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The Westin San Antonio North

Property class: 4
4-star hotel in Vance Jackson

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Photo gallery for The Westin San Antonio North

Indoor pool, outdoor pool
Exterior
Meeting facility
Meeting facility
Meeting facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Air conditioning

Explore the area

View in a map
9821 Colonnade Blvd, San Antonio, TX, 78230
  • Place, The San Antonio Art Institute
    ‪7 min walk‬
  • Place, Huebner Oaks
    ‪1 min drive‬
  • Place, USAA Corporate Office Headquarters
    ‪2 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪10 min drive‬

Room options

View all photos for Executive Room, 1 King Bed with Sofa bed

Executive Room, 1 King Bed with Sofa bed | Living area

Executive Room, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(20 reviews)
  • 38 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

8.8 out of 10
Excellent
(135 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

8.6 out of 10
Excellent
(99 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

San Antonio

Vance Jackson stay.Your stay at this Vance Jackson hotel places you within 9 miles (15 km) of Six Flags Fiesta Texas and The Shops of La Cantera. San Antonio Zoo and Aquarium is within 9 miles (15 km) and River Walk is within 12 miles (20 km).

What's nearby

  • The San Antonio Art Institute - 7 min walk - 0.6 km
  • Huebner Oaks - 1 min drive - 2.3 km
  • Kindred Hospital San Antonio - 1 min drive - 2.3 km
  • Regal Huebner Oaks - 2 min drive - 3.0 km
  • USAA Corporate Office Headquarters - 2 min drive - 2.7 km

Getting around

  • San Antonio Station - 15 min drive
  • San Antonio International Airport (SAT) - 15 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Wurzbach Ice House - ‬8 min walk
  • ‪Mama Margies Mexican Restaurant - ‬9 min walk
  • ‪Pappasito's Cantina - ‬10 min walk
  • ‪Dutch Bros Coffee - ‬9 min walk

About this property

The Westin San Antonio North

4-star hotel in Vance Jackson
The Westin San Antonio North offers its guests an indoor pool, an outdoor pool, a hot tub, and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

You'll find a 24-hour business center on site. Event space at this hotel measures 24979 square feet (2321 square meters) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly The Westin San Antonio North. Parking is available for a fee.

This 4-star San Antonio hotel is smoke free.

  • 1 building
  • 326 guestrooms or units
  • 19 levels
  • 24979 sq ft of conference space
  • 2321 sq m of conference space
  • Built in 1984
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
The Westin San Antonio North offers 326 accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. 42-inch LCD televisions come with cable channels.

Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves, refrigerators, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room crib
  • Indoor pool
  • Microwave on request
  • Outdoor pool
  • Refrigerator on request

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 10.83 per night)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 18.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible bathtub
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Grab bar in bathtub (36 inches high)
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch LCD TV with cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request
  • Room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per stay.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per stay
  • Destination fee: USD 0.75 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 18.95 per person
  • Self parking fee: USD 10.83 per night
  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Omni San Antonio
Omni Hotel Colonnade
Omni Hotel Colonnade San Antonio
Omni Hotel San Antonio Colonnade
Omni San Antonio
Omni San Antonio Colonnade
Omni San Antonio Hotel
Omni San Antonio Hotel Colonnade
San Antonio Colonnade
San Antonio Omni Colonnade Hotel
Omni Colonnade
The Westin Antonio Antonio
San Antonio Colonnade Hotel
The Westin San Antonio North Hotel
Omni San Antonio Hotel at the Colonnade
The Westin San Antonio North San Antonio
The Westin San Antonio North Hotel San Antonio

Frequently asked questions

How close is The Westin San Antonio North to the airport?

The Westin San Antonio North is 9.5 mi (15-min drive) away from the San Antonio International Airport (SAT) airport, the closest popular airport to the property.

How much does it cost to stay at The Westin San Antonio North?

As of Apr 28, 2026, prices found for a 1-night stay for 2 adults at The Westin San Antonio North on May 10, 2026 start from CA $138, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Westin San Antonio North have an airport shuttle?

Airport shuttle services are not available at The Westin San Antonio North.

Does The Westin San Antonio North offer free breakfast?

Free breakfast isn’t provided at The Westin San Antonio North, but buffet breakfast is offered for a fee of USD 18.95 per person. It's available every day from 6:30 AM to 11:00 AM.

Is there a casino at The Westin San Antonio North?

No, there is no casino at this hotel.

What time is check-in at The Westin San Antonio North?

Check-in start time: 4:00 PM; Check-in end time: anytime. Early check-in costs USD 50.00 (subject to availability).

Is there free parking at The Westin San Antonio North?

Free parking is not available at this hotel. Self parking is available for USD 10.83 per night.

Does The Westin San Antonio North have a pool?

The Westin San Antonio North features an indoor pool and an outdoor pool. Guests can enjoy pool access from 6:00 AM to 10:00 PM.

Does The Westin San Antonio North have a restaurant?

Yes, there is a restaurant on site.

Does The Westin San Antonio North have a spa?

