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Holiday Inn Express & Suites San Antonio-West-SeaWorld Area by IHG

2.5 star property
Hotel near Ingram Park Mall, connected to a shopping center in San Antonio

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites San Antonio-West-SeaWorld Area by IHG

Free daily buffet breakfast
Indoor pool
Room amenity
Suite, 1 Bedroom
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
2861 Cinema Ridge, San Antonio, TX, 78238
  • Place, Regal Cielo Vista
    ‪2 min walk‬
  • Place, Ingram Park Mall
    ‪9 min walk‬
  • Place, Anne-Marie Tennis Center
    ‪14 min walk‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪14 min drive‬

Room options

View all photos for Suite, 1 King Bed

Combined shower/tub, free toiletries, hair dryer, towels

Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Combined shower/tub, free toiletries, hair dryer, towels

Suite, 1 Bedroom

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Combined shower/tub, free toiletries, hair dryer, towels

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds

7.6 out of 10
Good
(17 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible Bathtub (Mobility, Accessible Tub)

Combined shower/tub, free toiletries, hair dryer, towels

Suite, 2 Queen Beds, Accessible Bathtub (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible (Mobility, Accessible Tub)

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 2 Double Beds, Accessible (Mobility, Accessible Tub)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Queen Beds

Combined shower/tub, free toiletries, hair dryer, towels

Suite, 2 Queen Beds

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

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About the area

San Antonio

In entertainment district.You'll be within 2 miles (3 km) of Ingram Park Mall and 9 miles (15 km) of Joint Base San Antonio with a stay here.

What's nearby

  • Regal Cielo Vista - 2 min walk - 0.2 km
  • Ingram Park Mall - 9 min walk - 0.8 km
  • K1 Speed - 10 min walk - 0.9 km
  • Anne-Marie Tennis Center - 14 min walk - 1.2 km
  • San Antonio SeaWorld - 11 min drive - 14.7 km

Getting around

  • San Antonio Station - 25 min drive
  • San Antonio International Airport (SAT) - 19 min drive

Restaurants

  • ‪Circle K - ‬2 min drive
  • ‪Chick-fil-A - ‬15 min walk
  • ‪Texas Roadhouse - ‬4 min walk
  • ‪Whataburger - ‬12 min walk
  • ‪Outback Steakhouse - ‬13 min walk

About this property

Holiday Inn Express & Suites San Antonio-West-SeaWorld Area by IHG

Hotel near Ingram Park Mall, connected to a shopping center in San Antonio
Holiday Inn Express & Suites San Antonio-West-SeaWorld Area by IHG offers its guests an indoor pool, a hot tub, and a fitness center. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily. Event space at this hotel measures 450 square feet (41 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express & Suites San Antonio-West-SeaWorld Area by IHG. Limited free parking is available on a first-come, first-served basis. The property offers extended parking privileges.

Smoking is allowed in designated areas at this San Antonio hotel.

  • 1 building
  • 84 guestrooms or units
  • 4 levels
  • 450 sq ft of conference space
  • 41 sq m of conference space
  • Built in 2005
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Smoking in designated areas
Holiday Inn Express & Suites San Antonio-West-SeaWorld Area by IHG offers 84 accommodations with safes and coffee/tea makers. 32-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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  • Breakfast included
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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • RV/bus/truck parking on site
  • Extended parking on site
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch LCD TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 99.00
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 99.00 (subject to availability)
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche.
    For guests' safety, the property includes a fire extinguisher in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express San Antonio-West-SeaWorld
Holiday Inn Express San Antonio-West-SeaWorld Area Hotel
Holiday Inn Express San Antonio-West-SeaWorld Area San Antonio
Holiday Inn Express San Antonio-West-SeaWorld Area Hotel
Holiday Inn Express San Antonio-West-SeaWorld Area San Antonio
Holiday Inn Express San Antonio-West-SeaWorld Area
Holiday Inn Express Hotel Suites San Antonio West SeaWorld
Holiday Inn Express Suites San Antonio West SeaWorld Area
Holiday Inn Express Suites San Antonio West SeaWorld Area
Holiday Inn Express Suites San Antonio West SeaWorld Area by IHG
Holiday Inn Express Hotel Suites San Antonio West SeaWorld
Holiday Inn Express Suites San Antonio West SeaWorld Area

