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4.2 out of 5

"Nice clean hotel. We stayed just one night, but it was very nice. " More

By a verified traveller on Fri 31 Jan 2020

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Hotel Description

Hotel near Fort Sam Houston in San Antonio

Heart of San Antonio

Your stay at this North San Antonio - SAT hotel places you within 2 miles (3 km) of Fort Sam Houston and Joint Base San Antonio. AT&T Center and Morgan's Wonderland are also within 6 miles (10 km).

Free perks

This hotel features an outdoor pool and a fitness center. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like self-serve breakfast and free self parking.

Free wired Internet, iPod docks

The 54 soundproofed guestrooms offer free wired Internet and iPod docks. Smart TVs come with digital channels, and other amenities include refrigerators and microwaves.

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
C$88* Per night/room 7 Jun. - 8 Jun.

Suite, 2 Queen Beds, Non Smoking, Microwave

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking, Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, Multiple Beds, Non Smoking, Microwave

Bed Count 2 King Beds Maximum Occupancy 6 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Best Western Windsor Pointe Hotel & Suites-at&t Center ratings based on 10 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Best Western Windsor Pointe Hotel & Suites-at&t Center

Everyone (1) Family (2)
5 out of 5
Nice clean hotel. We stayed just one night, but it was very nice.

Posted by on 31 Jan. 2020

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Comment from Hotel Management

5 Feb. 2020 by JB

Thank you!

4 out of 5
Room was clean, sitting area with pullout couch separated by a wall from the bedroom. Breakfast was the usual scrambled eggs, cereal, toast, juice etc which was good. Location is right off of the freeway. Many fast food restaurants around. Outdoor pool was ok.

Posted by , from Milwaukee, WI on 28 Apr. 2019

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Comment from Hotel Management

4 May 2019 by JB

Dear Mary, thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Do checkout our Facebook and Twitter pages for promos that you might be interested in. Looking forward to seeing you again soon.

3 out of 5
They did not have my Travelocity reservation for 2 queen beds but gave us 1 king bed room. As we were unpacking they called back and said they "found" it now. The elevator button became broken on the ground floor so they would have to come "unlock" it with the emergency key for us to go up to room. Breakfast was good and room was good...once we got into it!

Posted by , from tyler, tx on 2 Dec. 2018

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2 out of 5

Horrible location.

Pros: The AC worked good.
Cons: Move the hotel.
Location: Location HORRIBLE!!! Nothing to do. Absolutely nothing. Horrible area. Next to a industrial park.
Breakfast was really bad. Really bad. No need for an alarm clock because the hotel is very close to train tracks and constantly freight trains going by blowing there horns. Right off the interstate. One view is a burger king the other is of an industrial park with pipes and concrete. Absolutely nothing to do. Nothing.

Posted by , from St. pete florida on 12 May 2015

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5 out of 5

Affordable price Execellent rooms

I was kind of worried cause the rate was really with in my budget I thought the room would be so-so, But to my surprise the room were extremely nice, clean and comfortable. My wife and kids enjoyed the close shopping centers and restaurants while i got to catch up on a little work with the free wi-fi not to mention alot of digital channels i got to watch on their huge in room flat screen. The front desk (jay) will point you out to any other place you might be interested in. Over all we had a wonder stay . Cant wait for my next vaction , i know where i'm going to be.

Posted by on 14 May 2013

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5 out of 5

awesome hotel awesome price

I was kind of worried cause the rate was really with in my budget I thought the room would be soso, But to my surprise the room were extremely nice, clean and comfortable. My wife enjoyed the close shopping centers and restaurants while i got to catch up on a little work with the free wi-fi not to mention alot of digital channels i got to watch on their huge in room flat screen. The front desk (jay) will point you out to any other place you might be interested in. Over all we had a wonder stay . Cant wait for my next vaction , i know where i'm going to be.

Posted by , from California on 13 May 2013

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5 out of 5

loved the area loved the customer service

I'm real glad i stayed at this hotel. Jay and the rest of the staff are always ready to please. Real close to restaurants and the highway

Posted by , from New York, NY on 11 May 2013

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3 out of 5

Welcoming staff but poorly maintained rooms

Pros: Free breakfast, Free Internet, Quiet
The staff was very courteous and welcoming. Check in and checkout process was quick and easy. This and the complimentary breakfast were the only things I liked about our stay. The rooms were very poorly maintained. Carpet had stains all over. The sofa was in nasty condition. The only nice thing about the room was that the bed sheets were clean.

Posted by on 20 Jul. 2012

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5 out of 5

motel was very close to families were visiting

Pros: Free breakfast, Quiet
room was very comfortable and reasonably priced. It would have been very helpful to have grab bars in the shower.

Posted by , from Lubbock on 10 Jan. 2012

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5 out of 5

sa

i had one of the best experiences staying with this hotel.

Posted by on 31 Dec. 1999

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About the Best Western Windsor Pointe Hotel & Suites-at&t Center

Location 4639 Rittiman Road, San Antonio, TX 78218

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Best Western Windsor Pointe Hotel & Suites-at&t Center offers its guests an outdoor pool and a fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a business center on site. Free breakfast is served daily. Tour/ticket assistance, a vending machine, and multilingual staff are also featured at the business-friendly Best Western Windsor Pointe Hotel & Suites-at&t Center. Free self parking is available. Smoking is allowed in designated areas at this San Antonio hotel.

  • 1 building
  • 54 guestrooms or units
  • 4 levels
  • Breakfast available (free)
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Water dispenser

Internet

Available in all rooms: Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: San Antonio, TX (SAT-San Antonio Intl.) (14.5 km / 9 mi)
  • Parking: Free self parking

Room Amenities

Best Western Windsor Pointe Hotel & Suites-at&t Center offers 54 accommodations with iPod docking stations and MP3 docking stations. 42-inch Smart televisions come with premium digital channels, first-run movies, and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations with hydromassage showerheads, complimentary toiletries, and hair dryers. This San Antonio hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is offered daily and in-room massages can be requested.

  • IPod dock
  • Smart television
  • Digital channels
  • Premium channels
  • First-run movies
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Hydromassage showerhead
  • Housekeeping (daily)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Fan
  • Ensuite bathroom

Food & Drink

Guests are served free self-serve breakfast daily from 5:00 AM to 9:00 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5:30 AM

Special check-in instructions:

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children 16 and younger are not allowed at this property. All guests older than 16 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Onsite parties or group events are strictly prohibited. Long-term renters welcome. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and a security system in each accommodation. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitizer.For traveler safety, social distancing measures are in place and staff at the property wear personal protective equipment.

  • UnionPay
  • Property is cleaned with disinfectant
  • Long-term renters welcome
  • Staff wears personal protective equipment
  • Security system
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Events/parties not allowed
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for breakfast
  • Debit cards

Hotel Names

  • Best Western Windsor Pointe at&t Center
  • Best Western Windsor Pointe at&t Center San Antonio
  • Best Western Windsor Pointe Hotel at&t Center
  • Best Western Windsor Pointe Hotel at&t Center San Antonio
  • Best Western Windsor Pointe Hotel Suites at t Center
  • Windsor Pointe at&t Center An
  • Best Western Windsor Pointe Hotel & Suites-at&t Center Hotel

You should know

  • Children 16 years old and younger aren't allowed at this property.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.