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"Older Hotel, cleaning a little lacking, hair in the tub. " More

By a verified traveller on Mon 05 Aug 2019

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Hotel Description

Hotel near Laurier Quebec in Québec City

Sainte-Foy-Sillery-Cap-Rouge stay

With a stay at this Sainte-Foy-Sillery-Cap-Rouge hotel, you'll be within half a mile (1 km) of Laurier Quebec and 2 miles (3 km) of Laval University Hospital. Place de la Cite and Place Sainte-Foy are also within 2 miles (3 km).

Business services

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Traveling on business? Take advantage of the 2 conference rooms, 24-hour business center, and express check-out. Enjoy the seasonal outdoor pool and conveniences like a 24-hour front desk and laundry facilities.

Economy Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max
CA $99* Per night/room 1 Apr. - 2 Apr.

Suite Mezzanine, 1 Queen Bed with Sofabed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Family Kitchette room for 8 with Kitchenette

Bed Count 1 Queen Bed Maximum Occupancy 8 Max

Mezzanine Suite with Double Whirlpool Bath

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Economy Room, 1 Queen bed and single whirlpool bath

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Economy Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Auberge Québec ratings based on 2 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Auberge Québec

Everyone (1) Couples (1)
4 out of 5
Older Hotel, cleaning a little lacking, hair in the tub.

Posted by on 5 Aug. 2019

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Comment from Hotel Management

5 Aug. 2019 by Jackie-Jill Tremblay

Dear guest, Thank you for taking a moment to express your comments about your stay at the Auberge Québec. Since our guests remain the best guides in improving our service, please note that management will make sure to pay particular attention to your comments. Thank you & have a good day.

2 out of 5

Posted by on 4 Aug. 2019

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Comment from Hotel Management

7 Aug. 2019 by Jackie-Jill Tremblay

Bonjour cher client, Puisque tous les commentaires sont importants afin de constamment améliorer notre prestation, n'hésitez pas à nous communiquer les points qui nous auraient mérité une évaluation parfaite. Bonne journée.

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from September 1 to June 24:

  • Swimming pool

Property Features

A computer station is on site and WiFi is free in public spaces. A 24-hour business center and 2 meeting rooms are available. Event space at this hotel measures 2598 square feet (241 square meters) and includes conference space. The business-friendly Auberge Québec also features a seasonal outdoor pool, laundry facilities, and dry cleaning/laundry services. Self parking is free. Smoking is allowed in designated areas at this Québec City hotel.

  • 1 building
  • 60 guestrooms or units
  • 3 levels
  • 2598 sq ft of conference space
  • 241 sq m of conference space
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • ATM
  • Smoking in designated areas

Family Friendly Amenities

  • Number of living rooms
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Quebec Sainte-Foy Station (2 km / 1.2 mi)
  • Parking: Free self parking

Room Amenities

Auberge Québec offers 60 accommodations with coffee/tea makers and hair dryers. LCD televisions are featured in guestrooms. Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided weekly.

  • Separate bedroom
  • LCD television
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Change of towels (on request)

Nearby Activities

Recreational amenities at the hotel include a seasonal outdoor pool.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

Hotel Policies

Check-in

  • Check-in time starts at 5:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 10.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This hotel will place an authorization for the cost of stay at 6 PM for any bookings where payment for the stay will be made on site instead of at the time of booking. Declined credit cards may result in a cancelled reservation.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Long-term renters welcome. For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-in and contactless check-out are available.

  • No elevators
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property Registry Number - 062473
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Long-term renters welcome
  • Credit card pre-authorization
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Auberge Québec Hotel
  • Auberge Sir Wilfrid Hotel Quebec City
  • Auberge Quebec City
  • Auberge Saint-Antoine Hotel Quebec City
  • Auberge Saint Antoine Quebec City
  • Auberge St Antoine
  • Auberge Saint-Antoine Quebec/Quebec City
  • Auberge Québec Hotel
  • Auberge Québec Québec City
  • Auberge Québec Hotel Québec City

You should know

  • The seasonal pool will open in June and close in August.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.