Mercure Edinburgh Haymarket

4.0 star property
4-star hotel near Princes Street

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Photo gallery for Mercure Edinburgh Haymarket

In-room safe, desk, soundproofing, iron/ironing board
Exterior
Bar (on property)
In-room safe, desk, soundproofing, iron/ironing board
Sports facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Air conditioning
  • Gym
  • Room service
  • Bar
  • 24/7 front desk

Explore the area

Map
38 Gardner's Crescent, Edinburgh, Scotland, EH3 8DQ
  • Princes Street
    ‪9 min walk‬
  • Edinburgh Castle
    ‪10 min walk‬
  • University of Edinburgh
    ‪15 min walk‬
  • Edinburgh (EDI)
    ‪16 min drive‬

Room options

Comfort Room, 1 Double Bed with Sofa bed

7.8 out of 10
Good
(6 reviews)
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Comfort Room, 1 Double Bed

8.4 out of 10
Very good
(53 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

Privilege, Superior Room, 1 Double Bed

8.0 out of 10
Very good
(6 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

Comfort Twin Room, 2 Single Beds

8.8 out of 10
Excellent
(23 reviews)
  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the area

Edinburgh

City center stay.Within a 15-minute walk of this Tollcross hotel, you'll find Princes Street and Grassmarket. Edinburgh Castle and Royal Mile are also within 2 miles (3 km).

What's nearby

  • Edinburgh International Conference Centre - 4 min walk - 0.4 km
  • Princes Street - 9 min walk - 0.8 km
  • Edinburgh Castle - 10 min walk - 0.9 km
  • Grassmarket - 10 min walk - 0.9 km
  • University of Edinburgh - 15 min walk - 1.3 km

Getting around

  • Edinburgh Haymarket Station - 9 min walk
  • Haymarket Tram Station - 10 min walk
  • Edinburgh Airport (EDI) - 22 min drive

Restaurants

  • ‪Costa Coffee - ‬4 min walk
  • ‪Maki & Ramen - ‬3 min walk
  • ‪Loudons - ‬1 min walk
  • ‪The Raging Bull - ‬5 min walk
  • ‪La Viola Cafe & Bistro - ‬5 min walk

About this property

Mercure Edinburgh Haymarket

4-star hotel near Princes Street
WiFi is free in public spaces. There's an onsite business center. You can enjoy a drink at the bar/lounge. A fitness center, multilingual staff, and concierge services are also featured at the business-friendly Mercure Edinburgh Haymarket.

This 4-star Edinburgh hotel is smoke free.

  • 110 guestrooms or units
  • 8 levels
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
Mercure Edinburgh Haymarket offers 110 air-conditioned accommodations with laptop-compatible safes and hair dryers. Televisions come with satellite channels and pay movies. Bathrooms include showers.

This Edinburgh hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

Chinese (Mandarin), English, French, German, Hindi, Hungarian, Icelandic, Italian, Latvian, Polish, Romanian, Russian, Spanish, Turkish

Similar properties

Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available from 6:00 AM to midnight; GBP 11 per day; discounts available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: GBP 18.50 per person
  • A bar/lounge

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Pay movies
  • TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 18.50 per person
  • Nearby parking fee: GBP 11 per day (1640 ft away; open 6:00 AM to midnight)
  • Late check-out fee: GBP 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Mercure Edinburgh Quay Hotel
Mercure Quay Hotel
Mercure Edinburgh Quay
Mercure Quay
Mercure Edinburgh Quay Scotland
Mercure Edinburgh Haymarket Hotel
Mercure Edinburgh Haymarket Hotel
Mercure Edinburgh Haymarket Edinburgh
Mercure Edinburgh Haymarket Hotel Edinburgh

Mercure Edinburgh Haymarket Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 469 out of 1002 reviews
Rating 8 - Good. 325 out of 1002 reviews
Rating 6 - Okay. 108 out of 1002 reviews
Rating 4 - Poor. 66 out of 1002 reviews
Rating 2 - Terrible. 34 out of 1002 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Michael

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Silvia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and in excellent condition. It even had a small fridge which was convenient. It was very quiet and the location was within walking distance to Edinburgh city centre. However bus, train and tram were also on the doorstep.
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Good stay for conference centre but with snags.

