Hilton Tulum Riviera Maya All-Inclusive Resort

4.5 star property
4.5-star beachfront property near Xel-Há Park

Choose dates to view prices

Photo gallery for Hilton Tulum Riviera Maya All-Inclusive Resort

8 outdoor pools, cabanas (surcharge), pool umbrellas
Property video
Premium bedding, free minibar, in-room safe, individually decorated
8 outdoor pools, cabanas (surcharge), pool umbrellas
Club Room, 1 King Bed, Nature View

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Restaurant

Explore the area

View in a map
Carretera Cancun Tulum 307, Tulum, QROO, 77774
  • Place, Riviera Maya Golf Club
    ‪8 min drive‬
  • Place, Aktun Chen
    ‪8 min drive‬
  • Place, Dolphinaris Tulum
    ‪8 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪87 min drive‬

Room options

Room, 1 King Bed, Nature View

9.0 out of 10
Wonderful
(57 reviews)
  • Resort view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Ocean View (Governors Suite)

  • Ocean view
  • 130 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed, Nature View

  • Resort view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 King Bed, Partial Ocean View

  • Ocean view
  • 80 sq m
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 King Bed, Ocean View

  • Ocean view
  • 80 sq m
  • Sleeps 3
  • 1 King Bed

Family Room, 1 King Bed, Ocean View

7.4 out of 10
Good
(3 reviews)
  • Ocean view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Family Room, 1 King Bed, Ground Floor

9.6 out of 10
Exceptional
(5 reviews)
  • Ocean view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Family Suite, 1 King Bed, Ground Floor

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 80 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Ocean View

8.4 out of 10
Very good
(30 reviews)
  • Ocean view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Ocean View

  • Ocean view
  • 80 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

7.8 out of 10
Good
(17 reviews)
  • Resort view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Presidential Suite, 1 King Bed

  • Ocean view
  • 159 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Nature View

8.8 out of 10
Excellent
(86 reviews)
  • Garden view
  • Sleeps 4
  • 2 Queen Beds

Club Room, 2 Queen Beds, Nature View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • Sleeps 4
  • 2 Queen Beds

Club Room, 2 Queen Beds, Resort View, Ocean View

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Family Room, 2 Queen Beds, Ocean View

7.2 out of 10
Good
(5 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Family Room, 2 Queen Beds, Ground Floor

7.4 out of 10
Good
(3 reviews)
  • Garden view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Ocean View, Oceanfront

9.0 out of 10
Wonderful
(27 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Enclave Ocean View Suite-1 King

  • Sleeps 3
  • Free WiFi

Family Ocean View King Room

  • Sleeps 3
  • Free WiFi

Family Room, 1 King Bed, Resort View

  • Sleeps 3
  • Free WiFi

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About the area

Tulum

On the beach.Within 2 miles (3 km) of this Tulum property, you'll find Riviera Maya Golf Club and Aktun Chen. Xcacel Beach and Xcacel-Xcacelito Sanctuary are also within 3 miles (5 km).

What's nearby

  • Riviera Maya Golf Club - 8 min drive - 5.0 km
  • Aktun Chen - 8 min drive - 5.0 km
  • Dolphinaris Tulum - 8 min drive - 4.3 km
  • Xcacel Beach - 9 min drive - 4.6 km
  • Xel-Há Park - 11 min drive - 7.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 77 min drive

Restaurants

  • ‪Bahia Principe Grand Coba - ‬6 min drive
  • ‪Restaurant Kukulkan - ‬7 min drive
  • ‪Thali Restaurant - ‬7 min drive
  • ‪Restaurante Yucatan - ‬6 min drive
  • ‪The Truck - ‬7 min drive

About this property

Hilton Tulum Riviera Maya All-Inclusive Resort

4.5-star beachfront property near Xel-Há Park
Hilton Tulum Riviera Maya All-Inclusive Resort is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Hilton Tulum Riviera Maya All-Inclusive Resort you can cool off in one of the 8 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There are 9 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 beach bars, 3 poolside bars, and 3 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool, and a 24-hour fitness center. Free valet parking is available.

This 4.5-star Tulum property is smoke free.

