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Hampton Inn & Suites Richmond Short Pump

2.5 star property
Hotel near Short Pump Town Center in Richmond

Choose dates to view prices

Photo gallery for Hampton Inn & Suites Richmond Short Pump

Welcome to the Hampton Inn & Suites, featuring a prominent entrance and covered area.
Welcome to The Other State, where guests can check in and enjoy a warm atmosphere.
Relax in a comfortable seating area with a sofa and matching bench, perfect for unwinding.
Enjoy cooking in this well-equipped kitchen with a central island and modern appliances.
Contemporary hotel room with a neatly made bed, flat-screen TV, and wooden desk.

Popular amenities

  • Pool
  • Pet-friendly
  • Parking available
  • Housekeeping
  • Gym

Explore the area

Map
12341 West Broad Street, Richmond, VA, 23233
  • Sheltering Arms Institute
    ‪19 min walk‬
  • Short Pump Town Center
    ‪2 min drive‬
  • University of Richmond
    ‪15 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪33 min drive‬

Room options

View all photos for Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

1 bedroom, desk, laptop workspace, WiFi

Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

8.8 out of 10
Excellent
(5 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

1 bedroom, desk, laptop workspace, WiFi

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, WiFi

Room, 1 King Bed, Refrigerator & Microwave

9.8 out of 10
Exceptional
(20 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Free toiletries, hair dryer, towels, soap

Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

1 bedroom, desk, laptop workspace, WiFi

Suite, 1 King Bed, Accessible, Bathtub

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Refrigerator & Microwave (Hearing)

1 bedroom, desk, laptop workspace, WiFi

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (Hearing)

10.0 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower) | Bathroom

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 23 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Free toiletries, hair dryer, towels, soap

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, WiFi

Room, 2 Queen Beds, Refrigerator & Microwave

9.4 out of 10
Exceptional
(17 reviews)
  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

1 bedroom, desk, laptop workspace, WiFi

Room, 1 King Bed, Accessible (Hearing)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

1 bedroom, desk, laptop workspace, WiFi

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Richmond

Close to airport.You'll find Short Pump Town Center and Sheltering Arms Institute within 2 miles (3 km) of this hotel. Bowl America Short Pump and Elk's Lodge are also within 6 miles (10 km).

What's nearby

  • Sheltering Arms Institute - 19 min walk - 1.6 km
  • Short Pump Town Center - 2 min drive - 2.5 km
  • Henrico Doctors' Hospital - 11 min drive - 14.4 km
  • University of Richmond - 15 min drive - 17.4 km
  • Virginia Commonwealth University - 20 min drive - 26.3 km

Getting around

  • Richmond Main Street Station - 20 min drive
  • Richmond Intl. Airport (RIC) - 30 min drive

Restaurants

  • ‪Starbucks - ‬5 min drive
  • ‪Chick-fil-A - ‬4 min drive
  • ‪Casa del Barco - Short Pump Town Center - ‬3 min drive
  • ‪Firebirds Wood Fired Grill - ‬4 min drive
  • ‪Panera Bread - ‬3 min drive

About this property

Hampton Inn & Suites Richmond Short Pump

Hotel near Short Pump Town Center in Richmond
Hampton Inn & Suites Richmond Short Pump offers its guests an indoor pool and a fitness center. Public spaces have free WiFi. A 24-hour business center and meeting rooms are available. Free breakfast is served daily. The business-friendly Hampton Inn & Suites Richmond Short Pump also features a front-desk safe and an elevator. Parking is available for a fee.

Smoking is allowed in designated areas at this Richmond hotel.

  • 128 guestrooms or units
  • Meeting rooms
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Front desk (24 hours)
  • Front-desk safe
  • Elevator
  • Smoking in designated areas
  • 1 conference room
Hampton Inn & Suites Richmond Short Pump offers 128 accommodations with hair dryers and complimentary toiletries. Accommodations are furnished with desks and desk chairs. 28-inch flat-screen televisions come with premium cable channels and pay movies. Microwaves and coffee/tea makers are provided. Housekeeping is provided daily.

