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Hilton Garden Inn Rochester/University & Medical Center

3.0 star property
3-star hotel near University of Rochester

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Photo gallery for Hilton Garden Inn Rochester/University & Medical Center

Breakfast and dinner served
Exterior
Premium bedding, in-room safe, individually furnished, laptop workspace
Breakfast and dinner served
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Breakfast available

Explore the area

View in a map
30 Celebration Drive, Rochester, NY, 14620
  • Place, Strong Memorial Hospital
    ‪8 min walk‬
  • Place, University of Rochester
    ‪11 min walk‬
  • Place, Strong
    ‪5 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪5 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, individually furnished, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(48 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, individually furnished, laptop workspace

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, individually furnished, laptop workspace

Standard Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

Premium bedding, in-room safe, individually furnished, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, in-room safe, individually furnished, laptop workspace

Standard Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Hearing Impaired)

Premium bedding, in-room safe, individually furnished, laptop workspace

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Hearing Impaired)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, individually furnished, laptop workspace

Room, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, in-room safe, individually furnished, laptop workspace

Room, Accessible, Non Smoking (Roll-in Shower)

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed (Drinks & Snacks)

Premium bedding, in-room safe, individually furnished, laptop workspace

Premium Room, 1 King Bed (Drinks & Snacks)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds (Drinks & Snacks)

Premium Room, 2 Queen Beds (Drinks & Snacks)

Premium Room, 2 Queen Beds (Drinks & Snacks)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the area

Rochester

Near the airport.Within a 10-minute walk of the hotel, you'll find Mount Hope Cemetery and Strong Memorial Hospital. Highland Park and URMC Women's Health Center are also within half a mile (1 km).

What's nearby

  • Strong Memorial Hospital - 8 min walk - 0.7 km
  • Highland Park - 10 min walk - 0.9 km
  • University of Rochester - 11 min walk - 1.0 km
  • Strong - 5 min drive - 4.3 km
  • Rochester Institute of Technology - 10 min drive - 9.3 km

Getting around

  • Rochester Station - 12 min drive
  • Greater Rochester Intl. Airport (ROC) - 7 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Chipotle Mexican Grill - ‬2 min walk
  • ‪Cafe 601 - ‬7 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Finger Lake Coffee Roasters - ‬13 min walk

About this property

Hilton Garden Inn Rochester/University & Medical Center

3-star hotel near University of Rochester
Hilton Garden Inn Rochester/University & Medical Center offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

You'll find a 24-hour business center on site. Event space at this hotel measures 3600 square feet (324 square meters) and includes conference space. Hilton Garden Inn Rochester/University & Medical Center also features a fireplace in the lobby, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

  • 136 guestrooms or units
  • 5 levels
  • 3600 sq ft of conference space
  • 324 sq m of conference space
  • Built in 2015
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Wedding services available
  • Fireplace in lobby
  • ATM
  • Elevator
  • Bar or lounge
  • Dining venue
Hilton Garden Inn Rochester/University & Medical Center offers 136 accommodations with MP3 docking stations and safes. Each accommodation is individually furnished. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include designer toiletries and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided on request.

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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 14 for adults and USD 6 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with premium channels
  • MP3 dock

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay, plus a deposit of USD 50.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 14.00 for adults and USD 6.00 for children
  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Rochester University Hotel
Hilton Garden Inn University Hotel
Hilton Garden Inn Rochester University
Hilton Garden Inn Rochester University
Hilton Garden Inn Rochester/University & Medical Center Hotel

Reviews

Hilton Garden Inn Rochester/University & Medical Center Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 670 out of 969 reviews
Rating 8 - Good. 201 out of 969 reviews
Rating 6 - Okay. 55 out of 969 reviews
Rating 4 - Poor. 19 out of 969 reviews
Rating 2 - Terrible. 24 out of 969 reviews

Reviews

4/10 Poor

Margaret, WASHINGTON

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I operate two Airbnbs (in addition to my day job), so I am sympathetic to the challenges of cleaning. The shower had large clumps of long dark hair in the drain (in the center of the stall, so not easy to overlook during cleaning) and there was visible fecal debris on the wall around the toilet paper holder. I had two rooms reserved for myself and my son for more than $300/room (before tax). This was very disappointing and not what I expected.
Stayed 1 night in Aug 2025

4/10 Poor

LISA, Avon Lake

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We reserved a room about 4 hours before our arrival after a long day of driving. When we arrived, we were first told that there were no rooms available - even with a confirmation. Then witnessed a weird and unprofessional front desk discussion between employees. Finally resolved by one employee physically verifying the room was clean and available. All told about a 15 minute wait after a very long day of driving. Then we were told we could eat any snacks in the room - complimentary because of our wait. There were 2 water bottles, lol. Think they were already complimentary. Thanks! Overall, the place was clean, quiet and in a great location - just need to work on their guest reception.
Stayed 1 night in Aug 2025

10/10 Excellent

Charly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place was beautiful and so clean the only problem I had was only one elevator worked so it took a little bit longer which isn't a big deal.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jenalle

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 1 night in Jul 2025

6/10 Okay

Alexis

Liked: Staff & service
Okay place. Great staff. Nothing in the area open later than 9:30pm. Nothing open early in morning.
Stayed 1 night in Jul 2025

10/10 Excellent

Christian

Stayed 3 nights in Jul 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed at this property 3 times and really love it!
Stayed 1 night in Jul 2025

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Graciela

Stayed 2 nights in Jul 2025

6/10 Okay

Kevin

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Great location. Close enough to everything in Downtown Rochester.
Stayed 3 nights in Jul 2025

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful. Beds were comfy. The king suite was roomy and Grappa has wonderful food!
Stayed 3 nights in Jun 2025

10/10 Excellent

PERNGJEU

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Breanna

Travelled with partner
Liked: Cleanliness, staff & service
It was nice!
Stayed 2 nights in Jun 2025

10/10 Excellent

Amanda, Chesapeake beach

Stayed 1 night in Jun 2025

10/10 Excellent

Lewis

Stayed 2 nights in Jun 2025

10/10 Excellent

David

Stayed 1 night in Jun 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

Frederick L

Business traveller, Travelled with partner
Liked: Amenities
Everything was awesome!
Stayed 1 night in Jun 2025

10/10 Excellent

michael James

Stayed 3 nights in May 2025

10/10 Excellent

Dong Yool

Stayed 2 nights in May 2025

10/10 Excellent

Maximilien

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Clean hotel and nice room. Somewhat less sound isolated but the neighbors were thoughtful and volumes down in the night. Great area
Stayed 1 night in May 2025

10/10 Excellent

Rebecca

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for families out of town families that are having medical care at the hospital. Plenty of food options in walking distance.
Stayed 1 night in May 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Sierra

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything was lovely until I noticed they double charged my card 50$?
Stayed 1 night in May 2025

6/10 Okay

Ronica

Business traveller
Liked: Cleanliness, staff & service, room comfort

Good faithful

When in Rochester, I always stay at the Hilton Garden. The location is great, near UofR’s campus and right at the medical center with restaurants nearby. I had a room on the 4th floor and there was noise either above or outside, both fitting the day and at night. It kept me up at night. The room is well equipped with coffee maker and a microwave. I love that the hotel has a pool and a well sized gym.
Stayed 2 nights in May 2025