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Graduate by Hilton Richmond

4.0 star property
4-star hotel near Virginia Commonwealth University

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Photo gallery for Graduate by Hilton Richmond

Reception
Terrace/patio
Breakfast and dinner served
Breakfast and dinner served
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
301 West Franklin Street, Richmond, VA, 23220
  • Place, Virginia Commonwealth University
    ‪1 min walk‬
  • Place, Altria Theater
    ‪5 min walk‬
  • Place, Greater Richmond Convention Center
    ‪11 min walk‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪13 min drive‬

Room options

Graduate Deluxe Corner King Room

  • Sleeps 4

View all photos for Room, 1 King Bed, Accessible Bathtub

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible Bathtub

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Roll-in Shower

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Roll-in Shower

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Roll-in Shower, Corner

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Roll-in Shower, Corner

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible Bathtub, Corner

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible Bathtub, Corner

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Accessible Bathtub

Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite, 1 King Bed, Accessible Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Roll-in Shower

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 2 Bedrooms, Roll-in Shower

  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite, 1 King Bed (Graduate)

Family Suite, 1 King Bed (Graduate)

Family Suite, 1 King Bed (Graduate)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Graduate)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Graduate)

8.6 out of 10
Excellent
(23 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner (Graduate)

Room, 1 King Bed, Corner (Graduate) | Living area

Room, 1 King Bed, Corner (Graduate)

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed (Graduate)

Studio Suite, 1 King Bed (Graduate) | Living area

Studio Suite, 1 King Bed (Graduate)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Graduate)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 Queen Bed (Graduate)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds (Graduate)

Room, 2 Queen Beds (Graduate)

Room, 2 Queen Beds (Graduate)

8.6 out of 10
Excellent
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds

Graduate Family Suite

  • Sleeps 4

Graduate King

  • Sleeps 2

Graduate King Studio Suite

  • Sleeps 2

Graduate Queen

  • Sleeps 2

Graduate Queen Queen

  • Sleeps 4

Junior Suite With 1 King Bed And Bathtub-Mobility Accessible

  • Sleeps 2

Corner Room With 1 King Bed, Mobility Accessible With Bathtub

  • Sleeps 2

Corner King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2

King Room With Mobility Accessible Bathtub

  • Sleeps 2

King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2

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About the area

Richmond

Central Richmond getaway .Within a 10-minute walk of this Downtown Richmond hotel, you'll find Virginia Commonwealth University and VCU Institute for Contemporary Art. Also, Altria Theater is within half a mile (1 km) and Greater Richmond Convention Center is within 2 miles (3 km).

What's nearby

  • Virginia Commonwealth University - 1 min walk - 0.2 km
  • Broad Street - 2 min walk - 0.2 km
  • Altria Theater - 5 min walk - 0.4 km
  • Greater Richmond Convention Center - 11 min walk - 1.0 km
  • Allianz Amphitheater at Riverfront - 13 min walk - 1.2 km

Getting around

  • Richmond Main Street Station - 4 min drive
  • Richmond Intl. Airport (RIC) - 14 min drive

Restaurants

  • ‪DCG - ‬3 min walk
  • ‪Mudhouse Coffee - ‬5 min walk
  • ‪Domino's Pizza - ‬4 min walk
  • ‪Lemaire - ‬2 min walk
  • ‪The Commonwealth Club - ‬2 min walk

About this property

Graduate by Hilton Richmond

4-star hotel near Virginia Commonwealth University
There's a restaurant on site. Public spaces have free WiFi. A 24-hour fitness center, a rooftop terrace, and an arcade/game room are also featured at the business-friendly Graduate by Hilton Richmond. For a fee, parking is available.

This 4-star Richmond hotel is smoke free.

