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Extended Stay America Select Suites - Richmond - West End - I-64

2.5 star property
Hotel near Short Pump Town Center in Richmond

Choose dates to view prices

Photo gallery for Extended Stay America Select Suites - Richmond - West End - I-64

Two single beds with brown headboards and a green accent wall.
Compact kitchen with a refrigerator, microwave, and sink, featuring white cabinets and a wall-mounted light fixture.
Vending machines offer a variety of drinks and snacks.
Welcome to our reception area, featuring a comfortable seating space with a flat-screen TV and a stylish rug.
Stay America hotel features a brick facade, a lobby entrance marked by a sign, and a well-manicured landscape.

Popular amenities

  • Kitchen
  • Pet-friendly
  • Laundry
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
10961 W Broad St, Richmond, VA, 23060
  • Short Pump Town Center
    ‪3 min drive‬
  • Henrico Doctors' Hospital
    ‪6 min drive‬
  • University of Richmond
    ‪10 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪29 min drive‬

Room options

View all photos for Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 King Bed, Non Smoking

Desk, laptop workspace, free WiFi, bed sheets

Studio, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, free WiFi, bed sheets

Studio, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Non Smoking

Studio, 2 Queen Beds, Non Smoking

Studio, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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Check-in at our welcoming reception area, where friendly staff are ready to assist you.

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  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
2.7 out of 5, 863 reviews
The price is CA $83
CA $96 total
includes taxes & fees
Aug 4 - Aug 5
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About the area

Richmond

In suburbs.You'll find Short Pump Town Center and Elk's Lodge within 3 miles (5 km) of this hotel. Also, Virginia Hospital & Health is within 3 miles (5 km) and Regency Square Mall is within 6 miles (10 km).

What's nearby

  • Short Pump Town Center - 3 min drive - 3.8 km
  • Henrico Doctors' Hospital - 6 min drive - 7.5 km
  • University of Richmond - 10 min drive - 10.5 km
  • Lewis Ginter Botanical Garden - 12 min drive - 13.1 km
  • Virginia Commonwealth University - 14 min drive - 19.5 km

Getting around

  • Richmond Staples Mill Road Station - 17 min drive
  • Richmond Intl. Airport (RIC) - 28 min drive

Restaurants

  • ‪Noodles & Company - ‬9 min walk
  • ‪Cracker Barrel - ‬3 min drive
  • ‪Silver Diner - ‬10 min walk
  • ‪The Beach House - ‬10 min walk
  • ‪Five Guys - ‬4 min walk

About this property

Extended Stay America Select Suites - Richmond - West End - I-64

Hotel near Short Pump Town Center in Richmond
As a guest of Extended Stay America Select Suites - Richmond - West End - I-64, you'll find a vending machine, laundry facilities, and express check-out. WiFi is free in public spaces. Extended Stay America Select Suites - Richmond - West End - I-64 also features a front-desk safe and an elevator. Free self parking is available.

This Richmond hotel is smoke free.

  • 142 guestrooms or units
  • 2 levels
  • Conference space
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Front-desk safe
  • Elevator
  • No smoking on site
Extended Stay America Select Suites - Richmond - West End - I-64 offers 142 air-conditioned accommodations with complimentary toiletries. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, and microwaves. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request.

Languages

English

Similar properties

Welcome to our lobby, featuring a spacious reception area with a clear view of the entrance and a door leading to an outdoor space.

Echo Suites Richmond West

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Air conditioning
4.0 out of 5, Very good, 149 reviews
The price is CA $111
CA $129 total
includes taxes & fees
Aug 10 - Aug 11
Echo Suites Richmond West

Property amenities

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 25 per pet, per day (maximum USD 150 per stay)
  • Maximum 1 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. Long-term renters welcome.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Extended Stay America Richmond West End
Extended Stay America Richmond West End I-64
Extended Stay America Richmond West End I-64 Aparthotel
Extended Stay America Richmond West End I-64 Glen Allen
Homestead Studio Suites Richmond / Innsbrook Hotel Glen Allen
Extended Stay America Richmond West End I-64 Hotel Glen Allen
Extended Stay America Richmond West End I-64 Hotel
Extended Stay America Richmond West End I 64
Extend Stay America Richmond
Extended Stay America Richmond West End I 64
Extended Stay America Suites Richmond West End I64