There are no spa services available at this hotel.

How close is The Westin San Antonio North to downtown San Antonio?

The Westin San Antonio North is 8.8 mi away from San Antonio.

The Westin San Antonio North Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 846 out of 1365 reviews
Rating 8 - Good. 222 out of 1365 reviews
Rating 6 - Okay. 142 out of 1365 reviews
Rating 4 - Poor. 76 out of 1365 reviews
Rating 2 - Terrible. 79 out of 1365 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

Gabriel

Business traveller
Liked: Cleanliness, amenities
Disliked: Staff & service
Room heater did not work in room 705 and i previously stayed there the week prior and the heater in room 909 also did not work. Ive been staying at that hotel since 2015 and its been a while since the south exit and entrance door always takes a while before it lets you out.
Stayed 1 night in Jan 2026

10/10 Excellent

Rafael

Stayed 1 night in Jan 2026

10/10 Excellent

Jeffrey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice rooms
Stayed 2 nights in Jan 2026

10/10 Excellent

Octavia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel in a a great location, hotel staff was very courteous and friendly we even got a room upgrade. Lots of amenities on site, gym, pool in and out and sauna. The rooms, bathrooms and furniture are a bit outdated but it was still cozy, could use a bit more cleaning but we do a deep clean any way wherever we stay. The hotel is walking distance to store and lots of restaurants and there is a bar and restaurant on site with an ice cream machine near the gym. We felt safe and we where at peace staying at the Westin we will stay again if ever we visit again.
Stayed 3 nights in Jan 2026

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2026

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2026

6/10 Okay

Kyle

Travelled with family
Liked: Cleanliness, amenities
Have all the elevators fully functioning, replace light bulbs in lamps, don’t allow routine maintenance in rooms above guests before 10:00, better lighting for the parking lot- KEEP FRONT LOBBY STAFF they were great.
Stayed 3 nights in Jan 2026

6/10 Okay

Mihaela

Business traveller
Disliked: Amenities
Staff was average, to be honest. Carpets not very clean in the room and hallways. The fan in the room, even on low, was so strong and noisy that I could not use the heating overnight. No fan in hte bathroom, which was odd to sayyhe least, especially at a Westin. Not many offerings at the restaurant. Elevetors looked run down. I stayed at MUCH better and pleasant Westin hotels in the past.
Stayed 1 night in Jan 2026

4/10 Poor

quamaar

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
the room smelled bad, it has old carpet that holds a stinch and filth i dont see hpw any hptel still has carpet wspecially 30yr old carpet.the hotel is out dated old and not cared for
Stayed 2 nights in Jan 2026

8/10 Good

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Clean room n courteous staff Indoor n outdoor pool
Stayed 1 night in Dec 2025

10/10 Excellent

lisa

Stayed 1 night in Jan 2026

10/10 Excellent

Monique

Stayed 1 night in Dec 2025

10/10 Excellent

brent

Stayed 4 nights in Dec 2025

10/10 Excellent

Thimas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the clean spacey room
Stayed 1 night in Jan 2026

6/10 Okay

Susan

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
There was no free breakfast 24.50 a person plus had to pay 10.00 parking each day
Stayed 2 nights in Jan 2026

8/10 Good

Breyon

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room was good. Would stay again my loved the pool area
Stayed 1 night in Dec 2025

10/10 Excellent

Mike

Stayed 1 night in Jan 2026

2/10 Terrible

Mani

Disliked: Cleanliness, amenities, property conditions & facilities
No standard of a Westin brand. Sorry
Stayed 1 night in Jan 2026

10/10 Excellent

Joshimar

Stayed 1 night in Dec 2025

10/10 Excellent

Hector, Kingwood

Stayed 1 night in Dec 2025

2/10 Terrible

alejandro

Disliked: Amenities, property conditions & facilities
Stayed on floor 14, couldn't shower as the water was extremely hot, it very outdated bathroom, tried setting it as cold as possible, and it was still boiling.
Stayed 1 night in Jan 2026

4/10 Poor

Stephanie

I stayed at the Westin Colonnade in San Antonio and overall had a good experience, especially considering the price point. The hotel and my room were very clean, which I really appreciated. However, I did notice graffiti carved into the elevator walls, which took away from the otherwise well-kept appearance. The room itself was clean and comfortable, but the bathroom was very outdated and in serious need of a refresh. One concern was that the additional security lock inside my room was broken. Fortunately, I travel with my own security lock and alarm, but this is something the hotel should address for guest safety. That said, the customer service was excellent—friendly, attentive, and professional throughout my stay. Overall, despite a few maintenance and update issues, this hotel offers great service and good value for the price.
Stayed 2 nights in Jan 2026

8/10 Good

Rose

Love it
Stayed 3 nights in Dec 2025

10/10 Excellent

Osvaldo

Liked: Cleanliness, staff & service, amenities
Amazing staff
Stayed 1 night in Dec 2025

6/10 Okay

Josefina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice, but the staff could be more attentive
Stayed 1 night in Nov 2025