Dos Ceibas Tulum Feel Good Hotel

Hébergement 3.5 étoiles
HÎtel 3,5 étoiles sur la plage prÚs de Plage de Tulum

Choisissez des dates pour afficher les prix

Galerie de photos de l’hĂ©bergement Dos Ceibas Tulum Feel Good Hotel

Bar sur la plage
Extérieur
Terrasse/patio
Chalet rustique, en face de la plage | Coffre-fort, accĂšs au Wi-Fi (inclus), literie fournie
Chalet rustique, en face de la plage | Vue de la chambre

Avis

8,4 sur 10 – 
TrĂšs bien

Commodités populaires

  • Spa
  • Wi-Fi gratuit
  • Restaurant
  • Services d’affaires
  • Bar
  • Service aux chambres

Explorez la région

Afficher sur la carte
Carretera Tulum-Boca Paila Km 10, Manzana 20, Lote 5, Zona Hotelera, Tulum, QROO, 77780
  • Place, Plage de Tulum
    â€Ș2 min Ă  pied‬
  • Place, Sculpture Ven a la Luz
    â€Ș2 min en voiture‬
  • Place, Ruines mayas de Tulum
    â€Ș22 min en voiture‬
  • Airport, AĂ©roport international de Tulum (TQO)
    â€Ș79 min en voiture‬

Options de chambre

Chalet rustique, en face de la plage

  • Vue sur l’ocĂ©an
  • 20 mÂČ
  • 1 chambre
  • 3 personnes
  • 1 trĂšs grand lit et 1 lit jumeau
  • Wi-Fi gratuit

Suite, vue sur la mer

  • Vue sur la mer
  • 20 mÂČ
  • 1 chambre
  • 2 personnes
  • 1 trĂšs grand lit
  • Wi-Fi gratuit

Chalet rustique de base

10,0 sur 10
Exceptionnel
(1 avis)
  • 20 mÂČ
  • 1 chambre
  • 3 personnes
  • 1 trĂšs grand lit et 1 lit jumeau
  • Wi-Fi gratuit

Chambre Confort

10,0 sur 10
Exceptionnel
(2 avis)
  • 20 mÂČ
  • 1 chambre
  • 3 personnes
  • 1 trĂšs grand lit ou 2 lits jumeaux et 1 canapĂ©-lit (jumeau)
  • Wi-Fi gratuit

Bungalow

8,0 sur 10
TrĂšs bien
(1 avis)
  • 1 chambre
  • 3 personnes
  • 1 trĂšs grand lit et 1 lit jumeau
  • Wi-Fi gratuit

D’autres options intĂ©ressantes

À propos du quartier

Tulum

Sur la plage.En séjournant à hÎtel du quartier Zona Hotelera, vous serez à moins de 1 km de Plage de Tulum et à 3 km de Réserve de la biosphÚre de Sian Ka'an. Sculpture Ven a la Luz et Plage Akun se trouvent également à moins de 5 km.

À proximitĂ©

  • Plage de Tulum - 2 min Ă  pied - 0.2 km
  • Sculpture Ven a la Luz - 2 min en voiture - 1.5 km
  • Station balnĂ©aire Las Palmas Public Beach - 13 min en voiture - 8.9 km
  • Playa Paraiso - 15 min en voiture - 9.6 km
  • Ruines mayas de Tulum - 22 min en voiture - 11.4 km

Transport

  • AĂ©roport international de Tulum (TQO) : Ă  60 min en voiture

Restaurants

  • â€ȘIlios | Greek restaurant in Tulum - ‬13 min Ă  pied
  • â€ȘRosa Negra Tulum - ‬16 min Ă  pied
  • â€ȘARCA - ‬15 min Ă  pied
  • â€ȘCasa Banana - ‬12 min Ă  pied
  • â€ȘSecrets Tulum Beach Club - ‬14 min Ă  pied

À propos de cet hĂ©bergement

Dos Ceibas Tulum Feel Good Hotel

HÎtel 3,5 étoiles sur la plage prÚs de Plage de Tulum
Dos Ceibas Tulum Feel Good Hotel offers its guests a full-service spa. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Spa services, a terrace, and tour/ticket assistance are also featured at Dos Ceibas Tulum Feel Good Hotel. An area shuttle within 5 km and an airport shuttle (available 24 hours) are available for a fee.