The hotel was very convenient for the EICC, the room was comfortable and well fitted. (it might have felt a bit cramped for two). The reception desk was very helpful in booking taxis etc. However it was let down by poor WiFi, even in reception by the router. Also it was unhelpful to say the least to discover there was no food at all on the Monday night I arrived.
Stayed 2 nights in Mar 2025

8/10 Good

Evelyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room phone did not work, the WiFi was unstable, and I could not figure out the thermostat. They were kind enough to give me a space heater though. The staff was professional and hospitable and the room was clean and stylish. I would definitely return if I did not need WiFi.
Stayed 3 nights in Feb 2025

10/10 Excellent

Ahmed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Manoj

Stayed 3 nights in Mar 2025

10/10 Excellent

Sarah

Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Joel

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
A great place in a good setting.
Stayed 3 nights in Mar 2025

8/10 Good

Rachel

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Laurence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great. Room ready allowing early check in. Very clean.
Stayed 1 night in Mar 2025

10/10 Excellent

ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for Lothian Rd and Grassmarket
Stayed 1 night in Feb 2025

8/10 Good

tien lam

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in Mar 2025

6/10 Okay

Amy

Liked: Staff & service
Disliked: Property conditions & facilities
Hotel was good. Some things to note. In a very quet neighbourhood, short walk to grassmarket and other tourist areas. Not as new as it looks in ghe photos tho and the wifi was terrible! Apparently a known issue and they have contacted their provider which didnt really help us much over our three nights as if was nsver fixed. The air-conditioning didnt work the entire time despite being reset 3 times and room was stuffy. Thankfully the window opened a bit so we slept with thst open. Overall it was a good hotel for ghe price we paid but would look at somewhere different next time which is more modern and closer to the center.
Stayed 3 nights in Mar 2025

10/10 Excellent

Gordon

Liked: Cleanliness, property conditions & facilities, room comfort

Great hotel

Good location for me and my partner. Good breakfast , modern clean rooms. Staff are friendly.
Stayed 2 nights in Feb 2025

6/10 Okay

S

Room
Stayed 1 night in Jan 2025

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick and easy checkin. Great atmosphere. Rooms are modern and comfortable. Firm beds. Easy walking distance to Old Town and Edinburgh castle.
Stayed 5 nights in Feb 2025

6/10 Okay

Jasdeep

Liked: Cleanliness, staff & service, amenities
Good overall, Wi-Fi was poor on 4th floor and iron in my room was leaking
Stayed 1 night in Mar 2025

10/10 Excellent

Deborah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

6/10 Okay

Cheryl, MIDDLESBROUGH

Travelled with partner
Liked: Cleanliness
We hadn’t stayed before and hadn’t realised that it was quite a small hotel, but for a two night stay it was fine. The rooms are adequate though there isn’t much space at all to unpack, no drawers and 4 hangers. It was very clean however. We didn’t have breakfast, but the bar, reception and breakfast area are all in one and pretty small. Our main issue was the heating. Since I’ve read the other reviews it’s seems it is a known problem, however the staff acted surprised when on the first morning I complained that I had been cold all night as the air con didn’t seem to heat up but even when we tried to turn it off the fan still blew. They said they’d have maintenance look and put a heater in the room. When we walked in after being out all day the room was hot and stuffy from the fan heater (I’m not sure how safe that is either!) again the air con fan was noisy all night but no heat so we had to keep turning the heater on and off. On check out I mentioned that it hadn’t been ideal having a fan constantly blowing out cool air then haven’t to override it with a fan heater, it was noisy and disrupted our sleep all weekend. Again they seemed surprised, even though we’d already told them the day before and just said they get maintenance to look at it. For this reason I don’t think we’d stay again, unfortunately these things affect a stay and knowing it has been an ongoing issue and not dealt with, feels somewhat misleading.
Stayed 2 nights in Feb 2025

10/10 Excellent

Blessing

Stayed 1 night in Feb 2025

10/10 Excellent

Vicky

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A gorgeous stay

Totally delightful from start to finish. A great welcome at the front desk, as well as a really helpful member of staff who recalled my phone enquiry from the night before. The room itself was excellent. Not only was it tastefully furnished and decorated, but the bedding invited the best night's sleep I've had in ages. The bathroom was very clean and nicely finished. And best of all, room was really quiet and peaceful. Overall, a total luxury at a competitive and fair price point!
Stayed 1 night in Feb 2025

10/10 Excellent

David

Stayed 1 night in Feb 2025

10/10 Excellent

Jeanni

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025