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Hilton Garden Inn Syracuse

3.0 star property
3-star guestrooms with comfy beds

Choose dates to view prices

Photo gallery for Hilton Garden Inn Syracuse

Lobby lounge
Lounge
Reception
Exterior
Indoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
6004 Fair Lakes Rd, East Syracuse, NY, 13057
  • Place, AMF Syracuse Lanes
    ‪4 min drive‬
  • Place, Old Erie Canal Historic State Park
    ‪4 min drive‬
  • Place, Destiny USA
    ‪7 min drive‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪9 min drive‬

Room options

View all photos for Room, Accessible

Room, Accessible

Room, Accessible

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (With Drinks-Snacks)

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Room, 1 King Bed (With Drinks-Snacks)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

1 King Bed Junior Suite With Sofabed Nosmoke

  • Sleeps 3

King Room-Non-Smoking

  • Sleeps 4

King Room With Sofabed-Non-Smoking

  • Sleeps 3

King Room With Mobility Accessible Bathtub

  • Sleeps 2

Premium Guest Room With 1 King Bed And In-Room Drinks-Snacks

  • Sleeps 4

Premium Queen Room with Two Queen Beds

  • Sleeps 4

2 Queen Beds Room

  • Sleeps 4

One-Bedroom King Suite with Whirlpool

  • Sleeps 3

Room With 2 Queen Beds And Bathtub-Mobility Accessible

  • Sleeps 4

Mobility Access King Room with Roll in Shower

  • Sleeps 2

View all photos for One king one bedroom whirlpool suite

One king one bedroom whirlpool suite

One king one bedroom whirlpool suite

8.6 out of 10
Excellent
(9 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for One king bed

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

One king bed

8.8 out of 10
Excellent
(16 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Accessible one king bed room

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Accessible one king bed room

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for One king bed junior suite

One king bed junior suite

One king bed junior suite

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for One king bed with sofabed

One king bed with sofabed

One king bed with sofabed

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Two queen beds

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Two queen beds

8.6 out of 10
Excellent
(30 reviews)
  • Sleeps 4
  • 2 Queen Beds

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Exterior

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  • Breakfast included
  • Pet friendly
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3.8 out of 5, Good, 1,000 reviews
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About the area

East Syracuse

Near the airport.Stay at this East Syracuse hotel and you'll be within 9 miles (15 km) of Syracuse University and Destiny USA. Also within 9 miles (15 km) are Erie Canal Museum and The Oncenter.

What's nearby

  • AMF Syracuse Lanes - 4 min drive - 8.0 km
  • Old Erie Canal Historic State Park - 4 min drive - 8.6 km
  • Le Moyne College - 6 min drive - 10.1 km
  • Destiny USA - 7 min drive - 13.0 km
  • Onondaga Lake Park - 7 min drive - 12.3 km

Getting around

  • Syracuse Regional Transportation Center - 15 min drive
  • Albany Intl. Airport (ALB) - 129 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪John & Sons Fly Road Market - ‬16 min walk
  • ‪Dunkin' - ‬4 min drive
  • ‪Taco Bell - ‬3 min drive
  • ‪Cardinal Health - ‬4 min drive

About this property

Hilton Garden Inn Syracuse

3-star guestrooms with comfy beds
Hilton Garden Inn Syracuse offers its guests an indoor pool, a hot tub, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and meeting rooms are available. Hilton Garden Inn Syracuse also features gift shops/newsstands, a garden, and a picnic area. Free self parking is available.

  • 1 building
  • 100 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Built in 2002
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Wedding services available
  • Convenience store
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • ATM
  • Elevator
  • Water dispenser
  • Bar or lounge
  • Dining venue
Hilton Garden Inn Syracuse offers 100 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. Refrigerators and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include bathtubs, hair dryers, and toothbrushes and toothpaste.

