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Home2 Suites by Hilton Richmond Short Pump

3.0 star property
3-star Mediterranean hotel near Short Pump Town Center

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Photo gallery for Home2 Suites by Hilton Richmond Short Pump

Terrace/patio
Reception
Indoor pool
Premium bedding, desk, laptop workspace, blackout drapes
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
209 Towne Center West Blvd, Richmond, VA, 23233
  • Place, Short Pump Town Center
    ‪8 min walk‬
  • Place, University of Richmond
    ‪12 min drive‬
  • Place, Kings Dominion
    ‪24 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪27 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Studio Suite, 1 King Bed, Non Smoking

9.8 out of 10
Exceptional
(42 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Bathtub

Designer toiletries, hair dryer, towels, soap

Studio, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Roll-In Shower)

Bathroom shower

Studio, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Hearing)

Premium bedding, desk, laptop workspace, blackout drapes

Studio, 1 King Bed, Accessible (Hearing)

8.0 out of 10
Very good
(4 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

Designer toiletries, hair dryer, towels, soap

Suite, 1 King Bed, Accessible, Bathtub

  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Studio, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(43 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Accessible, Bathtub

Designer toiletries, hair dryer, towels, soap

Studio, 2 Queen Beds, Accessible, Bathtub

  • 30 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Accessible (Roll-In Shower)

Bathroom shower

Studio, 2 Queen Beds, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Accessible (Hearing)

Premium bedding, desk, laptop workspace, blackout drapes

Studio, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds

King Studio Suite-Hearing Accessible-Non-Smoking

  • Sleeps 4

King Studio Accessible-Roll In Shower-Non Smoking

  • Sleeps 4

King Studio Suite With Accessible Tub-Non-Smoking

  • Sleeps 4

Studio Suite with Two Queen Beds-Hearing Accessible-Non-Smoking

  • Sleeps 6

Studio With 2 Queen Beds And Roll-in Shower-Accessible Non-Smoking

  • Sleeps 6

Studio With 2 Queen Beds And Accessible Bathtub-Non-Smoking

  • Sleeps 6

Studio with 2 Queen Beds-Non-Smoking

  • Sleeps 6

One-Bedroom King Suite-Non-Smoking

  • Sleeps 4

Suite, 1 King Bed, Accessible Tub, Non-Smoking

  • Sleeps 4

King Studio Suite-Non-Smoking

  • Sleeps 4

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Restaurant

Holiday Inn Express Richmond I-64 Short Pump Area by IHG

Richmond
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.4 out of 5, Excellent, 1,005 reviews
The price is CA $142
CA $165 total
includes taxes & fees
Feb 22 - Feb 23
Holiday Inn Express Richmond I-64 Short Pump Area by IHG

About the area

Richmond

Short Pump stay.A stay at this Short Pump hotel places you within half a mile (1 km) of Short Pump Town Center and 3 miles (5 km) of Sheltering Arms Institute. Bowl America Short Pump and Elk's Lodge are also within 6 miles (10 km).

What's nearby

  • Short Pump Town Center - 8 min walk - 0.7 km
  • University of Richmond - 12 min drive - 15.3 km
  • Virginia Commonwealth University - 16 min drive - 24.3 km
  • Greater Richmond Convention Center - 17 min drive - 26.3 km
  • Kings Dominion - 24 min drive - 45.4 km

Getting around

  • Richmond Main Street Station - 19 min drive
  • Richmond Intl. Airport (RIC) - 30 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬8 min walk
  • ‪Capital One Café - ‬9 min walk
  • ‪Starbucks - ‬9 min walk
  • ‪Cooper's Hawk Winery & Restaurant - ‬8 min walk
  • ‪Maggiano's - ‬15 min walk

About this property

Home2 Suites by Hilton Richmond Short Pump

3-star Mediterranean hotel near Short Pump Town Center
Home2 Suites by Hilton Richmond Short Pump offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces.

A business center and meeting rooms are available. The business-friendly Home2 Suites by Hilton Richmond Short Pump also features a picnic area, coffee/tea in a common area, and express check-in. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Mediterranean Richmond hotel is smoke free.

