"After two evacuations from fire and mudslide I stayed at Ex Stay, SB until utilities were turned on. My daughter got me an app and helped me find this ... " More

By a verified traveller on Thu 01 Feb 2018

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Hotel Description

Hotel near Los Padres National Forest in Santa Barbara

In Santa Barbara

Within 3 miles (5 km) of this hotel, you'll find Los Padres National Forest and Upper State Street. Goleta Beach and La Cumbre Plaza are also within 3 miles (5 km).

Free perks

This hotel features free WiFi in public areas, laundry facilities, and free self parking. Enjoy the free on-the-go breakfast each morning. A picnic area and a safe deposit box are also provided.

Free WiFi, kitchenettes

The 104 guestrooms feature well-equipped kitchenettes with refrigerators, stovetops, and microwaves, as well as flat-screen TVs with cable channels. Free WiFi, coffee/tea makers, and hair dryers are also available. Housekeeping is available on request.

Studio, 1 Large Double Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
C$195 per night

Studio, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Studio, 1 Extra large Double Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Extended Stay America Santa Barbara - Calle Real ratings based on 25 Verified Reviews

Review Summary
2.7 out of 5 2.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Extended Stay America Santa Barbara - Calle Real

Everyone (9) Couples (2) Family (2)
2 out of 5
The walls were dripping something bad and bathroom sink was very dirty. room 327

Posted by on 14 May 2019

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Comment from Hotel Management

15 May 2019 by Hotel Management

Thank you for staying at our hotel. We are very sorry for the issues you experienced in your room and regret the inconvenience it caused. Rest assured, your feedback has been shared with the housekeeping and maintenance team to address these issues immediately. We hope you will consider a future stay as we would welcome the opportunity to regain your trust. Sincerely, Hotel Management

5 out of 5
Clean quiet nice and services was great no more i can say

Posted by on 11 May 2019

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Comment from Hotel Management

12 May 2019 by Hotel Management

Thank you for the wonderful feedback of Extended Stay America. It was a pleasure reading you loved our well-kept property and that our associates made a remarkable impression. Thank you once more, and we hope you will choose us again the next time you visit this area. Sincerely, Hotel Management

4 out of 5
The property was clean. The location was a good location. Very easy to get in and out.

Posted by on 22 Apr. 2019

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Comment from Hotel Management

22 Apr. 2019 by Hotel Management

Thank you for staying at our hotel. It is nice to read you not only liked our location but also our clean and comfortable accommodations. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management

4 out of 5
The bed mattress was low quality. Would have preferred a better mattress. The shower head stream was too low. Would have preferred an adjustable shower head if possible.

Posted by on 18 Mar. 2019

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Comment from Hotel Management

19 Mar. 2019 by Hotel Management

Thank you for being our guest. We are sorry for the discomfort you experienced with the bedding and the shower head. On a positive note, your overall rating suggests you had a pleasant stay, and we hope these positive aspects of your visit will help you choose us again in the future. Sincerely, Hotel Management

1 out of 5
My room had razor blades on floor, dirt and food splattered in kitchen, bathroom was filthy, bugs in bed, shower water smelled like sewage water. This property is not fit to be sold on any travel site.

Posted by on 16 Mar. 2019

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Comment from Hotel Management

17 Mar. 2019 by Hotel Management

We are truly sorry for the cleanliness issue you experienced in both of your rooms and regret the inconvenience it caused. Our housekeeping staff takes pride in what they do daily and we also have processes in place to double check each room prior to occupancy by the next guest. We fell short in our processes and are reviewing them so that this does not happen again. We are very sorry and hope you will consider staying with us again so that we can make it up to you. Sincerely, Hotel Management

2 out of 5
The staff were great and very friendly. However the bed was horrible. Woke up to back pain.

Posted by on 10 Mar. 2019

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Comment from Hotel Management

10 Mar. 2019 by Hotel Management

Thank you for being our guest. We are sorry for the discomfort you experienced from the bedding. Your feedback has been discussed with appropriate individuals in an effort to enhance our facilities going ahead. It is never our intention to disappoint you in any way, and we hope you will give us a chance to redeem ourselves in the future. Sincerely, Hotel Management

2 out of 5
I read two queens when I was making the reservation and I got two full we can not sleep find

Posted by on 4 Jan. 2019

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Comment from Hotel Management