  • 735 guestrooms or units
  • 3 levels
  • 12 buildings
  • 9 dining venues
  • 3 bars on the beach
  • 3 bars by the pool
  • 3 bars or lounges
  • Built in 2022
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Garden
  • Gift shop
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Coffee shop
Hilton Tulum Riviera Maya All-Inclusive Resort offers 735 air-conditioned accommodations, which are accessible via exterior corridors and feature free minibar items and minibars. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 65-inch Smart televisions come with premium digital channels.

Bathrooms include hair dryers and children's robes. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and complimentary bottled water. Housekeeping is provided daily.

The onsite spa has 13 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.

Similar properties

Property amenities

Family friendly

  • 8 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Splash pad
  • Waterslide

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered valet parking on site

Food and drink

  • Free buffet breakfast available daily 9:00 AM to 11:30 AM
  • 3 bars/lounges
  • 3 beach bars
  • 3 poolside bars
  • 9 restaurants
  • A coffee shop/cafe
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 24-hour gym
  • 8 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Hiking/biking trails
  • Playground
  • Shopping
  • Splash pad
  • Waterslide
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Elevator (31 inch wide door)
  • Handrails in hallways (24 inches high)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 65-inch smart TV with premium digital channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Children's robes
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Some water is reused through a grey water recycling system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses a grey water recycling system. Guests can access their rooms with a mobile device.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Frequently asked questions

How close is Hilton Tulum Riviera Maya All-Inclusive Resort to the airport?

Hilton Tulum Riviera Maya All-Inclusive Resort is 40.6 mi (69-min drive) away from the Tulum Intl. Airport (TQO) airport, the closest popular airport to the property.

How much does it cost to stay at Hilton Tulum Riviera Maya All-Inclusive Resort?

As of May 30, 2026, prices found for a 1-night stay for 2 adults at Hilton Tulum Riviera Maya All-Inclusive Resort on Jun 14, 2026 start from CA $471, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hilton Tulum Riviera Maya All-Inclusive Resort have an airport shuttle?

Airport shuttle services are not available at Hilton Tulum Riviera Maya All-Inclusive Resort.

How close is Hilton Tulum Riviera Maya All-Inclusive Resort to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Hilton Tulum Riviera Maya All-Inclusive Resort offer free breakfast?

Hilton Tulum Riviera Maya All-Inclusive Resort offers free buffet breakfast every day from 9:00 AM to 11:30 AM.

Is there a casino at Hilton Tulum Riviera Maya All-Inclusive Resort?

No, there is no casino at this property.

What time is check-in at Hilton Tulum Riviera Maya All-Inclusive Resort?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Hilton Tulum Riviera Maya All-Inclusive Resort?

This property offers free valet parking.

Does Hilton Tulum Riviera Maya All-Inclusive Resort have a pool?

Hilton Tulum Riviera Maya All-Inclusive Resort features 8 outdoor pools and a children's pool.

Does Hilton Tulum Riviera Maya All-Inclusive Resort have a restaurant?

There are 9 onsite restaurants, offering options like Asian cuisine, ocean views, and a beachfront location.

Does Hilton Tulum Riviera Maya All-Inclusive Resort have a spa?

This property has a spa, which features facials, massages, and body wraps.

How close is Hilton Tulum Riviera Maya All-Inclusive Resort to downtown Tulum?

Hilton Tulum Riviera Maya All-Inclusive Resort is 12.9 mi away from Tulum.

Hilton Tulum Riviera Maya All-Inclusive Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1099 out of 1954 reviews
Rating 8 - Good. 386 out of 1954 reviews
Rating 6 - Okay. 249 out of 1954 reviews
Rating 4 - Poor. 103 out of 1954 reviews
Rating 2 - Terrible. 117 out of 1954 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Chaka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful!
Stayed 4 nights in Apr 2026

6/10 Okay

Stephanie

Stayed 7 nights in Feb 2026

10/10 Excellent

Lilana

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, clean property, great staff, food and entertainment. No issues with loungers, plenty of space for everyone.
Stayed 4 nights in Feb 2026

