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ACME Hotel Chicago, Outset Collection by Hilton

3.5 star property
3.5-star boutique hotel near Michigan Avenue

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Photo gallery for ACME Hotel Chicago, Outset Collection by Hilton

Cocktail bar
Standard Room, 1 King Bed
Exterior
Cocktail bar
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available

Explore the area

View in a map
15 East Ohio Street, Chicago, IL, 60611
  • Place, Michigan Avenue
    ‪3 min walk‬
  • Place, Chicago Riverwalk
    ‪8 min walk‬
  • Place, Millennium Park
    ‪13 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Queen Bed (City View)

Room, 1 Queen Bed (City View)

Room, 1 Queen Bed (City View)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

View all photos for Two Queen Room

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Two Queen Room

  • Sleeps 4

King Room

  • Sleeps 2

Queen Room

  • Sleeps 2

View all photos for King Suite

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

King Suite

  • Sleeps 4

Queen Room With City View

  • Sleeps 2

View all photos for King Suite With Mobility Accessible Roll-in Shower

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

King Suite With Mobility Accessible Roll-in Shower

  • Sleeps 4

Queen Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2

View all photos for 2 Queen Bed Suite

Shower, rainfall showerhead, designer toiletries, hair dryer

2 Queen Bed Suite

  • Sleeps 6

Guest Room With 2 Queen Beds-Hearing Accessible

  • Sleeps 4

King Suite-Hearing Accessible

  • Sleeps 4

Queen Room-Hearing Accessible

  • Sleeps 2

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About the area

Chicago

City center stay.Within a 15-minute walk of this Downtown Chicago hotel, you'll find Michigan Avenue and 875 North Michigan Avenue. Millennium Park and Art Institute of Chicago are also within 2 miles (3 km).

What's nearby

  • Michigan Avenue - 3 min walk - 0.3 km
  • Chicago Riverwalk - 8 min walk - 0.7 km
  • 875 North Michigan Avenue - 11 min walk - 1.0 km
  • Millennium Park - 13 min walk - 1.1 km
  • Art Institute of Chicago - 17 min walk - 1.5 km

Getting around

  • Grand Station (Red Line) - 2 min walk
  • Millennium Station - 14 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 36 min drive

Restaurants

  • ‪Eataly - ‬1 min walk
  • ‪Bally's Casino - ‬1 min walk
  • ‪Chipotle Mexican Grill - ‬2 min walk
  • ‪Shake Shack - ‬3 min walk
  • ‪Weber Grill Restaurant - ‬1 min walk

About this property

ACME Hotel Chicago, Outset Collection by Hilton

3.5-star boutique hotel near Michigan Avenue
A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and a meeting room. You can enjoy a drink at the bar/lounge. A fitness center, multilingual staff, and tour/ticket assistance are also featured at the business-friendly ACME Hotel Chicago, Outset Collection by Hilton.

This 3.5-star Chicago hotel is smoke free.

  • 130 guestrooms or units
  • 15 levels
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
ACME Hotel Chicago, Outset Collection by Hilton offers 130 accommodations with laptop-compatible safes and bathrobes. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 46-inch LED televisions come with digital channels. Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

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includes taxes & fees
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Property amenities

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour offsite parking (USD 40 per night)

Food and drink

  • A bar/lounge

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (34 inch wide door)
  • Handrails in stairways (32 inches high)
  • Lever door handles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 46-inch LED TV with digital channels
  • iPod dock
  • Streaming services

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cribs (infant beds) are available for USD 20.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 40 per night(10 ft away; open 24 hours)
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 20.0 per night
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Eurocard, and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ACME Chicago
ACME Chicago Hotel
ACME Company Chicago
ACME Hotel
ACME Hotel Chicago
ACME Hotel Company
ACME Hotel Company Chicago
Chicago ACME Hotel
Chicago Hotel ACME
Hotel ACME Chicago
ACME Hotel Company Hotel
ACME Hotel Company Chicago
ACME Hotel Company Hotel Chicago

ACME Hotel Chicago, Outset Collection by Hilton Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1299 out of 1976 reviews
Rating 8 - Good. 422 out of 1976 reviews
Rating 6 - Okay. 153 out of 1976 reviews
Rating 4 - Poor. 57 out of 1976 reviews
Rating 2 - Terrible. 45 out of 1976 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Frank, Portland

