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Hyatt Place Richmond/Arboretum

3.0 star property
3-star hotel in North Chesterfield

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Photo gallery for Hyatt Place Richmond/Arboretum

Front of property - evening/night
Standard Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub
Lobby lounge
Premium bedding, pillowtop beds, desk, laptop workspace
Seasonal outdoor pool

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Pool
  • Bar
  • Housekeeping
  • Pet-friendly

Explore the area

Map
201 Arboretum Place, Richmond, VA, 23236
  • Chippenham Hospital
    ‪4 min drive‬
  • Johnston-Willis Hospital
    ‪5 min drive‬
  • Chesterfield Towne Center
    ‪6 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

Standard Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub | Bathroom

Standard Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio Suite, 1 King Bed with Sofa bed, Microwave (Specialty)

Premium bedding, pillowtop beds, desk, laptop workspace

Deluxe Studio Suite, 1 King Bed with Sofa bed, Microwave (Specialty)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio Suite, Multiple Beds, Microwave (Specialty)

Premium bedding, pillowtop beds, desk, laptop workspace

Deluxe Studio Suite, Multiple Beds, Microwave (Specialty)

  • 28 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Studio Suite, Multiple Beds

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Studio Suite, Multiple Beds

  • 38 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Studio Suite, 1 King Bed with Sofa bed

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Studio Suite, 1 King Bed with Sofa bed

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Richmond

North Chesterfield stay.Your stay at this North Chesterfield hotel places you within 3 miles (5 km) of Johnston-Willis Hospital and Chesterfield Towne Center. Chippenham Hospital and Mid-Lothian Mines Park are also within 6 miles (10 km).

What's nearby

  • Chippenham Hospital - 4 min drive - 5.8 km
  • Johnston-Willis Hospital - 5 min drive - 4.8 km
  • Chesterfield Towne Center - 6 min drive - 6.5 km
  • Virginia Commonwealth University - 11 min drive - 14.3 km
  • University of Richmond - 12 min drive - 12.1 km

Getting around

  • Richmond Main Street Station - 14 min drive
  • Richmond Intl. Airport (RIC) - 24 min drive

Restaurants

  • ‪Cookout - ‬2 min drive
  • ‪Golden Corral - ‬3 min drive
  • ‪McDonald's - ‬7 min walk
  • ‪Kickback Jack's - ‬3 min drive
  • ‪Sushi King - ‬4 min walk

About this property

Hyatt Place Richmond/Arboretum

3-star hotel in North Chesterfield
Hyatt Place Richmond/Arboretum offers its guests a 24-hour fitness center and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 2 meeting rooms are available. Event space at this hotel measures 744 square feet (69 square meters) and includes conference space. The business-friendly Hyatt Place Richmond/Arboretum also features coffee/tea in a common area, a convenience store, and express check-in. For a fee, parking is available.

This 3-star Richmond hotel is smoke free.

  • 1 building
  • 127 guestrooms or units
  • 6 levels
  • 744 sq ft of conference space
  • 69 sq m of conference space
  • Buffet breakfast (free)
  • Deli
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hyatt Place Richmond/Arboretum offers 127 accommodations with MP3 docking stations and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium satellite channels and Netflix. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Richmond hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Filipino, Spanish

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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room sofa bed
  • Mini-fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 8 per day)

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Hulu
  • MP3 dock
  • Netflix
  • Streaming services

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Mini-fridge
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to May 13:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 8 per day
  • Pet fee: USD 100 per pet (varies based on length of stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • The seasonal pool will open May 12 and close October 01.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

Property is also known as

Hyatt Place Richmond/Arboretum
Hyatt Place Richmond/Arboretum Hotel
Hyatt Place Richmond/Arboretum Hotel Richmond
Hyatt Place Richmond/Arboretum Richmond
Hyatt Place Richmond / Arboretum Hotel Richmond
Hyatt Richmond
Richmond Hyatt
Hyatt Place Richmond Arboretum
Hyatt Place Richmond/Arboretum Hotel
Hyatt Place Richmond/Arboretum Richmond
Hyatt Place Richmond/Arboretum Hotel Richmond

Hyatt Place Richmond/Arboretum Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 447 out of 1004 reviews
Rating 8 - Good. 247 out of 1004 reviews
Rating 6 - Okay. 160 out of 1004 reviews
Rating 4 - Poor. 73 out of 1004 reviews
Rating 2 - Terrible. 77 out of 1004 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Thomas

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service

A disappointing stay at the Hyatt Place Richmond.

