4.0 out of 5

"Best hotel I've stayed in a long time. The staff was super friendly and very helpful. Very clean and up to date. Great amenities. Within walking dis ... " More

By a verified traveller on Sat 18 Aug 2018

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Hotel Description

4-star spa hotel near Petco Park

Oceanside stay

At this Gaslamp Quarter hotel, you'll be well placed to visit Petco Park and San Diego Convention Center, both within a 5-minute walk. Also, Westfield Horton Plaza is within half a mile (1 km) and Seaport Village is within 2 miles (3 km).

Full-service spa, dining

This smoke-free hotel features a full-service spa, a nightclub, and 3 restaurants. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. With 2 coffee shops/cafés, poolside bar, and bar/lounge, there are plenty of spots to dine and unwind.

Free WiFi, plasma TVs

Boasting comforts like premium bedding and down comforters, the 420 guestrooms also offer free WiFi and 24-hour room service. Plasma TVs, minibars, and free local calls are also available.

Studio, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
C$326 per night

Suite (Woodstock)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room (Queen Queen Studio)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed (Studio - 1 King)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed (Hard Rock)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hard Rock Hotel San Diego ratings based on 79 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hard Rock Hotel San Diego

Everyone (21) Couples (2) Business (1) Family (2)
4 out of 5
We did enjoy our stay. Great hotel in a great location.

Posted by , from Vancouver, BC on 17 Jun. 2019

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Comment from Hotel Management

18 Jun. 2019 by Manager

Dear Kelvin, we are so pleased you enjoyed your Hard Rock experience. Our amazing location in the heart of San Diego is sure to entertain. Thanks for being our guest and we hope to see you back for a visit soon! Kevin A. Manager

5 out of 5
Classy and fun place to stay. We really liked the location right on the edge of the Gaslamp Quarter. There was so much within walking distance. We also liked the 207 bar and MaryJane's. We got great service from everyone who helped us, from the parking valet all the way to checkout. It was lively during the day, but quieted down for sleeping hours.

Posted by , from Carver, MN on 9 Jul. 2019

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Comment from Hotel Management

10 Jul. 2019 by Manager

Hey there bluerider, we are so thrilled with the excellent service you received from all our staff. Thank you for making the most of your trip by visiting our fun dining venues and exploring the surrounding areas. We are a lively hotel but also offer some peak relaxation opportunities as well. Please come back to see us at the Hard Rock San Diego and safe travels! Kevin A. Manager

4 out of 5

Posted by on 7 Jul. 2019

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Comment from Hotel Management

8 Jul. 2019 by Manager

Thanks for sharing your rating with us. Our crew at the Hard Rock San Diego are dedicated to your happiness and we are pleased you left us with a great overall experience. Hurry back and thank you for being our valued guest! Kevin A. Manager

5 out of 5
Everything was great. From arrival to the check out.

Posted by on 5 Jul. 2019

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Comment from Hotel Management

6 Jul. 2019 by Manager

Thanks for the terrific review! We love what we do at the Hard Rock Hotel, and we can't thank you enough for recommending us! We hope you will stay with us again on your next trip to San Diego! Kevin A. Manager

5 out of 5

Posted by on 5 Jul. 2019

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Comment from Hotel Management

6 Jul. 2019 by Manager

Thank you for choosing to stay with us! We're thrilled you loved your stay at Hard Rock Hotel San Diego! Fantastic vacations rock, and we're happy you chose us to be a part of yours. Please come back soon. Kevin A. Manager

3 out of 5
Parking was $50 per night with no alternatives. No breakfast with stay. Location was excellent. No pool the night we stayed because of a private party

Posted by on 2 Jul. 2019

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Comment from Hotel Management

3 Jul. 2019 by Manager

Thank you for taking the time to share your experience with us. We are pleased our prime location was perfect for your travel plans, but we are sorry a few amenities were missing from your experience. Please call ahead next time and we can confirm any private parties that may be scheduled. We want you to have the best experience possible on your next visit. Thank you for being our guest. Kevin A. Manager

1 out of 5
Booked a regular suite through travelocity and when I got here, I paid an extra $280 for an upgrade. My room for one night in a Rock Star Suite was $720. When we finally got settled into the room after checking in and leaving to roam the city, we realized that the tubs jets were going off on some weird timer every 20 minutes. I’m addition to the tub issue, they upgraded us to a room that was right above their party area and the screaming and wall banging was so loud that even when we turned the tv up to the highest volume, we still couldn’t drown out the noise. I called down to the front desk and got a hold of a man named Toms who happened to be their manager. I explained the issue and his response was that he can either send ear plugs up or he can cancel my reservation and we can leave. Now, keep in mind that I’m a customer who has just forked over $720 to stay in this hotel, it is 12:30am and he is suggesting that if I don’t like the solution of using ear plugs (which I couldn’t use anyway because of a medical condition) then he can just cancel my reservation and we can find a different hotel. We live hours away so unfortunately we couldn’t just leave but we will be speaking with the GM, Gaevin, tomorrow morning. Don’t bother staying here. They do not care about their customers.