This 3.5-star Tulum hotel is smoke free.

  • 14 guestrooms or units
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • No smoking on site
  • Bar or lounge
  • Dining venue
Dos Ceibas Tulum Feel Good Hotel propose 14 chambres dotées de : coffre-fort et ventilateur de plafond. Les chambres comprennent : coin cuisine distinct. Les clients peuvent accéder à Internet gratuitement par une connexion sans fil. La salle de bain comprend : douche. L'entretien ménager est assuré tous les jours.
HÎtel propose des services de spa pour permettre à ses clients de se faire dorloter. Les services proposés incluent des massages.

Hébergements similaires

CommoditĂ©s de l’hĂ©bergement

Pour les familles

  • Salle Ă  manger sĂ©parĂ©e dans la chambre
  • Salle de sĂ©jour

Internet

  • Disponible dans toutes les chambres : Wi-Fi gratuit
  • Disponible dans certaines aires communes : Wi-Fi gratuit

Stationnement et transport

  • Service de navette aĂ©roportuaire aller-retour offert jour et nuit (supplĂ©ment)
  • Service de navette locale disponible moyennant un supplĂ©ment (dans un rayon de 5 km)
  • Nombre limitĂ© de places de stationnement sur place
  • Stationnement sur place incluant des places hors rue

Repas et boissons

  • Un bar-salon
  • Un restaurant

Activités

  • Club de plage
  • Cours de yoga
  • Location de vĂ©los
  • Spa offrant tous les services

Accessibilité

  • Aucun ascenseur

Commodités de la chambre

Chambre

  • Draps fournis

Salle de bain

  • Douche
  • Papier de toilette
  • Salle de bain privĂ©e
  • Savon
  • Serviettes fournies
  • Shampooing

Repas et boissons

  • Salle Ă  manger sĂ©parĂ©e
  • Service aux chambres

Autres

  • Coffre-fort
  • Coin salon distinct
  • Salle de sĂ©jour
  • Ventilateur de plafond

Politiques

Arrivée

Arrivée de 15 h à 22 h 30
Arrivée sans contact offerte
Âge minimal pour l’enregistrement : 18 ans

Départ

L’heure limite de dĂ©part est midi.
Départ sans contact offert

Instructions spĂ©ciales pour l’enregistrement

Cet hĂ©bergement assure le transport de ses clients depuis l’aĂ©roport (un supplĂ©ment peut ĂȘtre exigĂ©). Les clients doivent communiquer Ă  l’hĂ©bergement, avant leur dĂ©part, les renseignements relatifs Ă  leur arrivĂ©e en utilisant les coordonnĂ©es fournies dans la confirmation de leur rĂ©servation.
La réception est ouverte tous les jours de 8 h à 23 h.
Le personnel de la réception accueillera les clients pendant des heures restreintes.
Pour toute question, veuillez communiquer avec l’hĂ©bergement en utilisant les informations figurant sur la confirmation de rĂ©servation.
Les renseignements fournis par l’hĂ©bergement peuvent ĂȘtre traduits au moyen d’outils de traduction automatique.
Si vous avez réservé un niveau tarifaire Demi-pension, le petit-déjeuner et le dßner vous seront servis. Les boissons ne sont pas incluses.

MĂ©thodes d’accĂšs

Réception à des heures restreintes

Animaux de compagnie

  • Dos Ceibas Tulum Feel Good Hotel n’accepte pas les animaux de compagnie ni les animaux d’assistance.

Enfants et lits supplémentaires

  • Children are welcome.
  • Kids stay free! Up to 2 children 9 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Types de paiement

Renseignements importants

Extras en option

Les frais et les dĂ©pĂŽts indiquĂ©s ci-dessous seront facturĂ©s au moment de l’octroi du service, de l’arrivĂ©e ou du dĂ©part.

  • Service de navette aĂ©roportuaire : 130.00 USD par chambre (aller simple)

Cette liste n’est peut-ĂȘtre pas complĂšte. Les montants des frais et des dĂ©pĂŽts peuvent changer et pourraient ne pas comprendre les taxes.

