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Holiday Inn Express Richmond I-64 Short Pump Area by IHG

2.5 star property
Hotel near Short Pump Town Center in Richmond

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Photo gallery for Holiday Inn Express Richmond I-64 Short Pump Area by IHG

Restaurant
Room amenity
Property amenity
Standard Room, 2 Queen Beds
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
9933 Mayland Drive, Richmond, VA, 23233
  • Place, Virginia Hospital & Health
    ‪3 min drive‬
  • Place, Short Pump Town Center
    ‪4 min drive‬
  • Place, Henrico Doctors' Hospital
    ‪6 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Standard Room, 1 King Bed, Accessible (Communications) | Bathroom

Standard Room, 1 King Bed, Accessible (Communications)

8.8 out of 10
Excellent
(8 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(68 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(44 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

Standard Room, 1 King Bed (Extra Floor Space)

Standard Room, 1 King Bed (Extra Floor Space)

8.6 out of 10
Excellent
(9 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout drapes

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

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Exterior

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  • Parking included
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CA $153 total
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About the area

Richmond

In shopping district.At this Richmond hotel, you'll be within 6 miles (10 km) of Short Pump Town Center and 9 miles (15 km) of University of Richmond. Lewis Ginter Botanical Garden is within 9 miles (15 km) and Carytown is within 12 miles (20 km).

What's nearby

  • Virginia Hospital & Health - 3 min drive - 4.8 km
  • Short Pump Town Center - 4 min drive - 4.9 km
  • Bowlero West End - 5 min drive - 4.8 km
  • Henrico Doctors' Hospital - 6 min drive - 7.2 km
  • Elk's Lodge - 6 min drive - 7.2 km

Getting around

  • Richmond Staples Mill Road Station - 14 min drive
  • Richmond Intl. Airport (RIC) - 26 min drive

Restaurants

  • ‪Costco Food Court - ‬18 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Golden Corral - ‬10 min walk
  • ‪Panera Bread - ‬17 min walk
  • ‪Chicken Salad Chick - ‬13 min walk

About this property

Holiday Inn Express Richmond I-64 Short Pump Area by IHG

Hotel near Short Pump Town Center in Richmond
Holiday Inn Express Richmond I-64 Short Pump Area by IHG offers its guests a 24-hour fitness center and a seasonal outdoor pool. Public spaces have free WiFi. A business center and meeting rooms are available. Free breakfast is served daily. Event space at this hotel measures 500 square feet (46 square meters) and includes conference space. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Holiday Inn Express Richmond I-64 Short Pump Area by IHG. Free self parking is available. A complete renovation of Holiday Inn Express Richmond I-64 Short Pump Area by IHG was completed in December 2021.

This Richmond hotel is smoke free.

  • 1 building
  • 112 guestrooms or units
  • 4 levels
  • Meeting rooms
  • 500 sq ft of conference space
  • 46 sq m of conference space
  • Built in 2001
  • Breakfast available (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Television in lobby
  • Elevator
  • No smoking on site
Holiday Inn Express Richmond I-64 Short Pump Area by IHG offers 112 accommodations with laptop-compatible safes and coffee/tea makers. 55-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations and hair dryers.

This Richmond hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Fenced pool
  • In-room crib
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (41 inch wide door)
  • Handrails in stairways (33 inches high)
  • Lever door handles
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (29 inches high)
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch LCD TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • The seasonal pool will open in May and close in September.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express I-64 Northwest
Holiday Inn Express I-64 Northwest Hotel
Holiday Inn Express I-64 Northwest Hotel Richmond
Holiday Inn Express I-64 Richmond Northwest
Holiday Inn Express Richmond Northwest
Holiday Inn Express Richmond Northwest I-64
Holiday Inn Express I-64 Richmond Northwest Hotel
Holiday Inn Express Richmond I-64 Short Pump Area Hotel
Holiday Inn Express Short Pump Area
Holiday Inn Express Richmond I-64 Short Pump Area Hotel
Holiday Inn Express Short Pump Area Hotel
Holiday Inn Express Short Pump Area
Hotel Holiday Inn Express Richmond I-64 Short Pump Area Richmond
Richmond Holiday Inn Express Richmond I-64 Short Pump Area Hotel
Hotel Holiday Inn Express Richmond I-64 Short Pump Area
Holiday Inn Express Richmond I-64 Short Pump Area Richmond
Holiday Inn Express Richmond I 64 Short Pump Area
Holiday Inn Express I 64 Richmond Northwest
Express Short Pump Area

Frequently asked questions

How close is Holiday Inn Express Richmond I-64 Short Pump Area by IHG to the airport?

Holiday Inn Express Richmond I-64 Short Pump Area by IHG is 19.6 mi (26-min drive) away from the Richmond Intl. Airport (RIC) airport, the closest popular airport to the property.

How much does it cost to stay at Holiday Inn Express Richmond I-64 Short Pump Area by IHG?

