Auberge de jeunesse pour adultes seulement prĂšs de Presidio de San Francisco
Samesun San Francisco - Hostel offers its guests a vending machine, multilingual staff, and a fireplace in the lobby. WiFi is free in public spaces. Samesun San Francisco - Hostel also features an elevator and a water dispenser. Self parking is free. A complete renovation of Samesun San Francisco - Hostel was completed in June 2021.
I enjoyed that I could park the car free of charge and explore the city on foot the next day. Nice view of GGB in the evening sun from the balkony.
Kind staff. Would definetly book again if I travel by car.
Points faibles : Service et personnel, confort de la chambre
Hostel got hostile
It's a shame because everything was good until a guy came into the room one afternoon and got ugly.
I was in my bed when I heard the door open and footsteps. Someone I've never seen before walked in fast to my bed and started talking very loudly "YOU TOLD HOUSEKEEPER NOT TO TOUCH ANYTHING SHE CAN'T CLEAN THE ROOM YOU'RE NOT ALLOWED TO DO THAT" blah blah. I was shocked, I was trying to say it's not true let's talk to the house keeper together but he kept yelling at me. First of all, I didn't say that to the housekeeper when she came to change the linen in a bed. She looked confused when she saw suitcase by the bed. I told her that guest came last night and hasn't checked out. They don't change sheets every night unless you've checked out or stayed certain number of nights. But no matter what, the hostel should have policy about how to enter a room when a guest is in there, like knocking on the door, saying who you're, what you're doing here, etc. Regardles what he thought I said to the housekeeper, it's not ok to bust into the room like that and accuse me so hostilely off the bat. Also it's a female dorm. So I said this is female dorm it's not ok you came in without permission, are you female? He was like I'm the general manager here I can go in wherever I want. He was yanking a key fob in my face. It's like watching Trump throwing a temper tantrum screaming "I'm the President!".
Can't finish review because word limit. But have phone with you be ready to record anytime.
This is mine and my partnerâs second time staying at Samesun SF and weâve always looked forward to staying here and greeted by hospital staff and housekeeping. The location is awesome, the room is spacious plus clean and nothing beats that balcony view of the Golden Gate Bridge and people watching the city life.
Weâve never had issues with the hotel and staff but our last evening of our four-night stay got confusing. We got into a car accident that didnât allow us to get back to the hotel till 1:45AM. All of the parking spots were full so we asked Darren at the front desk for suggestions of what to do. Sadly, he was very cold and offered minimal help and gave us suggestions that would make us pay for $30 parking across town, and then weâd have to find additional transportation to get back/to the hotel.
When we asked what guests can to do in situations of the parking-lot filling up, he only gave us the one idea above and left it at that. We ended up calling other hotels within walking distance asking if we can park the car for a few hours and gratefully found a place down the block.
In all, we would come and stay at Samesun SF again because I know that was just one instance. But coming home after a few days from this trip, this interaction really stuck with us. I figured to say some customer-service empathy at the time would have been good enough at those late hours.