À savoir

Des frais par personne supplĂ©mentaire peuvent s’appliquer et varient selon les politiques de l’hĂ©bergement.
Une piĂšce d’identitĂ© avec photo Ă©mise par le gouvernement et un dĂ©pĂŽt en espĂšces, une carte de crĂ©dit ou une carte de dĂ©bit pour couvrir les frais accessoires peuvent ĂȘtre requis Ă  l’arrivĂ©e.
Les demandes spĂ©ciales sont sujettes Ă  la disponibilitĂ© au moment de l’enregistrement et peuvent entraĂźner des frais supplĂ©mentaires. Les demandes spĂ©ciales ne peuvent pas ĂȘtre garanties.
Cet hĂ©bergement accepte les cartes de crĂ©dit. L’argent comptant n’est pas acceptĂ©.
Cet hébergement comprend les dispositifs de sécurité suivants : un extincteur et une trousse de premiers soins.
Cet hĂ©bergement dispose d’espaces extĂ©rieurs, tels que des balcons, des patios et des terrasses, qui peuvent ne pas convenir aux enfants. Si vous avez des inquiĂ©tudes, nous vous recommandons de communiquer avec l’hĂ©bergement avant votre arrivĂ©e pour confirmer qu’il pourra vous accueillir dans une chambre appropriĂ©e.
Veuillez noter que les normes culturelles et les politiques relatives aux clients peuvent ĂȘtre diffĂ©rentes selon le pays et l’hĂ©bergement. Les politiques Ă©noncĂ©es sont dĂ©finies par l’hĂ©bergement.
Les clients supplémentaires peuvent faire l'objet de suppléments, conformément à la politique de l'établissement.
Une piĂšce d’identitĂ© avec photo Ă©mise par le gouvernement et un dĂ©pĂŽt en espĂšces, une carte de crĂ©dit ou une carte de dĂ©bit pour couvrir les frais accessoires peuvent ĂȘtre requis Ă  l’arrivĂ©e.
Les demandes spĂ©ciales dĂ©pendent de la disponibilitĂ© au moment de l’enregistrement. Elle ne peuvent ĂȘtre garanties et peuvent occasionner des frais supplĂ©mentaires.
    Cet hĂ©bergement est gĂ©rĂ© par un(e) hĂŽte professionnel(le). L’offre d’hĂ©bergement est associĂ©e Ă  des fins commerciales, professionnelles ou d’entreprise. Cet hĂ©bergement dispose d’espaces extĂ©rieurs, tels que des balcons, des patios et des terrasses, qui peuvent ne pas convenir aux enfants. Si vous avez des inquiĂ©tudes, nous vous recommandons de communiquer avec l’hĂ©bergement avant votre arrivĂ©e pour confirmer qu’il pourra vous accueillir dans une chambre appropriĂ©e. Cet Ă©tablissement accepte la carte Visa et la carte Mastercard. L’argent comptant n’est pas acceptĂ©. Pour assurer la sĂ©curitĂ© des clients, chaque hĂ©bergement de l'Ă©tablissement comprend un extincteur et une trousse de premiers soins.

À noter

  • Jusqu’à 2 enfants de 9 ans et moins sĂ©journent gratuitement dans la mĂȘme chambre que leur partent ou tuteur s’ils utilisent les lits en place.
  • Les animaux de compagnie et les animaux d’assistance ne sont pas autorisĂ©s sur place.

Hébergement également appelé

Hotel EcolĂłgico Posada Dos Ceibas Tulum
EcolĂłgico Posada Dos Ceibas Tulum
EcolĂłgico Posada Dos Ceibas
Hotel Dos Ceibas Eco Retreat Tulum
Dos Ceibas Eco Retreat Tulum
Dos Ceibas Eco Retreat
Hotel EcolĂłgico Posada Dos Ceibas
Dos Ceibas Tulum Feel Good
Hotel Dos Ceibas Eco Retreat
Hotel Dos Ceibas Eco Retreat Tulum
Dos Ceibas Tulum Feel Good Hotel Hotel
Dos Ceibas Tulum Feel Good Hotel Tulum
Dos Ceibas Tulum Feel Good Hotel Hotel Tulum

Foire aux questions

How close is Dos Ceibas Tulum Feel Good Hotel to the airport?

