See all properties

Hilton Garden Inn Chicago Downtown South Loop

3.0 star property
3-star hotel near Lake Michigan

Choose dates to view prices

Photo gallery for Hilton Garden Inn Chicago Downtown South Loop

Pool
Lobby
Premium bedding, in-room safe, desk, blackout drapes
Exterior
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Room service
  • Bar

Explore the area

Map
55 E 11th Street, Chicago, IL, 60605
  • Grant Park
    ‪14 min walk‬
  • Soldier Field
    ‪16 min walk‬
  • Millennium Park
    ‪19 min walk‬
  • Chicago, IL (MDW-Midway Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Corner (Mobility & Hearing, Bathtub)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible, Corner (Mobility & Hearing, Bathtub)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Drinks-Snacks)

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Non Smoking (Drinks-Snacks)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, in-room safe, desk, blackout drapes

Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Corner

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible, Corner

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Drinks-Snacks)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed (Drinks-Snacks)

  • Sleeps 2
  • 1 King Bed

You may also like

Ad
View from property

Residence Inn Chicago Downtown/Loop

Downtown Chicago
  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.7 out of 5, Exceptional, 1,001 reviews
The price is CA $220
CA $258 total
includes taxes & fees
Jun 29 - Jun 30
Residence Inn Chicago Downtown/Loop

About the area

Chicago

Downtown Chicago stay.Within a 15-minute walk of this Downtown Chicago hotel, you'll find State Street and Lake Michigan. Grant Park and Soldier Field are also within 2 miles (3 km).

What's nearby

  • Shedd Aquarium - 13 min walk - 1.1 km
  • Grant Park - 14 min walk - 1.3 km
  • Soldier Field - 16 min walk - 1.4 km
  • Millennium Park - 19 min walk - 1.6 km
  • McCormick Place - 2 min drive - 1.8 km

Getting around

  • Roosevelt Station - 3 min walk
  • Chicago Museum Campus-11th Street Station - 4 min walk
  • Chicago Midway Airport (MDW) - 27 min drive

Restaurants

  • ‪Lou Malnati's Pizzeria - ‬5 min walk
  • ‪Aurelio's Pizza South Loop - ‬4 min walk
  • ‪Grant Park Bistro - ‬5 min walk
  • ‪Buddy Guy's Legends - ‬6 min walk
  • ‪Burger Bar Chicago - ‬3 min walk

About this property

Hilton Garden Inn Chicago Downtown South Loop

3-star hotel near Lake Michigan
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and 2 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1080 square feet (100 square meters) and includes conference space. A 24-hour fitness center, a terrace, and barbecue grills are also featured at the business-friendly Hilton Garden Inn Chicago Downtown South Loop. You'll have access to the health club at a partner property. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Chicago hotel is smoke free.

  • 146 guestrooms or units
  • 1080 sq ft of conference space
  • 100 sq m of conference space
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Grocery service (free)
  • Convenience store
  • Terrace
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Hilton Garden Inn Chicago Downtown South Loop offers 146 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. 49-inch Smart televisions come with Netflix. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Languages

English, Spanish

Similar properties

Restaurant

Best Western Grant Park Hotel

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.1 out of 5, Very good, 2,511 reviews
The price is CA $157
CA $185 total
includes taxes & fees
Jul 1 - Jul 2
Best Western Grant Park Hotel

Property amenities

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (USD 70 per night; includes in/out privileges)
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 20 for adults and USD 5 to 10 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 49-inch smart TV with premium channels
  • Netflix

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 to 20 for adults, and USD 5 to 10 for children
  • Covered valet parking fee: USD 70 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Apple Pay
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, Carte Blanche, debit cards, mobile payments, and Apple Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Chicago Downtown South Loop Hotel
Hilton Garn Inn Chicago Loop
Hilton Chicago Loop Chicago
Hilton Garden Inn Chicago Downtown South Loop Hotel
Hilton Garden Inn Chicago Downtown South Loop Chicago
Hilton Garden Inn Chicago Downtown South Loop Hotel Chicago

