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El Dorado Seaside Suites, Catamarán, Cenote & More Inclusive

5.0 star property
Adults-only beachfront property with 5 outdoor pools

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Photo gallery for El Dorado Seaside Suites, Catamarán, Cenote & More Inclusive

OCEANFRONT POOL SWIM UP SUITE | View from room
1 bedroom, free minibar items, desk, blackout drapes
Poolside bar
Poolside bar
12 restaurants, breakfast, lunch served; local and international cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • Bar

Explore the area

Map
Km 95 Carretera Cancun-Tulum, Kantenah, QROO, 77710
  • Akumal Beach
    ‪9 min drive‬
  • Yal-ku Lagoon
    ‪12 min drive‬
  • Half Moon Bay
    ‪12 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for OCEANFRONT SWIM UP SUITE

1 bedroom, free minibar items, desk, blackout drapes

OCEANFRONT SWIM UP SUITE

  • 10 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for OCEANFRONT HONEYMOON SUITE

1 bedroom, free minibar items, desk, blackout drapes

OCEANFRONT HONEYMOON SUITE

  • 54 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for OCEANFRONT POOL SWIM UP SUITE

1 bedroom, free minibar items, desk, blackout drapes

OCEANFRONT POOL SWIM UP SUITE

  • 10 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

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About the area

Kantenah

On the beach.At this Kantenah property, you'll be within 3 miles (5 km) of Xpu-ha Beach and 6 miles (10 km) of Tajma Ha Cenote. Ecopark Kantun Chi and Cenote Cristalino are also within 6 miles (10 km).

What's nearby

  • Cenote Azul - 5 min drive - 5.7 km
  • Xpu-ha Beach - 7 min drive - 6.0 km
  • Akumal Beach - 9 min drive - 10.7 km
  • Yal-ku Lagoon - 12 min drive - 8.9 km
  • Half Moon Bay - 12 min drive - 12.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 74 min drive

Restaurants

  • ‪Xtra Time Sports Bar - ‬8 min drive
  • ‪Guacamayas Bar - ‬1 min drive
  • ‪Beach Bbq - ‬1 min drive
  • ‪Lobby Bar White Sand - ‬9 min drive
  • ‪La Hacienda - ‬8 min drive

About this property

El Dorado Seaside Suites, Catamarán, Cenote & More Inclusive

Adults-only beachfront property with 5 outdoor pools
El Dorado Seaside Suites, Catamarán, Cenote & More Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

El Dorado Seaside Suites, Catamarán, Cenote & More Inclusive offers its guests 5 outdoor swimming pools and a fitness center. There are 12 restaurants on site, along with a coffee shop/café. For a drink, you can stop by one of the onsite bars, including 2 beach bars and 13 bars/lounges. Free breakfast is available daily. Public spaces have free WiFi.

A terrace, tour/ticket assistance, and a garden are also featured at the luxury El Dorado Seaside Suites, Catamarán, Cenote & More Inclusive. A roundtrip airport shuttle is free (available 24 hours). Self parking and valet parking are free.

This 5-star Kantenah property is smoke free.

  • 188 guestrooms or units
  • 12 dining venues
  • 2 bars on the beach
  • 13 bars or lounges
  • Buffet breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Tour and ticket information
  • Pool or billiards table
  • Terrace
  • Garden
  • ATM
  • Elevator
  • No smoking on site
  • Coffee shop
El Dorado Seaside Suites, Catamarán, Cenote & More Inclusive offers 188 air-conditioned accommodations with minibars (stocked with some free items) and bathrobes. 30-inch Smart televisions come with cable channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, slippers, and hair dryers.

This Kantenah property provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include deep-tissue massages, facials, body scrubs, and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

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Exterior

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  • Spa
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 12 restaurants
  • 13 bars/lounges
  • 2 beach bars
  • A coffee shop/cafe

Things to do

  • 5 outdoor pools
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Volleyball

Accessibility

  • Area rugs in room
  • Elevator (45 inch wide door)
  • Tile flooring in public areas
  • Tile flooring in room

Room amenities

Entertainment

  • 30-inch smart TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free minibar (limited items)
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out fee: USD 40

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at El Dorado Seaside Suites, Catamarán, Cenote & More Inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 40

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Guests can access their rooms with a mobile device.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Pets and service animals are not allowed on site.

