Skip to main content
Beginning of main content
4.6 out of 5

"The property was nice overall but lacked amenities and inventory of necessities like ironing boards and bicycles. TV also did not work. As a whole I w ... " More

By a verified traveller on Sun 15 Mar 2020

Enter dates to see availability

Hotel Description

3-star guest house near Tulum Mayan Ruins

Tulum City Center stay

With a stay at this Tulum City Center guesthouse, you'll be within half a mile (1 km) of Dos Aguas Park and 2 miles (3 km) of Tulum Mayan Ruins. Tulum National Park and Hospital de Tulum are also within 2 miles (3 km).

Outdoor pool, terrace

An outdoor pool is featured at this guesthouse, along with free WiFi in public areas and a terrace. A garden, a library, and luggage storage are also on offer.

Suite

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
CA $89* Per night/room 13 Apr. - 14 Apr.

Master Suite

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Family Room, Garden View

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Royal Suite Swim-up

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Livetulum ratings based on 5 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Livetulum

Everyone (3) Couples (2) Family (1)
4 out of 5
The property was nice overall but lacked amenities and inventory of necessities like ironing boards and bicycles. TV also did not work. As a whole I would book again.

Posted by , from Los Angeles on 15 Mar. 2020

Was this review helpful to you?
5 out of 5

Posted by on 12 Mar. 2020

Was this review helpful to you?
4 out of 5
Very nice staff..........Good breakfast Very convenient to Tulum town centre and close to beach and sights.

Posted by on 17 Jan. 2019

Was this review helpful to you?
Comment from Hotel Management

22 Jan. 2019 by LiveTulum Management

Thank you so much! We are so happy you enjoyed your time with us!

5 out of 5

Great little spot

Nice little place in the middle of town with easy access to restaraunts and shops. Close to the beach and very nice staff..

Posted by on 12 Jun. 2018

Was this review helpful to you?
Comment from Hotel Management

12 Jun. 2018 by LiveTulum Management

Thank you for taking the time to review us. We appreciate it! We hope you can come stay with us again soon!

5 out of 5

Beautiful hotel in the heart of tulum!

Pros: The bed, the pool, the breakfast, the location, the staff
Cons: The water for the shower was a little tricky. It would either get really hot or really cold.
Location: The location was perfect, and there is food and bars all over near the hotel!
We loved our stay at Live Tulum and will be back. The hotel is so beautiful, and in the perfect location. Within walking distance (or biking) of everything Tulum has to offer. The staff are so pleasant and were so helpful to meet all of our needs. Breakfast each morning was delicious! I highly recommend staying here.

Posted by , from Louisville, KY on 9 May 2017

Was this review helpful to you?
Comment from Hotel Management

21 May 2017 by Livetulum

Thanks for your comments . Have a beautiful day .

Property Features

As a guest of Livetulum, you'll find an outdoor pool, a library, and a terrace. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Livetulum also features tour/ticket assistance, a garden, and a front-desk safe. Smoking is allowed in designated areas at this 3-star Tulum guesthouse.

  • 1 building
  • 18 guestrooms or units
  • 3 levels
  • Built in 2014
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Library
  • Terrace
  • Garden
  • ATM
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Property shuttles: Airport shuttle

Room Amenities

Livetulum offers 18 air-conditioned accommodations with laptop-compatible safes and hair dryers. Rooms open to balconies. Guests can surf the web using the complimentary wireless Internet access. Guests can make use of the in-room coffee/tea makers and minibars. Additionally, rooms include irons/ironing boards and complimentary toiletries. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

  • Private balcony
  • Minibar
  • Coffee maker
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Wardrobe or closet

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Livetulum offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Livetulum

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa and Mastercard. Cash is not accepted. The property is professionally cleaned. Contactless check-out is available.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Children stay free
  • Service animals not allowed
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free 2
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guest stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of Safe Travels (WTTC - Global)

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 99 per person (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Condo Livetulum
  • Livetulum Tulum
  • Livetulum Guesthouse
  • Livetulum Guesthouse Tulum

You should know

  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
url importing http://www.travelocity.ca/Tulum-Hotels-Livetulum.h9094174-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Tulum-Hotels-Livetulum.h9094174-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.ca/Tulum-Hotels-Livetulum.h9094174-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.