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Holiday Inn Express Richmond Downtown by IHG

2.5 star property
Hotel near Virginia Commonwealth University in Richmond

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Photo gallery for Holiday Inn Express Richmond Downtown by IHG

Indulge in a variety of dishes at our buffet, featuring omelets, cheese, and more.
Welcome to our reception area, featuring a reception desk, comfortable seating, and a flat-screen TV.
Stay active in our well-equipped fitness center with treadmills and an elliptical machine.
Two beds with white bedding and a wooden headboard, a nightstand with a lamp and phone, and a window with city views.
Relax on the patio with a refreshing drink, surrounded by vibrant flowers and comfortable seating under shaded tables.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Housekeeping
  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

Map
201 E Cary St, Richmond, VA, 23219
  • Virginia Commonwealth University
    ‪5 min walk‬
  • Broad Street
    ‪6 min walk‬
  • Greater Richmond Convention Center
    ‪9 min walk‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

Enjoy a comfortable stay with a neatly made bed, desk, and TV, plus a window offering a view of the outdoors.

Standard Room, 1 King Bed (Extra Floor Space)

8.0 out of 10
Very good
(1 review)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Enjoy a comfortable stay with a neatly made bed, desk, and TV, plus a window offering a view of the outdoors.

Standard Room, 1 King Bed, Accessible (Communications)

8.0 out of 10
Very good
(2 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Transfer Shower (Mobility Accessible)

Features a sink, toilet, and separate shower area with a glass door.

Standard Room, 1 King Bed, Transfer Shower (Mobility Accessible)

8.4 out of 10
Very good
(6 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Two beds with white bedding and a wooden headboard, a nightstand with a lamp and phone, and a window with city views.

Suite, 2 Queen Beds

8.4 out of 10
Very good
(6 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Enjoy a comfortable stay with a neatly made bed, desk, and TV, plus a window offering a view of the outdoors.

Standard Room, 1 King Bed

8.2 out of 10
Very good
(27 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Relax in a spacious room with a desk, sofa, and armchair, offering a city view and a flat-screen TV.

Suite, 1 King Bed

8.6 out of 10
Excellent
(8 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Rest on a plush bed with a stylish headboard.

Standard Room

8.8 out of 10
Excellent
(3 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

Two beds with white bedding and a wooden headboard, a nightstand with a lamp and phone, and a window with city views.

Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Two beds with white bedding and a wooden headboard, a nightstand with a lamp and phone, and a window with city views.

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(37 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

Enjoy a comfortable stay with a neatly made bed, desk, and TV, plus a window offering a view of the outdoors.

Standard Room, 1 King Bed (Extra Floor Space)

8.6 out of 10
Excellent
(23 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)

Features a sink, toilet, and separate shower area with a glass door.

Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

Two beds with white bedding and a wooden headboard, a nightstand with a lamp and phone, and a window with city views.

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

8.0 out of 10
Very good
(8 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Richmond

Heart of Richmond.Within a 10-minute walk of this Downtown Richmond hotel, you'll find Virginia Commonwealth University and Broad Street. Allianz Amphitheater at Riverfront and Greater Richmond Convention Center are also within half a mile (1 km).

What's nearby

  • Virginia Commonwealth University - 5 min walk - 0.4 km
  • Broad Street - 6 min walk - 0.6 km
  • Greater Richmond Convention Center - 9 min walk - 0.8 km
  • The National - 9 min walk - 0.8 km
  • Altria Theater - 12 min walk - 1.1 km

Getting around

  • Richmond Main Street Station - 19 min walk
  • Richmond Intl. Airport (RIC) - 17 min drive

Restaurants

  • ‪Penny Lane Pub - ‬6 min walk
  • ‪Capital Ale House - ‬7 min walk
  • ‪Quench Food + Spirits - ‬6 min walk
  • ‪The Patio Thai - ‬2 min walk
  • ‪Secret Sandwich Society - ‬8 min walk

About this property

Holiday Inn Express Richmond Downtown by IHG

Hotel near Virginia Commonwealth University in Richmond
Public spaces have free WiFi. A 24-hour business center and meeting rooms are available. Free breakfast is available daily. A 24-hour fitness center, a vending machine, and concierge services are also featured at Holiday Inn Express Richmond Downtown by IHG. Parking is available for a fee.

This Richmond hotel is smoke free.