Property is also known as

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El Dorado Seaside Suites, Catamarán, Cenote & More Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 192 out of 340 reviews
Rating 8 - Good. 80 out of 340 reviews
Rating 6 - Okay. 31 out of 340 reviews
Rating 4 - Poor. 19 out of 340 reviews
Rating 2 - Terrible. 18 out of 340 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

LAWRENCE, LOS ANGELES

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay
Stayed 5 nights in Apr 2025

10/10 Excellent

Kristi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

2/10 Terrible

Regina

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

8/10 Good

Jack

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Loved the different properties and the ability to use both. I think the various bars and activities were pretty fun. Staff were great. Beaches were both great. Fun to snorkle and good to just relax on the beach. Pool is cool. I do think something needs to be done about the waits at the restaurants. Maybe more restaurants are needed? Or reservations are needed at all of them? Not sure but the wait was a pain at times and only being able to get a 9:00 reservation is not ideal either.
Stayed 7 nights in Mar 2025

8/10 Good

Robert, LETHBRIDGE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This a beautiful well kept property. The level of service from the staff is exceptional. The food overall was pretty good with a few exceptions. My experience at the Mexican and Mediterranean restaurants were not great. The other a la cartes were quite good. I found the buffets to be small with limited variety. The beach bbq and pool restaurants were quite good. Found it bizarre that there were no steps at the main pool Palms side. Just a handrail with feet that made getting out of the pool fun. There many chairs and bali beds around the property making it easy to find somewhere to hang out. There is no theatre or stage for evening shows ir productions. There are activities at the main beach bar but seating can be lacking. All in all a great resort...
Stayed 7 nights in Feb 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the accommodations you could possibly want
Stayed 4 nights in Feb 2025

8/10 Good

Kimberly S, Omaha

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is beautiful and the staff are amazing! However, it is a large property and golf carts come around rarely and were often already full so we found ourselves walking ALOT! This is actually 3 properties in one and the property we stayed at has no food service after 5pm so we had to walk a long distance to any of the available dining. It is hard to get a reservation for the 2 restaurants that take reservations. The one night we did get into a reserved restaurant, it was almost empty!! All the other restaurants were first come, first serve and even the buffet restaurants frequently had an hour or more wait. Overall, the food was mediocre except for the beach barbecue for the fire show was outstanding, delicious! We asked several times for refills to our mini bar refrigerator in our room that were not honored. And if you like to drink liquor, there is none in your mini bar, Beer only. The beer was warm when they stocked it and there was never a consistant brand as if all the beer they had available was all the same (I assure it was not!). There was lots of confusion as to which hotel lobby we were getting picked up for excursions. The first excursion we were at the top lobby and they were at the bottom, they did come pick us up where we were. The second excursion we were at the bottom lobby and they picked us up there, no problem. The 3rd excursion we were at the bottom lobby and they went to the top and by the time we got a golf cart to the top lobby, they had left us
Stayed 6 nights in Feb 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The El Dorado Seaside was a large resort that felt cozy and small. The grounds and beach are beautiful! The dining was great with so many options. Very easy to get some great food and drinks at anytime. Our server, Manuel (Luis) in the buffet was a highlight for us. He always made us feel at home and was quick to bring me a “Mexican Water” 😉 Thanks Manuel for making our stay even more enjoyable! I would recommend Seaside to any couple or group looking for a beautiful, relaxing and easy going trip in paradise!
Stayed 7 nights in Feb 2025

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2025

10/10 Excellent

MICHELLE, Cleburne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay. The food was wonderful and the staff was amazing!
Stayed 3 nights in Feb 2025

10/10 Excellent

Dale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved their food. For an all inclusive resort, the food was amazing! Best tacos I’ve had in my life!! Room and property was clean. Beach was amazing and the staff was super friendly. Only downside is the Japanese and Italian restaurants are hard to get into and we unfortunately did not get into the Italian restaurant. Talking to regulars there, they said those two restaurants have seats held for members which causes it to fill up quicker for non members like us.
Stayed 6 nights in Jan 2025

