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4.3 out of 5

"It’s quiet and enjoyed overnight stay. " More

By a verified traveller on Sun 11 Feb 2024

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Hotel Description

Enjoy free breakfast at this Schertz hotel

In Schertz

Within 6 miles (10 km) of this Schertz hotel, you'll find Northcliffe Golf Club and Cibolo Creek - Schertz Trailhead. Olympia Hills Golf Course and Laser Legend are also within 6 miles (10 km).

Free perks

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and free perks like full breakfast and free self parking.

Standard Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max
CA $132* Per night/room 9 Apr. - 10 Apr.

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible, Poolside

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Refrigerator & Microwave, Poolside

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Best Western Plus Atrium Inn ratings based on 17 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Best Western Plus Atrium Inn

Everyone (9) Couples (2) Family (7)
5 out of 5
It’s quiet and enjoyed overnight stay.

Posted by on 11 Feb. 2024

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Comment from Hotel Management

12 Feb. 2024 by Hotel Manager

Dear Eileen,Thank you for your perfect rating! We're delighted to hear that you enjoyed a quiet overnight stay with us. Providing a peaceful and comfortable environment for our guests is important to us, and we're glad we could meet your expectations. We hope to welcome you back for another great stay in the future!Sincerely, Hotel Manager

5 out of 5
This property was beautifully maintained, cleaned and decorated for Christmas. There was a heated indoor pool that my sons enjoyed in a vintage-looking atrium surrounded by tropical plants. The surrounding area gives no clue to how amazing this place is inside.

Posted by on 27 Dec. 2023

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Comment from Hotel Management

28 Dec. 2023 by Hotel Manager

Dear Susannah,Thank you for your wonderful review! We're thrilled to hear that you enjoyed the beautifully maintained and decorated property, as well as the heated indoor pool in the vintage-looking atrium. It's always our goal to provide a pleasant and enjoyable experience for our guests, and we're glad we could achieve that during your stay. We appreciate your positive feedback and hope to welcome you back for another great stay in the future.Sincerely, Hotel Manager

5 out of 5

Posted by on 12 May 2023

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Comment from Hotel Management

2 Jun. 2023 by Hotel Manager

Dear Jose I.,Thanks for staying with us and for appreciating your stay with us by giving us a 5-out-of-5 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await your arrival. It is our privilege to serve guests like you. Sincerely, Hotel Manager

1 out of 5
Staff very unhelpful and would not coordinate with other Best Western.

Posted by on 2 Apr. 2023

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Comment from Hotel Management

2 Apr. 2023 by Hotel Manager

Dear Dale,We’re sorry to hear that you had an unpleasant experience with our staff during your stay. We apologize for any inconvenience caused by the lack of coordination with other Best Westerns. We appreciate your feedback and will work to improve our services. We invite you again to reconsider staying at the Best Western chain of hotels and enjoy the hospitality for which we are best known.Sincerely, Hotel Manager

5 out of 5
Very friendly & professional check in. Good breakfast! Thank you.

Posted by on 25 Sep. 2022

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Comment from Hotel Management

26 Sep. 2022 by Hotel Manager

Dear Darenda Ann, Thank you so much for your kind words. I’m so pleased that you found us a clean and pleasant place to stay and that you liked breakfast and our friendly staff's hospitality. We take real pride in this hotel and in serving guests like you, and I’m happy that you had such a wonderful stay. We look forward to having you with us again soon. Sincerely,Hotel Manager

5 out of 5

Posted by on 2 Jun. 2022

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5 out of 5
Easy access, clean, personable & helpful staff, quiet.

Posted by , from Dallas on 24 Sep. 2021

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Comment from Hotel Management

25 Sep. 2021 by Hotel Manager

Dear CYNTHIA, Thank you so much for your kind words. I’m so pleased that you found us a clean and peaceful place to stay and that you liked our friendly staff's hospitality and easy access. We take real pride in this hotel and in serving guests like you, and I’m extremely happy that you had such a wonderful stay. We look forward to having you with us again soon. Sincerely, Hotel Manager

5 out of 5
We requested a ground floor - we got that and a nice, quiet room. There was also a convenient door exit beside us with parking right outside the door. The staff was friendly and helpful.

Posted by on 21 Apr. 2021

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Comment from Hotel Management

23 Apr. 2021 by Hotel Manager

Dear Guest, Thanks for choosing our hotel for your stay. I’m glad we could accommodate your special needs. We’re here to help. Our goal is to offer every traveler an experience worth repeating. When you come to the area again, we hope to be your first choice and always prove to be the best choice. Nothing is more important to me and to my staff than the complete satisfaction of every guest. Sincerely, Hotel Manager

4 out of 5

Posted by on 13 Mar. 2020

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4 out of 5
The soap, shampoo and conditioner dispensers in the bathtub are difficult to use and dispense very little product.

Posted by on 27 Dec. 2019

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About the Best Western Plus Atrium Inn

Location 17401 IH 35 N, Schertz, TX 78154-1265

Property Features

Best Western Plus Atrium Inn offers its guests an indoor pool, a spa tub, and a fitness center. Along with a coffee shop/cafe, there's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Tour/ticket assistance, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Best Western Plus Atrium Inn. Free self parking is available. This Schertz hotel is smoke free.

  • 61 guestrooms or units
  • Full breakfast (free)
  • Deli
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Coffee shop
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: WiFi (surcharge) , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Parking: Free self parking

Room Amenities

Best Western Plus Atrium Inn offers 61 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries. This Schertz hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Separate bedroom
  • Flat-screen television
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Desk chair

Food & Drink

Guests are served free full breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:30 AM to 10:00 AM.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at anytime

Special check-in instructions:

Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

  • No rollaway/extra beds available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guests will receive an email with special check-in instructions
  • Debit cards not accepted
  • Staffed front desk
  • Guest will receive an email before arrival 24 hours
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Guests are provided with free hand sanitizer
  • Social distancing measures are not in place
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Masks are not compulsory at the property

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 0.01 per stay (rates may vary)
  • Late check-out is available for a fee (subject to availability)
  • Cribs (infant beds) are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Atrium
  • Best Western Plus Atrium
  • Best Western Plus Atrium Inn
  • Best Western Plus Atrium Inn Schertz
  • Best Western Plus Atrium Schertz
  • Atrium Hotel Schertz
  • Best Plus Atrium Schertz
  • Best Western Plus Atrium Inn Hotel
  • Best Western Plus Atrium Inn Schertz
  • Best Western Plus Atrium Inn Hotel Schertz

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.