Holiday Inn Express & Suites San Antonio-West-SeaWorld Area, an IHG Hotel

2.5 star property
Hotel near Ingram Park Mall, connected to a shopping center in San Antonio

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Holiday Inn Express & Suites San Antonio-West-SeaWorld Area, an IHG Hotel

Photo gallery for Holiday Inn Express & Suites San Antonio-West-SeaWorld Area, an IHG Hotel

Exterior
Property amenity
In-room safe, desk, blackout drapes, soundproofing
Free daily buffet breakfast
Bathroom shower

Overview of Holiday Inn Express & Suites San Antonio-West-SeaWorld Area, an IHG Hotel

Reviews
8.0

Very good

Popular amenities

  • Hot tubHot tubHot tub
  • PoolPoolPool
  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
2861 Cinema Ridge, San Antonio, TX, 78238
  • Popular LocationIngram Park Mall12 min walk
  • Popular LocationSan Antonio Aquarium5 min drive
  • Popular LocationSan Antonio SeaWorld12 min drive
  • AirportSan Antonio, TX (SAT-San Antonio Intl.)15 min drive

Room options

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 2 Double Beds

Standard Room

  • Sleeps 2
  • 1 Twin Bed

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Similar properties

About the area

San Antonio

In entertainment district.You'll be within 2 miles (3 km) of Ingram Park Mall and 9 miles (15 km) of Joint Base San Antonio with a stay here.

What's nearby

  • Ingram Park Mall - 12 min walk
  • San Antonio Aquarium - 5 min drive
  • St. Mary's University - 7 min drive
  • San Antonio SeaWorld - 12 min drive
  • Lackland Air Force Base - 16 min drive

Getting around

  • San Antonio Station - 17 min drive
  • San Antonio International Airport (SAT) - 15 min drive

Restaurants

  • Chick-Fil-A - 14 min walk
  • Texas Roadhouse - 3 min walk
  • Food Court Ingram Mall - 14 min walk
  • Whataburger - 12 min walk
  • Olive Garden - 17 min walk

About this property

Holiday Inn Express & Suites San Antonio-West-SeaWorld Area, an IHG Hotel

Hotel near Ingram Park Mall, connected to a shopping center in San Antonio
Holiday Inn Express & Suites San Antonio-West-SeaWorld Area, an IHG Hotel offers its guests an indoor pool, a spa tub, and a fitness center. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily. Event space at this hotel measures 450 square feet (41 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express & Suites San Antonio-West-SeaWorld Area, an IHG Hotel. Limited free parking is available on a first-come, first-served basis. The property offers extended parking privileges.

Smoking is allowed in designated areas at this San Antonio hotel.

  • 1 building
  • 84 guestrooms or units
  • 4 levels
  • 450 sq ft of conference space
  • 41 sq m of conference space
  • Built in 2005
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Smoking in designated areas
Holiday Inn Express & Suites San Antonio-West-SeaWorld Area, an IHG Hotel offers 84 accommodations with safes and coffee/tea makers. 32-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Extended parking on site
  • Limited onsite parking
  • Height restrictions apply for onsite parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM–9:30 AM
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Indoor pool
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch LCD TV
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 99.00
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 99.00 (subject to availability)
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche.
    Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express San Antonio-West-SeaWorld
Holiday Inn Express San Antonio-West-SeaWorld Area Hotel
Holiday Inn Express San Antonio-West-SeaWorld Area San Antonio
Holiday Inn Express Suites San Antonio West SeaWorld Area
Holiday Inn Express San Antonio-West-SeaWorld Area Hotel
Holiday Inn Express San Antonio-West-SeaWorld Area San Antonio
Holiday Inn Express San Antonio-West-SeaWorld Area
Holiday Inn Express Hotel Suites San Antonio West SeaWorld
Holiday Inn Express Suites San Antonio West SeaWorld Area
Holiday Inn Express Hotel Suites San Antonio West SeaWorld
Holiday Inn Express Suites San Antonio West SeaWorld Area

Holiday Inn Express & Suites San Antonio-West-SeaWorld Area, an IHG Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 408 out of 1001 reviews" "
Rating 8 - Good. 295 out of 1001 reviews" "
Rating 6 - Okay. 158 out of 1001 reviews" "
Rating 4 - Poor. 88 out of 1001 reviews" "
Rating 2 - Terrible. 52 out of 1001 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

stephanie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great stay, love the hot tub. Just needs to be a little warmer on the temp and upgraded atmosphere other than that, love the location and hotel
Stayed 1 night in Jan 2024

10/10 Excellent

Virginia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, affordable. Did have hot tub and pool, which was great after 10 hour trip to san antonio driving
Stayed 3 nights in Jan 2024

6/10 Okay

Laura

Travelled with family
Liked: Staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Sandra

Stayed 2 nights in Oct 2023

10/10 Excellent

Brittany

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great stay for my family of 5
Stayed 3 nights in Nov 2023

6/10 Okay

Kamaaulani

Travelled with family, Travelled with family and small children
Disliked: Property conditions & facilities
Definitely more of a Motel 6 or Days Inn property. Definitely not what I expected for $150 a night. Very worn down. Showers/paint peeling, old and worn. Room had smoke odor to it. For someone with sensitive smell,could be bothersome. If air is off smells like a wet room. Smells like bleach when you walk in but I don’t mind that smell. Laundry is right behind front desk hence the smell. Breakfast was good,area was clean. Area was good for on and off access. Movie theater right behind hotel. Steakhouses right next door and a cool mall around the overpass. Other reviews mentioned being dark in parking lot. I didn’t find that. Didn’t seem as sketchy as reviews although some company trucks with tools parked right in front of the entrance so maybe there is truth to those mentions. I would have chosen to stay at the Marriott directly in front of this property if I had to stay in the area again. Almost same price and I can’t imagine the property being more worn than this one. Beds and sheets were clean so that was a plus. Front desk clerks were friendly.
Stayed 2 nights in Nov 2023

10/10 Excellent

Yvonne

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2023

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great 3 day stay. Great breakfast. Only negative was just 1 elevator for a 4 story hotel.Long wait times to get to and from room.
Stayed 3 nights in Oct 2023

8/10 Good

Tracy

Travelled with partner
We had a pleasant stay
Stayed 1 night in Sep 2023