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The Westin San Antonio North

4.0 star property
Hotel near USAA Corporate Office Headquarters in San Antonio

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Photo gallery for The Westin San Antonio North

Indoor pool, outdoor pool
Interior entrance
Exterior
Daily buffet breakfast (USD 18.95 per person)
Room, 1 King Bed

Popular amenities

  • Parking available

Explore the area

Map
9821 Colonnade Blvd, San Antonio, TX, 78230
  • USAA Corporate Office Headquarters
    ‪2 min drive‬
  • The Shops of La Cantera
    ‪7 min drive‬
  • Six Flags Fiesta Texas
    ‪8 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪10 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

8.6 out of 10
Excellent
(79 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed with Sofa bed

Executive Room, 1 King Bed with Sofa bed | Living area

Executive Room, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(18 reviews)
  • 38 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

9.0 out of 10
Wonderful
(112 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

San Antonio

Vance Jackson stay.Your stay at this Vance Jackson hotel places you within 9 miles (15 km) of Six Flags Fiesta Texas and The Shops of La Cantera. San Antonio Zoo and Aquarium is within 9 miles (15 km) and River Walk is within 12 miles (20 km).

What's nearby

  • USAA Corporate Office Headquarters - 2 min drive - 2.7 km
  • South Texas Medical Center - 4 min drive - 4.5 km
  • University of Texas Health and Science Center at San Antonio - 5 min drive - 5.3 km
  • The Shops of La Cantera - 7 min drive - 9.8 km
  • Six Flags Fiesta Texas - 8 min drive - 10.5 km

Getting around

  • San Antonio Station - 15 min drive
  • San Antonio International Airport (SAT) - 15 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪Mama Margies Mexican Restaurant - ‬10 min walk
  • ‪Asian Star - ‬12 min walk
  • ‪Tommy's Restaurant - ‬18 min walk
  • ‪Pappasito's Cantina - ‬10 min walk

About this property

The Westin San Antonio North

Hotel near USAA Corporate Office Headquarters in San Antonio
The Westin San Antonio North offers its guests an indoor pool, an outdoor pool, a hot tub, and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

You'll find a 24-hour business center on site. Event space at this hotel measures 24979 square feet (2321 square meters) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly The Westin San Antonio North. Parking is available for a fee.

This San Antonio hotel is smoke free.

  • 1 building
  • 326 guestrooms or units
  • 19 levels
  • 24979 sq ft of conference space
  • 2321 sq m of conference space
  • Built in 1984
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
The Westin San Antonio North offers 326 accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. 42-inch LCD televisions come with cable channels.

Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves, refrigerators, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Languages

English, Spanish

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Property amenities

Family friendly

  • In-room crib
  • Indoor pool
  • Microwave on request
  • Outdoor pool
  • Refrigerator on request

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 10.83 per night)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 18.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible bathtub
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Grab bar in bathtub (36 inches high)
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch LCD TV with cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request
  • Room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per stay.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per stay
  • Destination fee: USD 0.75 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 18.95 per person
  • Self parking fee: USD 10.83 per night
  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Omni San Antonio
Omni Hotel Colonnade
Omni Hotel Colonnade San Antonio
Omni Hotel San Antonio Colonnade
Omni San Antonio
Omni San Antonio Colonnade
Omni San Antonio Hotel
Omni San Antonio Hotel Colonnade
San Antonio Colonnade
San Antonio Omni Colonnade Hotel
Omni Colonnade
The Westin Antonio Antonio
San Antonio Colonnade Hotel
The Westin San Antonio North Hotel
Omni San Antonio Hotel at the Colonnade
The Westin San Antonio North San Antonio
The Westin San Antonio North Hotel San Antonio

The Westin San Antonio North Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 626 out of 1024 reviews
Rating 8 - Good. 168 out of 1024 reviews
Rating 6 - Okay. 113 out of 1024 reviews
Rating 4 - Poor. 55 out of 1024 reviews
Rating 2 - Terrible. 62 out of 1024 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Elegant

