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Residence Inn By Marriott Cleveland Downtown

3.0 star property
3-star hotel near Rock and Roll Hall of Fame

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Photo gallery for Residence Inn By Marriott Cleveland Downtown

Bar (on property)
Lobby
Fridge, microwave, stovetop, dishwasher
Free daily continental breakfast
Lobby

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Kitchen
  • Pet-friendly

Explore the area

Map
527 Prospect Ave E, Cleveland, OH, 44115
  • Rocket Arena
    ‪2 min walk‬
  • Progressive Field
    ‪3 min walk‬
  • Huntington Bank Field
    ‪16 min walk‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪18 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking, Fireplace

Flat-screen TV

Studio, 1 King Bed with Sofa bed, Non Smoking, Fireplace

9.0 out of 10
Wonderful
(16 reviews)
  • 51 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

Studio, 1 King Bed with Sofa bed, Non Smoking | Living area

Studio, 1 King Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(69 reviews)
  • 54 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Non Smoking (Mobility Accessible, Tub)

Pillowtop beds, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms, Non Smoking (Mobility Accessible, Tub)

  • 90 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

Pillowtop beds, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

  • 54 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-In Shower)

Pillowtop beds, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-In Shower)

  • 54 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds, Non Smoking

Studio, Multiple Beds, Non Smoking

Studio, Multiple Beds, Non Smoking

8.6 out of 10
Excellent
(10 reviews)
  • 68 sq m
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Tub)

Pillowtop beds, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 54.3 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Flat-screen TV

Suite, 1 Bedroom, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 54.3 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Hearing Accessible)

Pillowtop beds, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 54 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Non Smoking

Suite, 2 Bedrooms, Non Smoking

Suite, 2 Bedrooms, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • 90 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Pillowtop beds, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • 54 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Pillowtop beds, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 54.3 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Cleveland

Heart of Cleveland.At this Downtown Cleveland hotel, you'll be well placed to visit Rocket Arena and JACK Cleveland Casino, both within a 5-minute walk. Also, Progressive Field is within half a mile (1 km) and Rock and Roll Hall of Fame is within 2 miles (3 km).

What's nearby

  • Rocket Arena - 2 min walk - 0.2 km
  • Progressive Field - 3 min walk - 0.3 km
  • JACK Cleveland Casino - 5 min walk - 0.5 km
  • Huntington Bank Field - 16 min walk - 1.4 km
  • Rock and Roll Hall of Fame - 17 min walk - 1.5 km

Getting around

  • Cleveland Station - 3 min drive
  • Tower City-Public Square Station - 7 min walk
  • Cleveland Hopkins International Airport (CLE) - 15 min drive

Restaurants

  • ‪Harry Buffalo - ‬2 min walk
  • ‪Flannery's Pub - ‬2 min walk
  • ‪House of Blues Cleveland - ‬3 min walk
  • Geraci’s Pizza Slice Shop
  • ‪City Tap - ‬3 min walk

About this property

Residence Inn By Marriott Cleveland Downtown

3-star hotel near Rock and Roll Hall of Fame
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 5 meeting rooms. Event space at this hotel measures 3401 square feet (316 square meters) and includes conference space. A fitness center, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Residence Inn By Marriott Cleveland Downtown. For a fee, parking is available.

This 3-star Cleveland hotel is smoke free.

  • 1 building
  • 175 guestrooms or units
  • 7 levels
  • 3401 sq ft of conference space
  • 316 sq m of conference space
  • Continental breakfast (free)
  • Deli
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Grocery service (free)
  • Convenience store
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
Residence Inn By Marriott Cleveland Downtown offers 175 accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature pillowtop mattresses. Flat-screen televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English, Spanish

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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 39 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Shopping mall