Dos Ceibas Tulum Feel Good Hotel is 30.6 mi (60-min drive) away from the Tulum Intl. Airport (TQO) airport, the closest popular airport to the property.

Combien cela coûte-t-il de séjourner à Dos Ceibas Tulum Feel Good Hotel?

En date du 19 juin 2026, les prix trouvĂ©s pour un sĂ©jour d’une nuit pour deux adultes Ă  l’hĂ©bergement Dos Ceibas Tulum Feel Good Hotel le 21 juin 2026 commencent Ă  64 $ CA, taxes et frais en sus. Ce prix est fondĂ© sur le plus bas prix par nuit des 24 derniĂšres heures pour des sĂ©jours dans les 30 prochains jours. Les prix sont sujets Ă  changement. Choisissez vos dates pour obtenir des prix prĂ©cis.

Does Dos Ceibas Tulum Feel Good Hotel have an airport shuttle?

Dos Ceibas Tulum Feel Good Hotel offers an airport shuttle 24 hours a day, for a charge of USD 130.00 per room, one-way.

How close is Dos Ceibas Tulum Feel Good Hotel to the beach?

This hotel is on the beach. Don't forget your sunscreen!

Does Dos Ceibas Tulum Feel Good Hotel offer free breakfast?

Dos Ceibas Tulum Feel Good Hotel does not offer free breakfast.

Is there a casino at Dos Ceibas Tulum Feel Good Hotel?

No, there is no casino at this hotel.

What time is check-in at Dos Ceibas Tulum Feel Good Hotel?

Check-in start time: 3 PM; Check-in end time: 10:30 PM.

Is there free parking at Dos Ceibas Tulum Feel Good Hotel?

Free parking is not available at this hotel.

Does Dos Ceibas Tulum Feel Good Hotel have a pool?

Dos Ceibas Tulum Feel Good Hotel does not have a pool.

Does Dos Ceibas Tulum Feel Good Hotel have a restaurant?

Yes, there is a restaurant on site.

Does Dos Ceibas Tulum Feel Good Hotel have a spa?

This hotel has a spa, which features massages.

How close is Dos Ceibas Tulum Feel Good Hotel to downtown Tulum?

Dos Ceibas Tulum Feel Good Hotel is 5 mi away from Tulum.

Avis pour Dos Ceibas Tulum Feel Good Hotel

Avis

8,4

TrĂšs bien

Note de 10 – Excellent, d’aprùs 96 avis sur 182.
Note de 8 – Bien, d’aprùs 51 avis sur 182.
Note de 6 – Acceptable, d’aprùs 11 avis sur 182.
Note de 4 – MĂ©diocre, d’aprĂšs 9 avis sur 182.
Note de 2 – Terrible, d’aprùs 15 avis sur 182.

8,4/10

Propreté

8,8/10

Service et personnel

7,8/10

Commodités

8,0/10

État et installations de l’hĂ©bergement

Avis

Avis vérifié

10/10 – Excellent

Bojan

Points forts : Service et personnel, commoditĂ©s et Ă©tat et installations de l’hĂ©bergement.
Nice place to stay, enjoyed it. Staff is friendly
Séjour de 6 nuits en décembre 2025
Avis vérifié

10/10 – Excellent

Ashton

Points forts : Service et personnel, commodités
Wonderful stay; beautiful beach and amazing staff
Séjour de 3 nuits en novembre 2025
Avis vérifié

8/10 – Bien

jeffrey

Points forts : PropretĂ©, service et personnel, commoditĂ©s et Ă©tat et installations de l’hĂ©bergement.
Great beach and staff
Séjour de 5 nuits en octobre 2025
Avis vérifié

10/10 – Excellent

Anselmo

Service was excellent.
Séjour de 3 nuits en octobre 2025
Avis vérifié

2/10 – Terrible

Tatiana

Points faibles : PropretĂ©, commoditĂ©s et Ă©tat et installations de l’hĂ©bergement.
Dirty, cockroaches and much more. Stayed here 2 years ago was excellent. But after this year won’t come back
Séjour de 4 nuits en novembre 2025
Avis vérifié

