DoubleTree by Hilton Hotel West Edmonton

4.0 star property
4-star hotel near West Edmonton Mall

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Hotel West Edmonton

Exterior
Property preview
Bar (on property)
Reception
Room, 1 King Bed, Non Smoking (Bi-Level)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Gym
  • Bar

Explore the area

View in a map
16615 109th Ave, Edmonton, AB, T5P 4K8
  • Place, Oasis Centre
    ‪19 min walk‬
  • Place, CARNA Museum & Archives
    ‪2 min drive‬
  • Place, West Edmonton Mall
    ‪5 min drive‬
  • Airport, Edmonton, AB (YEG-Edmonton Intl.)
    ‪36 min drive‬

Room options

Room, 2 Queen Beds

8.8 out of 10
Excellent
(66 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

9.2 out of 10
Wonderful
(32 reviews)
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

9.2 out of 10
Wonderful
(23 reviews)
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(31 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Bedrooms

9.2 out of 10
Wonderful
(9 reviews)
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

Room, 1 Bedroom, Accessible, Non Smoking (w/ Roll In Show)

9.6 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

1 King Hospitality Suite

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Non Smoking (Bi-Level)

  • Sleeps 4
  • 1 King Bed

Presidential Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Room, 1 Bedroom, Accessible, Non Smoking (Accessible w/Tub)

8.8 out of 10
Excellent
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the area

Edmonton

West Edmonton stay.Your stay at this West Edmonton hotel places you within 3 miles (5 km) of West Edmonton Mall and Oasis Centre. TELUS World of Science-Edmonton and Ice Palace are also within 3 miles (5 km).

What's nearby

  • Oasis Centre - 19 min walk - 1.6 km
  • CARNA Museum & Archives - 2 min drive - 1.8 km
  • West Edmonton Mall - 5 min drive - 4.2 km
  • University of Alberta - 10 min drive - 7.4 km
  • Rogers Place - 11 min drive - 8.7 km

Getting around

  • Kingsway-Royal Alex Station - 9 min drive
  • Edmonton Station - 13 min drive
  • Edmonton Intl. Airport (YEG) - 35 min drive

Restaurants

  • ‪Tim Hortons - ‬14 min walk
  • ‪Aloha Hawaiian Poke & Grill - ‬2 min drive
  • ‪7-Eleven - ‬17 min walk
  • ‪Pho Hoan Pasteur - ‬9 min walk
  • ‪IHOP - ‬10 min walk

About this property

DoubleTree by Hilton Hotel West Edmonton

4-star hotel near West Edmonton Mall
DoubleTree by Hilton Hotel West Edmonton offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A business center and 15 meeting rooms are available. Event space at this hotel measures 35000 square feet (3252 square meters) and includes a conference center. DoubleTree by Hilton Hotel West Edmonton also features concierge services, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available.

This 4-star Edmonton hotel is smoke free.

  • 238 guestrooms or units
  • 9 levels
  • 35000 sq ft of conference space
  • 3252 sq m of conference space
  • Built in 1975
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
DoubleTree by Hilton Hotel West Edmonton offers 238 accommodations with laptop-compatible safes and safes. Flat-screen televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: CAD 21 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with cable/satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 21 per person
  • Pet fee: CAD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Eurocard, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel West Edmonton
DoubleTree Hilton West Edmonton
DoubleTree By Hilton Hotel West Edmonton Alberta
DoubleTree by Hilton Hotel West Edmonton Hotel
DoubleTree by Hilton Hotel West Edmonton Edmonton
DoubleTree by Hilton Hotel West Edmonton Hotel Edmonton

Reviews

DoubleTree by Hilton Hotel West Edmonton Reviews

9.0

Wonderful

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 650 out of 1007 reviews
Rating 8 - Good. 215 out of 1007 reviews
Rating 6 - Okay. 86 out of 1007 reviews
Rating 4 - Poor. 30 out of 1007 reviews
Rating 2 - Terrible. 26 out of 1007 reviews

Reviews

10/10 Excellent

Johnna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at this hotel are exceptional. Friendly and accommodating service from everyone who works here. Hotel clean and very comfortable. Easy access to Edmonton and surrounding area.
Stayed 2 nights in Aug 2025

8/10 Good

Aaron

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Simon

Stayed 1 night in Aug 2025

2/10 Terrible

Lynden

Stayed 2 nights in Aug 2025

8/10 Good

Kristen

Stayed 1 night in Aug 2025

10/10 Excellent

Cecilia

Stayed 1 night in Aug 2025

10/10 Excellent

Lareina

Liked: Cleanliness, staff & service, property conditions & facilities
It was great
Stayed 1 night in Aug 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Michelle

Disliked: Staff & service
Not the fault of the property - but there was a lot of kids running around the hallways well after midnight and slamming doors. When I went to call the front desk - the phone in the room was useless so I’m up in the night on google to find the phone number to call the front desk. Sigh
Stayed 1 night in Aug 2025

4/10 Poor

Kerri, Grande Prairie

Travelled with family and small children
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The second night there was a thunderstorm and the roof in my bedroom was leaking over the bed. No compensation for it either. Pretty disappointed.
Stayed 2 nights in Aug 2025

6/10 Okay

jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a quiet night!!

The usual drunk people at 3 in the morning fighting and yelling with each other down the hallways. Had to call in security to rectify the situation
Stayed 1 night in Aug 2025

8/10 Good

Lucie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Csaba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional stuff, clean room, quiet. We will return
Stayed 3 nights in Aug 2025

10/10 Excellent

Cory

Stayed 4 nights in Jul 2025

8/10 Good

Kelsi

Stayed 1 night in Aug 2025

8/10 Good

Jimmy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Cracked floor in elevator. My daughter tripped on it and almost hurt herself
Stayed 1 night in Aug 2025

6/10 Okay

Samantha

Travelled with family
Liked: Property conditions & facilities

Questioning if I’ll stay again.

Food delivery was horrible, took 3 times to get my full order, one time they didn’t even do my order, I could go on all day with how many mistakes the delivery of food was wrong , incomplete or unfit
Stayed 3 nights in Aug 2025

8/10 Good

Catherine

Rooms were good, restaurant was also good, and the check in staff were very pleasant and helpful…would definately stay there again!
Stayed 1 night in Aug 2025

8/10 Good

Tsz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Gary

Stayed 1 night in Aug 2025

10/10 Excellent

Barry

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great room and great staff. Parking lot was extremely dirty with litter and trash throughout. Sidewalk area and smoking area filthy. Took away from great facility experience
Stayed 1 night in Aug 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Perry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Destiny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Yusuf

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very clean, great staff, good facilities and good breakfast
Stayed 2 nights in Aug 2025