  • 254 guestrooms or units
  • Meeting rooms
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Outdoor picnic space
  • Elevator
  • No smoking on site
Home2 Suites by Hilton Richmond Short Pump offers 254 accommodations with coffee/tea makers and designer toiletries. Accommodations have separate sitting areas and are furnished with queen sofa beds. Beds feature premium bedding. 65-inch LCD televisions come with premium satellite channels, first-run movies, and pay movies. Accommodations at this 3-star hotel have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

In-room wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

Free daily buffet breakfast
Hampton Inn & Suites Richmond Short Pump
  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
4.7 out of 5, Exceptional, 418 reviews
The price is CA $178
CA $207 total
includes taxes & fees
Feb 21 - Feb 22
Hampton Inn & Suites Richmond Short Pump

Property amenities

Family friendly

  • Free rollaway/extra bed
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Uncovered self parking on site (USD 10 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite self parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

Room amenities

Entertainment

  • 65-inch LCD TV with premium cable/satellite channels
  • First-run movies
  • Pay movies
  • Streaming services

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave
  • Paper towels
  • Stovetop
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, key retrieval

Pets

  • Pets: USD 100.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 76 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 0.00 per stay (rates may vary)
  • Uncovered self parking fee: USD 10.00 per day (in/out privileges)
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Home2 Suites by Hilton Richmond Short Pump Hotel
Home2 Suites by Hilton Richmond Short Pump Richmond
Home2 Suites by Hilton Richmond Short Pump Hotel Richmond

Home2 Suites by Hilton Richmond Short Pump Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 459 out of 621 reviews
Rating 8 - Good. 88 out of 621 reviews
Rating 6 - Okay. 40 out of 621 reviews
Rating 4 - Poor. 18 out of 621 reviews
Rating 2 - Terrible. 16 out of 621 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Joseph

Stayed 1 night in Oct 2025

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Dining options in the area and the staff are excellent. The hotel breakfast is incredibly underwhelming. The advertising in the elevator does not match what was offered but it could have been a lot worse. Not bad if you’re into sub par precooked/reheated food
Stayed 1 night in Nov 2025

4/10 Poor

Wendy

Liked: Staff & service
Disliked: Cleanliness
The shower had long hair strands on the wall. This makes me wonder what else wasn’t cleaned.
Stayed 1 night in Nov 2025

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Finally - an area that has good dining options! Thus far every Hilton hotel I’ve stayed at has been great especially the staff - there is rarely a good place to eat at. Check out Farm + Oak about 15 minutes down the road in Glen Allen. Hotel and staff are awesome as always with Hilton hotels.
Stayed 1 night in Nov 2025

10/10 Excellent

Paul

Stayed 2 nights in Oct 2025

8/10 Good

Dian

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The breakfast buffet, indoor pool, and exercise room is what wowed me! Especially the breakfast, and the amazing lady who was there every morning to greet me. I forgot to ask her what her name is. Sadly, I am back in Florida now. She deserves a raise immediately! lol. Seriously.
Stayed 3 nights in Oct 2025

10/10 Excellent

Patrick and Valeria

Stayed 2 nights in Oct 2025

4/10 Poor

Lynnette

Stayed 1 night in Oct 2025

8/10 Good

Suzan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great but not sure why we paid for parking and there was an air conditioner or machine running outside my window that kept me awake
Stayed 1 night in Oct 2025

10/10 Excellent

Tisha

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that I can travel our pugs making this trip fully family friendly. Kids always enjoy the pool.
Stayed 1 night in Aug 2025

10/10 Excellent

Jeff

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, the staff was friendly, and the proximity to shopping and restaurants was convenient.
Stayed 1 night in Oct 2025

8/10 Good

Jonathan

Liked: Staff & service
This was
Stayed 1 night in Oct 2025

10/10 Excellent

Lance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Lauren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, kind front desk staff, very enjoyable stay.
Stayed 3 nights in Oct 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
The parking needed to be better organized. We payed for parking and their long term residents took up to many spots with equipment
Stayed 3 nights in Oct 2025

6/10 Okay

suresh

Travelled with group
Disliked: Staff & service, property conditions & facilities
The room was booked for a friend. The front desk on Friday evening were unfriendly, unhelpful and rude. I went back to talk to them on Sunday afternoon, and again the front desk team was very unhelpful.
Stayed 2 nights in Oct 2025

8/10 Good

Joseph

Hj
Stayed 1 night in Sep 2025

10/10 Excellent

Jessica

Stayed 1 night in Sep 2025

10/10 Excellent

Kevin

Stayed 2 nights in Sep 2025

10/10 Excellent

Larry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Clément

Stayed 1 night in Sep 2025

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was qlean and quiet. All encounters with staff were pleasant. Will stay here again.
Stayed 1 night in Sep 2025

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
My family and I had a great time.
Stayed 2 nights in Aug 2025

4/10 Poor

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location, clean and fresh room. But the surprise was being charged for each night for… parking?? In a corporate mall like area ? This isn’t a downtown location. No charge mentioned in listing at all. Sneaky which feels like a money grab.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed two nights at this location. Staff were friendly and rooms were clean. The area offered lots of great shopping and dining options. We felt very safe and comfortable. Will stay again!
Stayed 2 nights in Sep 2025