportation to offsite activities not included
  • Offsite tours not included
  • Yoga classes/lessons included
  • Pilates classes/lessons included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • Tennis lessons not included
  • Language classes/lessons included
  • Onsite entertainment and activities included
  • Gratuities included
  • Additional gratuities accepted
  • Food and beverage restrictions apply
  • Surcharge for bottled wine
  • Surcharge for bottled liquor
  • Minibar (all beverages included)
  • All onsite activities, and facilities and equipment included
  • Onsite live performances included
  • Theme parties included
  • Snorkeling included

Property Features

Some rates at Now Amber Puerto Vallarta Resort & Spa - Optional All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Now Amber Puerto Vallarta Resort & Spa - Optional All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is available daily. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar, and a swim-up bar. This Art Deco resort also offers a complimentary children's club, a children's pool, and an outdoor tennis court. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4.5-star Puerto Vallarta resort.

  • 327 guestrooms or units
  • 15 levels
  • 2 buildings
  • 5 dining venues
  • 2 bars or lounges
  • 7000 sq ft of conference space
  • 630 sq m of conference space
  • Built in 2012
  • Buffet breakfast (free)
  • Casino
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
  • Coffee shop
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Parking

Free self parking , Free valet parking , Parking (limited spaces) , Free parking nearby

Transport

  • Airport: Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) (5.8 km / 3.6 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Now Amber Puerto Vallarta Resort & Spa - Optional All Inclusive offers 327 accommodations, which are accessible via exterior corridors and feature iPod docking stations and DVD players. Rooms open to furnished balconies. Beds feature premium bedding. 32-inch plasma televisions come with premium satellite channels and pay movies. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

  • Private balcony (furnished)
  • Jetted tub
  • IPod dock
  • In-room dining (24 hours)
  • Plasma television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • DVD player
  • Luxury bedding
  • Separate shower and tub
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 7:00 AM to 11:30 AM.

Carnival - This poolside buffet restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Castaways - This beachfront restaurant specializes in seafood and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Capers - This poolside bistro specializes in Italian cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Tamarindo - Overlooking the garden, this fine-dining restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available.

Himitsu - Overlooking the garden, this fine-dining restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar.

24-hour room service is available.

Spa Services

  • Number of treatment rooms 19
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Minimum age to access spa is 18
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 6 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Now Amber Puerto Vallarta Resort & Spa - Optional All Inclusive

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines and the Safe Travels (WTTC - Global) sanitization guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property does not follow regional sanitization guidelines
  • Property does not follow a brand or regulatory agency's sanitization guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Hotel Names

  • Amber Puerto Vallarta All Inclusive
  • Amber Resort Puerto Vallarta
  • Now Amber All Inclusive
  • Now Amber Puerto Vallarta
  • Now Amber Puerto Vallarta All Inclusive
  • Now Amber Puerto Vallarta Resort All Inclusive
  • Now Amber Resort All Inclusive
  • Now Resort Puerto Vallarta
  • Puerto Vallarta Amber
  • Puerto Vallarta Amber Resort
  • Now Amber
  • Now Amber Puerto Vallarta Resort
  • Now Amber Resort
  • Now Amber Puerto Vallarta
  • Now Amber
  • Hotel Now Amber Puerto Vallarta Resort & Spa Puerto Vallarta
  • Puerto Vallarta Now Amber Puerto Vallarta Resort & Spa Hotel
  • Hotel Now Amber Puerto Vallarta Resort & Spa
  • Now Amber Puerto Vallarta Resort & Spa Puerto Vallarta
  • Now Amber Puerto Vallarta Resort Spa All Inclusive
  • Now Amber Puerto Vallarta Resort Spa All Inclusive
  • Now Amber Puerto Vallarta Resort Spa
  • Now Amber Puerto Vallarta Resort All Inclusive
  • Now Amber Resort All Inclusive
  • Now Amber Puerto Vallarta All Inclusive
  • Now Amber All Inclusive
  • Now Amber Puerto Vallarta Spa
  • Now Amber Puerto Vallarta Resort Spa
  • Now Amber Puerto Vallarta Resort Spa All Inclusive
  • Now Amber Puerto Vallarta Resort Spa Optional All Inclusive

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

  • Rainforest Alliance Sustainable Tourism Certification

Promotions

Children Stay Free

Book a stay in any room or rate plan for travel August 16 - December 22, 2020, and 2 children (ages 3-12) can stay and eat free with 2 paying adults. Blackout dates include November 24-28, 2019.

Full details provided at check-in. Taxes and gratuity may not be included. No refunds for any unused portion of offer. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

Sip, Savor, and See Offer

Book a stay in any room type or rate category and guests can visit a nearby participating resort from 6 PM-1 AM to enjoy dinner, drinks, and entertainment.


This offer is valid for 1 evening only per stay. Participating resorts: Dreams Villamagna Nuevo Vallarta, Sunscape Puerto Vallarta, or guests over the age of 18 can dine at Secrets Vallarta Bay Puerto Vallarta. Guests must contact the selected resort’s concierge in advance to make arrangements by 3 PM on the day guests wish to visit the partner property. Contact the selected resort for additional information or restrictions. Transportation is not included. Guests are responsible for round-trip taxi fare and all gratuities. Valid anytime, subject to availability. Details at check-in. Other restrictions may apply.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.