Languages

English

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Property amenities

Family friendly

  • In-room microwave
  • Indoor pool
  • Mini-fridge

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free RV/bus/truck parking on site
  • Uncovered self parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • Gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

Room amenities

Entertainment

  • 28-inch flat-screen TV with premium cable channels
  • Pay movies

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 10.00 per day
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn & Suites Richmond Short Pump Hotel
Hampton Inn & Suites Richmond Short Pump Richmond
Hampton Inn & Suites Richmond Short Pump Hotel Richmond

Hampton Inn & Suites Richmond Short Pump Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 271 out of 352 reviews
Rating 8 - Good. 51 out of 352 reviews
Rating 6 - Okay. 12 out of 352 reviews
Rating 4 - Poor. 7 out of 352 reviews
Rating 2 - Terrible. 11 out of 352 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kippi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
William was amazing at check-in! So personable, really welcoming! After a long travel day, his warmth was truly appreciated! The coffee/tea bar with everything you might need and available at all times is a really nice touch! The room was extremely clean and the ONE products available in the bath smelled divine! This hotel is very conveniently located to lots of shopping in Richmond as well as easy access to the highway. I cannot say enough positive things about this hotel! Thanks for a most enjoyable stay! I will be back!
Stayed 1 night in Jul 2025

10/10 Excellent

Ronald

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great Visit
Stayed 1 night in Apr 2025

2/10 Terrible

Jenifer

Stayed 1 night in Apr 2025

10/10 Excellent

Kristen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff were absolutely the friendliest I have ever met at a hotel!
Stayed 2 nights in Apr 2025

6/10 Okay

Aiste

Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Some of the staff was very friendly, but one of the workers felt like they couldn’t be bothered when we tried asking a question. Room was clean, the only issue was the AC unit. It worked fine, but it had a weird smell coming from it the entire time
Stayed 4 nights in Apr 2025

10/10 Excellent

Julius

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I'll Be Back

Everyone was friendly and nice , check-in took 1 second, the rooms were comfortable, breakfast was delicious
Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Gerald

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Nice and clean , refreshing decorations and appearance. Great location.
Stayed 3 nights in Apr 2025

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous property and great staff.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Kim

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was very friendly even when they were slammed with a very busy check in crowd! I appreciated getting a first floor room near an entrance/exit for my dogs. Great breakfast options. Thanks for a great stay, it was our first time but we will definitely be back.
Stayed 1 night in Mar 2025

10/10 Excellent

Phyllis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating and CeCe was so friendly and sweet at our breakfast.
Stayed 1 night in Mar 2025

10/10 Excellent

Lisa

Liked: Property conditions & facilities
Excellent
Stayed 1 night in Mar 2025

10/10 Excellent

Susan

Travelled with family, Travelled with partner
Liked: Amenities
Everything was perfect
Stayed 1 night in Mar 2025

10/10 Excellent

Leia

Travelled with partner
Liked: Amenities
The pool was very dirty it smelled like someone was sweating and peeing in the pool area.
Stayed 1 night in Mar 2025

10/10 Excellent

Marquis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Christine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Stacie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool. Our grandson loved it!!!
Stayed 1 night in Mar 2025

10/10 Excellent

Meae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Maia

Stayed 2 nights in Feb 2025

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is located very close to many shopping and dining options. Room was clean and comfortable. Bathroom is updated.

10/10 Excellent

John

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is fantastic, no complaints... And the host at the front desk, William, was very friendly and informative. Thank you!
Stayed 1 night in Feb 2025

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Would stay again. Close to shopping
Stayed 1 night in Feb 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to many dining shopping options
Stayed 1 night in Feb 2025

10/10 Excellent

Latosha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025