La Veleta stay.Your stay at this La Veleta apartment places you within 2 miles (3 km) of Holistika Art Walk and Hospital de Tulum. Dos Aguas Park and Cenote Cristal are also within 3 miles (5 km).
Noil Residences offers its guests an outdoor pool and a fitness center.
This 3.5-star Tulum apartment is smoke free.
15 guestrooms or units
Tour and ticket information
No smoking on site
Noil Residences offers 15 air-conditioned accommodations with safes and hair dryers. These individually decorated and furnished accommodations include kitchen islands. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. Accommodations at this 3.5-star apartment have kitchens with stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.
This Tulum apartment provides complimentary wireless Internet access. 40-inch Smart televisions come with digital channels. Additionally, rooms include irons/ironing boards and ceiling fans.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lever door handles
No elevator
Well-lit path to entrance
Smoking not allowed
Services and conveniences
Iron/ironing board
Safe
Tour and ticket assistance
Things to do
Gym
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
First aid kit
Security system
Fire extinguisher
General
15 units
Individual decor
Individual furnishings
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Contactless check-out available
Special check-in instructions
There is no front desk at this property
Guests must contact the property in advance for check-in instructions and lockbox information; your host will greet you
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools
Access methods
Host will greet you, lockbox
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Important information
Fees
Guests will be asked to pay the following charges at the property:
Cleaning fee: MXN 850 per accommodation, per stay (varies per unit)
A damage deposit of MXN 5000 will be collected before check-in.
Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.
We've listed all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property only accepts cash. For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation.
We should mention
Pool access available from 8:00 AM to 9:00 PM.
Property is also known as
Noil Residences TULUM
Noil Residences Apartment
Noil Residences Apartment TULUM
Frequently asked questions
How close is Noil Residences to the airport?
Noil Residences is 25.5 mi (42-min drive) away from the Tulum Intl. Airport (TQO) airport, the closest popular airport to the property.
Does Noil Residences have an airport shuttle?
Airport shuttle services are not available at Noil Residences.
How close is Noil Residences to the beach?
This apartment is 3.7 mi (13-min drive) from Tulum Beach and 4.8 mi (22-min drive) from Playa Paraiso. Don't forget your sunscreen!
Does Noil Residences offer free breakfast?
Noil Residences does not offer free breakfast.
Is there a casino at Noil Residences?
No, there is no casino at this apartment.
What time is check-in at Noil Residences?
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM.
Is there free parking at Noil Residences?
Free parking is not available at this apartment.
Does Noil Residences have a pool?
Noil Residences features an outdoor pool. Guests can enjoy pool access from 8:00 AM to 9:00 PM.
Does Noil Residences have a spa?
There are no spa services available at this apartment.
How close is Noil Residences to downtown Tulum?
Noil Residences is 1.5 mi away from Tulum.
Noil Residences Reviews
Reviews
2.0
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 0 out of 3 reviews
10 - Excellent
0
Rating 8 - Good. 0 out of 3 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 3 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 3 reviews
4 - Poor
0
Rating 2 - Terrible. 3 out of 3 reviews
2 - Terrible
3
2.0/10
Cleanliness
2.0/10
Amenities
2.0/10
Property conditions & facilities
Reviews
Verified
2/10 Terrible
Daniel
Jan 4, 2025
Disliked: Cleanliness, room comfort, communication
Awful experience. Owner is not responsive.
If I could give zero stars I would. Area has no service, property owner does not send instructions to check in and their number does not work. I had to pay 5x as much for a hotel for the night because there was a big even in town. Terrible experience, ruined my night in tulum completely.
Daniel
Stayed 1 night in Jan 2025
Verified
2/10 Terrible
Dulce
Jan 12, 2025
Disliked: Cleanliness, amenities, property conditions & facilities, communication
SCAM!!!!! Trust me, you NEVER should book with them. I booked a 9 night stay and NEVER got a hold of the Noil property manager. I spent the first day in Tulum over 5 hrs just to get a hold of the property manager, their phone number was not working and they never message me back through the Expedia app. I even went to the property and found someone that lives there, she said there is different property managers for each apt so she had no idea how to help me. But please know that when I went to the property, it was very far, NOT walkable to anything close to downtown, WIFI and service was close to non existent and Tulum does not allow Ubers so you must take Taxis everywhere which are very expensive (around $30 to $40 us dollars each way) so in that aspect this property is definitely not ideal to stay in either. Also the streets are not even paved so when it rains its extremely muddy and most taxis dont even want to go that far in where the property is located. Overall, the pics may look like a good place to stay and cheap for Tulum prices but its a SCAM!
We encountered a group of Australian girls that were also scammed by that same property and by another Tulum property (apparently its a thing) so be very very careful who you book with.
Thankfully the amazing customer service of Expedia they were able to relocate us last minute to another similar property (Nhoa luxury hotel) since they couldn't even get a hold of the property manager multiple times either.
Dulce
Stayed 9 nights in Jan 2025
Verified
2/10 Terrible
Eduardo Antonio
Jan 13, 2025
Disliked: Cleanliness, amenities, property conditions & facilities, communication
Los propietarios nunca contestaron, ni días antes ni el día de mi entrada, tuve que buscar otro hotel y pagar mucho más