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Holiday Inn Express & Suites Rochester Webster by IHG

2.5 star property
Enjoy free breakfast at this Webster hotel

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Rochester Webster by IHG

Welcome to the Holiday Inn Express & Suites, featuring a modern entrance with a covered walkway and a flagpole.
Enjoy a comfortable stay in this stylish room featuring a bed, desk, and modern amenities.
Relax in our welcoming lobby, featuring a reception area, artwork, comfortable seating, and ample lighting.
Enjoy a wide selection of hot and cold dishes at our buffet, featuring cheese omelets and sausages.
Experience the hotel's modern design, featuring a flat roof and brick facade, with comfortable outdoor seating areas and a fire pit.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

Map
860 Holt Rd, Webster, NY, 14580
  • Towne Center at Webster
    ‪11 min walk‬
  • Seabreeze Amusement Park
    ‪11 min drive‬
  • Strong
    ‪17 min drive‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Roll-in Shower (Communications)

Relax in this stylish room with a large bed, desk, and convenient coffee maker.

Standard Room, 2 Double Beds, Roll-in Shower (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite

Relax in a spacious room with a large bed, sofa, and desk, offering a comfortable retreat with a view.

Suite

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Work in comfort with a large flat-screen TV, desk, and chair.

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(40 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications)

Work in comfort with a large flat-screen TV, desk, and chair.

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

9.8 out of 10
Exceptional
(6 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Relax in this stylish room with a large bed, desk, and convenient coffee maker.

Standard Room, 2 Queen Beds

9.8 out of 10
Exceptional
(48 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Roll-in Shower (Communications)

Relax in a spacious room with a large bed, sofa, and desk, offering a view of the outdoors.

Suite, 1 King Bed, Roll-in Shower (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Relax in this stylish room with a large bed, desk, and convenient coffee maker.

Standard Room

9.0 out of 10
Wonderful
(4 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed (Additional Living Area)

Kitchen features a sleek design with a white countertop, stainless steel sink, and wooden cabinets with silver handles.

Suite, 1 King Bed (Additional Living Area)

9.6 out of 10
Exceptional
(7 reviews)
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Communications)

Work in comfort with a large flat-screen TV, desk, and chair.

Standard Room, 2 Queen Beds, Roll-in Shower (Communications)

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Double Beds (Additional Living Area)

Kitchen features a sleek design with a white countertop, stainless steel sink, and wooden cabinets with silver handles.

Suite, 2 Double Beds (Additional Living Area)

8.8 out of 10
Excellent
(9 reviews)
  • 40 sq m
  • Sleeps 6
  • 2 Double Beds

About the area

Webster

In entertainment district.Within 12 miles (20 km) of this hotel, you'll find George Eastman Museum and Memorial Art Gallery. Strong is within 12 miles (20 km) and Eastview Mall is within 16 miles (25 km).

What's nearby

  • Towne Center at Webster - 11 min walk - 1.0 km
  • Seabreeze Amusement Park - 11 min drive - 12.6 km
  • Strong - 17 min drive - 21.2 km
  • George Eastman Museum - 17 min drive - 20.5 km
  • University of Rochester - 21 min drive - 25.2 km

Getting around

  • Rochester Station - 18 min drive
  • Greater Rochester Intl. Airport (ROC) - 26 min drive

Restaurants

  • ‪McDonald's - ‬13 min walk
  • ‪Wendy's - ‬3 min drive
  • ‪Taco Bell - ‬3 min drive
  • ‪Dairy Queen - ‬3 min drive
  • ‪Panera Bread - ‬11 min walk

About this property

Holiday Inn Express & Suites Rochester Webster by IHG

Enjoy free breakfast at this Webster hotel
Holiday Inn Express & Suites Rochester Webster by IHG offers its guests an indoor pool and a 24-hour fitness center. Public spaces have free WiFi. A business center and meeting rooms are available. Free breakfast is served daily. Event space at this hotel measures 2002 square feet (186 square meters) and includes conference space. The business-friendly Holiday Inn Express & Suites Rochester Webster by IHG also features coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. A complete renovation of Holiday Inn Express & Suites Rochester Webster by IHG was completed in June 2019.

This Webster hotel is smoke free.

  • 104 guestrooms or units
  • 4 levels
  • Meeting rooms
  • 2002 sq ft of conference space
  • 186 sq m of conference space
  • Buffet breakfast (free)
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Newspapers in lobby (free)
  • ATM
  • No smoking on site
Holiday Inn Express & Suites Rochester Webster by IHG offers 104 accommodations with safes and coffee/tea makers. Televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

English

Similar properties

Welcome to Hampton Inn, featuring a flat roof, large windows, and a covered entrance area surrounded by a beautifully maintained landscape.