Holiday Inn Express & Suites San Antonio-West-SeaWorld Area by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 434 out of 1004 reviews
Rating 8 - Good. 263 out of 1004 reviews
Rating 6 - Okay. 160 out of 1004 reviews
Rating 4 - Poor. 91 out of 1004 reviews
Rating 2 - Terrible. 56 out of 1004 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
The room was definitely clean and spotless. The staff was friendly and helpful.
Stayed 3 nights in Dec 2025

8/10 Good

WILLIAM

Liked: Staff & service, room comfort
Disliked: Cleanliness
The room was very good. The staff was nice. However, the elevator was dirty for two days, made a clunking sound and was a little scary. Also for a couple there was only one comfortable chair, and an office chair. Either a live seat for a couple or two Comfortable chairs would be good.’
Stayed 2 nights in Dec 2025

10/10 Excellent

ivan

Stayed 1 night in Dec 2025

8/10 Good

Victoria

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and the bed was comfortable
Stayed 3 nights in Dec 2025

10/10 Excellent

Charlotte

Stayed 3 nights in Dec 2025

10/10 Excellent

Jason

Stayed 1 night in Dec 2025

10/10 Excellent

Perla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was ok. Shower curtains were a little short causing water to leak out the shower. Other than that it was ok. Actually, breakfast could be better.
Stayed 1 night in Nov 2025

10/10 Excellent

miguel

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All is excellent And the best customer service
Stayed 1 night in Nov 2025

10/10 Excellent

Veronica, Houston

Stayed 1 night in Nov 2025

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Loved staying here. Rooms were very clean. Friendly staff. Breakfast was delicious and even had bacon. It was close to a lot shopping and eating places. Easy to get around San Antonio from Hotel. Great place to stay.
Stayed 2 nights in Nov 2025

2/10 Terrible

Roy

Travelled with family, Business traveller
Disliked: Cleanliness, property conditions & facilities
The first time I went to shower there was black hair in the walls and the curtains. The floors were dirty. They hadn't been swept in a couple of days. They didn't clean the room because they said we had put out a "Do not disturb sign". We didn't. Would not recommend
Stayed 4 nights in Oct 2025

6/10 Okay

Gabriel

There was a piece of metal sticking out from the bottom of one of the beds that we kept catching our ankles on. The continental breakfast was disappointing. Not much variety and cold.
Stayed 2 nights in Oct 2025

10/10 Excellent

Maria Eloisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff at the breakfast area.. multitasking yet delivering quality and prompt service
Stayed 1 night in Oct 2025

10/10 Excellent

Susan

Liked: Cleanliness
Stayed 2 nights in Oct 2025

8/10 Good

Humberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good breakfast and clean hotel, with friendly staff
Stayed 1 night in Oct 2025

10/10 Excellent

John

Stayed 1 night in Oct 2025

10/10 Excellent

Monica

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was great. It was my daughter's birthday and the man from the kitvjen and the front desk lady made it special by joining us. They shared cake helped us cut, and were kind about alout mess. Thank yall!
Stayed 2 nights in Oct 2025

4/10 Poor

Maggie

Stayed 1 night in Oct 2025

10/10 Excellent

Rosa

Stayed 1 night in Oct 2025

6/10 Okay

Ha

Stayed 2 nights in Oct 2025

2/10 Terrible

Abraham

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

BAD HOTEL

DO NOT STAY IN THIS HOTEL. THEIR SERVICE IS HORRIBLE, NOT TO MENTION THEIR ROOMS STINK AND THE MANAGER DID NOT WANT TO GIVE A DISCOUNT EVEN AFTER NOTICING THE ROOM KEY DEVICE WASNT WORKING. OOH AND PLEASE FIX YOUR DAMN SIGN OUTSIDE, POOR MAINTENANCE!!
Stayed 1 night in Oct 2025

2/10 Terrible

Alisandra

Liked: Property conditions & facilities
Disliked: Staff & service
Atencion al servicio muy mala
Stayed 1 night in Sep 2025

6/10 Okay

Jessica

Travelled with family
Liked: Room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Stephanie

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Bathtub horrible
Stayed 1 night in Sep 2025

4/10 Poor

Erika

Stayed 2 nights in Sep 2025