The corner room 714 was stunning! I loved my elegant surroundings!
Stayed 2 nights in Apr 2025

4/10 Poor

lawrence

Travelled with family
Disliked: Amenities, property conditions & facilities
This hotel used to be a super nice Omni. In every respect it is more than clear it is no longer the excellent hotel we loved in the past. Too bad. Marriott will milk the last drop of profit and flip it to someone else. I hate it when good hotels turn into a shadow of their former glory.
Stayed 1 night in Apr 2025

6/10 Okay

adriana

Travelled with pets, Travelled with partner
Disliked: Staff & service, property conditions & facilities
I always stay at the Westin but I will be staying at another hotel next time. The older lady in the front desk was kinda rude, the mattress was horrible. I had to sleep in the floor because the mattress would sink in.
Stayed 2 nights in Apr 2025

10/10 Excellent

Abigail

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Isabel

Travelled with partner, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Apr 2025

10/10 Excellent

Claudio

Liked: Cleanliness, staff & service, property conditions & facilities
Property was great
Stayed 1 night in Apr 2025

10/10 Excellent

Ricardo

Travelled with partner
Liked: Amenities
I liked everything
Stayed 3 nights in Apr 2025

4/10 Poor

Roberta

Travelled with family
Disliked: Property conditions & facilities, room comfort

Not good

The first impression is a bit run down. Bedspread was snagged and paper thin. Robe but no q tips, no shower cap, no extra blankets, no slippers. In room coffee maker was good. Reception desk was good and got me checked in quickly. I did try to call several times to ask for a wellness check to the next room because I could hear the alarm signal for almost an hour but no one answered. Room was moderately quiet except for highway traffic and voices in the parking lot. I could hear the parking lot from the 15th floor. My 15th floor suite was Dark. Even during the day it’s just a lot of dark furniture and dark carpet. The suite area was a section of the room with out the benefit of windows , so imagine a very dark space and just a lamp. The entire property is out dated styles and chipped fixtures and a big broken fountain near the main lobby entrance. Desk and chair are not ergonomic or even comfortable and definitely not ready to work for any duration of time.
Stayed 3 nights in Apr 2025

6/10 Okay

Garry

Liked: Staff & service, amenities
The shower needed regrouting with loose tiles. The bathroom needed sweeping. I enjoy the security, and professional staff.
Stayed 1 night in Apr 2025

10/10 Excellent

Branden

Stayed 3 nights in Mar 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Apr 2025

6/10 Okay

MANE MainAcct

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Its ok but lil old
Stayed 1 night in Apr 2025

6/10 Okay

Kristina

Travelled with partner, Travelled with group
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Needs a remodel. Very dated. Lighting is too dark. Its fixtures seems like the 80s. Bathroom floor tile was cracked and the carpet was dingy.
Stayed 1 night in Apr 2025

10/10 Excellent

Holmes

Stayed 3 nights in Mar 2025

10/10 Excellent

Desirae

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Lakeisa S

Travelled with family
Liked: Staff & service
It's older
Stayed 1 night in Mar 2025

4/10 Poor

CELIA

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Outdated. Worse staff ever!
Stayed 4 nights in Mar 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

kevin

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

judith

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Didn't clean the room during my stay
Stayed 2 nights in Mar 2025

10/10 Excellent

Leigh, San Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Rafael

Stayed 1 night in Mar 2025

2/10 Terrible

Mike

Disliked: Cleanliness, property conditions & facilities, room comfort

It IS your Grandfather’s hotel!

2-star hotel for a 4-star price. Room decor was antiquated, shower had slow drain, mattress/pillows were shot, random hairs about the room. Appearance says a remodel is two decades overdue. Could have stayed at much nicer accommodations in the city for 25% less, but thought the Westin name would mean a 4-star hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very professional and courteous. Great Hotel.
Stayed 2 nights in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025