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Villa Herencia Hotel

3.5-star property
23 Cll Caleta Las Monjas, San Juan, 1-855-887-0424
4.5 out of 5
Wonderful!
See all 15 travelocity Reviews

"This hotel is a unique experience, it is so old and beautiful and walkable to many cafes, a great way to enjoy Old San Juan. " More

By a verified traveller on Fri 10 Feb 2023

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Hotel Description

3.5-star boutique hotel near Port of San Juan

Old San Juan stay

Within a 10-minute walk of this Old San Juan hotel, you'll find Port of San Juan and Castillo San Felipe del Morro. Catedral Basilica Menor de San Juan Bautista and La Rogativa Statue are also within half a mile (1 km).

Terrace

Free WiFi in public areas, a terrace, and a garden are available at this hotel. A library, a picnic area, and express check-in are also on offer.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
CA $275* Per night/room 24 Apr. - 25 Apr.

Suite, 1 King Bed, Terrace (SunDeck)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Villa Herencia Hotel ratings based on 15 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Villa Herencia Hotel

Everyone (6) Couples (3) Family (1)
4 out of 5

Posted by on 23 Mar. 2024

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Comment from Hotel Management

30 Mar. 2024 by R. Cruz

Thank you for staying with us! We appreciate your feedback!

1 out of 5
This is not your average hotel. Very historic and picturesque. Located in the heart of old San Juan. Loved sitting outside upstairs in the fresh air and listening to the sounds of the city.

Posted by on 7 Apr. 2023

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Comment from Hotel Management

13 May 2023 by R. Cruz

Thank you for staying with us! We appreciate your feedback!

5 out of 5
This hotel is a unique experience, it is so old and beautiful and walkable to many cafes, a great way to enjoy Old San Juan.

Posted by on 10 Feb. 2023

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Comment from Hotel Management

28 Mar. 2023 by R. Cruz

Thank you for staying with us! We appreciate your feedback!

5 out of 5
Of course the old San Juan architecture

Posted by on 7 Aug. 2022

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Comment from Hotel Management

10 Oct. 2022 by R. Cruz

Thank you for staying with us! We appreciate your feedback!

5 out of 5

Posted by on 26 Jun. 2022

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Comment from Hotel Management

4 Jul. 2022 by R. Cruz

Thank you for staying with us! We appreciate your feedback!

5 out of 5

Posted by on 2 Jul. 2019

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Comment from Hotel Management

27 Jul. 2019 by Natalia

Dear Guest, Thank you for giving our property a 5 star rating!

5 out of 5

Posted by on 17 May 2019

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Comment from Hotel Management

18 May 2019 by Natalia

Dear Guest, Thank your for reviewing our property! We appreciate your feedback.

5 out of 5

WOW!

We had a wonderful time! Could have stayed on the roof the whole trip, sooo relaxing! Dolly & Rommell were very helpful😀 If you don't like cats, not the place for you though. The cats were very friendly (lucky we're not allergic to cats). We hope to go back to Villa Herencia soon!

Posted by , from Maryland on 27 Feb. 2018

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5 out of 5

Pleasantly surprised!

This hotel is beautiful! Wish we had stayed longer!

Posted by , from NC on 26 Nov. 2016

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5 out of 5

Experience Old San Juan

Pros: We loved the convenience of the roof-top terrace as a relaxing place to start and finish our days of adventure. The staff is super helpful.
Cons: The cold breakfast is ample and tasty, however, if you visit for very long it can become boring.
Location: Within blocks are the historic San Juan Cathedral, several small plazas, the San Juan Gate and walkways along the San Juan outer walls.
This is a very nice small boutique hotel in a super location to experience Old San Juan. A good part of the charm is the city itself loaded with historical sites, great eateries, shops and bars and the Villa Herencia is right in the middle of all this. Not only is a car not needed but is probably a handicap and unnecessary expense as parking and driving the old city streets is a challenge. We loved the many plazas, street vendors, and concentration of things to do that made every venture from the hotel an experience. Another advantage is that the hotel and surrounding restaurants and bars are far enough away from the pier so as not to be over-run by cruise patrons.

Posted by , from Quincy, IL on 13 Jan. 2016

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About the Villa Herencia Hotel

Location 23 Cll Caleta Las Monjas, San Juan, 00901

Property Features

As a guest of Villa Herencia Hotel, you'll find a library, a terrace, and tour/ticket assistance. Public spaces have free WiFi. The boutique Villa Herencia Hotel also features multilingual staff, a garden, and a picnic area. The hotel can provide concierge services and wedding services. This 3.5-star San Juan hotel is smoke free.

  • 1 building
  • 8 guestrooms or units
  • 2 levels
  • Built in 2011
  • Poolside lounge chairs
  • Dry cleaning
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

Villa Herencia Hotel offers 8 air-conditioned accommodations with safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 19-inch flat-screen televisions come with satellite channels. Bathrooms include showers. This San Juan hotel provides complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • Flat-screen television
  • Satellite channels
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Hair dryer available
  • Safe
  • Iron and ironing board available
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

The front desk is open daily from 9:00 AM - 1:00 PM. Guests will receive an email 24 hours before arrival with check-in instructions and lockbox information. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 9:00 AM - 1:00 PM.
Guests will receive an email 24 hours before arrival with check-in information and lockbox information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Minimum guest age is 18
  • Front desk opens daily at 9:00 AM
  • Front desk closes daily at 1:00 PM
  • Guests will receive an email with special check-in instructions
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Guest will receive an email before arrival 24 hours
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Villa Herencia
  • Villa Herencia Hotel
  • Villa Herencia Hotel San Juan
  • Villa Herencia San Juan
  • Villa Herencia Hotel Hotel
  • Villa Herencia Hotel San Juan
  • Villa Herencia Hotel Hotel San Juan

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.