  • 1 building
  • 205 guestrooms or units
  • 16 levels
  • Meeting rooms
  • Built in 1972
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Game room or arcade
  • Pool or billiards table
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Dining venue
Graduate by Hilton Richmond offers 205 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. Televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Richmond hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Similar properties

Property entrance
The Commonwealth
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, 1,388 reviews
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Property amenities

Family friendly

  • Arcade/game room
  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 37 per day; includes in/out privileges)
  • Limited onsite valet parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 3 to 20 per person
  • A restaurant

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)

Room amenities

Entertainment

  • 42-inch TV with premium cable channels
  • iPod dock

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 31 to May 1:
  • One of the dining venues

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 3.00 to 20 per person
  • Valet parking fee: USD 37 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

Property is also known as

Graduate Richmond Hotel
Graduate Richmond
Graduate by Hilton Richmond Hotel
Graduate by Hilton Richmond Richmond
Graduate by Hilton Richmond Hotel Richmond

Graduate by Hilton Richmond Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 773 out of 1405 reviews
Rating 8 - Good. 287 out of 1405 reviews
Rating 6 - Okay. 202 out of 1405 reviews
Rating 4 - Poor. 90 out of 1405 reviews
Rating 2 - Terrible. 53 out of 1405 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Stayed 3 nights in Nov 2025

10/10 Excellent

Anne-Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Oct 2025

10/10 Excellent

Gertrude

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice gym, very hip property. Comfy beds, attentive staff
Stayed 2 nights in Oct 2025

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The only negative was that there is no parking at hotel and valeting your car costs 37 dollars a night!! Besides this the room was very clean and comfortable, the rooftop bar was awesome as well as the lobby. Would definitely recommend!!
Stayed 1 night in Oct 2025

10/10 Excellent

Jessica

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Great staff, vibe, location, and hotel overall. Would definitely stay here again and recommend to friends and family.
Stayed 2 nights in Sep 2025

4/10 Poor

JAVIER

Business traveller
Liked: Cleanliness, amenities
Booking Problems Created a Mess – Graduate Was Fine, Hilton Was Not I booked the Graduate because my last stay at the nearby Hilton was disappointing and I wanted a better experience for our team. The Graduate itself was pleasant enough this time, but the trip was still frustrating because of booking issues. I had paid for breakfast as part of my reservation, but the hotel didn’t have it in their system. I had to pull out my laptop — twice — to prove it was included. That’s an unnecessary hassle for a prepaid business trip. The bigger issue was with my coworker who arrived the next night: • His reservation wasn’t honored; he was sent to the Hilton at 1 a.m., the very hotel we were trying to avoid. • His first room at the Hilton had a broken TV, then the AC stopped working. • He was eventually downgraded to another room in even worse shape, with a leaking faucet. For context, during my previous stay at the Hilton I also experienced problems — a broken toilet seat, a poorly maintained restroom, unpleasant hallway smells, and overall neglect. I even took photos and uploaded them to Google at the time. Knowing this, it was incredibly frustrating that my coworker had to endure the Hilton again after his Graduate booking wasn’t honored. As the travel manager for my company, I test hotels to find reliable options for our employees. The Graduate met the mark on comfort, but the Wi-Fi was weak, and the booking issue forced us to split our team and coordinate late-night room ch
Stayed 3 nights in Sep 2025

2/10 Terrible

cameron

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Staff is incompetent and valet is terrible. Do not stay here if you need to be places on time as it will take 30-45 minutes to get your car from Valet.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Every was perfect
Stayed 2 nights in Sep 2025

10/10 Excellent

Stephen

Stayed 2 nights in Sep 2025

10/10 Excellent

Jeffrey

Stayed 1 night in Oct 2025

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

6/10 Okay

DEborah

Liked: Cleanliness, property conditions & facilities
The first night I stayed at the Graduate was not good. Thursday 9/25. I asked if I could check in early at 8:30 am, she immediately said no and that I couldn’t check in until 4. She did take my number in case it worked out. I feel that it would be nice if you gave your awaiting customers a card that they could use the gym while they wait. Also there was not enough staff at 4 pm to Check everyone in. Other than that everything was nice.
Stayed 1 night in Sep 2025