Hilton Garden Inn Chicago Downtown South Loop Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 978 out of 1563 reviews
Rating 8 - Good. 336 out of 1563 reviews
Rating 6 - Okay. 129 out of 1563 reviews
Rating 4 - Poor. 59 out of 1563 reviews
Rating 2 - Terrible. 61 out of 1563 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 2 nights in Feb 2025

8/10 Good

Ellen

Good pet friendly experience

This was a good hotel in a great area. We picked it so we could walk to our daily activities and in worked out great. We have two big dogs that have never experienced a busy city like Chicago and they did great. The pet friendly policy is real at Hilton. I only have one complaint about the room but it wasn’t a big deal. The bathroom has a sliding door that wouldn’t close all the way. Not very private but my dogs noticed and would fill the gap with their snoots.
Stayed 3 nights in Mar 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Jamilet

Stayed 2 nights in Mar 2025

10/10 Excellent

Joanna

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location to museum campus and Michigan Avenue. Corner room had a nice view of the city. All the staff was friendly and helpful.
Stayed 2 nights in Mar 2025

8/10 Good

Karen

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is conveniently located. The lobby and facilities were great. Cleaning service was poor/non-existent. Front desk staff was lovely. Mediocre stay, but great location
Stayed 3 nights in Jan 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service
Stayed 4 nights in Feb 2025

10/10 Excellent

Cortney

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was beautiful!! It was so clean and spacious. The layout was very modern and offered a ton of storage space. Coming from a really small midwestern town, Chicago is very intimidating. The Valet gentlemen were so kind and helpful. We didn't explore or do anything in our general area so I can't comment on that. If we were going to the Shedd Aquarium or Field Museum, we definitely would have walked. My kids also loved the pool, and I loved all the windows at the pool for a nice view! Highly recommend this hotel!
Stayed 2 nights in Mar 2025

6/10 Okay

Derik

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

The staff here is a joke. I was double charged.

The front desk staff were very unorganized and super rude. They didn't know how to use their credit card machines, and ended up charging me twice for my stay. When I brought it to their attention, they told me it was my problem and asked me to call my bank. I put my bank on the phone with them - and they told Hilton that they charged me twice, and the staff still did NOTHING to help. I paid twice for my "discounted" stay here. Also, the staff is too busy mumbling under their breath about the customers to finish helping the people in line. I will never stay here again.
Stayed 3 nights in Feb 2025

10/10 Excellent

ERNESTO

Stayed 1 night in Feb 2025

6/10 Okay

Abigail

Travelled with family
Liked: Cleanliness, staff & service
The room was a bit small, the bed wasn’t a king size my hubby is 6 2 and his feet hang off it. . The parking was a bit pricey (75) a night. They did offer a place to park for cheaper but it was down the road. Only allowed one time in and out. It was nice to be able to walk to the museums. The burger bar around the corner is a nice place to eat. Over all we would stay again.
Stayed 2 nights in Feb 2025

10/10 Excellent

Angel

Liked: Cleanliness
Stayed 3 nights in Feb 2025

8/10 Good

Jun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Kristin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a great view of the city and the lake. The room was a typical hotel room, nice. Great location for Museum Campus.
Stayed 2 nights in Feb 2025

10/10 Excellent

Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying here because it’s very easy to use public transit to get around.
Stayed 5 nights in Dec 2024

10/10 Excellent

Victoria

Stayed 2 nights in Nov 2024

10/10 Excellent

Milik

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay again!
Stayed 3 nights in Dec 2024

2/10 Terrible

Robert

Business traveller
Liked: Cleanliness
Disliked: Staff & service

Go somewhere else

Would never stay at this hotel again. Two years in a row it has had the worst hospitality and even worse accommodations. Parking is by valet only otherwise good luck finding a spot. Food is non existent even in their snack shop. The pillows might as well just be a pillowcase with a T-shirt inside of it. The hot water occasionally works for showers
Stayed 4 nights in Feb 2025

10/10 Excellent

Rodrigo

Stayed 3 nights in Feb 2025

10/10 Excellent

Jovanni

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was great, wish there wasn’t so many damn kids,
Stayed 1 night in Feb 2025

10/10 Excellent

Jaden

Stayed 2 nights in Jan 2025

10/10 Excellent

Yissel

Stayed 4 nights in Feb 2025

2/10 Terrible

Steven

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Dominique Antonia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025