10/10 – Excellent

Raja

Points forts : PropretĂ©, service et personnel, commoditĂ©s et Ă©tat et installations de l’hĂ©bergement.
The property is located right in the heart of Tulum’s vibrant party hub, which is perfect if you’re looking to be in the middle of the action. One downside: the water on the property is salty, and the shower pressure is quite low—just a trickle, really. That’s the only issue I had during my stay. On the bright side, the staff were fantastic, and the beach access was unbeatable. I had breakfast here on two mornings, and it was absolutely delicious. The chef clearly knows what they’re doing! If you’re staying here, you MUST try their breakfast—it’s a standout.
Séjour de 2 nuits en octobre 2025
Avis vérifié

10/10 – Excellent

Nabil

Points forts : Service et personnel
Points faibles : État et installations de l’hĂ©bergement
Francisco at the restaurant was amazing! Friendly and attentive all the time
Séjour de 4 nuits en mars 2025
Avis vérifié

10/10 – Excellent

Daniel

Points forts : CommoditĂ©s, Ă©tat et installations de l’hĂ©bergement
Relaxing
Séjour de 1 nuit en mars 2025
Avis vérifié

10/10 – Excellent

Deborah

Points forts : PropretĂ©, service et personnel, commoditĂ©s et Ă©tat et installations de l’hĂ©bergement.
We love everything about Dos Ceibas and hope to come back next year.
Séjour de 4 nuits en février 2024
Avis vérifié

10/10 – Excellent

Lester

Points forts : PropretĂ©, service et personnel, commoditĂ©s et Ă©tat et installations de l’hĂ©bergement.
I absolutely love Dos Ceibas. This is my second time staying here, and enjoyed every moment of it. All of the staff were very helpful and friendly throughout our stay. Can’t wait to visit again.
Séjour de 2 nuits en février 2023
Avis vérifié

8/10 – Bien

Bernie

Points forts : PropretĂ©, Ă©tat et installations de l’hĂ©bergement
Points faibles : Commodités
Be aware that there is no air conditioning and the rooms are extremely hot other than that inconvenience, the facility is great!
Séjour de 2 nuits en mai 2025
Avis vérifié

2/10 – Terrible

Estel

Points faibles : PropretĂ©, service et personnel et Ă©tat et installations de l’hĂ©bergement.
Dirtiest hotel I've ever stayed at
Séjour de 5 nuits en mars 2023
Avis vérifié

10/10 – Excellent

Jamie

Points forts : PropretĂ©, service et personnel, commoditĂ©s et Ă©tat et installations de l’hĂ©bergement.
This property was absolutely beautiful and peaceful. I never had to leave. The service and food were amazing. My room was super clean and so well decorated. It’s literally right on the beach. I’m going to return as often as possible
Séjour de 4 nuits en août 2022
Avis vérifié

8/10 – Bien

Voyageur vérifié

Points forts : PropretĂ©, service et personnel, Ă©tat et installations de l’hĂ©bergement et confort de la chambre.

Lovely!

I somehow didn't realize the hotel was eco-friendly when I booked, so I got nervous when they said there was no AC. It turned out to be totally fine because the beach side is so breezy it stays cool and relatively bug-free. The restaurant service and food was good. The beach view was lovely, and easily accessible.
Séjour de 3 nuits en avril 2024
Avis vérifié

10/10 – Excellent

Donata

Points forts : PropretĂ©, service et personnel et Ă©tat et installations de l’hĂ©bergement.
The property was clean and in an amazing location. The staff was great and very helpful with booking excursions or other services i.e., transportation. Wait staff also excellent and very friendly and attentive. This hotel is in a great location if you want to have a quiet vacation- party scene is a 15 minute beach walk. There is NO A/C, however the sea breeze and the fan was MORE than enough. My husband and I like to sleep in cold environments, but this was perfect- we stayed at the ocean front cabana. Overall, excellent resort, highly recommended.
Séjour de 6 nuits en mars 2023
Avis vérifié

