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Nerea Tulum

4.0 star property
4-star beachfront hotel near Soliman Bay

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Photo gallery for Nerea Tulum

Terrace/patio
Restaurant
Beachfront Rooftop
Restaurant
Free toiletries, hair dryer, bathrobes, towels
Reviews
9.4

Exceptional

Popular amenities

  • Hot tubHot tubHot tub
  • SpaSpaSpa
  • PoolPoolPool
  • Breakfast included
  • Parking includedParking includedParking included
  • RestaurantRestaurantRestaurant

Explore the area

Map
Fraccionamiento tankah III Mza 3 Lote 21, Tulum, QROO, 77760
  • Popular LocationSoliman Bay1 min walk
  • Popular LocationCenote Manatí1 min walk
  • AirportTulum, Quintana Roo (TUY)9 min drive
  • Popular LocationXel-Há Park10 min drive

Room options

View all photos for Deluxe Swim-Up King

Deluxe Swim-Up King | Balcony

Deluxe Swim-Up King

10/10 Exceptional
  • 40.12 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Partial Ocean View King

Partial Ocean View King

Partial Ocean View King

10/10 Exceptional
  • 40.12 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Beachfront Lower King

Beachfront Lower King | Balcony view

Beachfront Lower King

10/10 Exceptional
  • 40.15 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Pool View King

Pool View King | View from room

Pool View King

  • 40.15 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Rooftop Suite

Rooftop Suite

Rooftop Suite

10/10 Exceptional
  • 63.55 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Beachfront Upper King

Beachfront Upper King

Beachfront Upper King

  • 40.15 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Beachfront Rooftop

Beachfront Rooftop

Beachfront Rooftop

  • 63.55 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

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Alea Tulum
Pool
Spa
Parking included
Free WiFi
4.6 out of 5, Wonderful, (351)
The price is CA $194
per night
CA $239 total
includes taxes & fees
7 Jun - 8 Jun
Alea Tulum

About the area

Tulum

Beachside getaway.You'll find Soliman Bay and Tulum National Park within a 15-minute walk of this Tulum hotel. Also, Cenote Manatí is within half a mile (1 km) and LabnaHa Ecopark Adventures is within 3 miles (5 km).

What's nearby

  • Soliman Bay - 1 min walk
  • Cenote Manatí - 1 min walk
  • Xel-Há Park - 10 min drive
  • Tulum Mayan Ruins - 13 min drive
  • Playa Paraiso - 27 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 61 min drive

Restaurants

  • Zona Arqueológica de Tulum - 13 min drive
  • Templo Dios del Viento - 13 min drive
  • Mulut Jach Ki - 9 min drive
  • Chula Vista - 10 min drive
  • Starbucks - 9 min drive

About this property

Nerea Tulum

4-star beachfront hotel near Soliman Bay
Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with free beach club on site and umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Nerea Tulum like a lazy river and an outdoor pool.

Free breakfast is available daily. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the pool bar. WiFi is free in public spaces. This beach hotel also offers a spa tub and a terrace. Self parking is free.

This 4-star Tulum hotel is smoke free.

  • 22 guestrooms or units
  • Cooked-to-order breakfast (free)
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • No smoking on site
  • Bar by the pool
  • Dining venue
Nerea Tulum offers 22 air-conditioned accommodations with free minibar items and minibars. Rooms open to furnished balconies. Pillowtop beds feature down comforters and premium bedding. 50-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

This Tulum hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; local and international calls are complimentary (restrictions may apply). Additionally, rooms include espresso makers and safes. In-room massages, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM–11:00 AM
  • 1 restaurant
  • 1 poolside bar

Things to do

  • 27 holes of golf
  • Beach yoga
  • Canoe available
  • Free beach club
  • Free bicycle rentals
  • Full-service spa
  • Kayaking
  • Outdoor pool
  • Snorkeling
  • Spa tub
  • Surfing/body boarding

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Handrails in stairways
  • Lever door handles
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance

Room amenities

Entertainment

  • 50-inch Smart TV
  • Digital channels
  • Netflix
  • Premium channels
  • Streaming services

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Outdoor space

  • Furnished balcony

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free minibar

More

  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Free international calls
  • Free local calls
  • Guidebooks/recommendations
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions and key retrieval information; front desk staff will greet guests on arrival

Access methods

Staffed front desk, key retrieval

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children 5 and younger are not allowed at this property. All guests older than 5 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

We should mention

  • The outdoor pool closes for the season in December.
  • Pool access available from 8:00 AM to 10:00 PM.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 5 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Nerea Tulum Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 66 out of 80 reviews" "
Rating 8 - Good. 9 out of 80 reviews" "
Rating 6 - Okay. 1 out of 80 reviews" "
Rating 4 - Poor. 2 out of 80 reviews" "
Rating 2 - Terrible. 2 out of 80 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

MIRIAM

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Sheena Le'Shan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2023

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay! Beach, breakfast and pool are all really good. Free use of kayaks, padelboards and snorkels
Stayed 3 nights in Nov 2023

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views. Hotel’s aesthetics and vibe is total relaxed mixed with Mediterranean luxury. Service is excellent. When I arrived I had a bit of upset stomach, Janet one of the servers at the restaurant ordered for me hot ginger tea, she checked on us the next day. Felt so comfortable and relaxed. The restaurant is fresh kitchen and organic. It is delicious.
Stayed 2 nights in Nov 2023

8/10 Good

Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone on the property was completely nice. The only complaint I have is how they charge for absolutely EVERYTHING! My 1st night I ordered the lamb and it was lamb leg, not what I thought or what I’m used too but of course I tried it, didn’t like it. Took one bite, asked the lady if I could change and she said of course but you still have to pay for this. So, I did but didn’t order anything else. Water $12! Everything is extremely high for no reason. Just understand that nothing is free or cheap.
Stayed 3 nights in Sep 2023

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They are very friendly, clean and accommodating in al aspects.
Stayed 5 nights in Sep 2023

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2023

6/10 Okay

Kadiatou

Stayed 5 nights in Aug 2023

2/10 Terrible

Tempestt

Disliked: Cleanliness, staff & service, property conditions & facilities
My husband and I were purely sold on Nerea and making this our go-to getaway spot in Mexico, however upon our last day a staff member by the name of Ivan had lied and stole the fish we caught on our fishing tour. We instructed him to keep the fish in the freezer and we would take it back home with us. Instead he told the kitchen staff we said he could have it. It broke our hearts because we loved the location, our stay, and had a great time until the very last day we found out what Ivan had done. We made sure to tip and be friendly with staff however this was done to us. When we reached back home, I unpacked my luggage bag to find that all of my gold jewelry was stolen. This jewelry was never unpacked or left out in our room. We suspect whoever cleaned our room literally went inside our luggage and took all of my jewelry including a Kate Spade watch and bracelet. So beware. Even if you take the necessary precautions, never trust a smiling face.
Stayed 5 nights in Aug 2023