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4.6 out of 5

"I was arriving after traveling through Central America and Mexico for 12 months. This was the perfect place to decompress and relax. Extremely clean, ... " More

By a verified traveller on Sun 01 Sep 2019

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Hotel Description

3-star hotel near North Star Mall

Close to airport

Your stay at this North San Antonio - SAT hotel places you within 3 miles (5 km) of North Star Mall and Quarry Golf Club. San Antonio Zoo and Aquarium and Fort Sam Houston are also within 6 miles (10 km).

Free perks

This hotel features an outdoor pool and a fitness center. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Free perks include buffet breakfast, free self parking, and an area shuttle.

Free Internet, kitchens

The 106 guestrooms feature free WiFi and free wired Internet, flat-screen TVs with cable channels, and kitchens with refrigerators, microwaves, and dishwashers. Other amenities include pillowtop beds, coffee/tea makers, and hair dryers.

Studio, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
C$116* Per night/room 5 Jun. - 6 Jun.

Studio, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, Multiple Beds

Bed Count 2 Full Beds Maximum Occupancy 6 Max

TownePlace Suites by Marriott San Antonio Airport ratings based on 20 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for TownePlace Suites by Marriott San Antonio Airport

Everyone (11)
5 out of 5
I was arriving after traveling through Central America and Mexico for 12 months. This was the perfect place to decompress and relax. Extremely clean, very comfortable bed and pillows, and hot water. I wish I could live here permanently.

Posted by on 1 Sep. 2019

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Comment from Hotel Management

1 Sep. 2019 by General Manager

Dear Guest, it was a pleasure reading your review of Towneplace Suites San Antonio Airport. We have an exceptional team whose top priority is making sure every guest is comfortable and feels at home. We will enjoy sharing your compliments with each of them. We are grateful for the fabulous remarks, and we look forward to your next trip to San Antonio. Sincerely, Enrique Guadarrama, General Manager

4 out of 5
Close to airport. Just seems to be showing its age a bit

Posted by on 31 Aug. 2019

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Comment from Hotel Management

31 Aug. 2019 by General Manager

Dear Guest, thank you for sharing your kind review for Towneplace Suites San Antonio Airport. We are pleased to know our proximity to the airport made your stay more convenient. We value your feedback and hope the positive aspects of your visit will make your stay with us in the future Sincerely, Enrique Guadarrama, General Manager

5 out of 5
Everything was perfect! The room was clean, the check in time was less than 3 mins and the breakfast was great! We loved the pool as well, it was clean and a great size.

Posted by on 22 Jul. 2019

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Comment from Hotel Management

23 Jul. 2019 by General Manager

Dear Guest, thank you for the generous rating and for your comments regarding your time at Towneplace Suites San Antonio Airport. Our goal is to make every guest feel welcome and comfortable their entire visit, and we are pleased to know your experience with us met these expectations. We look forward to serving you again the next time you are in the San Antonio area. Sincerely, Enrique Guadarrama, General Manager

5 out of 5
Breakfast was awsome, would recommend anyone to stay here

Posted by on 11 Jun. 2019

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Comment from Hotel Management

11 Jun. 2019 by General Manager

Dear Guest, thank you for staying at Towneplace Suites San Antonio Airport. We are delighted you had a great time here and that you enjoyed the delicious breakfast we serve. We appreciate you recommending us and look forward to welcoming you again soon. Sincerely, Enrique Guadarrama, General Manager

5 out of 5

Posted by on 18 Jan. 2019

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Comment from Hotel Management

19 Jan. 2019 by General Manager

Dear Guest, thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at TownePlace Suites San Antonio Airport. Sincerely, Enrique Guadarrama, General Manager

4 out of 5
Nice hotel and very accommodating. No surprises everything was just as advertised and I liked that. The TownPlace by Marriott seems to cater to mostly business clients so my family had the pool to ourselves for three days. The breakfast: biscuit gravy, eggs, waffles, sausages, coffee, tea, milk, cereal, muffins was decent. The room was a comfortable size for a family of 3 and it was clean.

Posted by , from OR on 31 Aug. 2018

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Comment from Hotel Management

31 Aug. 2018 by Enrique

We appreciate the glowing comments you gave our hotel on your recent visit. Thank you for choosing to stay with us during your travels, there are many choices in the area and we appreciate your business.

