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Holiday Inn Express Edmonton Downtown by IHG

2.5 star property
Hotel near Edmonton City Centre in Edmonton

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Photo gallery for Holiday Inn Express Edmonton Downtown by IHG

Interior entrance
Suite, 1 King Bed
Exterior
Interior
Suite, 1 King Bed

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Gym
  • Pet-friendly

Explore the area

Map
10010 104th Street, Edmonton, AB, T5J 0Z1
  • Edmonton City Centre
    ‪6 min walk‬
  • Rogers Place
    ‪9 min walk‬
  • University of Alberta
    ‪3 min drive‬
  • Edmonton, AB (YEG-Edmonton Intl.)
    ‪31 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Balcony

1 bedroom, premium bedding, down comforters, memory foam beds

Standard Room, 1 King Bed, Balcony

8.2 out of 10
Very good
(42 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Balcony

Standard Room, 1 King Bed with Sofa bed, Balcony

Standard Room, 1 King Bed with Sofa bed, Balcony

8.2 out of 10
Very good
(11 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, down comforters, memory foam beds

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, down comforters, memory foam beds

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(11 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Balcony

1 bedroom, premium bedding, down comforters, memory foam beds

Standard Room, 2 Queen Beds, Balcony

8.2 out of 10
Very good
(42 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible Bathtub (Mobility)

1 bedroom, premium bedding, down comforters, memory foam beds

Standard Room, 1 Queen Bed, Accessible Bathtub (Mobility)

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Standard Room

Standard Room

  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Mobility)

1 bedroom, premium bedding, down comforters, memory foam beds

Standard Room, 1 King Bed, Roll-in Shower (Mobility)

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

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About the area

Edmonton

Downtown Edmonton stay.Within a 15-minute walk of this Downtown Edmonton hotel, you'll find Edmonton City Centre and Rogers Place. University of Alberta and Kingsway Mall are also within 2 miles (3 km).

What's nearby

  • Edmonton City Centre - 6 min walk - 0.6 km
  • Rogers Place - 9 min walk - 0.8 km
  • University of Alberta - 3 min drive - 2.1 km
  • University of Alberta Hospital - 5 min drive - 3.1 km
  • Commonwealth Stadium - 5 min drive - 3.1 km

Getting around

  • Bay-Enterprise Square Station - 4 min walk
  • Avonmore Station - 7 min drive
  • Edmonton Intl. Airport (YEG) - 34 min drive

Restaurants

  • ‪Credo Coffee - ‬5 min walk
  • ‪Starlite Room - ‬4 min walk
  • ‪Remedy Cafe - ‬5 min walk
  • ‪Lock Stock Coffee - ‬5 min walk
  • ‪Tim Hortons - ‬6 min walk

About this property

Holiday Inn Express Edmonton Downtown by IHG

Hotel near Edmonton City Centre in Edmonton
As a guest of Holiday Inn Express Edmonton Downtown by IHG, you'll find an indoor pool, a hot tub, a steam room, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served on weekdays. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 6 meeting rooms. The business-friendly Holiday Inn Express Edmonton Downtown by IHG also features a vending machine, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available.

This Edmonton hotel is smoke free.

  • 140 guestrooms or units
  • 8 levels
  • 659 sq m of conference space
  • Full breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Beauty salon
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn Express Edmonton Downtown by IHG offers 140 accommodations with safes and coffee/tea makers. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. Refrigerators and microwaves are provided. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Televisions come with premium cable channels and pay movies. Housekeeping is provided daily.

Languages

English

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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 20 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available on weekdays 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Pay movies
  • TV with premium cable channels

Bedroom

  • Down comforter
  • Free crib
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 350.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CAD 20 per night (in/out privileges)
  • Pet fee: CAD 25 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Eurocard, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Edmonton Downtown
Holiday Inn Express Hotel Edmonton Downtown
Edmonton Holiday Inn
Holiday Inn Express Edmonton Downtown Alberta
Holiday Inn Express Edmonton Downtown Hotel Edmonton
Holiday Inn Express Edmonton Downtown Hotel

Holiday Inn Express Edmonton Downtown by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 509 out of 1004 reviews
Rating 8 - Good. 280 out of 1004 reviews
Rating 6 - Okay. 119 out of 1004 reviews
Rating 4 - Poor. 41 out of 1004 reviews
Rating 2 - Terrible. 55 out of 1004 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kenneth Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking was not the best for bigger vehicles.
Stayed 2 nights in Mar 2025

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Candyce

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly & accomodating front desk staff
Stayed 1 night in Mar 2025

8/10 Good

Brandon

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2025

2/10 Terrible

Alicia

Disliked: Cleanliness, staff & service, room comfort
So to start off, we went into the pool and there were things floating in the hot tub. I got in and instantly felt itchy so I got out. Then when we went to check out and due to my credit card, not working for whatever reason we had to do a cash deposit so they had to go check our room first and they accuse me and my husband of smoking in the room which we never did and they found a can with butts in it, but it was from us downstairs. My husband was drinking a beer and just put the button there and didn’t even think of it and brought it upstairs so they charged us $150 for that so I will never go back there again !
Stayed 1 night in Mar 2025

8/10 Good

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, amazing staff. Fair value. Breakfast sausage could be cooked longer.
Stayed 2 nights in Mar 2025

4/10 Poor

melinda

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Reuben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was good
Stayed 1 night in Mar 2025

8/10 Good

Kylie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Darren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our number one place to stay for concerts and hockey games. Always welcoming !!!
Stayed 1 night in Mar 2025

10/10 Excellent

Roger, Calgary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to from the Red Arrow bus terminal.
Stayed 1 night in Mar 2025

2/10 Terrible

Miranda

Stayed 1 night in Mar 2025

8/10 Good

Yvonne

Stayed 1 night in Mar 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.
Stayed 1 night in Mar 2025

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, property conditions & facilities
Little sketchy area but all in all it was good.
Stayed 1 night in Mar 2025

10/10 Excellent

Jackie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to Roger’s place
Stayed 1 night in Mar 2025

10/10 Excellent

Gilles

Good
Stayed 1 night in Mar 2025

10/10 Excellent

Darda

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was quite large with a balcony and view of the city. The fitness center was small but clean and had enough equipment for me to get a decent workout done.
Stayed 2 nights in Mar 2025

10/10 Excellent

Angela

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was so friendly, the breakfast was great, and the room was very stocked and clean.
Stayed 1 night in Mar 2025

10/10 Excellent

Blickle Lord

Liked: Cleanliness, property conditions & facilities
Awesome
Stayed 1 night in Feb 2025

2/10 Terrible

Natasha

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Neighbourhood is terrible. There was a couple trying to reserve a room for an hour while trying to check in. Room had so much air freshener that I’m sure they were trying to hide a body. Breakfast area had juice spilled all over the floor.
Stayed 3 nights in Feb 2025

2/10 Terrible

Phillip C

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay somewhere else

We had numerous issues with key card to get in room, freezing room, clogged toilet, and staff that seemed disinterested in assisting other than a lovely woman who was cleaning rooms. At least it included a mediocre breakfast.
Stayed 1 night in Mar 2025

10/10 Excellent

Melissa, winnipeg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only complaint I would have is the noise from construction but not the hotels fault... Very friendly staff... Rooms are nice. Breakfast was perfect... Pool and hot tub were clean and working proper.. would definitely stay there again.stayed for 6 nights
Stayed 6 nights in Feb 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience.
Stayed 1 night in Feb 2025