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Holiday Inn Express San Juan Condado by IHG

3.5 star property
3.5-star hotel near Casino del Mar at La Concha Resort

Choose dates to view prices

Photo gallery for Holiday Inn Express San Juan Condado by IHG

Beach nearby, sun loungers, beach umbrellas, beach towels
Exterior
Outdoor pool, open 8:00 AM to 11:00 PM, sun loungers
Standard Room, 2 Queen Beds
Interior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
1 Mariano Ramirez Bages, San Juan, 00907
  • Place, Atlantic Beach
    ‪3 min walk‬
  • Place, Casino del Mar at La Concha Resort
    ‪5 min walk‬
  • Place, Condado Beach
    ‪13 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(86 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(7 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(19 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(68 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout drapes

Standard Room

8.6 out of 10
Excellent
(32 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Twin Bed

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About the area

San Juan

Condado stay.Within a 15-minute walk of this Condado hotel, you'll find Casino del Mar at La Concha Resort and Condado Beach. Pan American Pier and Puerto Rico Convention Center are also within 2 miles (3 km).

What's nearby

  • Parque La Ventana al Mar - 1 min walk - 0.2 km
  • Atlantic Beach - 3 min walk - 0.3 km
  • Casino del Mar at La Concha Resort - 5 min walk - 0.5 km
  • Condado Beach - 13 min walk - 1.1 km
  • Puerto Rico Convention Center - 4 min drive - 2.7 km

Getting around

  • Domenech Station - 7 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 27 min drive

Restaurants

  • ‪El Refrán - ‬5 min walk
  • ‪Kāne - ‬2 min walk
  • ‪Waffler Avenue - ‬3 min walk
  • ‪Tacos & Tequila - ‬4 min walk
  • ‪Stk - ‬2 min walk

About this property

Holiday Inn Express San Juan Condado by IHG

3.5-star hotel near Casino del Mar at La Concha Resort
Holiday Inn Express San Juan Condado by IHG offers its guests an outdoor pool, a hot tub, and a 24-hour fitness center. WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is available daily. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Express San Juan Condado by IHG. For a fee, parking is available. A complete renovation of Holiday Inn Express San Juan Condado by IHG was completed in December 2022.

This 3.5-star San Juan hotel is smoke free.

  • 1 building
  • 114 guestrooms or units
  • 7 levels
  • Full breakfast (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • ATM
  • Elevator
  • No smoking on site
Holiday Inn Express San Juan Condado by IHG offers 114 accommodations with safes and coffee/tea makers. 52-inch Smart televisions come with premium cable channels and Netflix. Refrigerators and microwaves are provided. Bathrooms include showers and hair dryers.

This San Juan hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 33.45 per night; includes in/out privileges)

Food and drink

  • Free full breakfast available daily 6:30 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (36 inches high)
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)

Room amenities

Entertainment

  • 52-inch smart TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per accommodation, per stay
  • Resort fee: 20 percent of room rate
The resort fee includes:
  • Beach access
  • Beach loungers
  • Beach towels
  • Business center/computer access
  • Faxes
  • Fitness center access
  • In-room coffee
  • In-room safe
  • Newspaper
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 33.45 per night (in/out privileges)
  • Rollaway bed fee: USD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 8:00 AM to 11:00 PM.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel San Juan Plaza
San Juan Plaza
San Juan Plaza Hotel
Holiday Inn Express San Juan Condado Hotel
Holiday Inn Express Condado Hotel
Holiday Inn Express San Juan Condado
Holiday Inn Express Condado
Holiday Inn Express San Juan Hotel San Juan
Holiday Inn San Juan
San Juan Holiday Inn
Holiday Inn Express Puerto Rico
Express Juan Condado By Ihg
Holiday Inn Express San Juan Condado
Holiday Inn Express San Juan Condado by IHG Hotel
Holiday Inn Express San Juan Condado an IHG Hotel
Holiday Inn Express San Juan Condado by IHG San Juan
Holiday Inn Express San Juan Condado by IHG Hotel San Juan