  • 1 building
  • 100 guestrooms or units
  • 5 levels
  • Meeting rooms
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
Holiday Inn Express Richmond Downtown by IHG offers 100 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Richmond hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English

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  • Breakfast included
  • Parking included
  • Free WiFi
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Property amenities

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 20 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:30 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: USD 20 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Richmond Downtown
Holiday Inn Hotel Richmond Express Downtown
Holiday Inn Express Downtown Richmond Hotel Richmond
Holiday Inn Express Richmond
Holiday Inn Richmond
Holiday Inn Express Richmond Downtown Hotel

Holiday Inn Express Richmond Downtown by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 521 out of 1016 reviews
Rating 8 - Good. 272 out of 1016 reviews
Rating 6 - Okay. 107 out of 1016 reviews
Rating 4 - Poor. 51 out of 1016 reviews
Rating 2 - Terrible. 65 out of 1016 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Betty

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place but rooms fill up fast!
Stayed 2 nights in May 2025

10/10 Excellent

Theresa

Liked: Amenities
Everyone was very helpful and kind. Hotel very clean.
Stayed 1 night in May 2025

10/10 Excellent

Anu

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good in terms of the hotel. I absolutely loved staying there . I am just disappointed with the surrounding area , I thought downtown are suppose to be busy and lively instead it was quiet and the grocery stores are few miles drives from there .
Stayed 3 nights in May 2025

10/10 Excellent

Karen L

Ladies at front desk very friendly
Stayed 1 night in May 2025

2/10 Terrible

Mark

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The bathroom smelled strongly as if we had a smoking room. Our room was # 510. We brought it to the attention of the front desk agent on the pm shift. She gave us all new towels as I suggested maybe they were from a smoking room ? Unfortunately, that didn’t solve the problem. The bathroom still wreaked of smoke.
Stayed 1 night in May 2025

2/10 Terrible

robert

Holiday Inn express does not respect rates agreed thorugh Expedia bookings. They just increase the rates as they like or add USD 25 resort fees whithout previous warning.
Stayed 1 night in May 2025

10/10 Excellent

Cheri, Virginia Beach

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good central location in downtown Richmond. Very friendly staff.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Christina

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The staff was very accommodating and kind. The area surrounding the hotel is not that bad.It is surrounded by businesses. There were a few crumbs on the table of our room, but everything else was clean. Overall enjoyed our stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Estuardo

Stayed 3 nights in Apr 2025

4/10 Poor

Hana

Business traveller
Liked: Staff & service
Disliked: Cleanliness
I wanted to enjoy my budget friendly experience but unfortunately I found my room to be in need of a deep clean (good dusting and some less well used surfaces seemed like they hadn't been wiped), and the elevator gave me the creeps. Breakfast was nice, staff was kind. Unfortunately I don't see myself coming back, even though the price was right.
Stayed 2 nights in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Could have been better

Very satisfied with room and cleanliness. WiFi service did not work at all. Staff was aware but different staff reported different reasons for issues. Breakfast attendant on Sunday morning was rude when asked for empty coffee urn to be filled.
Stayed 2 nights in Apr 2025

8/10 Good

Ciara

Liked: Staff & service
Stayed 1 night in Apr 2025

6/10 Okay

Ben

Business traveller
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The parking charge was reasonable for a city hotel.

8/10 Good

Paula

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel breakfast around, good location, friendly and helpful staff.
Stayed 2 nights in Apr 2025

8/10 Good

Alistair

Stayed 1 night in Apr 2025

10/10 Excellent

PATTY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were really nice and helpful. The bed was sooo comfy.
Stayed 1 night in Apr 2025

10/10 Excellent

Jean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Lakisha

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The lady at the front desk was great very helpful and friendly. The bathroom wasn’t the cleanest. The overall room should have been cleaned better. You got a 3 because of the lady at the front desk
Stayed 1 night in Apr 2025

10/10 Excellent

Larisa

Stayed 1 night in Apr 2025

10/10 Excellent

Ritamarie

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Excellent Service

The workers at the front desk and on the floor were curtious and helpful.
Stayed 2 nights in Apr 2025

10/10 Excellent

claire

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

More than adequate place to sleep

Second time I have stayed at this location because of its easy access to the Altria Theater. Parking is very good except it costs $20.00 per night. Beds are very comfortable. I appreciated the addition of the grab bar in the bathtub/dhower. I like the Dove soap and shampoo products. Quality of towels and wash clothes needs improvement I felt the hotel was stingy with Keurig k cups—only two so my friend and I couldn’t have a second cup.
Stayed 1 night in Apr 2025

8/10 Good

Yit Meng

Easy access to main street. Pleasant and safe to walkeven in the night.
Stayed 2 nights in Apr 2025

10/10 Excellent

Sungyoon

Stayed 1 night in Apr 2025