Hampton Inn Rochester Webster

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.4 out of 5, Excellent, 1,001 reviews
The price is CA $126
CA $144 total
includes taxes & fees
Aug 31 - Sep 1
Hampton Inn Rochester Webster

Property amenities

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Webster
Holiday Inn Express Webster
Webster Holiday Inn Express
Holiday Inn Express Rochester Webster Hotel
Holiday Inn Express Rochester Webster
Holiday Inn Express Suites Rochester Webster
Holiday Inn Express Suites Rochester Webster by IHG
Holiday Inn Express Suites Rochester Webster an IHG Hotel
Holiday Inn Express & Suites Rochester Webster by IHG Hotel
"Holiday Inn Express Suites Rochester Webster an IHG Hotel"
Holiday Inn Express & Suites Rochester Webster by IHG Webster

Holiday Inn Express & Suites Rochester Webster by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 712 out of 1000 reviews
Rating 8 - Good. 202 out of 1000 reviews
Rating 6 - Okay. 49 out of 1000 reviews
Rating 4 - Poor. 21 out of 1000 reviews
Rating 2 - Terrible. 16 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed staying at a clean and quiet hotel. The staff were friendly and made us feel welcome.
Stayed 1 night in May 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel seems quiet. Lots of parking.
Stayed 1 night in Apr 2025

8/10 Good

Cassandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again.
Stayed 1 night in Apr 2025

10/10 Excellent

Alma

Liked: Cleanliness, staff & service, property conditions & facilities
Stay went well
Stayed 1 night in Apr 2025

10/10 Excellent

Gauri

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, spacious and functional room. Comfortable bed. Pool was not very clean and hot tub was not warm. Breakfast was good. Overall a good property, would stay again.
Stayed 1 night in Apr 2025

10/10 Excellent

Audra

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a really nice welcoming experience. We have a range from 3 years to adult that visited and we absolutely all enjoyed the amenities
Stayed 1 night in Apr 2025

10/10 Excellent

Jie

Stayed 1 night in Apr 2025

6/10 Okay

Marilyn

Travelled with family
Room next door was too noisy
Stayed 2 nights in Apr 2025

10/10 Excellent

Pedro

Stayed 1 night in Mar 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Edmund

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Did the job, minor issues

Booked in June 2024 for an April 2025 stay. Upon arrival, 230pm, room was not ready or even selected for me yet. Others were checking in, but I was unable to. Didn't know until about 4pm when I called to follow up to see if I had a room was I informed I was all set. Was concerned I'd be walked. Once I was in the room, everything was fine. Desk chair was very squeaky when leaning back. On final morning when cleaning up and packing up, found a sock under mattress that was not mine. Breakfast did the job. Front desk didn't have any travel toothpaste, but offered a mouthwash instead. The EV chargers in back were great.
Stayed 3 nights in Apr 2025

10/10 Excellent

Simone

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

William

Stayed 1 night in Mar 2025

10/10 Excellent

Eumar Jesus

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was clean and expectedly good. thanks for this hotel recommendation
Stayed 2 nights in Mar 2025

8/10 Good

Brianna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and had nice, updated rooms. The beds and pillows were very comfortable and our room was the perfect temperature. Lots of TV channels for my kids to choose from, which they enjoyed. The pool and hot tub were nice, although the pool water was a little bit cloudy. We also enjoyed the breakfast, and it was nice that there were hot items to choose from as well. The first day the breakfast was busy, and it would have been nice to have a few more items replenished (milk, eggs), however the second day was not busy at all and there was lots of everything to choose from. Overall, we were pleased with this hotel and would return if we are visiting the Rochester area again!
Stayed 2 nights in Mar 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Andrea

Liked: Property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Angie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wherever I go I always check for a Holiday Inn Express. They are consistently good, comfortable and affordable.
Stayed 7 nights in Feb 2025

10/10 Excellent

Claudette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool area is excellent. Breakfast was yummy. Staff was friendly.
Stayed 1 night in Mar 2025

6/10 Okay

Leonard, Laval

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all best stay
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Joshua

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice. The property and the staff were great. The only issue was that they did not take care of the ice in the lot in front of the hotel. It was very slippery and difficult to walk around.
Stayed 1 night in Feb 2025

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking lot to the hotel was not plowed or cleaned well enough for parking and customer safety.
Stayed 1 night in Feb 2025