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 Edmonton • 1 Room
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Chateau Lacombe Hotel

3.5-star property
10111 Bellamy Hill Nw, Edmonton, AB 1-855-887-0424
3.8 out of 5
Good!
See all 5 travelocity Reviews

"Lovely windows showcasing the scenery - live Jazz in the lobby. Towels were spartan and sparse. Bed was comfy " More

By a verified traveller on Sun 03 Jul 2022

Points Of Interest

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Hotel Description

Hotel near Citadel Theatre in Edmonton

City center stay

Within a 10-minute walk of this Downtown Edmonton hotel, you'll find Citadel Theatre and Edmonton Convention Centre. Winspear Centre and Art Gallery of Alberta are also within half a mile (1 km).

Business services

A restaurant and a bar/lounge are featured at this hotel. Traveling on business? Take advantage of the free WiFi in public areas and free internet in public areas. Self parking, a computer station, and dry cleaning are also offered.

Standard Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max
CA $149* Per night/room 30 Apr. - 1 May

Concierge King Room, Business Lounge Access

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 1 King Bed, River View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Double Room, 2 Double Beds, City View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Double Room, 2 Double Beds, River View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite

Bed Count room.options.bedSize.MurphyBed.Singular Maximum Occupancy 4 Max

Chateau Lacombe Hotel ratings based on 5 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Chateau Lacombe Hotel

Everyone (2) Couples (2)
5 out of 5

Posted by , from Blackfalds on 7 Nov. 2023

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Comment from Hotel Management

29 Nov. 2023 by Loren Hidalgo

Hi Chris,Thank you for your amazing review! We're delighted to read that you had a memorable experience at the Chateau Lacombe Hotel. Your patronage and feedback are important very important to us, and we are extremely grateful. We look forward to welcoming you back to the Chateau Lacombe Hotel. If we can be of any assistance, please call upon us at any time. Sincerely,

4 out of 5

Posted by on 17 Sep. 2023

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Comment from Hotel Management

7 Oct. 2023 by Loren Hidalgo

Hi Clayton,Thank you for your rating. We hope you have a wonderful stay with us. We are looking forward to seeing you again.Kind Regards,Chateau Lacombe Hotel

1 out of 5
Do not trust this hotel with your credit card. I've had 5 days of pure stress after my checkout due to unauthorized transactions. I'm told a refund is on the way. I prepaid through Expedia and the hotel decided to charge my card for the room again after I checked out. They also ran a pre-auth of $562 after telling me it was a $100 damage deposit. Absolute terrible experience. I definitely will not be back.

Posted by , from Provost on 28 Oct. 2022

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Comment from Hotel Management

30 Oct. 2022 by Donna

Good Evening,Thank you for choosing to stay at the Chateau Lacombe Hotel. We apologize for any inconvenience during your stay. A Front Office Supervisor has been in contact with you.Kind Regards

5 out of 5
Very clean and the bed was extra comfortable

Posted by on 29 Sep. 2021

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Comment from Hotel Management

10 Nov. 2021 by Donna

Good Evening, Thank you :) Hope to have you stay with us again. Kind Regards,

4 out of 5
Lovely windows showcasing the scenery - live Jazz in the lobby. Towels were spartan and sparse. Bed was comfy

Posted by , from HAMILTON on 3 Jul. 2022

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Comment from Hotel Management

4 Jul. 2022 by Donna

Good Morning, Thank you for choosing to stay at the Chateau Lacombe Hotel and we hope to see you again. Kind Regards

About the Chateau Lacombe Hotel

Location 10111 Bellamy Hill Nw, Edmonton, AB T5J1N7

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 24003 square feet (2230 square meters) and includes a conference center. A vending machine, multilingual staff, and concierge services are also featured at the business-friendly Chateau Lacombe Hotel. For a fee, parking is available. This Edmonton hotel is smoke free.

  • 307 guestrooms or units
  • 24 levels
  • 24003 sq ft of conference space
  • 2230 sq m of conference space
  • Conference center
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Computer for guest use
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Train station: Avonmore Station (5.9 km / 3.7 mi)
  • Metro station: Central Station (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Chateau Lacombe Hotel offers 307 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. Flat-screen televisions come with cable channels. This Edmonton hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on request.

  • Pillowtop beds
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Luxury bedding
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

La Ronde - This restaurant serves brunch and dinner. A children's menu is available.

Cafe Lacombe - This café serves breakfast, brunch, and lunch.

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 20.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: CAD 25 per accommodation, per stay
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Eurocard. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.

  • Parking height restrictions apply
  • Pets Allowed-Specific Rooms Only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: CAD 25.00 per night
  • Pet fee: CAD 25 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chateau Lacombe
  • Chateau Lacombe Edmonton
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  • Crowne Plaza Chateau Lacombe Hotel Edmonton
  • Crowne Plaza Edmonton
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You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.