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Hyatt Regency Cleveland At The Arcade

4.0 star property
4-star Art Deco hotel near JACK Cleveland Casino

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Photo gallery for Hyatt Regency Cleveland At The Arcade

Ballroom
Exterior
Premium bedding, pillowtop beds, in-room safe, desk
Lobby
Premium bedding, pillowtop beds, in-room safe, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
420 Superior Ave E, Cleveland, OH, 44114
  • Place, JACK Cleveland Casino
    ‪5 min walk‬
  • Place, Huntington Convention Center of Cleveland
    ‪6 min walk‬
  • Place, Progressive Field
    ‪10 min walk‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 2 Double Beds

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds

8.6 out of 10
Excellent
(48 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

9.0 out of 10
Wonderful
(41 reviews)
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(45 reviews)
  • City view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds, City View

9.2 out of 10
Wonderful
(39 reviews)
  • City view
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 2 Double Beds

9.4 out of 10
Exceptional
(9 reviews)
  • 56 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed

7.0 out of 10
Good
(4 reviews)
  • 56 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible (Shower)

8.6 out of 10
Excellent
(7 reviews)
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible, Bathtub

9.4 out of 10
Exceptional
(6 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds (Arcade View)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds (Arcade View)

9.6 out of 10
Exceptional
(15 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Arcade View)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Arcade View)

8.8 out of 10
Excellent
(36 reviews)
  • 56 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (VIP)

Premium bedding, pillowtop beds, in-room safe, desk

Suite (VIP)

10.0 out of 10
Exceptional
(1 review)
  • 102 sq m
  • Sleeps 3
  • 1 King Bed

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Exterior

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About the area

Cleveland

Downtown Cleveland stay.Within a 15-minute walk of this Downtown Cleveland hotel, you'll find JACK Cleveland Casino and Huntington Convention Center of Cleveland. Also, Progressive Field is within half a mile (1 km) and Rock and Roll Hall of Fame is within 2 miles (3 km).

What's nearby

  • JACK Cleveland Casino - 5 min walk - 0.4 km
  • Huntington Convention Center of Cleveland - 6 min walk - 0.6 km
  • Progressive Field - 10 min walk - 0.8 km
  • Rock and Roll Hall of Fame - 11 min walk - 1.0 km
  • Huntington Bank Field - 11 min walk - 1.0 km

Getting around

  • Tower City-Public Square Station - 9 min walk
  • Cleveland Station - 16 min walk
  • Cleveland Hopkins International Airport (CLE) - 16 min drive

Restaurants

  • ‪Chipotle Mexican Grill - ‬3 min walk
  • ‪House of Blues - ‬4 min walk
  • ‪Guys Pizza Co. - ‬1 min walk
  • ‪Potbelly Sandwich Shop - ‬3 min walk
  • ‪Rising Star Coffee Roasters - ‬1 min walk

About this property

Hyatt Regency Cleveland At The Arcade

4-star Art Deco hotel near JACK Cleveland Casino
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and 9 meeting rooms.

A computer station is on site and WiFi is free in public spaces. A 24-hour fitness center, spa services, and a vending machine are also featured at the business-friendly Hyatt Regency Cleveland At The Arcade. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Cleveland hotel.

  • 1 building
  • 293 guestrooms or units
  • 9 levels
  • Meeting rooms
  • Built in 1890
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Beauty salon
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hyatt Regency Cleveland At The Arcade offers 293 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, Swedish massages, facials, and manicures and pedicures.

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Lobby
Drury Plaza Hotel Cleveland Downtown
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  • Hot tub
  • Breakfast included
  • Pet friendly
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includes taxes & fees
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Property amenities

Family friendly

  • In-room crib
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 52 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 11:00 AM for a fee: USD 10 to 30 for adults and USD 9 to 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 37-inch LCD TV with premium cable channels
  • iPod dock
  • Pay movies

