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"The staff were awesome well trained and we saw why because the head ( hotel manager) and other managers were immaculate and made our stay superb during hurricane Melissa."

"Resort is nice"

"We had a great stay despite hurricane Melissa and wish to commend the staff and management for their response and attention to guests' needs and services during and after the hurricane. We met many outstanding and caring staff and hope hotel will be able to retain them once it reopens. We are also grateful for the complimentary days post hurricane and all the efforts to facilitate our safe return to our respective homes. Prior to the hurricane, we were pleasantly surprised with upgraded swim-out suites at check-in. Will definitely return because of the excellent service and to assist in the Jamaica's recovery/tourism."

"Everything was lovely. The staff were the very best part of our stay"

"I was staying at the Grand Palladium Jamaica resort during hurricane Melissa and staff tried to make the guest comfortable and they did their Best even know that Melissa was the worst Hurricane to hit the island . I am definitely going back just not in Hurricane season. pool area was nice, food drinks and staff wonderful."

"This resort is all about the staff.The staff make you feel welcome from the front desk to the restaurant stop to the housekeeping they are all so very kind... I also observe how the owners treat staff.I've always looked at this at every.ResortI've ever stayed at, and I could tell you that they are treated so well there by the brothers.They are an amazing team of people."