Extended Stay America Select Suites - Richmond - West End - I-64 Reviews

Reviews

6.2
Rating 10 - Excellent. 293 out of 1003 reviews
Rating 8 - Good. 137 out of 1003 reviews
Rating 6 - Okay. 125 out of 1003 reviews
Rating 4 - Poor. 174 out of 1003 reviews
Rating 2 - Terrible. 274 out of 1003 reviews

6.2/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

LATOYA

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms outdated. TV very small. No elevator.
Stayed 1 night in Jul 2025

10/10 Excellent

Wazih

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional
Stayed 1 night in Apr 2025

4/10 Poor

Craig

Disliked: Cleanliness, property conditions & facilities

Dirty and worn

The sheets were clean, the bed was comfortable, and the shower was warm. Other than that the room was dirty (bathroom, stove, refrigerator, carpet), worn out and smelled.
Stayed 1 night in Apr 2025

10/10 Excellent

Alice

Liked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a late check in and everything went smooth.After our reservations got canceled. The hotel seemed not bad at all and was clean. I would recommend this hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

Tyler

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had nice stay at this hotel! It was super easy to access from the road, which made our arrival stress-free. The hotel was clean, and the staff was exceptionally friendly and welcoming throughout our visit. The lady forgot to asked her name , in particular, was amazing she was so friendly and took the time to make sure my family and I had everything we needed for a comfortable stay.. One of the biggest highlights for us was that the hotel is pet-friendly such a big plus for my fur baby! I highly recommend this place and will definitely stay here again in the future!
Stayed 1 night in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional
Stayed 1 night in Apr 2025

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Came back after long time . Always received great welcoming. No complain at all
Stayed 1 night in Apr 2025

10/10 Excellent

Marshall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always same welcoming and same environment. Thanks .
Stayed 1 night in Apr 2025

10/10 Excellent

Jayson

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
That hotel is always on.my list for short time visit . People are here very helpfull and professional.
Stayed 1 night in Apr 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean, and the bed was comfortable. I stayed for one night and had a good experience overall. If you have high expectations, this hotel may not be suitable for you, as it is quite budget-friendly. The employee was helpful and professional.
Stayed 1 night in Apr 2025

10/10 Excellent

keneth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I arrived after my reservations were cancelled. At first, I thought I was going to waste my money, but thankfully, the front desk clerk noticed my frustration and helped me with the check-in process. This was a huge help. Many thanks to him!
Stayed 1 night in Apr 2025

2/10 Terrible

Dashonte

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in process was inadequate
Stayed 1 night in Apr 2025

10/10 Excellent

Wazhma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was not bad. The front desk clerk was very helpful after my reservations were canceled; he assisted me with checking in. I was tired, but it was worth it.
Stayed 1 night in Apr 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was quite simple nixe stayed . No complain abd no issues .
Stayed 1 night in Apr 2025

10/10 Excellent

Frank

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional
Stayed 1 night in Apr 2025

10/10 Excellent

Barbara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay.
Stayed 1 night in Apr 2025

8/10 Good

Michael

Decent for the price
Stayed 1 night in Apr 2025

6/10 Okay

Heather

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Allison

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not book

This hotel was absolutely horrible! It was disgusting smelled damaged and the beds are rock hard
Stayed 1 night in Apr 2025

4/10 Poor

Jordan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not impressed.

Not very impressed. Shower curtain rod was pulled from the wall causing shower curtain to not close. Large holes in the bathroom door. Stains on headboard of bed, walls, ceilings, etc. Only one wash cloth was provided. Floor was sticky.
Stayed 1 night in Apr 2025

8/10 Good

Chelsea

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Kitchen was filthy
Stayed 1 night in Mar 2025

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely helpful
Stayed 1 night in Apr 2025

10/10 Excellent

Alice

Everything
Stayed 2 nights in Mar 2025