Holiday Inn Express San Juan Condado by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 568 out of 1014 reviews
Rating 8 - Good. 244 out of 1014 reviews
Rating 6 - Okay. 115 out of 1014 reviews
Rating 4 - Poor. 43 out of 1014 reviews
Rating 2 - Terrible. 44 out of 1014 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

JONATHAN, Davenport

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Value for the money.
Stayed 5 nights in Oct 2025

6/10 Okay

Miguel

Travelled with partner
Liked: Cleanliness, property conditions & facilities
No so good, find something else
Stayed 3 nights in Oct 2025

10/10 Excellent

Sheree

Stayed 4 nights in Oct 2025

10/10 Excellent

Terrence

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast besides the pork and very clean
Stayed 3 nights in Oct 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone who worked at this facility were friendly. Dennis greeted us in the morning and made sure we were taken care of. If something was wrong Dennis would follow up midday to make sure everything was taken care of. I really appreciated that.
Stayed 4 nights in Oct 2025

6/10 Okay

Arshea

Stayed 3 nights in Oct 2025

10/10 Excellent

PANNA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Room was comfortable. Breakfast was good. I would stay again if visiting San Juan. Safe area to walk at night. Many options for dinner in walking distance.
Stayed 1 night in Oct 2025

8/10 Good

Kenneth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Room 309: The television went "dark" every few minutes. The AC unit was pretty noisy.
Stayed 2 nights in Oct 2025

8/10 Good

Murphy, Bridgeport

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in Oct 2025

10/10 Excellent

Wilmary

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Courtney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great visit to Condado. Our hotel was close to the beach, restaurants, and coffee shops
Stayed 3 nights in Oct 2025

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Lots of options
Stayed 2 nights in Oct 2025

8/10 Good

Aleesha

Liked: Cleanliness, staff & service
Quick family trip Water went out for a
Stayed 3 nights in Oct 2025

10/10 Excellent

Mirta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, staff friendly and helpful.
Stayed 1 night in Oct 2025

8/10 Good

Maris F. Edwards

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is quite beautiful, chic even. The staff were really accommodating and friendly. I would visit again. I recommend that the restaurant connected to the hotel begin offering vegan/lactose-free options. These options are too scarce in Puerto Rico.
Stayed 1 night in Aug 2025

8/10 Good

NICOLE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No me gustó , que no hay estacionamiento. Aunque tienes la opción de pagar Vallet Parking (que fue lo que hice) , pero el servicio al cliente es excelente, el desayuno 10/10 y la tranquilidad super!
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2025

10/10 Excellent

Carmen Lisette

Liked: Cleanliness, staff & service, property conditions & facilities
Spotless Hot tub. Excellent Sorrounding area.
Stayed 2 nights in Oct 2025

10/10 Excellent

Mirta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and knowledgeable.
Stayed 2 nights in Oct 2025

10/10 Excellent

Anna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed staying at Holiday in. The location is great as it is not on the main Street but 1 house away so it is quiet but also very central. Breakfast buffet was great and having body lotion in the room helped with those burnt shoulders at the end of the day.
Stayed 4 nights in Oct 2025

10/10 Excellent

Luis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great, hotel was clean and the breakfast was awesome. Great area to walk around for drinks, entertainment, food and night life.
Stayed 2 nights in Oct 2025

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone from the front desk to my cleaning staff we knowledgeable and helpful. I felt safe.
Stayed 4 nights in Oct 2025

10/10 Excellent

Hernan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, safe, everybody was really nice and ready to help you with anything, excellent breakfast.
Stayed 4 nights in Oct 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was very friendly. everyone !!! Th place was well maintained and the breakfast was great. They even changed it up a little each morning. wonderful time !!
Stayed 4 nights in Oct 2025

10/10 Excellent

Melody

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect but my actual complaint is the price for the washer and dryer is a little high $5 per wash and dry for each usage. Breakfast was always on time, fresh and kept refreshing continuously until 30 minutes before it finished. They have computers to use 24hrs that work well and have a section that’s like a mini store that sells everything from snacks to different medications. Restaurant, bars, and souvenir shops at walking distance. Walmart 5-8 minutes away and a beach to take sun 2 minute walk, swim at your own risk.
Stayed 5 nights in Sep 2025