Posted by , from Chino, CA on 30 Jun. 2019

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Comment from Hotel Management

1 Jul. 2019 by Manager

Thank you KattLuna, we appreciate you taking the time to share your feedback with our General Manager, yesterday. We work very hard to provide an amazing experience for all of our guests. We are sorry your's was not perfect but we do look forward to welcoming you back in the near future. Kevin A. Manager

5 out of 5

Posted by on 23 Jun. 2019

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Comment from Hotel Management

23 Jun. 2019 by Manager

Thank you for being our guest at the Hard Rock Hotel San Diego and for rating your experience. We are so glad to know your expectations were met and that you thoroughly enjoyed your visit! We are grateful for your five-star review and we hope to welcome you back soon. Kevin A. Manager

5 out of 5
Everything is at the vicinity. No need to drive around to get food or grocery (if we have to).

Posted by on 25 Mar. 2019

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Comment from Hotel Management

26 Mar. 2019 by Manager

Hey there Guest, thanks for the great five-star rating of your Hard Rock San Diego experience. We love that our location rocked and that you had a great time with us! Hurry back, we miss you already! Kevin A. Manager

5 out of 5
Great hotel in a perfect location. Easy walk to bars, restaurants, and the harbor. Room was fantastic with a nice deck offering great views of the city and harbor. Woodstock Suite was big enough to host a small party with a few friends.

Posted by , from Baltimore MD on 28 Jan. 2019

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Comment from Hotel Management

28 Jan. 2019 by Manager

Hey there B-Rad, thanks for the amazing review! It's great to know you loved our spacious Woodstock Suite and had a great time entertaining friends. Thanks again for the review, and all of us at the Hard Rock Hotel San Diego hope you come back soon! Kevin A. Manager

About the Hard Rock Hotel San Diego

Location 207 5th Ave, San Diego, CA 92101

Property Features

Hard Rock Hotel San Diego offers its guests a full-service spa, an outdoor pool, and a spa tub. There are 3 restaurants and 2 coffee shops/cafés on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. There's an onsite 24-hour business center. Event space at this hotel measures 40000 square feet (3716 square meters) and includes conference space. A nightclub, a 24-hour fitness center, and a sauna are also featured at the business-friendly Hard Rock Hotel San Diego. Parking is available for a fee. This 4-star San Diego hotel is smoke free.

  • 1 building
  • 420 guestrooms or units
  • 12 levels
  • 3 dining venues
  • 2 coffee shops
  • 40000 sq ft of conference space
  • 3716 sq m of conference space
  • Built in 2007
  • Dining venue
  • Nightclub
  • Bar by the pool
  • Bar or lounge
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Refrigerator (on request)
  • Microwave (on request)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: San Diego, CA (SAN-San Diego Intl.) (5.5 km / 3.4 mi)
  • Train station: San Diego Santa Fe Depot (1.9 km / 1.2 mi)
  • Metro station: Gaslamp Quarter Station (0.1 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hard Rock Hotel San Diego offers 420 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature down comforters and premium bedding. Plasma televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers. This San Diego hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves, refrigerators, and in-room massages can be requested. Housekeeping is provided daily.

  • Minibar
  • In-room dining (24 hours)
  • Plasma television
  • Premium channels
  • Refrigerator available
  • Microwave available
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower
  • Housekeeping (daily)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily.

Nobu - This fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar.

MaryJanes - This diner serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

24-hour room service is available.

Spa Services

  • Number of treatment rooms 5
  • Couples treatment rooms
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Thai massage
  • Minimum age to access spa is 16
  • Massages

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 4 PM
  • Minimum check-in age is 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per stay.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 49 per night (in/out privileges)
  • Refrigerator fee: USD 25.00 per night
  • In-room microwave fee: USD 25.00 per night
  • Rollaway bed fee: USD 30.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

You should know

  • Pool access available from 8 AM to 8 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.