Book Cheap Hotels in Florence Hall Village

"The staff kept the energy high and the good vibes going at all times. I love how much there was to do on the resort, you don’t even need to go out of the resort to have a good time. The food was mid though (except Pepe’. The jerk chicken was always fire ! ) shout out to the chef at Pepe’s ! "

"Entire experience was amazing …especially the floating breakfast! "

"The staff was incredible! Housekeeping, room service, bar tenders, etc! Excellent hospitality."

"I had a very disappointing experience during my stay. The toilet in my initial room was clogged, and no one assisted me until the following day. Maintenance came out four separate times but was unable to fix the issue. On the second day, I was moved to another room; however, I did not receive any housekeeping service for the remainder of my stay. Whenever I requested towels, staff would tell me they were not assigned to my area and that I needed to contact the front desk. Unfortunately, the front desk rarely answered calls, and when I was finally able to reach someone, it took a long time for assistance to arrive. My room door was opened while I was in the shower. Additionally, I informed the excursions staff that I was booked through Expedia, but my Expedia points were never applied. Overall, the lack of responsiveness, poor communication, and unresolved maintenance issues made for a frustrating experience."

"Need more activities, what we saw was not enjoyable. Food was okay. On Sunday we had to leave because there was no electricity or water."

"Exceptionally surreal"