As of Mar 8, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express Richmond I-64 Short Pump Area by IHG on Mar 15, 2026 start from CA $160, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Holiday Inn Express Richmond I-64 Short Pump Area by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Inn Express Richmond I-64 Short Pump Area by IHG.

Does Holiday Inn Express Richmond I-64 Short Pump Area by IHG offer free breakfast?

Holiday Inn Express Richmond I-64 Short Pump Area by IHG offers free self-serve breakfast every day from 6 AM to 10 AM.

Is there a casino at Holiday Inn Express Richmond I-64 Short Pump Area by IHG?

No, there is no casino at this hotel.

What time is check-in at Holiday Inn Express Richmond I-64 Short Pump Area by IHG?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Holiday Inn Express Richmond I-64 Short Pump Area by IHG?

This hotel offers free self parking.

Does Holiday Inn Express Richmond I-64 Short Pump Area by IHG have a pool?

Holiday Inn Express Richmond I-64 Short Pump Area by IHG features a seasonal outdoor pool.

Does Holiday Inn Express Richmond I-64 Short Pump Area by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Express Richmond I-64 Short Pump Area by IHG to downtown Richmond?

Holiday Inn Express Richmond I-64 Short Pump Area by IHG is 10.2 mi away from Richmond.

Holiday Inn Express Richmond I-64 Short Pump Area by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 652 out of 1008 reviews
Rating 8 - Good. 220 out of 1008 reviews
Rating 6 - Okay. 67 out of 1008 reviews
Rating 4 - Poor. 31 out of 1008 reviews
Rating 2 - Terrible. 38 out of 1008 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

6/10 Okay

TERRY, West Monroe

Travelled with partner
Liked: Cleanliness, amenities
Staff was courteous, breakfast was great... but the bathroom fan was on 24/7 and made it hard to sleep.
Stayed 2 nights in Dec 2025

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was real friendly at check in and out. The hotel was updated, clean and great location
Stayed 1 night in Dec 2025

10/10 Excellent

Princess

Liked: Cleanliness, staff & service, amenities
Room was spacious and clean. Staff was very courteous. I really enjoyed the stay; it was a quiet environment. The continental breakfast had many options to choose from and the food and beverages were good.
Stayed 1 night in Dec 2025

2/10 Terrible

Derek

Disliked: Cleanliness, staff & service, property conditions & facilities
They need to mind their own business! I left my dog in the car for a brief period with food and water. The outside temp was 30. The car is his home and he was protecting it. Some people had to complain as they approached the vehicle and he barked. Don’t stay there with a pet !!!
Stayed 1 night in Nov 2025

8/10 Good

Justin

Stayed 1 night in Dec 2025

10/10 Excellent

Greg

Stayed 1 night in Dec 2025

8/10 Good

Patrick

Liked: Cleanliness, amenities, property conditions & facilities
Clean room.
Stayed 1 night in Nov 2025

8/10 Good

Lucy

Liked: Cleanliness
The room was clean, the bed was comfortable but I disliked that housekeeping was banging on the door despite the "Do Not Disturb" sign and the fact that I was only there 1 night.
Stayed 1 night in Nov 2025

10/10 Excellent

Marianne

Convenient location for our trip there. Hotel was extremely clean. Our room was a nice size
Stayed 2 nights in Nov 2025

10/10 Excellent

franko

Stayed 1 night in Nov 2025

2/10 Terrible

Whitney

Stayed 2 nights in Nov 2025

8/10 Good

Ana

Travelled with family
Liked: Staff & service
The first room asignes to us was dirty and the microwave burned, we asked to be changed of room, next room blankets didn't smell clean…
Stayed 1 night in Nov 2025

10/10 Excellent

William, Manakin Sabot

Liked: Cleanliness, staff & service, property conditions & facilities
Overall everything was great but the new coffee machines are slow and there is often a line. Also there is no option for half and half coffee other than making a cup of each and mixing.
Stayed 1 night in Nov 2025

4/10 Poor

James

Liked: Cleanliness, amenities, property conditions & facilities
Over top of the bathroom ceiling was a very loud, vibrating machine. So loud that I couldn't sleep. Don't know if all rooms are like that, but room 413 is. DO NOT stay in that room!!!! 2 nights, $340 dollars!!! Overpriced and terrible!!!
Stayed 2 nights in Nov 2025

8/10 Good

Matthew

Stayed 1 night in Nov 2025

10/10 Excellent

Janice

Stayed 1 night in Nov 2025

10/10 Excellent

William

Stayed 1 night in Nov 2025

10/10 Excellent

franko

Stayed 1 night in Nov 2025

8/10 Good

Javaria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

8/10 Good

Dawn

Stayed 1 night in Nov 2025

10/10 Excellent

james

Stayed 1 night in Nov 2025

10/10 Excellent

Jumaane

Stayed 1 night in Nov 2025

10/10 Excellent

Judith, Chesapeake

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was great, friendly and welcoming, very clean hotel, and breakfast was very nice. Top notch. We will be back!
Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Very pleasant stay
Stayed 1 night in Nov 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great breakfast and fitness room.
Stayed 2 nights in Nov 2025