8/10 Good

Chelsey

Travelled with partner
Liked: Staff & service
Our room was not ready until 5pm on check in day which wasn’t ideal but the staff were kind and held our luggage for us. The main lobby area has plenty of seating, a pool table, some other games and a bar. Our room was okay, the bathroom walls were dirty (toothpaste splatters, hairs and chipping paint). Housekeeping never came unless summoned but they were fast to bring more towels. The beds don’t have bottom sheets with elastic and rather are just tucked in flat sheets which were not ideal as they came undone a lot. The safety lock on our door was loose upon arrival and even locked us out once! It must be a recurring issue because maintenance had a special tool to get it too move. The hotel is also undergoing a remodel which was not a huge deal except for the constant jack hammer drilling mid day which made napping on vacation impossible. The area is safe and walkable but there are not many stores around for quick items like water, snacks, etc except for a small 7/11. There is no hotel store area and the vending area on our floor (floor 5) was non-existent - it was just an empty room labeled vending. That made it difficult if you didn’t have a car like us! However, Lyfts were easily accessible in the area arriving fast and fairly priced. Overall, I would stay again if I had a car but be advised there is only valet parking as an option through the hotel.
Stayed 3 nights in Sep 2025

10/10 Excellent

Matthew

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
The need to "ask for cleaning" is trash. Everyone knows that. They dont even tell you that at checkin. Now that ive got that out...this hotel is great. There is construction which only meant a sound during the day, but it was quiet at night. The rooftop bar is amazing. The gym is functional. The area around it is great. I needed to work remotely and the lobby is essentially a giant coworking space. Just clean the rooms by default yall. Clean. The. Rooms.
Stayed 3 nights in Sep 2025

6/10 Okay

Christine

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
Pro: Nice location, Bars, Food availability and great front desk service and valet service. Roof top views are awesome. Bed - Really comfortable bed and pillows Con: Parking - Use the valet. After being told by the front desk that we can park on the side of the hotel without paying on Saturday as the police don’t ticket there as they know the hotel guests park there, my sister received 3 parking tickets that day. My husband and I used the valet. They were awesome. Hotel manager said that they will take care of the tickets ( fingers crossed that they do). Cleanliness- 2 of the 3 rooms had obviously not been cleaned too well. My room had a party mask left on a chair and a pill was on the floor. My sisters room had a cigarette on the floor (she doesn’t smoke). 3rd room was fine. Overall: Decent stay with an average hotel room feel, not worth the money we paid for it. Nothing exceptional about the room other than really comfortable bed and pillows.
Stayed 2 nights in Sep 2025

10/10 Excellent

ASSEM

Liked: Cleanliness, staff & service, property conditions & facilities
This is a very busy hotel due to its proximity to the VCU campus, but the staff manages to be helpful and very responsive. I will make a special mention of the beds that are super comfortable! I slept like a baby on a cloud :-)
Stayed 2 nights in Sep 2025

2/10 Terrible

Jason

Stayed 1 night in Sep 2025

6/10 Okay

Katharine

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Pierce

Nice rooftop bar/ restaurant
Stayed 1 night in Sep 2025

10/10 Excellent

Marit

Stayed 3 nights in Sep 2025

8/10 Good

Brian

Stayed 1 night in Sep 2025

10/10 Excellent

Hafeezah

Liked: Amenities
Has a rooftop on 16th floor
Stayed 2 nights in Sep 2025

6/10 Okay

david

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Avoid this property

On checkout, Hilton (who had gven me a $15 meal voucher as a rewards member on checkin), reversed their postion and said none of that counts when I book thru Hotel.com. I asked why did you even give it to me? Well we have a lot of new employees was the answer. This property is run by children. I'll never stay here again and am sorry I left my Marriott brand where I'm platinum.
Stayed 1 night in Sep 2025

10/10 Excellent

Jane

Stayed 2 nights in Sep 2025