9 Jan. 2019 by Hotel Management

Thank you for sharing your experience. We are truly sorry for the reservation issue you experienced. We offer no excuses for this mix-up, and we apologize for the inconvenience. We understand the frustration and truly appreciate your patience. We hope you will afford us an opportunity to redeem ourselves in the future so that we can provide you the room of your choice. Sincerely, Hotel Management

5 out of 5

4 days of evacuation recovery in peace & quiet

After two evacuations from fire and mudslide I stayed at Ex Stay, SB until utilities were turned on. My daughter got me an app and helped me find this hotel that had a little kitchen, and at a good price. I finally got the rest I needed and returned to some heavy challenges. Next I was required to go to two meetings out of town that required an overnight. So, I used my new app to book a convenient hotel and then assure key people that I would make their meetings. (I confess that I double checked with the hotel to make sure they got the reservation. They had it-minutes later)

Posted by on 1 Feb. 2018

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Comment from Hotel Management

3 Feb. 2018 by Hotel Management

Thank you for being our guest at Extended Stay America. It was great to see that you were completely satisfied with your visit. We look forward to welcoming you back soon! Sincerely, Hotel Management

1 out of 5

Non smoking... not if you can smell your neighbors

Pros: Nothing
Cons: Stable internet, and sealed rooms so that a non smoking room does not get affected by anyone else's smoking.
Location: In n Out across the street.
Check in was pleasant and professional. It was relatively quite, though after 10pm the neighbors started to have a good time. I'm a chill person and I understand that people want to have a good time, however I draw the line at smelling pot smoke from my neighbors. It was bad enough to mess with my sleep, which I am not happy about. Noise I can adjust to, smoke I cannot escape from. I made sure that my windows were closed, but I found out the second day that it was coming through the bathroom vent. Well I can't close that. Highly dissatisfied, and probably would have had better sleep at a motel 6. Another gripe was that the internet went out on my last day there. Free internet was one of the reasons I selected this hotel. I understand things happen, but when you count on services to get some work done you feel like you're paying more than you should be. Upon check out the individual asked how my stay was, and I was honest with him. He said I am sorry abou the internet, but nothing about the pot smoke in the room. Any positive things about this place are completely negated by the smoke and noise. It's too bad because this place has potential.

Posted by on 18 Jan. 2017

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1 out of 5

I am very disappointed!

Location: The area was cool and we really were able to experience it in full thanks to the fact that we stayed away from this hotel as long as possible.
To sum it up our room had a horrid smell. Restroom door would not latch. Toilet would not flush unless you opened the top part of it and pushed the mechanism down each time to fill the tank. After explaining to the staff about these issues the answer we received was that "hmm haven't heard that about that room". So, they gave me a bottle of air freshener and said maintenance would fix the toilet, but guess what they never showed. I will never stay at any extended stay again! I have officially changed the name to "not extended stay". I have never stayed in a worse room than this gem!

Posted by , from Bakersfield CA on 24 Oct. 2016

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About the Extended Stay America Santa Barbara - Calle Real

Location 4870 Calle Real, Santa Barbara, CA 93111

Property Features

Free breakfast is available daily. Public spaces have free WiFi. The business-friendly Extended Stay America Santa Barbara - Calle Real also features a picnic area, laundry facilities, and a safe deposit box at the front desk. Free self parking is available. This Santa Barbara hotel is smoke free.

  • 104 guestrooms or units
  • 3 levels
  • Built in 1998
  • To-go breakfast (free)
  • Self-service laundry
  • Front desk (limited hours)
  • Front-desk safe
  • Outdoor picnic space
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Santa Barbara, CA (SBA-Santa Barbara Municipal) (6.8 km / 4.2 mi)
  • Train station: Goleta Station (6.5 km / 4 mi)
  • Parking: Free self parking

Room Amenities

Extended Stay America Santa Barbara - Calle Real offers 104 air-conditioned accommodations with coffee/tea makers and hair dryers. Kitchenettes offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. 32-inch flat-screen televisions come with premium cable channels. Housekeeping is provided on request.

  • In-room kitchenette
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (on request)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

This property accepts credit cards only for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all onsite purchases. Cash is not accepted. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets: USD 25 per pet, per day (maximum USD 150 per stay)
  • Maximum 2 per room (weight limit: 110 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • No rollaway/extra beds available
  • No cribs (infant beds) available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day (maximum USD 150 per stay)
  • Weekly housekeeping provided; additional cleaning fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Extended Stay America Santa Barbara Calle Real Hotel
  • Extended Stay America Calle Real Hotel
  • Extended Stay America Santa Barbara Calle Real
  • Extended Stay America Calle Real

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.