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's World of Hyatt mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay (maximum USD 200 per stay)
  • Only dogs are allowed
  • Maximum 1 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 30 for adults, and USD 9 to 15 for children
  • Valet parking fee: USD 52 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay (maximum USD 200 per stay)
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Arcade Cleveland Hyatt
Cleveland Hyatt
Cleveland Hyatt Arcade
Hyatt Cleveland Arcade
Hyatt Regency Arcade
Hyatt Regency Arcade Hotel
Hyatt Regency Arcade Hotel Cleveland
Hyatt Regency Cleveland
Hyatt Regency Cleveland Arcade
Regency Arcade
Hyatt Regency Cleveland Arcade Hotel
Hyatt Regency Cleveland At The Arcade Ohio
Hyatt Regency Cleveland At The Arcade Hotel Cleveland
Hyatt Cleveland
Hyatt Regency Cleveland At The Arcade Hotel
Hyatt Regency Cleveland At The Arcade Cleveland
Hyatt Regency Cleveland At The Arcade Hotel Cleveland

Hyatt Regency Cleveland At The Arcade Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 760 out of 1123 reviews
Rating 8 - Good. 201 out of 1123 reviews
Rating 6 - Okay. 93 out of 1123 reviews
Rating 4 - Poor. 26 out of 1123 reviews
Rating 2 - Terrible. 43 out of 1123 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Jeffrey

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, the lobby gorgeous for Christmas.
Stayed 1 night in Dec 2025

10/10 Excellent

Holly

Travelled with partner
Liked: Amenities
Everything was perfect! Thank you Hyatt looking forward to staying again
Stayed 1 night in Nov 2025

10/10 Excellent

Cece

Liked: Cleanliness, staff & service, property conditions & facilities
Very Impressed! Great history and the staff was wonderful-especially the concierge!!!
Stayed 1 night in Nov 2025

10/10 Excellent

Kristee

Liked: Cleanliness, amenities, property conditions & facilities
Clean, nice and accommodating staff
Stayed 2 nights in Nov 2025

10/10 Excellent

Katarzyna

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Overall great hotel. You can feel some special charm to it especially with christmas decorations while we were there. I would add coffee maker to the room and couch. There was plenty room in our room for it. My husband loved high ceilings. Close to shops and lots to do around. Even church 2 blocks away. We went for Mass at 11. Beautiful choir. Would stay again for sure . And great pierogi pizza if you like it in 216 pizza.
Stayed 1 night in Nov 2025

2/10 Terrible

James

Stayed 1 night in Nov 2025

10/10 Excellent

Emilee

Travelled with group
Liked: Cleanliness, property conditions & facilities
Great location!
Stayed 1 night in Nov 2025

10/10 Excellent

Justin

Stayed 1 night in Nov 2025

10/10 Excellent

Cole

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Have been coming here for years. Cant beat the location!
Stayed 1 night in Nov 2025

10/10 Excellent

Lia

Stayed 1 night in Nov 2025

8/10 Good

John

Stayed 1 night in Nov 2025

10/10 Excellent

Matthew

Stayed 1 night in Nov 2025

10/10 Excellent

amanda

Stayed 1 night in Nov 2025

10/10 Excellent

Bronson

Stayed 1 night in Nov 2025

6/10 Okay

Adrienne

Travelled with family
Liked: Cleanliness, property conditions & facilities
Room was ok just basic. Nothing to do in the arcade
Stayed 1 night in Nov 2025

6/10 Okay

Gareth

Stayed 2 nights in Nov 2025

4/10 Poor

Laura

Stayed 1 night in Nov 2025

10/10 Excellent

Andrea

Liked: Cleanliness, amenities, property conditions & facilities
The front desk ladies were awesome and made me feel very welcomed:)
Stayed 1 night in Nov 2025

6/10 Okay

Rich, Overland Park

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Clean but a bit noise as our room faced the street
Stayed 1 night in Oct 2025

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff, beautiful building, short walk to everything, spotless quiet and comfortable room.
Stayed 1 night in Nov 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, property conditions & facilities
Great place
Stayed 1 night in Nov 2025

10/10 Excellent

Edward

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, updated rooms. Courteous staff everywhere. Great location to walk to dining and entertainment.
Stayed 2 nights in Nov 2025

10/10 Excellent

jeannette

Stayed 1 night in Nov 2025

10/10 Excellent

Charlene

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The staff was very helpful. We appreciated their help. It was close to our venue which helped a lot.
Stayed 1 night in Nov 2025

10/10 Excellent

Marla

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was clean and well maintained and the hotel is just beautiful and very near everything downtown 😍
Stayed 1 night in Nov 2025