Heart of Tulum.Your stay at this La Veleta aparthotel places you within 2 miles (3 km) of Holistika Art Walk and Hospital de Tulum. Dos Aguas Park and Jaguar Park are also within 3 miles (5 km).
Koom offers its guests 2 outdoor swimming pools. WiFi is free in public spaces. A rooftop terrace, barbecue grills, and multilingual staff are also featured at the luxury Koom.
Smoking is allowed in designated areas at this 4.5-star Tulum aparthotel.
6 guestrooms or units
Terrace on the roof
Umbrellas for the pool
Self-service laundry
Front desk (24 hours)
Staff is multilingual
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
BBQ grill(s)
Outdoor picnic space
Television in lobby
Bellhop
Smoking in designated areas
Microwave in a common area
Refrigerator in a common area
Koom offers 6 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. These individually decorated and furnished accommodations include kitchen islands. Beds feature down comforters and premium bedding. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). 55-inch Smart televisions come with cable channels. Additionally, rooms include irons/ironing boards and ceiling fans. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided daily.
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Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Fire extinguisher
General
6 units
Individual decor
Individual furnishings
Towels (changed on request)
Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 16
Check-out
Check-out before noon
Special check-in instructions
Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
Information provided by the property may be translated using automated translation tools
Check-out instructions
The host requires you complete the following before checking out:
Remove personal items
Turn off the lights, lock the doors, and return the keys
Access methods
Staffed front desk
Pets
Pets are welcome and stay free
Only dogs and cats are allowed
Maximum 2 (weight limit: 22 lbs per pet)
Pets cannot be left unattended
Children and extra beds
Children are welcome.
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a private host, not a professional engaged in trade or business. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.
We should mention
Pool access is available 24-hours a day.
Property is also known as
Koom TULUM
Koom Aparthotel
Koom Aparthotel TULUM
Frequently asked questions
How close is Koom to the airport?
Koom is 25.5 mi (43-min drive) away from the Tulum Intl. Airport (TQO) airport, the closest popular airport to the property.
Does Koom have an airport shuttle?
Airport shuttle services are not available at Koom.
How close is Koom to the beach?
This aparthotel is 3.3 mi (11-min drive) from Tulum Beach and 5 mi (22-min drive) from Playa Paraiso. Don't forget your sunscreen!
Does Koom offer free breakfast?
Koom does not offer free breakfast.
Is there a casino at Koom?
No, there is no casino at this aparthotel.
What time is check-in at Koom?
Check-in start time: 4:00 PM; Check-in end time: anytime.
Is there free parking at Koom?
Free parking is not available at this aparthotel.
Does Koom have a pool?
Koom features 2 outdoor pools. Guests can enjoy 24-hour pool access.
Does Koom have a spa?
There are no spa services available at this aparthotel.