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Holiday Inn Express Hotel & Suites Hamburg by IHG

2.5 star property
Enjoy the indoor pool at this Hamburg hotel

Choose dates to view prices

Photo gallery for Holiday Inn Express Hotel & Suites Hamburg by IHG

Indoor pool
Exterior
Room, Accessible, Non Smoking (2 Bed, Mobility Tub)
Lobby sitting area
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
3565 Commerce Place, Hamburg, NY, 14075
  • Place, South Shore Golf Course
    ‪16 min walk‬
  • Place, Highmark Stadium
    ‪5 min drive‬
  • Place, KeyBank Center
    ‪15 min drive‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪18 min drive‬

Room options

View all photos for Room, 2 Double Beds, Accessible, Non Smoking (Hearing)

In-room safe, individually furnished, desk, laptop workspace

Room, 2 Double Beds, Accessible, Non Smoking (Hearing)

9.2 out of 10
Wonderful
(12 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobil Roll In Shwr)

In-room safe, individually furnished, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking (Mobil Roll In Shwr)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking (2 Bed, Mobility Tub)

In-room safe, individually furnished, desk, laptop workspace

Room, Accessible, Non Smoking (2 Bed, Mobility Tub)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking (Leisure)

In-room safe, individually furnished, desk, laptop workspace

Room, 1 King Bed, Non Smoking (Leisure)

9.0 out of 10
Wonderful
(35 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(16 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

In-room safe, individually furnished, desk, laptop workspace

Standard Room

8.4 out of 10
Very good
(8 reviews)
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, individually furnished, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(49 reviews)
  • Sleeps 4
  • 2 Queen Beds

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4.4 out of 5, Excellent, 1,001 reviews
The price is CA $135
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About the area

Hamburg

In Hamburg .Within 3 miles (5 km) of this Hamburg hotel, you'll find South Shore Golf Course and Hilbert College. Lake Erie and Ten Thousand Vines are also within 3 miles (5 km).

What's nearby

  • South Shore Golf Course - 16 min walk - 1.4 km
  • Highmark Stadium - 5 min drive - 9.0 km
  • Walden Galleria Mall - 14 min drive - 26.6 km
  • KeyBank Center - 15 min drive - 23.1 km
  • University At Buffalo - North Campus - 21 min drive - 39.8 km

Getting around

  • Buffalo-Exchange Street Station - 18 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 29 min drive

Restaurants

  • Subway
  • McDonald's
  • Starbucks
  • McDonald's
  • Tim Hortons

About this property

Holiday Inn Express Hotel & Suites Hamburg by IHG

Enjoy the indoor pool at this Hamburg hotel
A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business center. Free breakfast is served. The business-friendly Holiday Inn Express Hotel & Suites Hamburg by IHG also features an indoor pool, laundry facilities, and dry cleaning/laundry services. Self parking is free.

This Hamburg hotel is smoke free.

  • 1 building
  • 84 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Bellhop
  • Elevator
  • No smoking on site
Holiday Inn Express Hotel & Suites Hamburg by IHG offers 84 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and hair dryers.

This Hamburg hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

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  • Breakfast included
  • Pet friendly
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The price is CA $135
CA $153 total
includes taxes & fees
Feb 5 - Feb 6
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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 6 AM to 9 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hamburg
Holiday Inn Express Hotel Hamburg
Holiday Inn Express Hotel Suites Hamburg

Holiday Inn Express Hotel & Suites Hamburg by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 589 out of 1001 reviews
Rating 8 - Good. 257 out of 1001 reviews
Rating 6 - Okay. 69 out of 1001 reviews
Rating 4 - Poor. 43 out of 1001 reviews
Rating 2 - Terrible. 43 out of 1001 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

KAREN, Willsboro

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was perfect and the staff were great! Breakfast was also a nice bonus.
Stayed 3 nights in Nov 2025

10/10 Excellent

Ruthie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice and the staff was super friendly.
Stayed 1 night in Oct 2025

10/10 Excellent

Jacob

Liked: Staff & service, amenities
Staff and service was fantastic!
Stayed 1 night in Oct 2025

8/10 Good

Ryan

Stayed 3 nights in Oct 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Jody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a suite, could have used another tv on the big empty wall across from couch & chair. Had to hit the ceiling to tell people above us to stop running heavy footed across the room. Every night that happened. Maybe put a sign in rooms to respect a certain time to stop making noise. Otherwise it was good
Stayed 2 nights in Sep 2025

10/10 Excellent

Kathleen, ROCHESTER

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great but there were other properties in the area that had shady guests staying rgere
Stayed 1 night in Sep 2025

10/10 Excellent

Harold

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean room .. great a/c .. awesome breakfast.. Very nice staff.
Stayed 1 night in Oct 2025

10/10 Excellent

Michelle

Stayed 3 nights in Sep 2025

2/10 Terrible

Helena

I don't have a review because my reservations were not located at the hotel. Big fail Expedia, thanks for ruining my trp!!
Stayed 1 night in Sep 2025

10/10 Excellent

Orlando Gonzalez

Stayed 2 nights in Sep 2025

10/10 Excellent

Karen

Travelled with family
Liked: Amenities
We stayed one night, but the place was clean and very nice atmosphere
Stayed 1 night in Sep 2025

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was awesome
Stayed 1 night in Sep 2025

6/10 Okay

JD

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Room was dirty. Shower has mold. Dent in the wall. Couch had hair on it
Stayed 2 nights in Sep 2025

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly helpful staff. Great beds, close to dining. Definitely recommend!
Stayed 1 night in Sep 2025

6/10 Okay

Michaela

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was very basic for over $200 for one night. Didn’t even have a table and two chairs and there was mold all over the place in the shower.
Stayed 1 night in Sep 2025

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Comfy bed, great breakfast, great people
Stayed 1 night in Sep 2025

8/10 Good

Anke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Jennifer

Stayed 2 nights in Sep 2025

10/10 Excellent

LYNN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located to Highmark Stadium
Stayed 1 night in Sep 2025

10/10 Excellent

Don

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Jaime

Stayed 1 night in Sep 2025

10/10 Excellent

Nathaniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a very nice place and staff way friendly
Stayed 2 nights in Sep 2025

8/10 Good

Nadine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Not bad just not good value for price.

Breakfast was great; room comfy except - if you are short like me -5'3"- you will need to use a high jump maneuver to get into bed. And wait for barely warm water in shower is at least 5 minutes so don't give up like I did and take a cold shower/shampoo -just don't expect anything beyond tepid. TP cheap single ply. Otherwise good stay.
Stayed 3 nights in Sep 2025