6/10 – Acceptable

Karen

Points faibles : CommoditĂ©s, Ă©tat et installations de l’hĂ©bergement
No AC and windows didn’t have screens so it was very hot or get bitten by mosquitos
Séjour de 4 nuits en novembre 2023
Avis vérifié

4/10 – MĂ©diocre

TIANA

Points faibles : PropretĂ©, commoditĂ©s et Ă©tat et installations de l’hĂ©bergement.
I will first start with they left me stranded at the airport when I made arrangements for their shuttle service. I landed at 3:45 and didn’t get to hotel til just after 6. When I arrived, there was no one to check me in. I waited another 20 minutes for someone to get me into a room. I paid for a superior room, and it was not what I received. I was told that the pictures shown on Expedia are different from what you actually receive. He said it has been an issue, but they haven’t done anything about it. So there is that. The rooms were clean. There was no hot water my entire stay. Not even a tad bit Luke warm. I left on day 6 of 7 because I was just over it at that point. No complaints on the food. It was okay. Not the best or worth talking about, just ordinary. Be sure put a towel on a beach chair early in the morning because the people not staying there but using their amenities will take every single chair. They will put a towel on a chair then leave for several hours. I booked a scooter through the guy at the front desk. He said it will be there by 10am. I was at the front at 9:55. For over an hour I was told it will be here in 5 minutes. When 10 more minutes went by, they would just say 5 minutes. That got old and very irritating. The people who work there are nice but that is about it. Most of the time you can’t find anyone at the reception area. I would absolutely encourage you to keep looking for a different place to stay. They really don’t have it together there.
Séjour de 7 nuits en février 2026
Avis vérifié

10/10 – Excellent

Manasi

Points forts : PropretĂ©, service et personnel, Ă©tat et installations de l’hĂ©bergement et confort de la chambre.

Great gem in Tulum!

Fantastic experience for our family! Mike, Marco and Emmanuel and others on the service staff took the best care of us, recommending food options, a quick senote to visit on foot on their sister property, shifting us to another room as needed and overall helpful in answering all the questions. The hotel is good if you are looking for relaxing time in an eco friendly settings( no AC, no plastic bottles for water/toiletries, reusuable linens and simple rooms) without noisy club sounds till midnight. Tulum around the hotel was very safe, highly guarded at all times and quite walkbale! Don't miss on their breakfast and in-house juices and drinks! It's wonderful! Beach access is included and its almost private! We will definitely return again!
Séjour de 3 nuits en décembre 2023
Avis vérifié

8/10 – Bien

Jeffrey

Points forts : PropretĂ©, service et personnel et Ă©tat et installations de l’hĂ©bergement.
It is a small Quiet Beautiful property with friendly staff. If you want a place away from the world and modern comforts dont matter to you its the place for you. If Air Conditioning, Wifi that is reliable and bathing in water that isnt salt that i would suggest finding somewhere else. We enjoyed the stay but the Wifi which we needed was pretty bad in our room. The fans were ok and we were able to sleep but wouldve preferred the air for sure. but this is what you would expect in a eco friendly hotel so overall we were happy.
Séjour de 4 nuits en avril 2023
Avis vérifié

8/10 – Bien

jacoub

Points forts : PropretĂ©, service et personnel, commoditĂ©s et Ă©tat et installations de l’hĂ©bergement.
My first time staying at an Eco-friendly place and it was interesting and enjoyable. It did disconnect us from daily life routines. No TV, no ac, no fridge! We were kind of confused at first few hours but later on, we appreciated that. First, we Were greeted by Daniel and he was so informative and helpful throughout the stay. The staff was so friendly and nice especially Elizabeth and Miguel at the breakfast area every morning. Breakfast in the early morning around 8 by the beach is PRICELESS. This was our first time in Mexico and Tulum is beautiful. I recommend renting a car so you can roam free at your own convenience rather than relying on Taxis (be aware of those!!!)
Séjour de 5 nuits en janvier 2023
Avis vérifié

2/10 – Terrible

Voyageur vérifié

No refund as stated

I got sick and had to cancel my reservation . I was told with proof of illness I would get a refund. They lied and never gave it to me after approving my doctor's note and saying they would. It's been a very annoying process no one is getting back to me and there are arguing between hotels.com and the hotel directly This has been a very negative experience and I am extremely frustrated
Séjour de 4 nuits en décembre 2024
Avis vérifié