Stayed 4 nights in Feb 2026

10/10 Excellent

ryan

Stayed 6 nights in Dec 2025

2/10 Terrible

Tylor

Liked: Cleanliness
Disliked: Staff & service, amenities
Double charged $337 so with deposit and the double room charge they currently have $400 + of my money have stayed at multiply
Stayed 1 night in Dec 2025

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our stay at Acme hotel was amazing! We were warmly greeted by the best receptionist Jerome who made us feel comfortable and provided us with some tips for getting around the city as he assured us that we’d love it. And we did! He shared some good places to visit during our time in Chicago and none of them disappointed. The location of Acme is PRIME for exploring downtown. The Berkshire room downstairs is perfect to get the night started and the vibes and aesthetic of the hotel made us feel like a part of the city. Acme and Jerome were very hospitable and left us with the impression that we’d always have a reliable hotel to come back to. 100/10 recommend! Thank you Jerome!
Stayed 4 nights in Dec 2025

10/10 Excellent

Michelle

Liked: Staff & service
Room wasn’t the cleanest, a lot of stuff to do in walking distance, bar, restaurant & bakery were closed but didn’t know until we checked in.
Stayed 1 night in Dec 2025

8/10 Good

Corey

Stayed 1 night in Dec 2025

10/10 Excellent

Quinette

Stayed 1 night in Dec 2025

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2025

10/10 Excellent

Chris

Stayed 1 night in Dec 2025

10/10 Excellent

Haley

Liked: Cleanliness, amenities, property conditions & facilities
Great spacious cool room
Stayed 1 night in Dec 2025

10/10 Excellent

Robert, Lafayette

Travelled with group
Liked: Cleanliness, amenities
Great hotel, friendly, clean, and beautiful to stay in. Desk receptionist was the best!!!! Will stay there again when in town
Stayed 1 night in Dec 2025

6/10 Okay

Leslie

Stayed 1 night in Dec 2025

10/10 Excellent

Lauren

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My boyfriend and I stayed here for our anniversary. The staff was very friendly and helpful. Perfect location in the city. Close to shopping and lots of restaurants. Also the vibe of the hotel was so different, in a good way. Would definitely stay here again.
Stayed 2 nights in Nov 2025

8/10 Good

Collin

Stayed 1 night in Dec 2025

4/10 Poor

Kimberly

Travelled with family
Disliked: Amenities
Despite us getting to the hotel a half hour after check in time, one of our rooms was not ready and there was no apology or explanation. Just “it’s not ready, it’ll be an hour.” While we waited in the hotel lobby, my mom was pickpocketed near the doorway of the hotel. This was reported as soon as we discovered it and the hotel did nothing to help us out. There were no extra sheets for the pull-out bed and after 5 calls to front desk with no answer, we went down to lobby to ask. There was nobody at desk until finally someone came from the back. The whole front desk area smelled of pot smoke. In the morning before check out time they sent someone around to change locks on all the doors, so there was a stranger in the room as I came out of the bathroom. The whole hotel experience was shady and unwelcoming.
Stayed 1 night in Dec 2025

8/10 Good

Sarah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great boutique hotel, staff friendly. Check-in was easy, rooms are a good size. Had a small issue which was resolved efficiently and effectively by hotel management. Pleased with the follow-up.
Stayed 4 nights in Nov 2025

10/10 Excellent

Christopher

Stayed 3 nights in Sep 2025

10/10 Excellent

Antoun, San Francisco

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved the music-and-culture decor of this hotel. Staff was friendly and helpful. The room had lots of nice, intriguing touches: the sound system, two refrigerators, and a chalkboard wall for notes and brainstorming. Really a cool hotel. Would stay again!
Stayed 2 nights in Dec 2025

10/10 Excellent

Brandon

Stayed 1 night in Dec 2025

10/10 Excellent

Nazneen

Business traveller
Liked: Cleanliness, staff & service, amenities
Excellent customer service as always. Clean. Basic amenities. Quiet. Great location. I'll be back!
Stayed 1 night in Dec 2025

8/10 Good

Chuck

Liked: Cleanliness, staff & service, amenities
Great location! Good room, great staff at the front desk. Nice to have a bar in the hotel for the last call and great coffee to start the day. Parking next door is also a big plus.
Stayed 2 nights in Dec 2025

10/10 Excellent

anthony

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
place was fantastic
Stayed 3 nights in Sep 2025

8/10 Good

Lindsay

Travelled with partner
Liked: Cleanliness, amenities
Interesting hotel. Was nice.
Stayed 2 nights in Dec 2025

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2025