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Grab bar near toilet
  • Handrails in stairways (36 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Maximum 2 (weight limit: 15 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per stay.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 39.00 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Residence Inn By Marriott Cleveland Downtown Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 510 out of 1000 reviews
Rating 8 - Good. 215 out of 1000 reviews
Rating 6 - Okay. 125 out of 1000 reviews
Rating 4 - Poor. 91 out of 1000 reviews
Rating 2 - Terrible. 59 out of 1000 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Diane, Hanover Township

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Diane, Hanover Township

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Convenient location to all venues.
Stayed 3 nights in May 2025

10/10 Excellent

Jwala, Oak Ridge

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and cozy
Stayed 8 nights in Apr 2025

6/10 Okay

Michelle

Stayed 6 nights in Apr 2025

10/10 Excellent

Demitrius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

michael

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and room were great !
Stayed 1 night in Apr 2025

10/10 Excellent

Aung

Stayed 1 night in Apr 2025

10/10 Excellent

Taivon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parking is terrible

My stay was good. The front desk was friendly the room was lovely. The fireplace was a nice touch. Breakfast was ok. However there was no parking lot available so you are forced to park across the street and pay for parking or use the hotel valet parking which was over $100 for two days. I’m glad my stay was short because it could have been extremely expensive for someone with a longer stay. The hotel should at least offer a free parking pass for your stay or a discount coupon. Although we had a great time and was in a great location, I would probably not come back because of the parking experience.
Stayed 2 nights in Apr 2025

10/10 Excellent

Austin

Stayed 1 night in Mar 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Vickie lynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very cordial and professional valet staff were perfect and helpful
Stayed 1 night in Apr 2025

4/10 Poor

Lance

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Room wasn't dirty but wasn't the cleanest either. The fold out bed was filthy under the sofa cushions. The rest of the room was clean. The room smelled like cigarette smoke and the pillows and bedding were not fresh smelling whatsoever. Staff lacked some general professionalism tbh. Plus they charge your card for a $100 incidental fee and tell you if no damages or items charged to your room, you get that back. At check out they informed me it takes 3 days to get the $100 back 😆. What happened to just habjng a card on fiel for incidentals? Seems odd to me. Not sure I'd go back. Super convenient being by E4th and Rocket arena and Progressive field.
Stayed 1 night in Apr 2025

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Justine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about my experience was amazing! This was my first time going to Cleveland and I was by myself. They made me feel safe, secured, and made sure I had everything I needed! It was peaceful, relaxing, and a nice little getaway! Will definitely book with Marriott again!
Stayed 2 nights in Apr 2025

10/10 Excellent

Dante

Stayed 1 night in Mar 2025

10/10 Excellent

Kaley

Stayed 1 night in Apr 2025

10/10 Excellent

Suzie

Liked: Cleanliness, staff & service, property conditions & facilities
All the staff were so very friendly throughout the facility from check in to cleaning to dietary staff and valet service!! Your facility should be proud of that!! I would like to take time to write a very kind review of hostess Asia (not sure her spelling of her name) she checked us in and was so pleasant and offered us a upgrade which was so nice of her and the room was perfect for us- thank you again Asia!!!
Stayed 1 night in Apr 2025

10/10 Excellent

stephanie

Stayed 1 night in Mar 2025

10/10 Excellent

Stefanie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!!! It’s right where everything is and easy to walk too. Beautiful inside, staff is so friendly! Will be back!
Stayed 1 night in Apr 2025

8/10 Good

Alexa

Stayed 1 night in Apr 2025

10/10 Excellent

Yulizma

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities
Staff was very nice and accommodating.
Stayed 1 night in Apr 2025

8/10 Good

Heather

Rooms could use a refresh, but we love staying here for the location!!
Stayed 1 night in Mar 2025

10/10 Excellent

Marita

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Warm welcome to a great place

The building is older but outfitted with a well maintained contemporary aesthetic.
Stayed 1 night in Apr 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location

Big room, comfy bed and a fireplace. Cabinets in kitchenette a bit dated but everything there to make coffee and basic meals. Perfect location for a Cavs game.
Stayed 1 night in Apr 2025