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5.0 out of 5

"This place was very clean. The staff was so friendly and helpful. Everyone kept saying how knowledgeable the front desk was with helping the guest. I ... " More

By a verified traveller on Fri 30 Apr 2021

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Hotel Description

3.5-star hotel near Tulum National Park

In Tulum

You'll find Tulum National Park and Tulum Mayan Ruins within 3 miles (5 km) of this Tulum hotel. Las Palmas Public Beach and Dos Aguas Park are also within 3 miles (5 km).

Outdoor pool

This hotel features an outdoor pool and a rooftop terrace. Free self parking, a garden, and a snack bar/deli are also offered.

Free WiFi, flat-screen TVs

In addition to flat-screen TVs with cable channels, the 21 guestrooms offer free WiFi and premium bedding. Other amenities include safes, showers, and free toiletries.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
C$101* Per night/room 27 Jun. - 28 Jun.

Penthouse, 3 Bedrooms, Non Smoking

Bed Count 2 King Beds Maximum Occupancy 8 Max

Luxury Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Apartment, 2 Bedrooms, Non Smoking

Bed Count 2 King Beds Maximum Occupancy 4 Max

Apartment, 3 Bedrooms, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 7 Max

Studio, 1 King Bed with Sofa bed, Non Smoking, Garden View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Azul Tulum by GuruHotel ratings based on 2 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Azul Tulum by GuruHotel

Everyone (1) Couples (1)
5 out of 5
This place was very clean. The staff was so friendly and helpful. Everyone kept saying how knowledgeable the front desk was with helping the guest. I love that they were in constant communication with me when I needed help With any any everything. 10 out of 10 for sure.

Posted by on 30 Apr. 2021

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Comment from Hotel Management

3 May 2021 by Edgar

Dear We want to thank you for the time you shared with us during your stay at Azul Tulum Hotel. We would be pleased to hear that we have met your expectations regarding our services, care and facilities and to ensure that we are working to continually improve. We hope to have your preference again in the future, it will be a pleasure to serve you. Have a great day! Azul Tulum Hotel

5 out of 5
There couldn’t have been a better place that we could ask for, a few minutes away from the beach and also a few minutes away from the beautiful town of Tulum. The service here is excellent and always available to help no matter how busy it may be. We had an amazing experience.

Posted by on 20 Feb. 2021

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Comment from Hotel Management

20 Feb. 2021 by Edgar

Thank you for the feedback. We will work to make the hotel better.

Property Features

There's a snack bar/deli on site. An outdoor pool, a rooftop terrace, and a garden are also featured at Azul Tulum by GuruHotel. Self parking is free. This 3.5-star Tulum hotel is smoke free.

  • 1 building
  • 21 guestrooms or units
  • Built in 2018
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (limited hours)
  • Express check-out
  • Garden
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Azul Tulum by GuruHotel offers 21 air-conditioned accommodations with safes and complimentary toiletries. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers. This Tulum hotel provides complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested.

  • Flat-screen television
  • Cable channels
  • Luxury bedding
  • Shower
  • Hair dryer available
  • Safe
  • Toiletries (free)
  • Iron and ironing board available
  • Air conditioning
  • Ensuite bathroom

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10:30 PM

Special check-in instructions:

The front desk is open daily from 8:00 AM - 11:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of USD 8 (exact amount varies) at check-out.

The front desk at this property is open daily from 8:00 AM - 11:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of USD 8 (exact amount varies) at check-out.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • No elevators
  • One child stays free
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of Safe Travels (WTTC - Global)

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Azul Tulum Aparthotel
  • Azul Tulum
  • Azul Tulum by GuruHotel Hotel
  • Azul Tulum by GuruHotel Tulum
  • Azul Tulum by GuruHotel Hotel Tulum

You should know

  • Pool access available from 9:00 AM to 9:00 PM.
  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Guests may experience noise disturbance due to nearby construction work.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.