2/10 – Terrible

Liz

Points faibles : PropretĂ©, service et personnel, commoditĂ©s et Ă©tat et installations de l’hĂ©bergement.
This was our second time in Tulum in a span of 3 weeks. Our first stay was much better at a nicer property...but we chose this property for our second stay (this time with children) based on the photos on the site, especially showing the bed on the upstairs of the bungalow, so we would have a place to hang out after putting the kids to bed. The entire "upstairs" of the bungalow was empty, so it was a complete wasted space. The shower and bathroom are so incredibly dirty, my skin crawls just thinking about it. We stayed for one night (of a nine night reservation), and packed up and left. We found a much cleaner hotel and enjoyed our vacation much more. Don't waste your money! It's SO hot (I expected that in the daytime, but even at night, it's very uncomfortable) without air conditioning. We thought it would be an adventure, but the filth was just too much for us. I wish I could say that they had been kind and attempted to resolve anything for us, but the staff was rude and unaccommodating (both during our one night stay, and after). I even waited over a month to post this review, hoping for a peaceful resolution, but instead, I will post my honest review so hopefully others will be informed about the conditions of the property and the unacceptable attitude of the staff. I will definitely spend my money elsewhere in the future!
Séjour de 9 nuits en mars 2025
Avis vérifié

2/10 – Terrible

Nicole

Points faibles : Service et personnel
Do not take a chance and stay here. We arrived hungry tired and after a long day of travel on New Years Eve eager to freshen up and go celebrate. What we arrived to was a security guard (no staff) that did not speak english and that the property had sold our room. No one showed up from the staff to help us. We had to stay on the phone with Expedia for hours and could not leave wifi. We were offered no water, no food and had not eaten or drank for hours. By 12 midnight we had given up, expedia could not find us another hotel within 15 miles that was vacant and we had to sleep on the beach with all our stuff in the wind. The next morning we ate breakfast at the hotel and again staff never addressed us or said a think. Not even a simple "I'm sorry". They simply DO NOT CARE. We found another hotel for the rest of the week and were treated with care, thank God. I would never take a chance on this place just simply based on pure basic customer service.
Séjour de 6 nuits en décembre 2023
Avis vérifié

4/10 – MĂ©diocre

Anthony

Points forts : Service et personnel
Points faibles : PropretĂ©, commoditĂ©s et Ă©tat et installations de l’hĂ©bergement.
While the staff at this location were exceptionally kind and welcoming, the overall experience left much to be desired due to numerous issues with cleanliness, maintenance, and basic amenities. The shower situation was particularly troubling, as it was controlled by two unlabeled wooden blocks, making it nearly impossible to regulate the temperature. The water alternated between scalding hot and ice cold every few seconds, which made showering uncomfortable and frustrating. The property itself felt unclean, and the security of the accommodations was questionable. Our door seemed so flimsy that it could likely have been breached with minimal effort, raising serious concerns about safety. To add to the discomfort, there was no air conditioning, and the power cut in and out frequently, disrupting what little comfort was available. Compounding the issue, there is no Verizon cell signal in this area, leaving guests entirely dependent on Wi-Fi, which may not be reliable during power outages. On a positive note, the view was breathtaking, offering a serene and picturesque backdrop. However, the location is extremely remote, which may be inconvenient for some travelers. Unfortunately, my stay was further marred by a case of food poisoning, which I suspect was caused by the bacon served with the American breakfast. I would strongly recommend avoiding pork products here or considering alternative breakfast options.
Séjour de 4 nuits en décembre 2024
Avis vérifié

8/10 – Bien

Marie-Eve

Points forts : PropretĂ©, service et personnel, commoditĂ©s et Ă©tat et installations de l’hĂ©bergement.
L'endroit est absolument féerique. Le personnel est super accueillant et bienveillant. Tout était propre. Les 2 points négatifs sont: l'absence de climatisation et la plage inaccessible à cause de la trop grande quantité d'algues
Séjour de 2 nuits en juillet 2025