This East Syracuse hotel provides complimentary wired and wireless Internet access. 42-inch LCD televisions come with digital channels. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

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Embassy Suites Syracuse
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
4.2 out of 5, Very good, 1,001 reviews
The price is CA $184
CA $216 total
includes taxes & fees
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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 15.95 for adults and USD 10.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 42-inch LCD TV with digital channels

Bedroom

  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Sofa bed

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
Guests are required to download the property's Hilton Honors mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 50 per accommodation, per stay, plus a deposit of USD 150.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15.95 for adults and USD 10.95 for children
  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, Eurocard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel Syracuse
Hilton Garden Inn Syracuse
Syracuse Hilton Garden Inn
East Syracuse Hilton
Hilton East Syracuse
Hilton Garden Inn Syracuse Hotel East Syracuse
Hilton Garden Inn Syracuse Hotel
Hilton Syracuse East Syracuse
Hilton Garden Inn Syracuse Hotel
Hilton Garden Inn Syracuse East Syracuse
Hilton Garden Inn Syracuse Hotel East Syracuse

Hilton Garden Inn Syracuse Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 528 out of 1002 reviews
Rating 8 - Good. 282 out of 1002 reviews
Rating 6 - Okay. 101 out of 1002 reviews
Rating 4 - Poor. 53 out of 1002 reviews
Rating 2 - Terrible. 38 out of 1002 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities
The front desk people were so friendly and warm after a long day!
Stayed 1 night in Nov 2025

10/10 Excellent

Jamie, Massena

Liked: Cleanliness, amenities, property conditions & facilities
Great staff. Very accommodating
Stayed 1 night in Nov 2025

6/10 Okay

Jeffrey

Stayed 1 night in Nov 2025

8/10 Good

Jannasue

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The floor in the bathroom was dirty black and hair all over. The room totally needs cleaned better
Stayed 1 night in Nov 2025

2/10 Terrible

Omar

Stayed 1 night in Nov 2025

10/10 Excellent

Emil

Stayed 1 night in Nov 2025

8/10 Good

Aidan

Stayed 1 night in Nov 2025

2/10 Terrible

Ellen

We arrived and the staff told us there was no wi-fi and that and we could stay at their sister property across the street. (We needed wifi for business--not just entertainment.) When Expedia tried to get our money back, the hotel would not do it so we ended up losing the cost of the room.
Stayed 1 night in Nov 2025

6/10 Okay

Crystal

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The photos didn't show where the whirlpool tub was, it was in the bathroom not in the room, big florescent lighting, couldn't have the blinds open at all due to no privacy, the handle came off for the tubs hot water, no bubble bath, not a great relaxing vibe for what I paid honestly
Stayed 1 night in Oct 2025

8/10 Good

Stefano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We did not eat breakfast at the hotel.
Stayed 1 night in Oct 2025

4/10 Poor

Veronica

Liked: Amenities, property conditions & facilities
The Wi-Fi/computer issues that the hotel had interfered vastly with my ability to navigate work projects that I had to have completed by the end of my hotel stay.
Stayed 1 night in Nov 2025

8/10 Good

Ellen

Stayed 1 night in Oct 2025

8/10 Good

Daniel A

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was clean, food was great. Pool was also clean. The only issue was the pull out bed had stains so we were unable to use it but once we informed the staff they accommodated us and gave us one of our breakfast meals for free due to the inconvenience! The waitress / host during the morning breakfast was also an absolute sweetheart! Would recommend and very family friendly!
Stayed 2 nights in Oct 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

2/10 Terrible

Diego, MIRAMAR

Stayed 1 night in Nov 2023

10/10 Excellent

Ewa

Liked: Cleanliness
Stayed 1 night in Aug 2025

6/10 Okay

Diana, Naples

Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The TV service in the room is a little outdated compared to other places I've stayed, (no channel guide, no streaming apps), but everything else during the stay was perfect. They did tell me that they are going to be doing a TV service upgrade though.
Stayed 2 nights in Oct 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service
.
Stayed 1 night in Oct 2025

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very friendly and welcoming. Breakfast was great room was cozy
Stayed 1 night in Oct 2025

8/10 Good

Amy Joseph

Travelled with family
Liked: Staff & service
While my room was fairly clean, the bathroom in my daughter's room was less than clean. We were disappointed to find that there was no recycling bins in the hotel. Staff were friendly and helpful however.
Stayed 3 nights in Oct 2025

10/10 Excellent

john paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Especially Colleen!
Stayed 3 nights in Oct 2025

10/10 Excellent

Raymond

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great stay, convenient and clean
Stayed 2 nights in Sep 2025

10/10 Excellent

Timothy, Sibley

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Sep 2025