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"Room was musty and run down and had an ant problem " More

By a verified traveller on Mon 01 Aug 2022

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Hotel Description

3-star resort with a golf course, connected to the convention center

On the beach

Stay at this Dundee resort and you'll be within half a mile (1 km) of Bras d'Or Lake and 9 miles (15 km) of MacLeod Brook Nature Reserve. River Inhabitants Nature Reserve is within 12 miles (20 km) and Upper MacMillan Lake is within 16 miles (25 km).

18-hole golf course

A golf course and a restaurant are featured at this resort. Enjoy the indoor pool and perks like free self parking and free WiFi. You'll appreciate the outdoor tennis court, bar/lounge, and laundry facilities.

Cottage, 1 Bedroom

Bed Count 1 Full Bed Maximum Occupancy 3 Max
CA $164* Per night/room 18 May - 19 May

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, Multiple Beds

Bed Count 2 King Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, Lake View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Dundee Resort & Golf Club ratings based on 2 Verified Reviews

Review Summary
2.5 out of 5 2.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Dundee Resort & Golf Club

Couples (1) Family (1)
2 out of 5
First the rates seemed a bit high Our booking wasn't listed at the hotel even though we had a conformation number. The air conditioning was set on high in the room when we walked in and the room was so cold we had to wear jackets. The heat in the room wouldn't warm up the room. For the amount we paid and then sat in a room freezing is absolutely absurd. Then in the morning we arrived at the dinning room for breakfast when the waitress asked if we had a breakfast coupon. I asked how you get the coupon and she replied that they come with certain rooms. I couldn't believe that we paid 225 for the room and that doesn't seem to be enough to comp breakfast. As well i found the room rather rundown and in need of repair and upgrade. The Dundee area is amazing and the property is as well, however, if you are going to charge premium rates then the services should reflect the cost.

Posted by on 10 Sep. 2019

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Comment from Hotel Management

11 Oct. 2019 by Lesa

So sorry you did not enjoy your experience with our property. As new owners we are still working out kinks and so we ask for your patience with our upgrades. Many of our rooms have already been completed, it was unfortunate you were in one that wasn't finished. We hope you consider Dundee again. All the best.

3 out of 5
Room was musty and run down and had an ant problem

Posted by on 1 Aug. 2022

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Comment from Hotel Management

1 Aug. 2022 by PStackhouse

Thanks for taking the time to share your feedback. We are sorry to learn that you had issues with your accommodation. We are particularly surprised at the comment that you felt the room was run down as our rooms have all been outfitted with new furnishings, carpet and paint in the past three years. This year has been particularly challenging with regard to high humidity which likely is the cause of a must odor. However we have asked our Housekeeping and Maintenance staff to investigate as well to see if there is some other cause. Again we are sorry that your experience did live up to your expectations.

About the Dundee Resort & Golf Club

Location 2750 West Bay Rd, Dundee, NS B0E 3K0

Property Features

Dundee Resort & Golf Club offers its guests a golf course, an outdoor tennis court, and an indoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A seasonal outdoor pool, a terrace, and barbecue grills are also featured at Dundee Resort & Golf Club. Self parking is free. Smoking is allowed in designated areas at this 3-star Dundee resort.

  • 97 guestrooms or units
  • 2 levels
  • 16 buildings
  • Meeting rooms
  • Deli
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Outdoor tennis courts - 1
  • Snack bar/deli
  • Laundry facilities
  • Playground on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Dundee Resort & Golf Club offers 97 accommodations with coffee/tea makers and hair dryers. 43-inch Smart televisions come with satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries. This Dundee resort provides complimentary wireless Internet access. Business-friendly amenities include phones along with free international calls (restrictions may apply). Housekeeping is provided on request.

  • Smart television
  • Satellite channels
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (on request)
  • International calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Heating
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

MacRae's - This family restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: CAD 25 per pet, per stay
  • Only dogs and cats are allowed
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve high chair. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

  • No rollaway/extra beds available
  • No elevators
  • Pets Allowed-Specific Rooms Only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Pets cannot be left unattended
  • Property is not currently implementing any enhanced cleaning measures
  • Property is not currently implementing any guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 15–25 for adults, and CAD 10–15 for children
  • Pet fee: CAD 25 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Dundee Resort West Bay
  • Dundee Resort
  • Dundee West Bay
  • Dundee Resort & Golf Club Hotel Cape Breton Island
  • Dundee Resort And Golf Club
  • Dundee Hotel Cape Breton Island
  • Dundee Resort Golf Club
  • Dundee Resort Golf Club
  • Dundee & Golf Club Dundee
  • Dundee Resort & Golf Club Resort
  • Dundee Resort & Golf Club Dundee
  • Dundee Resort & Golf Club Resort Dundee

You should know

  • Reservations are needed for golf tee times. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.