10/10 Excellent

Lucina, Charlotte

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sure! Here’s a glowing review for your stay at El Dorado Resort: Our stay at El Dorado Resort was nothing short of amazing! From the moment we arrived, we were greeted with exceptional service that made us feel truly valued. The staff went above and beyond to ensure our experience was perfect, and their attention to detail was outstanding. The location itself is absolutely breathtaking—stunning views, beautifully maintained grounds, and a relaxing atmosphere that made it the perfect getaway. Every corner of the resort is impeccably cared for, creating an ambiance of pure luxury and tranquility. A special shoutout to the team members, who were phenomenal! Their professionalism, friendliness, and willingness to make every moment special truly set this resort apart. If you’re looking for a top-tier resort with incredible scenery, and a team that genuinely cares about your experience, El Dorado Resort is the place to be. We can’t wait to return!
Stayed 4 nights in Jan 2025

8/10 Good

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay very much! The seaside suites has a very party like atmosphere with lots of loud music and noisy activities at the main pool from 1::00-4:30 If you this isn’t for you, , consider the palms side of the resort. Everything else was just great!!!!
Stayed 10 nights in Jan 2025

10/10 Excellent

Eric

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time. It's nice that they have included off resort excursions included at no extra cost. And the free included airport transportation was nice too. The staff were all very friendly, and the food was very good.
Stayed 5 nights in Jan 2025

8/10 Good

Kagetazu

Liked: Cleanliness
Stayed 5 nights in Jan 2025

8/10 Good

Shylah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Kimberly D.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing stay at this resort. The food was great at all the restaurants. Enjoyed the Italian restaurant so ate there twice! I migrated down to the palms side to enjoy the nicer beach area for majority of my stay. All the staff are amazing. The Lomus hospitality excursions were fantastic! Would definitely recommend and would go back!
Stayed 10 nights in Jan 2025

10/10 Excellent

Donny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

8/10 Good

alana

Stayed 10 nights in Nov 2024

10/10 Excellent

Spencer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went here for our honeymoon and absolutely loved it. The staff are extremely friendly, and the food is wonderful. We felt right at home. The location is stunning!
Stayed 7 nights in Jan 2025

2/10 Terrible

Jason

Travelled with family
Disliked: Cleanliness, amenities
Most of the reviews are not real after spending 10 days in the resort here is our experience. 1. No nightlife after 10 PM 2. There are no beaches the beaches that are there are full of rocks and there’s a stone retaining wall obstructing you from walking into the water. There is one side of the resort that you can walk in maybe up to the height of your knees. That area is also full of rocks. This is why they have swimming pools. 3. The food is decent. 4. Zero hot water during peak times lukewarm at best. They need to fix this. When you’re paying this much money for the resort and you want to get dressed up to go out to dinner a hot shower would be most appreciated. 5. Do not leave the resort you will most likely be stopped by the police who will shake you down like us. We did not have a license after renting vehicle and it cost us nearly $300 rather than take a chance of being arrested, which is what we were threatened We did this so we could go to Playa Del Carmen because we were completely bored at the resort. 6. We also wanted to find beautiful beach to relax in this resort is not it.
Stayed 11 nights in Dec 2024

6/10 Okay

Eva Marina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful. Beach great. Food not so great. My partner is a chef and time and time again they come close to food being good but fall just a little short. Be mindful that the resort does not offer free shuttle service from Tulum airport. We ended up paying at extra $300 US to get to and from the airport.
Stayed 12 nights in Dec 2024

10/10 Excellent

Andrea Van

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the random raccoons running around the property!
Stayed 6 nights in Jan 2025

10/10 Excellent

Matt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay there. A little mixup with our concierge writing down our dinner reservation on a wrong night but overall a great experience. Staff were very friendly at every spot! The building itself is showing some wear but the grounds were impressive.
Stayed 7 nights in Jan 2025