It is unfortunate that I can not give a very good review of Hyatt Place Richmond/ Arboretum. From the front sliding door that squeals as it opens and closes, to the ugs that appear as if it been far to long since it's last shampoo. At first my room 504 appeared clean until I spent more time there with the lights on and then I started to noticed what was and wasn't cleaned or dusted. The switch on the bedside light did not work. So I had to unplug it. The pressure of the shower was non-existant. In other words, if you don’t stand directly under the shower head, you woukd not get wet. I was there for four night and no one ever came into my room to make tge bed, change the sheets or empty the trash. As building policy posted in the elevator. Now for the breafast. Nope, don't do it. The sausage, and eggs are very well over cooked. You're better off eating somewhere else, as I did.
Stayed 4 nights in Mar 2025

10/10 Excellent

Rosa

Travelled with family, Business traveller
Liked: Property conditions & facilities
Staff very accommodating, pleasant. Good selection for breakfast. Very quiet at night. The only complaint is the heat/air if you adjusted temperature even by 1 • it was either too cold or too warm
Stayed 4 nights in Mar 2025

8/10 Good

Bonita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the stay was good, paying for parking was not Okay!
Stayed 3 nights in Mar 2025

8/10 Good

Lauren

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Paying $9 for parking and $10 to have a microwave makes this hotel a less valuable choice.
Stayed 1 night in Feb 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
First class.
Stayed 1 night in Mar 2025

10/10 Excellent

Leya

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed at this hotel a few times for swim meets. The staff is very friendly and polite. The rooms are clean and nice. The only suggestion I have is the morning breakfast. Maybe have two people help in the morning. That's a lot for one person.
Stayed 2 nights in Mar 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good stay.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jennifer

Stayed 1 night in Feb 2025

8/10 Good

shaunice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Winter weather stay

Not a bad trip. Only weird issue I experienced was paying for on property parking per night per vehicle. $9 is quite a bit per vehicle per night when you are staying multiple nights. Bed covering has hair but nothing I couldn’t swipe off and away. Breakfast was just ok. I wasn’t hungry. Staff was nice and kind. Building was big.
Stayed 2 nights in Feb 2025

10/10 Excellent

Aislyn

Stayed 1 night in Feb 2025

10/10 Excellent

Aislyn

Liked: Amenities
Awesome place, awesome staff!
Stayed 1 night in Feb 2025

2/10 Terrible

JJ

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Not fun

Was absolutely terrible. Took me 40 minutes to check In because of my name on the booking. It was a simple fix but it was demeaning. Had to threaten to call the police because I thought I was being profiled.
Stayed 1 night in Feb 2025

10/10 Excellent

Judith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommend this place.
Stayed 3 nights in Feb 2025

10/10 Excellent

Tina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 2 nights in Feb 2025

10/10 Excellent

Denise Taylor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

6/10 Okay

Marina

Travelled with family
Liked: Staff & service
The breakfast was excellent. I had an issue with flooding in my room due to rain, but was immediately offer another, which was good, but an inconvenience for me since we were checking out the next morning. The front desk was very helpful and assisted me with all my concerns during check out.
Stayed 2 nights in Feb 2025

8/10 Good

Deborah

Liked: Cleanliness
Stayed 1 night in Feb 2025

6/10 Okay

Jarod

Stayed 2 nights in Feb 2025

8/10 Good

Shevis

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very spacious. However, the AC unit itself kept running even though we changed the thermostat. We asked for maintenance,but the never came.
Stayed 2 nights in Feb 2025

8/10 Good

Sanae

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Lisa

Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Justine, Silver Spring

Stayed 2 nights in Jan 2025

10/10 Excellent

Emilie

Travelled with family
Breakfast wasn’t the best, no egg choices etc
Stayed 2 nights in Jan 2025

6/10 Okay

Holly

Travelled with family
Liked: Cleanliness
Disliked: Staff & service

Just OK

it was just ok. the ed was comfortable but the fan was broken so we heard the noises of the highway traffic all night long. Also the ‘free’ breakfast was quite limited especially after someone broke the waffle maker.
Stayed 1 night in Jan 2025