6/10 Okay

Michelle C., Forestville

Travelled with family and small children, Travelled with group
Liked: Property conditions & facilities
Room was in good condition but we didn’t get full room service everyday. I wasn’t expecting a thorough cleaning but just having our beds made, trash changed, and towels refreshed was a bit lackluster. The place never really felt like it got cleaned the entire time we were there. We definitely didn’t get any top ups on shampoo and soap, etc. we got our drink fridge restocked I guess. Anyhow that could be better. Buffet staff was awesome - very friendly and made us feel welcome. We loved having breakfast and lunch at the buffet just for the staff interactions. Making reservations was the single most frustrating experience and everyone in our group agrees. All places booked up by Sunday and we had gotten there on Friday??? We eked out a few places but never got to experience Aume, La Luce, or Teppenyaki. It is kind of absurd that it is that competitive. And with no guidance as to how quickly things filled up, we really had no shot. Anyway, for having kids with us this was fine. If i was on an adults-only trip, these things would bother me.
Stayed 7 nights in Feb 2026

10/10 Excellent

Angelina

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The rooms and property were clean and staff was nice
Stayed 4 nights in Feb 2026

10/10 Excellent

June

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was beautiful and all of the staff were supper nice. I especially loved the staff at the Mediterranean restaurant. So sweet ,everyone were so kind. I loved the hotel and staff the beach i didnt like,,too many rocks. The pools where beautiful. Overall a 10 on 10.
Stayed 7 nights in Feb 2026

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The overall decorum of the outside landscapes, the 24 hour transportation, room service and access to food. The entertainment and daily activities.
Stayed 5 nights in Feb 2026

6/10 Okay

Stephanie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 4 nights in Feb 2026

10/10 Excellent

Terrence

Stayed 3 nights in Feb 2026

10/10 Excellent

Roger

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 7 nights in Feb 2026

10/10 Excellent

Ayanna

Liked: Cleanliness, amenities, property conditions & facilities
Room and staff were amazing. Everywhere in the resort was clean. Food wasn't good though.
Stayed 4 nights in Oct 2025

2/10 Terrible

Misty M, Pewaukee

Travelled with family and small children
Disliked: Amenities
The service was absolutely horrible, to upselling us for a exclusive experience which included day beds at all the pools and reservations to restaurants.. We got kicked out of our day bed the first day after we set up saying we only have access to certain area day beds and our reservations for dinner were all scheduled for 8:30- 9 pm at night even though we had a 6 year old with us. Check-in was 3 pm we didn’t get a room until 4pm even though we arrived at 12:30 we couldn’t even get waters in the room or even enough towels for only 3 of us on a daily basis. My daughter got sick and threw up after dinner the first night, we asked for new sheets and comforter after 2 hours and several calls we received. Would never go back and after spending $8500 for 5 nights…was definitely a waste and would never recommend.
Stayed 5 nights in Feb 2026

10/10 Excellent

Robert M

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our 5 day stay was thoroughly enjoyable. The staff were friendly and dedicated to excellent service! Thank you.
Stayed 4 nights in Feb 2026

8/10 Good

Steven

Stayed 5 nights in Feb 2026

2/10 Terrible

Lisa

Stayed 7 nights in Feb 2026

10/10 Excellent

Dianne Marie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Outstanding
Stayed 4 nights in Jan 2026

10/10 Excellent

Jaylene

Stayed 3 nights in Dec 2025

10/10 Excellent

Michaela

Stayed 4 nights in Jan 2025

8/10 Good

Reut

Business traveller
Liked: Cleanliness, staff & service, amenities
The room was very comfortable, and the view was beautiful. However, in my opinion, the water in the shower was not hot enough; it was quite warm, but I prefer it hot. On a positive note, the breakfast was the BEST.
Stayed 2 nights in Feb 2026

10/10 Excellent

Indy Lopes da

Stayed 4 nights in Dec 2025

6/10 Okay

Dillan

Stayed 1 night in Feb 2026

10/10 Excellent

Lizeth

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The Hilton resort is a beautiful resort with an amazing view to the beach. The staff was very nice and friendly made sure we were always good and help us with any questions. I recommend this resort and would definitely go again someday!
Stayed 3 nights in Feb 2026

10/10 Excellent

Malissa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff, the food the entertainment everything was amazing
Stayed 4 nights in Feb 2026

10/10 Excellent

Theodore

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
clean room staff amenities etc
Stayed 4 nights in Feb 2026

10/10 Excellent

Robin

Liked: Cleanliness, amenities, property conditions & facilities
Good food. Pleasant staff. Nice layout. Comfortable rooms.
Stayed 5 nights in Feb 2026