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Holiday Inn Express San Juan Condado, an IHG Hotel

3.5 star property
3.5-star hotel near Casino del Mar at La Concha Resort

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Photo gallery for Holiday Inn Express San Juan Condado, an IHG Hotel

Beach nearby, sun loungers, beach umbrellas, beach towels
Aerial view
Standard Room, 2 Queen Beds
Family dining
Exterior
Reviews
7.8

Good

Popular amenities

  • Hot tubHot tubHot tub
  • Breakfast included
  • PoolPoolPool
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry
  • GymGymGym

Check out the area

Map
1 Mariano Ramirez Bages, San Juan, 00907
  • Popular LocationCasino del Mar at La Concha Resort7 min walk
  • Popular LocationCondado Beach11 min walk
  • Popular LocationPuerto Rico Convention Center5 min drive
  • AirportSan Juan (SJU-Luis Munoz Marin Intl.)14 min drive

Room options

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout drapes

Standard Room

  • 30 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Condado Palm Inn San Juan, Tapestry Collection by Hilton
Pool
Hot tub
Free WiFi
Restaurant
3.8 out of 5, Good, (25)
The price is CA $406
per night
CA $510 total
includes taxes & fees
25 May - 26 May
Condado Palm Inn San Juan, Tapestry Collection by Hilton

About the area

San Juan

Condado stay.Within a 15-minute walk of this Condado hotel, you'll find Casino del Mar at La Concha Resort and Condado Beach. Pan American Pier and Puerto Rico Convention Center are also within 2 miles (3 km).

What's nearby

  • Casino del Mar at La Concha Resort - 7 min walk
  • Condado Beach - 11 min walk
  • Pan American Pier - 5 min drive
  • Puerto Rico Convention Center - 5 min drive
  • Port of San Juan - 5 min drive

Getting around

  • Domenech Station - 7 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 15 min drive

Restaurants

  • Stk - 2 min walk
  • Semilla Kitchen and Bar - 2 min walk
  • Serafina Restaurant - 3 min walk
  • El Refrán - 6 min walk
  • Stop & Go Mini Mart - 6 min walk

About this property

Holiday Inn Express San Juan Condado, an IHG Hotel

3.5-star hotel near Casino del Mar at La Concha Resort
Holiday Inn Express San Juan Condado, an IHG Hotel offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is available daily. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Express San Juan Condado, an IHG Hotel. For a fee, parking is available. A complete renovation of Holiday Inn Express San Juan Condado, an IHG Hotel was completed in December 2022.

This 3.5-star San Juan hotel is smoke free.

  • 1 building
  • 116 guestrooms or units
  • 7 levels
  • Full breakfast (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • ATM
  • Elevator
  • No smoking on site
Holiday Inn Express San Juan Condado, an IHG Hotel offers 116 accommodations with safes and coffee/tea makers. Smart televisions come with premium cable channels and Netflix. Refrigerators and microwaves are provided. Bathrooms include showers and hair dryers.

This San Juan hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily. Renovation of all guestrooms was completed in December 2022.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Family friendly

  • Cribs/infant beds (surcharge)
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:30 AM–10:00 AM
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Outdoor pool
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchairs available on site

Room amenities

Entertainment

  • Cable channels
  • Hulu
  • Netflix
  • Premium channels
  • Smart TV
  • Streaming services

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Cribs/infant beds (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are available for USD 10.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per accommodation
  • Resort fee: 18 percent of room rate
The resort fee includes:
  • Beach access
  • Beach loungers
  • Beach towels
  • Business center/computer access
  • Faxes
  • Fitness center access
  • In-room coffee
  • In-room safe
  • Newspaper
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 25 per night (in/out privileges)
  • Crib (infant bed) fee: USD 10.0 per day
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 8:00 AM to 11:00 PM.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel San Juan Plaza
San Juan Plaza
San Juan Plaza Hotel
Holiday Inn Express San Juan Condado Hotel
Holiday Inn Express Condado Hotel
Holiday Inn Express San Juan Condado
Holiday Inn Express Condado
Holiday Inn Express San Juan Hotel San Juan
Holiday Inn San Juan
San Juan Holiday Inn
Holiday Inn Express Puerto Rico
Express Juan Condado, An Ihg
Holiday Inn Express San Juan Condado
Holiday Inn Express San Juan Condado, an IHG Hotel Hotel
Holiday Inn Express San Juan Condado, an IHG Hotel San Juan

Holiday Inn Express San Juan Condado, an IHG Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 426 out of 1001 reviews" "
Rating 8 - Good. 269 out of 1001 reviews" "
Rating 6 - Okay. 156 out of 1001 reviews" "
Rating 4 - Poor. 72 out of 1001 reviews" "
Rating 2 - Terrible. 78 out of 1001 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities
Quite space to relax from busy area.
Stayed 2 nights in Apr 2024

8/10 Good

Jack

Stayed 6 nights in Mar 2024

6/10 Okay

Steven

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Bathroom was very small. Staff was nice.
Stayed 7 nights in Jan 2024

10/10 Excellent

Arlene Plaza, Cape Coral

Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything, nice personnel except the late night woman from valet parking, didn’t even get up to pick up my keys, just sitting down and on her phone.
Stayed 3 nights in Jan 2024

8/10 Good

carolyn

Liked: Amenities
Minimal hot water but staff was excellent
Stayed 1 night in Jan 2024

8/10 Good

Sally

Travelled with partner
Liked: Staff & service, property conditions & facilities
Nice location. Comfy bed but amazingly tiny bathroom. Staff was excellent here
Stayed 1 night in Jan 2024

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome.
Stayed 6 nights in Jan 2024

4/10 Poor

Barbara

Disliked: Property conditions & facilities
Cold Showers!
Not so. checking in was great. Nice people. The lobby was small but nice. The room was small and clean. The floor tiles were cracked, but okay, I guess. We did not have hot water for 3 days. Each morning, we reported the issue. The desk was "oh so sorry we will take care of that". We checked out and went to neighboring hotel.
Stayed 3 nights in Jan 2024

10/10 Excellent

Judith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only issues are the end of the block flooded and the wooden bathroom door was hard to open and close
Stayed 2 nights in Jan 2024

8/10 Good

Miguel

Stayed 2 nights in Jan 2024