5 out of 5
Good location. Close to most touristy spots as well as the airport.

Posted by on 28 Mar. 2018

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Comment from Hotel Management

29 Mar. 2018 by Enrique

Thank you for taking the time to review your hotel experience.

5 out of 5

One of best ever hotel.

I can not say enough good things about our stay at TownePlace. It started before we ever arrived. I called ahead with questions and David was so nice, giving me not only what I asked for, but added information that would be helpful during our stay. Then James was so friendly and helpful in the afternoon after our arrival. The staff could not have been any more impressive. Everyone was friendly, smiling and asking if they could be of help, from the maintenance man to the breakfast staff made us feel welcome. The management of this hotel should be proud.

Posted by on 20 Feb. 2018

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Comment from Hotel Management

21 Feb. 2018 by Enrique

Thank you for recognizing the great level of service provided by our staff, we take great pride in our associates. We hope your travels bring you back into the area and that you will choose to stay with us again

5 out of 5

Stay was great

Staff was professional, friendly, and attentive, room was clean and Comfortable, breakfast was really delicious along w coffee.. Would be nice if they added a few diabetic free foods and condiments like sugar free syrup and light yogurts.. Etc...

Posted by , from Dallas texas on 1 Jun. 2017

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4 out of 5

TownPlace Suites is the place to be!

Pros: Convenience to local attractions, cleanliness of the facility and our room, pet friendliness,
Cons: More options for breakfast, notify customers sooner via email or via websites even if they did not book through their site.
Location: Location is great - Alamo Drafthouse, Six Flags, Mall, LOL Comedy Club,
I really enjoyed this hotel for its cleanliness, service, and convenience to some of the local attractions. Everything that we wanted to do was only 10 minutes or less from this location. For this to be a pet friendly place, it was very clean. I have been to many pet friendly hotels and the same cannot be said. If I have something to critique, it would be that this hotel doesn't do a very good job of notifying its customers of charges, etc. It may be that when I was checking in, I may not have heard everything regarding the charges, but it would be nice to know information up front on the website or via email before getting to the hotel to be notified of the additional charges. It would also be nice to know of renovations that are going on before check in. Honestly, the hotel doesn't really give you a choice to decide if you want to stay by telling you right before you check in that there are renovations. You pretty much have to stay there because you weren't notified much sooner. The manager mentioned that they tried calling everyone to notify, but I definitely was not notified, so an email would've been nice. Overall though, I think my experience at this hotel was pleasant. I would definitely stay here again if we decide to stay in San Antonio again. At least next time, I will know what to expect.

Posted by , from Houston, TX on 8 Sep. 2015

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About the TownePlace Suites by Marriott San Antonio Airport

Location 214 N.E. Loop 410, San Antonio, TX 78216

Property Features

TownePlace Suites by Marriott San Antonio Airport offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi and wired Internet. There's an onsite 24-hour business center. Free breakfast is served daily. A roundtrip airport shuttle (available 24 hours) and an area shuttle are free. Barbecue grills, a vending machine, and a picnic area are also featured at the business-friendly TownePlace Suites by Marriott San Antonio Airport. Free self parking is available. This 3-star San Antonio hotel is smoke free.

  • 106 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Convenience store
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Kitchen
  • Free area shuttle
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Long-term parking (surcharge) , Free self parking

Transport

  • Airport: San Antonio, TX (SAT-San Antonio Intl.) (2.8 km / 1.7 mi)
  • Property shuttles: Free airport shuttle and area shuttle
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

TownePlace Suites by Marriott San Antonio Airport offers 106 air-conditioned accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with refrigerators, microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This San Antonio hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • In-room kitchen
  • Pillowtop beds
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 6 AM to 9 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details.

Airport transportation is offered 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 100 per accommodation, per stay
  • Weight limit: 30 lbs

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • UnionPay
  • No rollaway/extra beds available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per accommodation, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Marriott San Antonio Airport
  • Marriott TownePlace Suites San Antonio Airport
  • TownePlace Suites Marriott Hotel San Antonio Airport
  • TownePlace Suites Marriott San Antonio Airport
  • TownePlace Suites Marriott San Antonio Airport Hotel
  • TownePlace Suites by Marriott San Antonio Airport Hotel
  • TownePlace Suites by Marriott San Antonio Airport San Antonio

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.